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The Influence of Leadership Style and Supervision Through Coaching on The Performance of BOS Fund Managers at High School, Vocational School, and Special Needs School In The State Unit In Jambi City Ida Novitria; Fakhrul Rozi Yamali; Osrita Hapsara
International Journal of Advanced Multidisciplinary Vol. 5 No. 1 (2026): International Journal of Advanced Multidisciplinary (April - June 2026)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v5i1.2166

Abstract

The purpose of this study is to describe the leadership, supervision, coaching and performance of BOS fund managers SMA SMK SLB in the state unit in Jambi City. Then to analyze the influence of leadership style and supervision on coaching, analyze leadership style and supervision on the performance of BOS fund managers, then analyze the influence of coaching on the performance of BOS fund managers, then analyze the influence of leadership style through coaching on the performance of BOS fund managers and the influence of supervision through coaching on the performance of BOS fund managers. This research uses a descriptive and verifiable research method, which is a method for researching a group of people, an object, a situation, and the condition of a thought system with the aim of making a systematic description according to the facts being investigated. The verifiable research aims to test the hypothesis about the influence between variables in this study. This study involved 23 public schools in the city, and each school had 8 people as the BOS management team, using a saturated sample where, from 23 schools, each school had 8 people, so the total number of respondents was 184 people, and analyzed using PLS. SEM. The results of the study show that the leadership style is in good condition, supervision in good condition of coaching is in good condition and the performance of BOS fund managers is in high condition, that leadership style has a positive and significant effect on coaching, supervision does not have a significant effect on coaching, that leadership style has a positive and significant effect on the performance of BOS fund managers, supervision has a positive and significant effect on the performance of BOS fund managers, coaching has a positive and significant effect on the performance of BOS fund managers, leadership style through coaching does not have a significant effect on the performance of BOS fund managers and supervision through coaching does not have a significant effect on the performance of BOS fund managers. In terms of leadership style , it shows that leaders are considered able to provide direction, motivation, coaching, and be an example for subordinates in the implementation of BOS Fund management. The highest statement is found in the leader's ability to prioritize the interests of the organization over personal interests. The coaching carried out is considered to be able to improve the knowledge, skills, work attitude, and confidence of BOS Fund managers in carrying out their duties and responsibilities.  If you look at the performance of BOS Fund managers, they have good work skills, especially in the use of technology, BOS Fund management administration, communication, and teamwork.
Pengaruh Profesionalisme dan Semangat Kerja Melalui Disiplin Kerja Terhadap Kinerja Pegawai Dinas Pemadam Kebakaran dan Penyelamatan Kota Jambi Dadan Sulaiman; Saiyid Syekh; Osrita Hapsara
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 3 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i3.4092

Abstract

Penelitian ini bertujuan untuk mendeskripsikan profesionalisme, semangat kerja, disiplin kerja dan kinerja pegawai pada Dinas Pemadam Kebakaran dan Penyelamatan Kota Jambi. Serta ingin mengetahui profesionalisme dan semangat kerja terhadap kinerja pegawai baik secara langsung maupun tidak langsung melalui disiplin kerja. Populasi dalam penelitian ini adalah pegawai pada Dinas Pemadam Kebakaran dan Penyelamatan Kota Jambi yang berjumlah 253 orang yang terdiri dari PNS, P3K, dan TKK. ukuran atau jumlah sampel dalam penelitian ini ditentukan berdasarkan teori Slovin dengan margin error 10%, sehingga diperoleh sampel sebanyak 72 orang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survey dan menggunakan analisis data Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa profesionalisme dan semangat kerja secara langsung langsung dan tidak langsung melalui disiplin kerja berpengaruh positif dan signifikan terhadap kineja pegawai, begitu pula disiplin kerja secara langsung berpengaruh positif dan signifikan terhadap kinerja kinerja. Hal ini menjelaskan bahwa profesionalisme dan kemampuan kerja pegawai dilandasi oleh disiplin kerja yang tinggi akan memberikan kontribusi pada hasil kerja yang optimal.
The Influence of Dynamic Capabilities in Bridging Search Engine Optimization, Social Media, and Personalization with Economic Performance Osrita Hapsara; Ignatius Septo Pramesworo; M. Ramadhan; Sigit Sugiardi; Rudianto
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4551

