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The Impact of Leadership, Motivation, and Remuneration on Employee and Organizational Performance at PTN-BH in Sumatra Radhi, Fahrul; Yunus, Mukhlis; Amiruddin, Amiruddin; Ruslan, Ruslan; Kesuma, T Meldi; Alexandri, Mohammad Benny
Jurnal Ilmiah Peuradeun Vol. 13 No. 1 (2025): Jurnal Ilmiah Peuradeun
Publisher : SCAD Independent

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26811/peuradeun.v13i1.1775

Abstract

In recent years, Indonesian universities have transitioned to legal entity state universities (PTN-BH). This transition significantly impacts employee performance, requiring adjustments in organizational management, particularly in leadership, motivation, and remuneration. This study investigated how leadership style, motivation, and employee compensation influence civil servant performance and, in turn, the performance of PTN-BH universities in Sumatra. The research focused on Universitas Sumatera Utara (USU), Universitas Andalas (UNAND), Universitas Negeri Padang (UNP), and Universitas Syiah Kuala (USK), with a population of 4,382 teaching staff members who have at least five years of service. A sample of 367 individuals was selected using the Slovin formula. Data analysis was conducted using Structural Equation Modeling (SEM) with SPSS-AMOS-22 software. Key findings showed that leadership style, motivation, and remuneration directly impact both employee and organizational performance. Specifically, leadership style affected both employee and organizational performance, as do motivation and remuneration. Employee performance served as a partial mediator between leadership style and organizational performance, as well as between motivation and organizational performance. The study highlighted how improving leadership practices, motivating employees effectively, and ensuring fair compensation contribute to the overall success of Legal Entity State Universities in Sumatra.
Building the Halal Dining Experience: Physical Evidence, Satisfaction, and Revisit Intention in Banda Aceh Syahriyal, Syahriyal; Riyaldi, Muhammad Haris; Nisva, Raisa Ullya; Radhi, Fahrul
Jurnal Bisnis Dan Kajian Strategi Manajemen Vol 9, No 2 (2025): JURNAL BISNIS DAN KAJIAN STRATEGI MANAJEMEN
Publisher : universitas teuku umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jbkan.v9i2.13240

Abstract

This study investigates how physical evidence in Middle Eastern–themed restaurants influences revisit intention in Banda Aceh and whether Muslim customer satisfaction mediates that relationship. Motivated by the growth of halal dining and the centrality of servicescape to Muslim diners’ experiences, the research addresses limited empirical evidence in this specific cultural setting. A cross-sectional survey was administered to 300 Muslim customers who had visited at least one target restaurant; responses were captured on a five-point Likert scale using reflective indicators for physical evidence, customer satisfaction, and revisit intention. Data were analyzed with partial least squares structural equation modeling (SmartPLS 3.0) and bootstrapping. Measurement results showed strong reliability and convergent–discriminant validity across constructs. Structurally, physical evidence had a significant positive effect on customer satisfaction and revisit intention, while customer satisfaction also significantly increased revisit intention. The model explained a substantial share of variance in customer satisfaction and revisit intention, and mediation testing indicated that customer satisfaction partially carried the effect of physical evidence on revisit intention. These findings highlight that an Islamic-aligned servicescape—covering architecture and interior, Islamic visual cues, cleanliness, absence of non-sharia activities, prayer facilities, and transparent transactions—directly encourages return visits and, through enhanced satisfaction, further strengthens customers’ intentions to revisit. The study contributes context-specific evidence for halal hospitality management and suggests that operators should jointly invest in servicescape design and experience orchestration to build repeat patronage.
Effectiveness of fingerprint and mobile attendance systems in improving academic service quality in higher education Radhi, Fahrul; Aminah, Siti; Safiah, Intan; Ikhwan, M.
Jurnal Geuthèë: Penelitian Multidisiplin Vol 8, No 3 (2025): Jurnal Geuthèë: Penelitian Multidisiplin
Publisher : Geuthèë Institute, Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52626/jg.v8i3.445

Abstract

This study analyzes the effectiveness of fingerprint-based biometric attendance and the SIMKULIAH Mobile Attendance system in improving academic service quality at the Faculty of Teacher Training and Education (FKIP), Universitas Syiah Kuala. Respondents consisted of 170 lecturers selected from a population of 1,773 using purposive sampling. Data were collected through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The findings show that both attendance systems significantly enhance academic service quality; the fingerprint system contributes primarily to accuracy, accountability, and data security (β = 0.308), whereas the mobile attendance system demonstrates a stronger influence (β = 0.435) due to its higher accessibility, flexibility, and real-time integration with academic information services. These results indicate that mobile-based attendance provides a more adaptive and efficient solution for daily academic administration, while fingerprint verification remains valuable for ensuring data integrity. The study offers practical implications for digital attendance management and highlights the need for institutional policies, reliable infrastructure, and user readiness to support effective system implementation in higher education.