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All Journal Faletehan Health Journal Community Development Journal: Jurnal Pengabdian Masyarakat ASSYIFA: Jurnal Ilmu Kesehatan Indonesian Journal of Global Health Research
Iwan M. Ramdan
Universitas Mulawarman
Humanities Dentistry Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Hubungan Pelatihan, Beban Kerja, Motivasi dan Kepuasan Kerja dengan Kinerja Tenaga Kesehatan dalam Penemuan Kasus TB Ronny Setiawati; Ratno Adrianto; Iwan M. Ramdan
Faletehan Health Journal Vol 12 No 01 (2025): Faletehan Health Journal, Maret 2025
Publisher : Universitas Faletehan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33746/fhj.v12i01.733

Abstract

Tuberculosis (TB) cases detection is one of the main interventions in addressing this health problem, which the high or low rate of case detection can be brought on by several causes, such as the lack of performance of healthcare workers in detecting TB cases. The objective of this research was to examine how the performance of healthcare workers in detecting TB cases is related to training, workload, motivation, and job satisfaction. This quantitative research was conducted using a cross-sectional approach. Overall, a total of 77 health workers from Samarinda Public Health Center became the sample. The results of the chi-square test indicated that there was no relationship between training and the performance of TB healthcare workers. However, there was a relationship between the performance of TB healthcare workers and workload (p=0.043), motivation (p=0.000), and job satisfaction (p=0.000). The factor that significantly influenced the performance of TB healthcare workers was job satisfaction. Organizational leaders were expected to enhance employee satisfaction by providing a pleasant workplace.
SOSIALISASI DAN PELATIHAN KESELAMATAN PENCEGAHAN KEBAKARAN TINGKAT RUMAH TANGGA PADA WARGA RT. 27 KELURAHAN TELUK LERONG ULU KOTA SAMARINDA KALIMANTAN TIMUR Dewi Novita Hardianti; Ida Ayu Indira Dwika L; Iwan M. Ramdan; Muhammad Sultan; Ika Wulan Sari
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 6 (2024): Vol. 5 No. 6 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i6.37745

Abstract

Kebakaran adalah salah satu bencana yang tidak dapat diprediksi oleh manusia. Kebakaran paling sering terjadi dikawasan padat penduduk. Meski sudah merasa sangat berhati-hati dalam menggunakan perangkat dan peralatan yang menghasilkan api di dalam rumah. Banyak faktor yang dapat menjadi sumber penyebab kebakaran rumah salah satunya adalah kebocoran selang pada kompor gas dan konsleting listrik. Tujuan dari sosialisasi dan pelatihan dalam pengabdian masyarakat adalah memberikan pengetahuan dan pelatihan tentang pencegahan kebakaran tingkat rumah tangga. Peserta yang terlibat dalam sosialisasi dan pelatihan meliputi dosen, tenaga kependidikan dan warga RT. 27 Kelurahan Teluk Lerong Ulu di Sekitar Fuel Terminal Kota Samarinda. Pelaksanaan kegitan dilaksanakan dengan metode penyampaian materi, praktik dan peninjauan hasil dari pre-test dan post-test. Berdasarkan hasil dari kegiatan pengabdian masyarakat adanya peningkatan pengetahun terkait dengan pencegahan kebakaran yang ditinjau sebelum dan setelah kegiatan berlangsung. Sebelum kegiatan dilaksanakan, tingkat pengetahuan mengenai pencegahan kebakaran sebesar 72%, namun setelah kegiatan pengabdian dilakukan meningkat menjadi 90%. Dengan demikan terjadi peningkatan pengetahuan warga sebesar 18%. Hal ini menunjukkan bahwa luaran dari kegiatan sosialisasi dan pelatihan keselamatan pencegahan kebakaran ini berhasil. Diharapakan Kegiatan sosialisasi dan pelatihan seperti ini dapat tetap dilaksanakan secara berkala dan berkelanjutan agar masyarakat selalu waspada dan berhati-hati serta perlu dilakukan simulasi tanggap darurat kebakaran tujuannya memberikan gambaran kepada seluruh warga sebagai antisipasi dalam menyelamatkan diri ketika kejadian kebakaran terjadi. Selain itu, simulasi ini juga dapat meminimalisasi akibat dari kejadian-kejadian yang tidak diinginkan.
FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KEPUASAN PASIEN LANSIA RAWAT INAP DI RSUD INCHE ABDOEL MOEIS SAMARINDA BERDASARKAN DIMENSI HCAHPS Fajar Prianto Nugroho; Iwan M. Ramdan; Riyan Ningsih
ASSYIFA : Jurnal Ilmu Kesehatan Vol. 4 No. 1 (2026)
Publisher : Forind Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62085/ajk.v4i1.180

