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All Journal Jurnal Manajemen Terapan dan Keuangan Jurnal EduHealth Profit: Jurnal Manajemen, Bisnis dan Akuntansi PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Jurnal Manajemen Riset Inovasi Jurnal Pancasila dan Kewarganegaraan (JUPANK)
Nurhaeni Sikki
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Veterinary

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Literature Review: The Role Of Human Resource Management In Healthcare Services Dewa Ayu Vania Novista Anjani; Muh. Agung Gunadi; Anak Agung Ngurah Mayun Trinanditya; Iman Illal Haqqni; Nurhaeni Sikki
Jurnal EduHealth Vol. 15 No. 02 (2024): Jurnal eduHealt, Edition April - June , 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The quality of healthcare services is crucial for improving public health, with Human Resource Management (HRM) playing a vital role. HRM involves managing individuals and teams within an organization to ensure optimal performance and alignment with organizational goals, encompassing recruitment, training, development, evaluation, and compensation. This literature review aims to enhance understanding of HRM's role in improving healthcare service quality, identify influencing factors, and offer recommendations to overcome obstacles in HRM. A qualitative research approach was employed to analyze and synthesize existing literature on HRM in healthcare services. Thematic analysis identified recurring themes in articles, papers, and books. We conducted a thorough search of databases and books, using relevant keywords to ensure comprehensive coverage. Effective HRM in healthcare includes the recruitment, training, development, and retention of healthcare professionals. Supportive work environments and strong managerial backing significantly enhance motivation and performance, ultimately improving patient care quality. However, many developing countries face HRM challenges, including workforce shortages, uneven distribution of healthcare professionals, and insufficient training opportunities. Additional issues involve inadequate training programs, bureaucratic obstacles, and administrative inefficiencies. Addressing these challenges through comprehensive HRM strategies can significantly improve healthcare delivery and workforce management. This literature review underscores the pivotal role of HRM in enhancing healthcare service quality. Through strategic recruitment, training, development, and retention of healthcare professionals, HRM fosters supportive work environments and managerial support, essential for enhancing healthcare worker motivation and performance, ultimately benefiting patient care. To address persistent challenges, tailored HRM strategies must adapt to environmental changes and prioritize ongoing training programs, administrative streamlining, and equitable workforce distribution policies. Understanding HRM's roles and challenges is essential for developing effective strategies to ensure a competent and motivated healthcare workforce, thereby continuously enhancing healthcare service quality.
Peran Artificial Intelligent (AI) dalam Mempertahankan Keunggulan Kompetitif Bisnis di Era Digital : Sebuah Kajian Literatur Siti Muntamah; Nurhaeni Sikki
Profit: Jurnal Manajemen, Bisnis dan Akuntansi Vol. 4 No. 1 (2025): Profit : Jurnal Manajemen, Bisnis dan Akuntansi
Publisher : UNIVERSITAS MARITIM AMNI SEMARANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/profit.v4i1.3044

Abstract

The rapid development of digital technology has brought significant changes in the business world, requiring companies to innovate and improve operational efficiency in order to maintain competitive advantage. One technology that plays a central role in this transformation is Artificial Intelligence (AI). This article aims to examine the role of AI in business through a comprehensive literature review, exploring the benefits, challenges, and strategies for implementing AI in facing competition in the digital era. AI makes a major contribution to improving operational efficiency through the automation of repetitive tasks (Duan et al., 2019), analyzing large amounts of data for more accurate decision making (Chui et al., 2016), and improving the personalization of customer experiences (Haenlein & Kaplan, 2019). However, the implementation of AI also faces a number of challenges, such as high investment costs, limited expertise, and ethical issues related to data privacy. Recommendations from this study include the importance of investing in workforce training, developing an AI implementation strategy that is aligned with business goals (Bughin et al., 2018), and improving data security to maintain customer trust. This study is expected to provide useful insights for academics and business practitioners in optimizing the use of AI to maintain competitive advantage amidst increasingly tight competition.
EVALUASI SISTEM REKAM MEDIK ELEKTRONIK STUDI KASUS DI RAWAT INAP RSUD SELE BE SOLU SORONG PAPUA BARAT DAYA Silalahi, Hanny Yuniar W; Nurhaeni Sikki; Rahmiyati, Ayu Laili
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 03 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i03.48321

