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All Journal Jurnal Suara Pengabdian 45 Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Dinamika Sosial: Jurnal Pengabdian Masyarakat Dan Transformasi Kesejahteraan
Ryan Arya Pramudya
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Sosialisasi Strategi Pemasaran Bagi UMKM Kampung Keripik Desa Blerong Ryan Arya Pramudya; Puji Setya Sunarka; Atika Mutiarachim
Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Vol. 3 No. 1 (2025): Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/faedah.v3i1.1285

Abstract

Belerong Village is one of the villages in Guntur Demak sub-district which has a group of MSMEs that produce various kinds of processed chips, using the community's agricultural products. Many challenges faced by MSMEs in developing their business include marketing, for this reason the socialization activities carried out are focused on how marketing processes and marketing strategies can be carried out so that the results from the chips village can be distributed smoothly so as to make the development of MSMEs more significant, followed by economic development among group members in particular and Blerong sub-district residents in general.
Sosialisasi dan Training Refresher pada 8 SPBU di Kota Semarang untuk Peningkatan Kualitas Pelayanan dan SOP Deewar Mahesa; Sukardi Sukardi; Puji Setya Sunarka; Ribut Musprihadi; Nur Atiqa Yuniarti; Heru Eko Prasetyo; Camilus Isidorus Ikut; Ryan Arya Pramudya
Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Vol. 2 No. 3 (2025): Juli : Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/bersama.v2i3.1978

Abstract

This community service program aimed to enhance the safety compliance and service quality of gas station (SPBU) operators in Semarang through a structured refresher training initiative. The training was conducted over eight days and involved 120 participants from eight different SPBU locations. The program adopted a comprehensive approach by combining theoretical sessions, practical simulations, and role-playing exercises tailored to address real-world scenarios faced by SPBU personnel. Key training components included emergency response protocols, customer service excellence, complaint management, and adherence to safety procedures. The outcomes of the program showed measurable improvements. Post-training evaluations revealed a significant increase in participants’ knowledge and understanding of operational safety and service standards. Additionally, a notable reduction in emergency response times was observed during simulated drills. Feedback collected from the participants indicated enhanced confidence in handling routine operations, responding to customer complaints, and executing emergency procedures. This reflects the program’s success in not only increasing technical competence but also in boosting the professional demeanor of SPBU staff. Despite its success, the program encountered challenges, particularly in aligning the training schedule with participants’ daily work commitments, which occasionally hindered full attendance. To ensure long-term impact and continuity, the program recommends implementing annual refresher training sessions in collaboration with local safety and regulatory authorities. This would foster a culture of continuous improvement and compliance among SPBU operators, ultimately contributing to safer and more efficient fuel service operations in the region. Overall, the initiative highlights the critical role of ongoing professional development in enhancing service delivery and maintaining high safety standards in the fuel retail sector.
Pemberdayaan Masyarakat Berbasis Ekonomi Kreatif melalui Workshop Pengolahan Minyak Jelantah di Kelurahan Pesantren Kota Semarang Yuniarti, Nur Atika; Atika Mutiarachim; Ryan Arya Pramudya; Ery Fatarina Purwaningtyas; Eleny Sania Putri
Jurnal Suara Pengabdian 45 Vol. 5 No. 1 (2026): Maret: Jurnal Suara Pengabdian 45
Publisher : LPPM Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/km3v1b70

Abstract

Tantangan utama yang dihadapi warga Kelurahan Pesantren, Kota Semarang adalah belum optimalnya pengelolaan limbah lingkungan rumah tangga, khususnya minyak jelantah, yang berpotensi menimbulkan pencemaran dan masih kurang dimanfaatkan secara ekonomi. Program ini bertujuan untuk meningkatkan kesadaran lingkungan, keterampilan kewirausahaan, dan kemandirian ekonomi masyarakat dengan inovasi ekonomi kreatif. Tahapan pelaksanaannya meliputi observasi dan identifikasi masalah, perencanaan program partisipatif, pelaksanaan lokakarya, pendampingan, dan evaluasi keberlanjutan. Kegiatan program terdiri dari pendidikan kewirausahaan, pelatihan langsung pengolahan minyak jelantah menjadi lilin aromaterapi, dan peningkatan kapasitas dalam pembuatan konten digital dan pemasaran digital melalui media sosial dan pasar online. Hasil evaluasi menunjukkan adanya peningkatan signifikan dalam pengetahuan dan minat berwirausaha di kalangan ibu-ibu PKK, yaitu meningkat dari 40% sebelum program menjadi 80% setelah lokakarya. Secara keseluruhan, program ini efektif meningkatkan keterampilan pengelolaan sampah ramah lingkungan dan mendukung pengembangan ekonomi kreatif berbasis lokal.
Pelatihan Standar Operasional Prosedur (SOP) dan Peningkatan Kinerja Karyawan pada 8 SPBU di Kota Semarang Deewar Mahesa; Camilus Isidorus Ikut; Amsar Amsar; Heru Eko Prasetyo; Ryan Arya Pramudya; Siti Aminah
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3351

Abstract

Service quality at fuel stations (SPBU) is highly influenced by the implementation of Standard Operating Procedures (SOPs) and the competence of human resources. Several issues were identified at eight fuel stations in Semarang City, including inconsistent SOP implementation, limited employee understanding of service standards, and inadequate operational performance monitoring. This community service program aimed to improve employees’ understanding and implementation of SOPs while enhancing overall job performance through training and mentoring activities. The program employed a systematic approach consisting of preliminary observations, training needs assessment, material development, training delivery, service simulations, and post-training evaluation. A total of 124 employees from eight fuel stations participated in the three-month program. Evaluation results showed significant improvements in key performance indicators. Employees’ understanding of SOPs increased by 28.4%, compliance with operational procedures improved by 24.7%, and service quality increased by 21.6%. Furthermore, notable improvements were observed in work discipline, service communication, and occupational safety awareness. The findings demonstrate that structured SOP training combined with practical mentoring can effectively improve service quality, employee performance, and operational productivity in fuel station operations. Continuous training and evaluation are recommended to sustain performance improvement and ensure consistent service excellence.
Co-Authors Amsar Amsar Atika Mutiarachim Camilus Isidorus Ikut Deewar Mahesa Eleny Sania Putri Ery Fatarina Purwaningtyas Heru Eko Prasetyo Musprihadi, Ribut Nur Atiqa Yuniarti Puji Setya Sunarka SITI AMINAH Sukardi Sukardi Yuniarti, Nur Atika