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IMPLIKASI GAYA KEPEMIMPINAN KLINIK PRATAMA FRANS Mawandri, Dwi; Agustina, Dewi; Adawiyyah, Iffah; Syahfitri, Dewi; Fadilla, Alya; Zahra, Fairuz; Shalsabila, Nadia; Salsabila, Rizka Fauziah; Fransisca, Cintya; Rahayu, Pivit
Jurnal Kesehatan Tambusai Vol. 5 No. 4 (2024): DESEMBER 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jkt.v5i4.36087

Penelitian ini berfokus pada implikasi gaya kepemimpinan di Klinik Pratama Frans, Medan, Sumatera Utara, yang mulai beroperasi pada tahun 2018 sebagai klinik umum dan menjalin kerja sama dengan BPJS pada tahun 2019. Penelitian ini bertujuan untuk meneliti gaya kepemimpinan yang diterapkan di Klinik Pratama Frans serta bagaimana kepala klinik memengaruhi dinamika kerja di lingkungan tersebut. Pengumpulan data dilakukan dengan wawancara mendalam menggunakan pedoman wawancara. Pendekatan yang digunakan adalah deskriptif kualitatif dengan rancangan studi kasus, di mana subjek penelitian adalah petugas kesehatan, khususnya bidan yang merangkap menjadi Admin dan Person In Change (PIC) yang bekerja di Klinik Pratama Frans. Hasil penelitian menunjukkan bahwa kepala klinik menerapkan gaya kepemimpinan demokratis dan partisipatif. Dalam gaya ini, kepala klinik secara aktif melibatkan staf dalam proses pengambilan keputusan, mendorong partisipasi dari semua anggota tim, serta memelihara komunikasi yang terbuka dan efektif. Penerapan gaya kepemimpinan ini menciptakan suasana kerja yang kolaboratif, di mana setiap anggota merasa dihargai dan memiliki kontribusi penting dalam operasional klinik. Hal ini juga berdampak positif terhadap motivasi karyawan, yang lebih antusias dalam menjalankan tugas-tugas mereka, serta berkontribusi pada peningkatan kualitas pelayanan kesehatan yang diberikan kepada pasien. Kesimpulannya adalah gaya kepemimpinan demokratis dan partisipatif yang diterapkan di Klinik Pratama Frans berperan signifikan dalam meningkatkan kualitas pelayanan kesehatan serta meningkatkan kepuasan pasien, yang pada akhirnya mendukung keberhasilan operasional klinik secara keseluruhan.

IMPLEMENTATION OF HEALTH SERVICE STRATEGY AT KUTALIMBARU HEALTH CENTER MEDAN TUNTUNGAN Rahayu, Sri; Hannari, Marysha Ikhmaniar; Syaharani, Latifah; Syahfitri, Dewi; Nst, Rabitha Khailila Ihrom; Karera, Anggi Indah; Salsabila, Rizka fauziah; Pulungan, Dea Rizka Ananda; Adelia, Difa; Wasiyem, Wasiyem
HEARTY Vol 13 No 3 (2025): JUNI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v13i3.19987

The health center as a first-level health service center has a strategic role in improving the health of the community in its working area. The implementation of service strategies at the Kutalimbaru Health Center, Medan Tuntungan also faces challenges such as limited human resources, facilities, and suboptimal community responses. Method: using a qualitative approach with a descriptive design. This study was conducted through primary and secondary data collection which included in-depth interviews with key informants, namely the head of the health center and the person in charge of health management services. The study was conducted at the Kutalimbaru Health Center, Medan Tuntungan on Thursday, April 23, 2025. Objective: The purpose of this study was to obtain an up-to-date picture of the implementation of health service strategies at the health center. The focus of the study was the effectiveness of the service strategies implemented and the obstacles faced in efforts to improve the quality of health services to the local community. Results: The results of this study are that the implementation of health service strategies at the Kutalimbaru Health Center was carried out by holding Mobile Health Centers and Village Health Posts as an effort to expand access to health services to the community, especially in hard-to-reach areas. Conclusion: The results of this study highlight that Partnership and Community Empowerment Strategies are the main keys to improving access and quality of health services. Through close cooperation between the Health Center, Integrated Health Posts, village governments, and various related parties, maternal, adolescent, and toddler health programs can run effectively, thereby reducing the risk of stunting, anemia, and increasing immunization coverage.

