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Journal : Paradigma

Evaluasi Faktor Keberhasilan Sistem Informasi Transportasi Online Berbasis Mobile Dalam Perspektif Kepuasan Pelanggan Verry Riyanto; Susy Rosyida; Ridwansyah Ridwansyah
Paradigma Vol 21, No 2 (2019): Periode September 2019
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2215.943 KB) | DOI: 10.31294/p.v21i2.6449

Abstract

Abstract  - One of the most important sectors in determining the success of the development process in developing countries is transportation. Existing transportation such as land, air and sea transportation. Of the three types of transportation, in Indonesia, the fastest development of island transportation. The rapid growth of transportation is evidenced by the increasing number of motorcycle transportation by 7.40% per year. This amount is supported by factors in the development and utilization of information technology that is increasingly growing in Indonesia. Behind that, it turns out there is support from the many companies developing technology to build transportation applications. As with online transportation that can provide land transportation facilities only by utilizing smartphone technology. The development of online transportation is one of the important factors in the use of transportation vehicles in Indonesia. Previous transportation has the facilities and infrastructure in the use of transportation is still minimal, namely the lack of providing services to the community so that people do not feel satisfied. Therefore, we conducted a study to evaluate the success factors of using land transportation from an online transportation application in the perspective of customer satisfaction using the AHP method that can overcome complex, unstructured problems such as expert thought, from the results obtained by the main factors that are very influential with the success of an application can be seen from the level of technological confidence of the application.Keywords: Success Factors, Customer Satisfaction.
Analisa Model Rapid Application Development Dalam Membangun Sistem Informasi Sekolah Mengemudi Vivi Rahmawati; Susy Rosyida
Paradigma Vol 22, No 1 (2020): Periode Maret 2020
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (479.077 KB) | DOI: 10.31294/p.v22i1.7177

Abstract

Technological developments, especially in the automotive sector, make automotive companies competing to produce vehicles or means of transportation that are in accordance with the demands of society at this time. The public wants a means of transportation that is safe, comfortable, environmentally friendly and economical. To drive a private vehicle properly and correctly one of them follows training from institutions or driving schools. In this study, the authors helped overcome it by Building a Driving School Information System by analyzing using the Rapid Application Development (RAD) model. Use the Rapid Application Development (RAD) model for software development by minimizing the planning stage and maximizing prototype development. Through this system, prospective drivers can find out all information relating to driving schools, such as training schedules, names of instructors, costs required, types of cars available and comments of prospective drivers who have attended training at the school. This information system is very important for prospective drivers, it is also very useful for the driving school to display all information related to driving learning that will be applied.