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The Influence of Facilities and Capabilities through Work Commitment on Employee Performance in the Pasar District of Jambi City Yunita Wijayanti Jumady; Pantun Bukit; Osrita Hapsara
Dinasti International Journal of Education Management and Social Science Vol. 6 No. 3 (2025): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i3.4057

Abstract

This study aims to identify and understand the overview of work facilities, work capabilities, work commitment, and employee performance in the Pasar District of Jambi City. Additionally, it seeks to examine and analyze the influence of work facilities and work capabilities on employee performance, both directly and indirectly through employee commitment in the Pasar District of Jambi City. The research was conducted in the Pasar District of Jambi City, which consists of one district office and four sub-district offices. The total population comprises 68 employees as of 2023. This study employs a saturated sampling technique, where all members of the population are used as the sample. A quantitative approach was applied, utilizing a survey method and data analysis through Partial Least Squares (PLS). The results indicate that work facilities and work capabilities positively and significantly affect employee performance both directly and indirectly through work commitment. Likewise, work commitment directly has a positive and significant impact on performance. This means that if the available work facilities support employee comfort and effectiveness in carrying out their tasks, coupled with strong capabilities to perform their duties smoothly and achieve established goals, it not only directly enhances employee performance but also strengthens their commitment to the organization.
Pengaruh Profesionalisme dan Lingkungan Kerja dengan Motivasi Sebagai Variabel Intervening terhadap Kinerja Guru pada Sekolah Swasta SMP-SMA Xaverius di Kota Jambi Maria Enggar Kurnia Putri; Pantun Bukit; Ali Akbar
Jurnal Ilmu Multidisiplin Vol. 5 No. 1 (2026): Jurnal Ilmu Multidisplin (April - Mei 2026)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v5i1.1872

Abstract

Tujuan penelitian ini adalah untuk mendeskripsikan, menentukan, dan menganalisis pengaruh profesionalisme dan lingkungan kerja terhadap motivasi dan kinerja guru di sekolah SMP–SMA Xaverius di Kota Jambi, serta menganalisis pengaruh langsung dan tidak langsung profesionalisme dan lingkungan kerja melalui motivasi sebagai variabel intervening terhadap kinerja guru. Penelitian ini menggunakan metode penelitian deskriptif dan kuantitatif dengan menggunakan data primer dan sekunder. Teknik analisis data meliputi pengujian validitas, pengujian reliabilitas, pengujian asumsi klasik, dan analisis jalur untuk menguji hubungan langsung dan tidak langsung antar variabel. Pengujian hipotesis dilakukan menggunakan uji-t dan uji-F. Semua data penelitian diolah menggunakan program SPSS. Populasi penelitian ini terdiri dari seluruh guru di SMP–SMA Xaverius di Kota Jambi, dengan teknik pengambilan sampel jenuh diterapkan. Hasil penelitian menunjukkan bahwa profesionalisme dan lingkungan kerja memiliki pengaruh positif dan signifikan terhadap motivasi guru. Secara parsial, profesionalisme dan lingkungan kerja memiliki pengaruh positif dan signifikan terhadap kinerja guru. Motivasi memiliki pengaruh positif terhadap kinerja guru, meskipun kontribusinya relatif kecil. Analisis juga menunjukkan bahwa motivasi bertindak sebagai variabel perantara dalam hubungan antara profesionalisme dan lingkungan kerja dengan kinerja guru. Secara bersamaan, profesionalisme dan lingkungan kerja memiliki pengaruh signifikan terhadap kinerja guru.
The Influence of Supervision and Discipline on Employee Performance Through Motivation at PT Bank Negara Indonesia (Persero) Tbk Jambi Branch Office Maya Siska Simarmata; Pantun Bukit; Fakhrul Rozi Yamali
International Journal of Advanced Multidisciplinary Vol. 5 No. 2 (2026): International Journal of Advanced Multidisciplinary (July - September 2026)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v5i2.2209

Abstract

This study aims to describe supervision, discipline, work motivation, and employee performance, as well as to analyze the direct and indirect effects of supervision and discipline on work motivation and employee performance through work motivation at PT Bank Negara Indonesia (Persero) Tbk Jambi Branch Office. This research employed descriptive and verification methods with a quantitative approach. The population consisted of all employees of PT Bank Negara Indonesia (Persero) Tbk Jambi Branch Office, totaling 62 employees. The census method was used, whereby all population members were selected as respondents. Data were collected through questionnaires and analyzed using Path Analysis with the assistance of SPSS software. The results showed that supervision, discipline, work motivation, and employee performance were categorized as good. Partially, supervision had a positive and significant effect on work motivation with a path coefficient of 0.471, while discipline had a positive and significant effect on work motivation with a path coefficient of 0.481. Simultaneously, supervision and discipline significantly affected work motivation with an F-value of 188.431 and a significance value of 0.000. Supervision had a positive and significant effect on employee performance with a path coefficient of 0.600, while discipline had a positive and significant effect on employee performance with a path coefficient of 0.357. Simultaneously, supervision and discipline significantly affected employee performance with an F-value of 209.082 and a significance value of 0.000. Work motivation had a positive and significant effect on employee performance with a path coefficient of 0.919 and a t-value of 18.084. The findings also indicate that work motivation serves as an intervening variable that mediates the effects of supervision and discipline on employee performance. Therefore, improving supervision and discipline can enhance employee motivation, which in turn contributes to better employee performance at PT Bank Negara Indonesia (Persero) Tbk Jambi Branch Office.
The Influence of Apparatus Competence and Information Systems on Service Quality Impacts on Public Satisfaction at the Tourism, Youth and Sports Office of West Tanjung Jabung Regency Niah Niah; Pantun Bukit; Fakhrul Rozi Yamali
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.3000