Analysis of Factors of Utilization of JKN Program Services in Pancur Batu District Salsabila, Rizka Fauziah; Adelia, Difa; Gurning, Fitriani Pramita
Jurnal Kesmas Prima Indonesia Vol. 9 No. 2 (2025): July Edition
Publisher : Program Studi Sarjana Kesehatan Masyarakat Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jkpi.v9i2.7214

The JKN program in Pancur Batu District, Deli Serdang Regency, has not been running optimally, with a low number of participants utilizing health services. This is due to various factors, including access, service quality, and public understanding. This study aims to identify the relationship between factors that influence the utilization of health services in the area. The method used is a quantitative approach with a cross-sectional design, involving 97 respondents selected by simple random sampling. Data were collected through questionnaires and analyzed using chi-square analysis. The results showed a significant correlation between the use of JKN services and education level (p = 0.015), availability of facilities and infrastructure (p = 0.009), accessibility (p = 0.002), and complaints of illness (p = 0.011). In contrast, no significant correlation was found between employment status (p = 0.805) and salary (p = 0.622) with service utilization. The conclusion of this study is that increasing the utilization of the JKN program requires a holistic approach, which includes improving access to health facilities, improving service quality, and educating the public about the benefits of the JKN program.

Efektivitas Program Pencegahan Stunting Di Puskesmas Medan Tuntungan Lubis, Irwansyah; Salsabila, Rizka Fauziah; Rahma, Putri Aulia; Pulungan, Dea Rizka Ananda; Fahny, Vira Zul; Nazli, Amanda Husnatul; Ritonga, Aprida Khairani
JUKEJ : Jurnal Kesehatan Jompa Vol 4 No 1 (2025): JUKEJ: Jurnal Kesehatan Jompa
Publisher : Yayasan Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jkj.Vol4.Iss1.1609

Stunting is a serious global public health problem, especially in developing countries like Indonesia, because its prevalence is still relatively high. This study aims to evaluate the effectiveness of the stunting prevention program at the Medan Tuntungan Health Center. Through a qualitative-descriptive approach, this study collected data through interviews with the Head of the Stunting Prevention Program, cadres, and the local community. The results show that this program is able to reduce stunting rates significantly, although there are still challenges such as social stigma from parents regarding their children's stunting status and limited funds for the provision of nutritional assistance. Cross-sector collaboration, community participation, and cadre dedication are very important in increasing public awareness and understanding of the importance of nutrition for children. It is hoped that with continued support, this program can contribute more to reducing the prevalence of stunting in the future.

Analysis of Factors of Utilization of JKN Program Services in Pancur Batu District Salsabila, Rizka Fauziah; Adelia, Difa; Gurning, Fitriani Pramita
Jurnal Kesmas Prima Indonesia Vol. 9 No. 2 (2025): July Edition
Publisher : Program Studi Sarjana Kesehatan Masyarakat Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jkpi.v9i2.7214

The JKN program in Pancur Batu District, Deli Serdang Regency, has not been running optimally, with a low number of participants utilizing health services. This is due to various factors, including access, service quality, and public understanding. This study aims to identify the relationship between factors that influence the utilization of health services in the area. The method used is a quantitative approach with a cross-sectional design, involving 97 respondents selected by simple random sampling. Data were collected through questionnaires and analyzed using chi-square analysis. The results showed a significant correlation between the use of JKN services and education level (p = 0.015), availability of facilities and infrastructure (p = 0.009), accessibility (p = 0.002), and complaints of illness (p = 0.011). In contrast, no significant correlation was found between employment status (p = 0.805) and salary (p = 0.622) with service utilization. The conclusion of this study is that increasing the utilization of the JKN program requires a holistic approach, which includes improving access to health facilities, improving service quality, and educating the public about the benefits of the JKN program.

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