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Akselerasi Mutu Pelayanan Program Studi Ilmu Hadits Menggunakan Metode QFD dan SWOT: Acceleration of Service Quality of Hadith Study Program Using QFD and SWOT Methods Darussalam, Andi; Munadi, Radhie; D, A Zulfikar
Thawalib: Jurnal Kependidikan Islam Vol. 5 No. 2 (2024): Thawalib: Jurnal Kependidikan Islam
Publisher : STAI Publisistik Thawalib Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54150/thawalib.v5i2.468

Abstract

This study aims to identify the attributes desired by students regarding proposed improvements to the quality of the Hadith study program at Alauddin State Islamic University of Makassar. The research method used is a mixed-methods approach. Data collection techniques include interviews (questionnaires), observations, and documentation. Data analysis involves tabulation, validity testing, and reliability testing. The research findings: Elements of good service quality that need to be maintained and improved include providing comfortable classrooms, consultation time with parents and lecturers, as well as support for underprivileged students. These improvement plans will serve as the basis for the program's policy, including the integration of digital systems, faculty training, and the addition of learning facilities. To address resistance to change, it is important to actively involve all parties and to socialize and implement changes gradually with management support. The Hadith program is committed to being the best through preparation for international accreditation and focusing on graduates' competitiveness in the global market.
The Role of Public Relations in Promoting Interfaith Dialogue Dewi, Ni Putu Sinta; Idris, Haziq; Fariq, Aiman; Rudiana, Randi; D, A Zulfikar
Journal International Dakwah and Communication Vol. 5 No. 1 (2025)
Publisher : Sekolah Tinggi Agama Islam Al-Hikmah Pariangan Batusangkar, West Sumatra, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/jidc.v4i2.764

Abstract

Interfaith dialogue plays a crucial role in fostering mutual understanding, social harmony, and conflict resolution in multicultural societies. Public relations (PR) serves as a strategic tool in facilitating communication between religious groups, promoting shared values, and mitigating religious tensions. Despite its significance, the role of PR in interfaith dialogue remains underexplored in academic discourse. This study aims to examine how PR strategies contribute to the success of interfaith dialogue initiatives, focusing on communication techniques, stakeholder engagement, and media influence. Employing a qualitative research approach, this study analyzes case studies of PR-driven interfaith programs and conducts in-depth interviews with public relations practitioners, religious leaders, and communication experts. Findings reveal that PR enhances interfaith dialogue by fostering transparent communication, managing religious sensitivities, and leveraging digital platforms to reach broader audiences. Strategic messaging, crisis communication, and media partnerships are identified as key components in shaping public perception and engagement in interfaith initiatives. The study concludes that effective PR practices can strengthen interfaith relations, reduce misconceptions, and build sustainable peace. These findings contribute to the growing body of knowledge on religious communication and highlight the need for further integration of PR strategies in interfaith dialogue efforts.