Abstract

Elderly patient satisfaction is a crucial indicator of inpatient care quality. This study aims to analyze the relationship between each dimension of HCAHPS with the level of satisfaction of elderly inpatients at I.A. Moeis Regional General Hospital, Samarinda, and to identify the most dominant factors through multiple linear regression analysis. A cross-sectional design was employed with a sample of 170 elderly patients (≥60 years) admitted to RSUD Inche Abdoel Moeis Samarinda (January-December 2024). Consecutive sampling was used. The instrument was an adapted HCAHPS questionnaire, subjected to validity and reliability tests. Statistical analysis included descriptive, bivariate (Spearman's Correlation), and multivariate (Multiple Linear Regression) analyses after checking classic assumptions. Significance level was set at p < 0.05. Respondents (n = 170) had a mean age of 66.8 years (SD 4.3); 50.6% were female. Perceptions of nurse communication, doctor communication, hospital environment, overall care experience, and post-discharge information were generally very positive. Satisfaction distribution: 85.9% high, 11.8% moderate, 2.4% low. Bivariate analysis revealed that only nurse communication was significantly correlated with satisfaction (r = 0.427; p < 0.001). The regression model indicated nurse communication as the sole significant predictor (B = 0.455; p < 0.001), explaining 33.8% of the variance in satisfaction (R2 = 0.338). Communication is the most dominant factor associated with inpatient elderly patient satisfaction. Implication: enhancing nurses' interpersonal communication skills (empathy training, listening skills, geriatric communication).
The Effect of Brand Image and Service Quality on Outpatient Loyalty Mediated by Patient Satisfaction Dini Adriyanti; Iwan M. Ramdan; Riyan Ningsih; Ida Ayu Indira Dwika Lestari; Blego Sedionoto
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.2348

Abstract

Patient loyalty is a strategic indicator for hospitals, particularly in mental health services where continuity of care is essential. This study analyzed the effect of brand image and service quality on outpatient loyalty mediated by patient satisfaction at RSJD Atma Husada Mahakam, a type A psychiatric referral hospital in East Kalimantan, Indonesia. An explanatory quantitative survey with a cross-sectional design was conducted among 200 outpatients selected using purposive sampling. Data were collected using a structured Likert-scale questionnaire measuring brand image, service quality, patient satisfaction, and patient loyalty. Data were analyzed using descriptive statistics, Pearson correlation, and partial least squares structural equation modeling (PLS-SEM) with SmartPLS. The measurement model met validity and reliability criteria, with AVE values ranging from 0.546 to 0.649 and composite reliability values ranging from 0.902 to 0.924. The structural model showed that brand image positively affected patient satisfaction (beta = 0.318; t = 3.934; p < 0.001) and loyalty (beta = 0.210; t = 2.920; p = 0.004). Service quality positively affected satisfaction (beta = 0.515; t = 7.648; p < 0.001) and loyalty (beta = 0.273; t = 4.042; p < 0.001). Patient satisfaction also had a positive effect on loyalty (beta = 0.408; t = 4.794; p < 0.001). Indirect effect testing confirmed that satisfaction significantly mediated the influence of brand image (beta = 0.130; t = 2.715; p = 0.003) and service quality (beta = 0.210; t = 4.113; p < 0.001) on loyalty. The findings indicate that strengthening service quality, maintaining a positive hospital image, and systematically managing patient satisfaction are central strategies for building outpatient loyalty in psychiatric hospital services.
Co-Authors Adrianto, Ratno Blego Sedionoto Dewi Novita Hardianti Dini Adriyanti Fajar Prianto Nugroho Ida Ayu Indira Dwika L Ida Ayu Indira Dwika Lestari Ika Wulan Sari Muhammad Sultan Riyan Ningsih Ronny Setiawati