Abstract

Penelitian ini bertujuan untuk menganalisis kualitas teknologi dan sarana prasarana yang mendukung penggunaan sistem rekam medik elektronik (RME), mengukur tingkat kepuasan pengguna, serta mengidentifikasi manfaat dan kendala yang dihadapi tenaga medis di RSUD Sele Be Solu Sorong, Papua Barat Daya. Metode yang digunakan adalah pendekatan kualitatif dengan pengumpulan data melalui wawancara, observasi, dan diskusi kelompok terfokus (FGD). Hasil penelitian menunjukkan bahwa kualitas teknologi mendukung penggunaan RME dengan baik, dan tingkat kepuasan pengguna berada pada kategori puas. Namun, kendala seperti gangguan jaringan dan kesalahan sistem, serta masalah kolaborasi di antara tenaga medis, menjadi penghambat. Meskipun demikian, manfaat dari RME termasuk efisiensi waktu dan akses informasi yang lebih baik, meskipun isu keamanan dan privasi tetap perlu diperhatikan. Kata kunci: Rekam Medik Elektronik; kualitas teknologi; kepuasan pengguna; tenaga medis; RSUD Sele Be Solu.
Pengaruh Kompetensi Dan Lingkungan Kerja Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Pegawai Sebagai Variabel Intervening: Studi Kasus Di UPT Puskesmas Babulu Dendy Bagaskara; Frando Christo Wulur; Ahya Nurdin; Wulan Auliyani; Nurhaeni Sikki
Jurnal Manajemen Riset Inovasi Vol. 2 No. 2 (2024): April: Jurnal Manajemen Riset Inovasi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/mri.v2i2.2472

Abstract

This study aims to examine the effect of competence and work environment on performance mediated by job satisfaction. The approach used in this research is a quantitative approach. The sample used in this study were employees of the Babulu Public Health Center, Penajam Paser Utara Regency, East Kalimantan, totaling 67 employees. The research data was obtained from the results of filling out the questionnaire and analyzed using the SEM PLS analysis technique with the help of the SmartPLS program. The results of this study indicate that competence and work environment have a significant effect on performance either directly or mediated by job satisfaction. High employee competence and supported by a good work environment will increase employee job satisfaction which will further improve their performance.
IMPLEMENTASI NILAI-NILAI PANCASILA DAN ASTA CITA DALAM UPAYA MEMBANGUN KARAKTER MAHASISWA UNIVERSITAS SANGGA BUANA YPKP BANDUNG Hanny Rahayu; Nurhaeni Sikki; Djoko Pitoyo; Siti Rahmadani; Andini Hardiyanti
Jurnal Pancasila dan Kewarganegaraan (JUPANK) Vol. 5 No. 2 (2025): Jurnal Pancasila dan Kewarganegaraan (JUPANK)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jupank.v5i2.9278

Abstract

Penelitian ini menganalisis implementasi nilai-nilai Pancasila dan Asta Cita dalam membentuk karakter mahasiswa Universitas Sangga Buana YPKP Bandung. Melalui pendekatan kualitatif deskriptif dengan wawancara, observasi, dan dokumentasi, penelitian ini memetakan pemahaman, sikap, serta perilaku mahasiswa terhadap nilai kebangsaan dan karakter. Hasil menunjukkan adanya kesenjangan antara idealisme nilai dengan realitas kampus, terutama dalam aspek integritas, kepedulian sosial, dan disiplin. Kebaruan penelitian terletak pada pendekatan integratif antara nilai ideologis dan arah kebijakan nasional dalam konteks pendidikan tinggi. Penelitian ini menghasilkan model strategis penguatan karakter mahasiswa menuju visi Indonesia Emas 2045. Kata Kunci: Pancasila, Asta Cita, karakter mahasiswa, pendidikan tinggi, Indonesia Emas 2045.
Pengembangan Model Pelayanan Perawatan Luka Kaki Diabetik Berbasis Elektronik melalui Home Care (LUKAHOME) Nurhaeni Sikki; Tampo Sari Widyastuti; Diana Homayeni; Maya Susilowati; Muthia Isratnasari; Wangi Kamtala Syafti
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1397