Abstract

This study aims to describe and analyze the picture of competence, information systems, service quality, and public satisfaction at the Department of Tourism, Youth, and Sports of West Tanjung Jabung Regency, as well as to analyze the influence of apparatus competence and information systems through service quality on public satisfaction. This study was conducted at the Department of Tourism, Youth, and Sports of West Tanjung Jabung Regency. With a population of 1,121 people in 2025, while the sample size in this study uses Slovin's theory with a margin of error of 10% so that 92 people are obtained. This study uses a quantitative approach with a survey method and uses Partial Least Square (PLS) data analysis. The results of the study indicate that competence and information systems have an influence on public satisfaction, both directly and indirectly through service quality at the Department of Tourism, Youth, and Sports of West Tanjung Jabung Regency. This finding indicates that the positive influence of competence and information systems on public satisfaction does not occur directly, but is carried out (mediated) through improving service quality.
The Influence of Communication and Work Environment Through Public Service Quality on the Satisfaction of Social Assistance Recipients at the Tungkal Ilir District Office, West Tanjung Jabung Regency Hidayatullah Hidayatullah; Pantun Bukit; Fakhrul Rozi Yamali
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.3002

Abstract

This study aims to identify and analyze the influence of communication and work environment on public service quality and the satisfaction of social assistance recipients, both directly and through public service quality as a mediating variable at the Tungkal Ilir District Office. The research objects include communication, work environment, public service quality, and the satisfaction of social assistance recipients, while the research subjects are social assistance recipients in Tungkal Ilir District. The study uses a quantitative approach with primary and secondary data. Primary data were obtained through surveys using Likert scale-based questionnaires designed according to the research variable indicators, while secondary data were obtained from journals, theses, books, and official documents from the Tungkal Ilir District Office. The analysis uses an interval scale to describe the condition of the variables and examine the influence among variables, providing a comprehensive overview of the role of communication and work environment in improving public service quality and the satisfaction of social assistance recipients. The sample was determined using a specific sampling technique according to the research criteria, and data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The results at the Tungkal Ilir District Office, Tanjung Jabung Barat, show that communication, work environment, public service quality, and social assistance recipient satisfaction fall into the categories of very good to very satisfied. Communication has a positive and significant effect on public service quality and recipient satisfaction, both directly and through public service quality, while the work environment only has a significant effect on recipient satisfaction through public service quality. These results emphasize that improving communication and work environment supports better public service quality, thereby increasing the satisfaction of social assistance recipients.
The Influence of Leadership Style, Organizational Culture and Supervision on Motivation and Their Impact on Employee Performance at the Regional Financial and Revenue Management Agency of Jambi Province Hardiansyah Hardiansyah; Pantun Bukit; Osrita Hapsara
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.3003

Abstract

This study aims to analyze the influence of leadership style, organizational culture, and supervision on work motivation and its impact on employee performance at the Regional Financial and Revenue Management Agency of Jambi Province. This research employs a quantitative approach with independent variables (X) consisting of leadership style, organizational culture, and supervision; an intervening variable (Z) which is work motivation; and a dependent variable (Y) which is employee performance. Data were collected through questionnaires that were previously tested for validity and reliability to ensure the accuracy and consistency of the research instrument. Data analysis techniques include the coefficient of determination (R-Square) to determine the contribution of each variable, the F-test to examine the simultaneous effect, and the t-test to assess the partial effect of each variable. In addition, the Sobel test was applied to analyze the mediating effect of work motivation on the relationship between independent variables and employee performance. The results indicate that leadership style, organizational culture, and supervision have a significant influence on work motivation. Furthermore, work motivation is proven to act as a mediating variable that strengthens the effect of the independent variables on employee performance. Therefore, improving an effective leadership style, a conducive organizational culture, and optimal supervision can enhance work motivation, which in turn positively impacts employee performance at the Regional Financial and Revenue Management Agency of Jambi Province.
The Influence of Leadership Style and Work Facilities on Job Satisfaction and Its Impact on Employee Performance at Bank Jambi Muara Sabak Branch Office Diki Kurniawan; Pantun Bukit; Ali Akbar
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.3007

