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All Journal Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Pengabdian Masyarakat Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Dinamika Sosial: Jurnal Pengabdian Masyarakat Dan Transformasi Kesejahteraan
Camilus Isidorus Ikut
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Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Optimalisasi E-Commerce untuk Pemberdayaan Budidaya Lele UMKM dan Karang Taruna di Semarang Amsar Amsar; Camilus Isidorus Ikut; Rr. Suprantiningrum
SAFARI :Jurnal Pengabdian Masyarakat Indonesia Vol. 5 No. 2 (2025): April: Jurnal Pengabdian Masyarakat Indonesia
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/safari.v5i2.2123

Abstract

Empowering catfish cultivation has great potential to improve community welfare, especially for Micro, Small, and Medium Enterprises (MSMEs) and Karang Taruna groups. This program aims to optimize local resources in Pesantren Village, Mijen District, Semarang City, through training in sustainable catfish cultivation. The methods used include technical training, mentoring, and providing initial facilities. The use of e-commerce in Empowering of catfish cultivation is expected to have a positive impact, both economically and socially.
Sosialisasi dan Training Refresher pada 8 SPBU di Kota Semarang untuk Peningkatan Kualitas Pelayanan dan SOP Deewar Mahesa; Sukardi Sukardi; Puji Setya Sunarka; Ribut Musprihadi; Nur Atiqa Yuniarti; Heru Eko Prasetyo; Camilus Isidorus Ikut; Ryan Arya Pramudya
Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Vol. 2 No. 3 (2025): Juli : Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/bersama.v2i3.1978

Abstract

This community service program aimed to enhance the safety compliance and service quality of gas station (SPBU) operators in Semarang through a structured refresher training initiative. The training was conducted over eight days and involved 120 participants from eight different SPBU locations. The program adopted a comprehensive approach by combining theoretical sessions, practical simulations, and role-playing exercises tailored to address real-world scenarios faced by SPBU personnel. Key training components included emergency response protocols, customer service excellence, complaint management, and adherence to safety procedures. The outcomes of the program showed measurable improvements. Post-training evaluations revealed a significant increase in participants’ knowledge and understanding of operational safety and service standards. Additionally, a notable reduction in emergency response times was observed during simulated drills. Feedback collected from the participants indicated enhanced confidence in handling routine operations, responding to customer complaints, and executing emergency procedures. This reflects the program’s success in not only increasing technical competence but also in boosting the professional demeanor of SPBU staff. Despite its success, the program encountered challenges, particularly in aligning the training schedule with participants’ daily work commitments, which occasionally hindered full attendance. To ensure long-term impact and continuity, the program recommends implementing annual refresher training sessions in collaboration with local safety and regulatory authorities. This would foster a culture of continuous improvement and compliance among SPBU operators, ultimately contributing to safer and more efficient fuel service operations in the region. Overall, the initiative highlights the critical role of ongoing professional development in enhancing service delivery and maintaining high safety standards in the fuel retail sector.
PEMANFAATAN SAMPAH ORGANIK MENJADI ECOENZYM PADA MASYARAKAT KELURAHAN NGIJO, KOTA SEMARANG Tri Widayati; Khamimah; Andalan Tri Ratnawati; Camilus Isidorus Ikut; Rr Suprantiningrum
BESIRU : Jurnal Pengabdian Masyarakat Vol. 2 No. 11 (2025): BESIRU : Jurnal Pengabdian Masyarakat, November 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v2i11.1982

Abstract

Permasalahan sampah organik merupakan isu lingkungan di wilayah perkotaan, termasuk Kelurahan Ngijo, Kota Semarang. Lebih dari 60% sampah rumah tangga merupakan sampah organik yang belum dikelola dengan baik dan berpotensi menimbulkan pencemaran. Ecoenzim merupakan produk fermentasi sederhana dari sampah organik yang dapat dimanfaatkan sebagai pembersih alami, pupuk cair, pengusir hama, dan penjernih air. Kegiatan pengabdian masyarakat ini bertujuan meningkatkan pengetahuan dan keterampilan warga dalam mengolah sampah organik menjadi ecoenzim. Metode yang digunakan meliputi sosialisasi, pelatihan praktik, pendampingan, serta evaluasi pre–post test. Hasil menunjukkan peningkatan signifikan pada aspek pengetahuan dan keterampilan warga, dengan 94% peserta memahami proses pembuatan ecoenzim dan 100% berhasil membuat fermentasi ecoenzim secara mandiri. Program ini juga menurunkan volume sampah organik sekitar 1–1,5 kg per rumah tangga per minggu. Kegiatan ini berpotensi dikembangkan menjadi program ekonomi lingkungan berbasis masyarakat dan mendukung target pengurangan sampah di Kota Semarang.
Pelatihan Standar Operasional Prosedur (SOP) dan Peningkatan Kinerja Karyawan pada 8 SPBU di Kota Semarang Deewar Mahesa; Camilus Isidorus Ikut; Amsar Amsar; Heru Eko Prasetyo; Ryan Arya Pramudya; Siti Aminah
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3351

Abstract

Service quality at fuel stations (SPBU) is highly influenced by the implementation of Standard Operating Procedures (SOPs) and the competence of human resources. Several issues were identified at eight fuel stations in Semarang City, including inconsistent SOP implementation, limited employee understanding of service standards, and inadequate operational performance monitoring. This community service program aimed to improve employees’ understanding and implementation of SOPs while enhancing overall job performance through training and mentoring activities. The program employed a systematic approach consisting of preliminary observations, training needs assessment, material development, training delivery, service simulations, and post-training evaluation. A total of 124 employees from eight fuel stations participated in the three-month program. Evaluation results showed significant improvements in key performance indicators. Employees’ understanding of SOPs increased by 28.4%, compliance with operational procedures improved by 24.7%, and service quality increased by 21.6%. Furthermore, notable improvements were observed in work discipline, service communication, and occupational safety awareness. The findings demonstrate that structured SOP training combined with practical mentoring can effectively improve service quality, employee performance, and operational productivity in fuel station operations. Continuous training and evaluation are recommended to sustain performance improvement and ensure consistent service excellence.
Co-Authors Amsar Amsar Andalan Tri Ratnawati Deewar Mahesa Heru Eko Prasetyo Khamimah Musprihadi, Ribut Nur Atiqa Yuniarti Puji Setya Sunarka Rr Suprantiningrum Rr. Suprantiningrum Ryan Arya Pramudya SITI AMINAH Sukardi Sukardi Tri Widayati