Abstract

Luka kaki diabetik (Diabetic Foot Ulcer/DFU) merupakan komplikasi kronis diabetes melitus yang memerlukan perawatan berkelanjutan, terstruktur, dan multidisipliner. Keterbatasan akses terhadap fasilitas kesehatan sering menyebabkan keterlambatan penanganan luka, sehingga meningkatkan risiko infeksi, amputasi, dan penurunan kualitas hidup pasien. Penelitian ini bertujuan mengembangkan model pelayanan perawatan luka diabetes ke rumah berbasis elektronik yang disebut LukaHome. Metode penelitian menggunakan pendekatan kualitatif melalui studi pustaka terhadap literatur nasional dan internasional terkait perawatan luka diabetes, pelayanan home care, dan telemedicine. Model LukaHome mengintegrasikan kunjungan perawat luka terlatih ke rumah pasien, edukasi pasien dan keluarga, dokumentasi kondisi luka berbasis digital, telekonsultasi antar tenaga kesehatan, serta sistem rujukan cepat. Hasil kajian menunjukkan bahwa integrasi pelayanan ke rumah dengan teknologi elektronik berpotensi meningkatkan akses layanan, kontinuitas perawatan, efisiensi biaya, dan kualitas pemantauan luka. Model LukaHome diharapkan mendukung transformasi digital dan peningkatan mutu layanan perawatan luka diabetes di Indonesia. Kata Kunci: pelayanan, perawatan luka diabetic, berbasis digital (Lukahome)
Strategi Pemasaran Dalam Meningkatkan Jumlah Kunjungan Klinik Aestetic Dermadream By Seno Medika Nurhaeni Sikki; Nike Puspita; Made Sabda Adi Wibawa; De Luh Pratiwi Angganing Lestari
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1398

Abstract

Penelitian ini bertujuan untuk menganalisis strategi pemasaran dalam meningkatkan jumlah kunjungan pasien di Klinik Aesthetic Dermadream by Seno Medika. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Pengumpulan data dilakukan melalui wawancara mendalam, observasi, dan dokumentasi dengan informan yang terdiri dari pihak manajemen klinik, petugas pemasaran, tenaga pelayanan, serta pasien. Hasil penelitian menunjukkan bahwa Klinik Aesthetic Dermadream by Seno Medika menerapkan strategi pemasaran yang terintegrasi melalui pemanfaatan pemasaran digital, program promosi dan penawaran khusus, peningkatan kualitas pelayanan, serta penguatan branding klinik. Pemasaran digital melalui media sosial menjadi strategi yang paling dominan dalam meningkatkan awareness dan menarik pasien baru. Program promosi berperan sebagai faktor pendorong awal kunjungan pasien, sedangkan kualitas pelayanan dan kepuasan pasien menjadi faktor utama dalam mendorong kunjungan ulang. Kesimpulan penelitian ini menunjukkan bahwa keberhasilan strategi pemasaran di Klinik Aesthetic Dermadream by Seno Medika tidak hanya ditentukan oleh kegiatan promosi, tetapi juga oleh integrasi antara pemasaran, kualitas layanan, dan pengalaman pasien.
Co-Authors Ahya nurdin Anak Agung Ngurah Mayun Trinanditya Andini Hardiyanti Ayu Laili Rahmiyati De Luh Pratiwi Angganing Lestari Dendy Bagaskara Dewa Ayu Vania Novista Anjani Diana Homayeni Djoko Pitoyo Frando Christo Wulur Hanny Rahayu Iman Illal Haqqni Made Sabda Adi Wibawa Maya Susilowati Muh. Agung Gunadi Muthia Isratnasari Nike Puspita Silalahi, Hanny Yuniar W Siti Muntamah Siti Rahmadani Tampo Sari Widyastuti Wangi Kamtala Syafti Wulan Auliyani