Abstract

This study investigates the role of dynamic capabilities as a mediating mechanism that bridges SEO, social media marketing, and Personalization with economic performance. Grounded in the Dynamic Capability Theory and Resource-Based View (RBV), this research aims to understand how digital marketing practices contribute to firm performance in a dynamic business environment. Using Partial Least Squares-Structural Equation Modeling (PLS-SEM), the findings reveal that SEO and social media marketing have a positive and significant impact on dynamic capabilities. At the same time, Personalization does not show a significant effect. Furthermore, dynamic capabilities have a positive and significant influence on economic performance, confirming their strategic importance. Mediation analysis indicates that dynamic capabilities significantly mediate the relationship between SEO and economic performance, as well as between social media marketing and economic performance, but not between Personalization and economic performance. These results highlight that a firm's ability to adapt, integrate, and reconfigure its digital resources is essential to achieving superior economic outcomes. The study contributes to the ongoing discourse on digital transformation and strategic marketing by emphasizing dynamic capabilities as the key mechanism linking digital marketing strategies to economic success.
The Influence of Competency and Organizational Culture Through Motivation on Employee Performance at the Office of the Port Master and Port Authority of Class Iv Muara Sabak Bella Beliana Bintang; M. Zahari; Osrita Hapsara
Greenation International Journal of Tourism and Management Vol. 3 No. 4 (2025): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i4.715

Abstract

Employee performance is a crucial factor in supporting the success of public sector organizations, particularly in providing effective and quality services. Employee performance is influenced by various internal organizational factors, including competence, organizational culture, and work motivation. This study aims to analyze the influence of competence and organizational culture on employee performance through work motivation at the Muara Sabak Class IV Harbormaster and Port Authority Office (KSOP). This study used a quantitative approach with a survey method. The population in this study was all 63 employees of the Muara Sabak Class IV KSOP Office, and the entire population served as the research sample (saturated sample). Data collection was conducted through a Likert-scale questionnaire. Data analysis used path analysis with the Partial Least Squares (PLS) approach to test the direct and indirect effects between variables. The results showed that competence and organizational culture had a positive and significant effect on work motivation. Furthermore, work motivation had a positive and significant effect on employee performance. Furthermore, competence and organizational culture also indirectly influenced employee performance through work motivation. The results of this study indicate that improving employee competency and strengthening a positive organizational culture can increase work motivation, which ultimately impacts employee performance.
The Influence of Leadership Style, Organizational Culture and Supervision on Motivation and Their Impact on Employee Performance at the Regional Financial and Revenue Management Agency of Jambi Province Hardiansyah Hardiansyah; Pantun Bukit; Osrita Hapsara
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.3003

Abstract

This study aims to analyze the influence of leadership style, organizational culture, and supervision on work motivation and its impact on employee performance at the Regional Financial and Revenue Management Agency of Jambi Province. This research employs a quantitative approach with independent variables (X) consisting of leadership style, organizational culture, and supervision; an intervening variable (Z) which is work motivation; and a dependent variable (Y) which is employee performance. Data were collected through questionnaires that were previously tested for validity and reliability to ensure the accuracy and consistency of the research instrument. Data analysis techniques include the coefficient of determination (R-Square) to determine the contribution of each variable, the F-test to examine the simultaneous effect, and the t-test to assess the partial effect of each variable. In addition, the Sobel test was applied to analyze the mediating effect of work motivation on the relationship between independent variables and employee performance. The results indicate that leadership style, organizational culture, and supervision have a significant influence on work motivation. Furthermore, work motivation is proven to act as a mediating variable that strengthens the effect of the independent variables on employee performance. Therefore, improving an effective leadership style, a conducive organizational culture, and optimal supervision can enhance work motivation, which in turn positively impacts employee performance at the Regional Financial and Revenue Management Agency of Jambi Province.
The Effect of Competency and Standard Operating Procedures on Public Satisfaction Through Public Service Quality at The Environmental Service of West Tanjung Jabung Regency Hilman Hidayat; M. Zahari; Osrita Hapsara
International Journal of Advanced Multidisciplinary Vol. 5 No. 1 (2026): International Journal of Advanced Multidisciplinary (April - June 2026)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v5i1.1858

