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STUDI EKSPLORASI EFEKTIVITAS REVERSE MENTORING TERHADAP PENGUASAAN TEKNOLOGI DI BANK (STUDI KASUS BANK X) Pramana, Iwan; Kristamuljana, Sammy
Among Makarti Vol 17, No 2 (2024): Among Makarti
Publisher : STIE AMA Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52353/ama.v17i2.747

Abstract

Abstract : This study aims to explore the application of Reverse Mentoring to technology mastery in a bank. The study wanted to find out how effective Reverse Mentoring is in helping technology mastery? This is interesting because unlike conventional mentoring, in Reverse Mentoring, the mentoring process is carried out by younger and junior mentors, to older and higher-ranking mentees. In the Reverse Mentoring process, young people are given strategic roles and receive support from the organization to provide mentoring to older people. This study uses a qualitative approach by conducting interviews through purposive sampling. Informants are people involved in the formulation to execution of Reverse Mentoring and users of this program. Thematic analysis was conducted to classify the data obtained. The results showed that Reverse Mentoring is effective in helping technology mastery in the Bank.Abstrak : Studi ini bertujuan untuk mengeksplorasi penerapan Reverse Mentoring terhadap penguasaan teknologi di sebuah bank. Penelitian ingin mengetahui seberapa efektif Reverse Mentoring dalam membantu penguasaan teknologi? Ini menarik karena berbeda dengan mentoring konvensional, dalam Reverse Mentoring, proses  mentoring dilakukan oleh mentor yang lebih muda dan junior, terhadap mentee yang lebih tua serta lebih tinggi secara jabatan. Dalam proses Reverse Mentoring, anak muda diberikan peran strategis dan memperoleh dukungan dari organisasi untuk memberikan mentoring kepada yang lebih tua. Penelitian ini menggunakan pendekatan kualitatif dengan melakukan wawancara melalui purposive sampling. Informan adalah orang yang terlibat dalam perumusan hingga eksekusi Reverse Mentoring serta user dari program ini. Analisis tematik dilakukan untuk mengklasifikasikan data yang didapat. Hasilnya, Reverse Mentoring efektif dalam membantu penguasaan teknologi di Bank. 
Coaching in Organizations (A Study on the Implementation of Coaching in Indonesian Banking) Pramana, Iwan; Sammy Kristamuljana
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 6 (2025): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i6.3703

Abstract

This study aims to see how far the implementation of coaching in major banks in Indonesia. These banks were chosen because of their great influence on the Indonesian economy. This study is interesting because according to its purpose, coaching will be able to trigger individual performance that will have an impact on organizational performance. Although until now there has been no single agreement on the definition of coaching, the coaching methods used in these banks are similar. This study uses a qualitative approach by conducting interviews through purposive sampling. Informants are people who play a very important role in planning, implementing and evaluating the coaching that is carried out. Thematic analysis was carried out to classify the data obtained. As a result, there are differences among these banks in carrying out the coaching process. The benefit of this study is that we can find out the path that can be used to optimize the coaching process in order to form a coaching culture.
Beyond Bureaucratic Rigidity: A Dynamic Capability Framework for Public Sector Disaster Response Kristian, Indra; Kurniawan, Yudiyanto Tri; Khaerani, Thalita Rifda; Pramana, Iwan; Marbun, Frederic Kornelius
Publica: Jurnal Pemikiran Administrasi Negara Vol. 17 No. 1 (2025): Publica
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v17i1.45351

Abstract

This study investigates how public institutions apply dynamic capabilities in disaster management to strengthen adaptability and resilience. The research focuses on institutions such as BNPB and BPBD, collecting data through in-depth interviews, field observations, and document analysis using a qualitative case study approach. Grounded theory elements guide the inductive development of a conceptual framework based on three key components: sensing, seizing, and transforming. The study finds that traditional bureaucratic structures often rigid and hierarchical are poorly suited to handle the fast-paced and complex nature of disasters. Institutions that can detect early signals, coordinate strategic actions, and adapt organizational routines in real time show greater responsiveness. Key enablers of this capacity include technological integration, inter-agency collaboration, and continuous learning processes. The research contributes theoretically by contextualizing the dynamic capabilities framework within public governance, moving beyond its original business-oriented formulation. It offers insights for institutional reform by identifying adaptive patterns in disaster response that can inform more flexible, data-driven, and sustainable emergency governance models. These findings provide a foundation for improving the agility of public institutions in navigating future uncertainties and crisis environments.