Abstract

This study aims to obtain an overview of leadership styles, work facilities, job satisfaction, and employee performance at Bank Jambi Muara Sabak Branch Office. It also aims to determine and analyze the influence of leadership styles and work facilities on employee performance, both directly and indirectly through job satisfaction. This research was conducted at the Muara Sabak Branch of Bank Jambi. The population consisted of 54 employees, using saturated sampling. This study employed a quantitative approach with a survey method and Partial Least Squares (PLS) data analysis. The research results show that leadership style and work facilities influence employee performance, both directly and indirectly through employee job satisfaction. This indicates that leadership that creates a supportive work environment, supported by the availability and quality of adequate work facilities, will increase job satisfaction, which ultimately contributes to improved employee performance.
The Influence of Training and Mentoring on Employee Performance through Competence at the Class B Search and Rescue Office in Jambi Iyusnawati Iyusnawati; Pantun Bukit; Osrita Hapsara
Journal of Accounting and Finance Management Vol. 5 No. 4 (2024): Journal of Accounting and Finance Management (September - October 2024)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v5i4.751

Abstract

The Jambi Class B Search and Rescue Office is a government agency in the province of Jambi, Indonesia, which has the main task of carrying out search and rescue operations in emergency situations, such as searching for missing drowned people, shipwrecks, or natural disasters. This research aims to find out and describe the picture of training, mentoring, competency and performance of employees at the Jambi Class B Search and Rescue Office and to find out and analyze the influence of training and mentoring on employee performance through competency at the Jambi Class B Search and Rescue Office. The method used in this research is descriptive verification and quantitative methods. The research objects in this study were employees at the Jambi Class B Search and Rescue Office. Based on the approach, it can be seen that the number of samples is 65 people. This research uses the path analysis method. Based on the description of training in the good category, mentoring in the right category, competency in the high category and performance in the high category. Based on the research results, training and mentoring simultaneously have a significant effect on competency. Furthermore, training and mentoring partially have a significant effect on competency. Training and Mentoring simultaneously have a significant effect on Performance. Furthermore, partial training has no significant effect on performance and partial mentoring has a significant effect on performance. Competency partially has a significant effect on employee performance at the Jambi Class B Search and Relief Office.
The Influence of Competence and Training on Employee Performance through Motivation at the Environmental Service Office of Jambi Province Hary Suryanda; Pantun Bukit; Ali Akbar
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5486

Abstract

This study aims to analyze the influence of competence and training on employee performance through motivation as an intervening variable at the Environmental Service Office of Jambi Province. The research population consists of all 101 Civil Servants (PNS) at the Environmental Service Office of Jambi Province. The sampling technique used the census method, in which the entire population was included as respondents. Data were collected through questionnaires using a Likert scale and analyzed using the Partial Least Square (PLS) method with SmartPLS 3.0 software. The results show that competence has a positive and significant effect on motivation and employee performance. Training also has a positive and significant effect on motivation and employee performance. Furthermore, motivation is proven to act as an intervening variable that strengthens the influence of competence and training on performance. Thus, the higher the competence and the better the training provided, the greater the employee motivation, which ultimately leads to improved employee performance
The Influence of Job Analysis and Career Development on Employee Performance via Competence at the Micro and Small Business Division of Bank Jambi Head Office Ahmad Akbar Hidayat; Pantun Bukit; Mufidah Mufidah
International Journal of Advanced Multidisciplinary Vol. 5 No. 2 (2026): International Journal of Advanced Multidisciplinary (July - September 2026)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v5i2.2305

Abstract

Employee performance in the banking sector heavily depends on effective human resource management, including within the Micro and Small Division of Bank Jambi Head Office, which has faced fluctuations in employee numbers and credit disbursement realization during the 2021–2025 period. Previous studies have tended to examine job analysis, career development, competence, and performance separately, with empirical results remaining inconsistent regarding the mediating role of variables in the relationship between managerial practices and employee performance. This study aims to analyze the overview as well as the direct and indirect effects of Job Analysis and Career Development on Competence and Employee Performance, with Competence serving as an intervening variable. The research employs a descriptive-verificative quantitative approach using path analysis on 62 respondents drawn from a population of 168 employees. The findings indicate that Job Analysis, Career Development, Competence, and Performance are all rated from good to high categories; Job Analysis and Career Development simultaneously exert a significant effect on Competence (61.98%) and Performance (63.08%), though partially only Career Development shows a significant effect; Competence has a strong effect on Performance (92.16%) and acts as a mediator with an indirect effect of 60.25%. The uniqueness of this study lies in the integration of all four variables into a single path model with Competence as an intervening variable, within the context of a regional development bank, which remains underexplored in the literature.