Abstract

Public satisfaction is a crucial indicator in assessing the success of public service delivery. This study aims to analyze the influence of competency and standard operating procedures (SOPs) on public satisfaction, with public service quality as a mediating variable at the Tanjung Jabung Barat Regency Environmental Agency. The research approach used was quantitative, using a survey method. The study population consisted of 390 community users of the Tanjung Jabung Barat Regency Environmental Agency services. Sampling was conducted using the Slovin formula to obtain a representative sample size. Data collection was conducted through questionnaires, which were analyzed using path analysis or Partial Least Squares (PLS). The results indicate that competency and SOPs have a positive and significant effect on public service quality. Furthermore, public service quality has a positive and significant effect on public satisfaction. Competence and SOPs also have an indirect effect on public satisfaction through public service quality. These findings confirm that improving staff competency and consistent SOP implementation can improve service quality, thereby increasing public satisfaction.
The Influence of Interpersonal Communication and Utilization of Information Technology Through the Quality of Public Services on Public Satisfaction at the Population and Civil Registry Service of West Tanjung Jabung Regency Siska Diniati.Z; M. Zahari; Osrita Hapsara
Greenation International Journal of Economics and Accounting Vol. 3 No. 2 (2025): Greenation International Journal of Economics and Accounting (June - August 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v3i2.505

Abstract

This study aims to describe interpersonal communication, technology utilization, public service quality, and public satisfaction, as well as to determine and analyze the influence of interpersonal communication and information technology utilization through public service quality on public satisfaction at the Population and Civil Registration Office of West Tanjung Jabung Regency. This type of research uses descriptive verification research. This study uses the PLS analysis method. The results of the study indicate that interpersonal communication, information technology, and public service quality play an important role in increasing public satisfaction at the Population and Civil Registration Office of West Tanjung Jabung Regency. Interpersonal communication has been proven to improve the quality of public services while encouraging increased public satisfaction. Likewise, the use of information technology contributes positively to strengthening service quality and has an impact on public satisfaction. In addition, the quality of public service itself has a strategic role as a factor that mediates the influence of interpersonal communication and information technology on public satisfaction, so it can be concluded that the better the communication, technology utilization, and service quality provided, the level of public satisfaction will also increase.
The Effect Of Compensation And Work Facilities On Employee Performance Through Job Satisfaction At Danau Teluk District Office, Jambi City Hendri Hendri; Fakhrul Rozi Yamali; Osrita Hapsara
International Journal of Economics, Business and Innovation Research Vol. 5 No. 05 (2026): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i05.6143

Abstract

Therefore, this study aims to analyze the effect of compensation and work facilities on employee performance through job satisfaction at Danau Teluk District Office, Jambi City. This study employs theories of compensation, work facilities, job satisfaction, and employee performance. A quantitative research method with a survey approach was used involving 58 employees as respondents. Data were analyzed using path analysis with the assistance of SPSS software. The results indicate that compensation, work facilities, job satisfaction, and employee performance are all categorized as good. Compensation and work facilities have a positive and significant effect on both job satisfaction and employee performance. Furthermore, job satisfaction has a positive and significant effect on employee performance and serves as a mediating variable in the relationship between compensation, work facilities, and employee performance. Based on the findings, it can be concluded that improving compensation and providing adequate work facilities can enhance job satisfaction and employee performance at Danau Teluk District Office, Jambi City. Job satisfaction has been proven to play an intervening role in improving employee performance.