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EVALUASI PROGRAM DISTRIBUSI SUBSIDI LPG 3 KG DI KOTA SURABAYA Febrian, A. Tsani Sabhan; Pratama, Virdean Paulia; Oktaviani, Nabila; Margaretha, Karyn; Rotua Simanjuntak, Maria Equina
PRAJA: Jurnal Ilmiah Pemerintahan Vol 12 No 2 (2024): Edisi Juni
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v12i2.1517

Abstract

The update of policies related to mandatory ID cards and family cards for the target group has resulted in the 3 kg LPG subsidy distribution program in the city of Surabaya needs to be evaluated to find out the direction of the program. The evaluation of the 3 kg LPG subsidy distribution program in the city of Surabaya aims to find out the results of the implementation of the 3 kg subsidized LPG distribution policy in the city of Surabaya. The research method uses qualitative method with a descriptive approach to provide a complete picture according to the topic discussed. This study uses policy evaluation theory by William N. Dunn. Data collected by interviews, observations and documentation. Then, data analysis techniques by Miles & Huberman were also used in data collection, data reduction, data presentation, and conclusion drawn. The results of the study with evaluation indicators such as effectiveness, adequacy, equity, responsiveness, and accuracy have shown that the implementation of the 3 kg LPG subsidy program in the city of Surabaya has been well realized. Through the use of Merchant Apps Base Pertamina Lite, it also contributes to the process of distributing 3 kg LPG subsidies evenly for community groups who are entitled to receive it. The Surabaya City Government through the Subdivision of Planning and Supervision of Micro, Small Economy and Natural Resources of the Economy and Natural Resources Section always conducts thorough supervision to find out the development of the program so that it is more on target.
The Utilization of Digital Technology in Population Administration Services in Mojokerto Regency Margaretha, Karyn; Hertati, Diana
Jurnal Kebijakan Publik Vol 16, No 3 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v16i3.8799

Abstract

The Population and Civil Registration Office of Mojokerto Regency as a leading sector facing various challenges in population administration services that have not been optimal has optimized by utilizing digital technology in the form of a website-based application, namely POS KETANMU or Online Service of Population System Without Meeting. This research aims to find out and describe the optimization of population administration services through the POS KETANMU website-based application. The type of research used in this research is qualitative descriptive. The data in this study was collected through observations, interviews, and documentation that were analyzed through the stages of data collection, condensation, presentation, and concluded. The results of this study show that the implementation of the POS KETANMU website-based application optimization is said to be optimal because from the use of the three optimization elements, there is only one element that has not been running optimally, namely limited resources where limitations are found such as the condition of the old computer unit and often problematic as well as the limited number of internet network devices due to the large number of use. This study also gives an evaluation because although there are still limitations in service support technology, it does not have the potential to stop the process of providing services but it is still necessary to be improved.
Implementasi Kebijakan E-Government di Kanwil Kementerian Agama Provinsi Jawa Timur Margaretha, Karyn; Hardjati, Susi; Ariyani, Erma
PREDIKSI : Jurnal Administrasi dan Kebijakan Vol 22, No 3 (2023)
Publisher : Universitas 17 Agustus 1945 Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31293/pd.v22i3.7511

Abstract

Salah satu wujud dari perkembangan e-government adalah hadirnya aplikasi TTE Kemenag untuk menyederhanakan birokrasi yang ada pada Kanwil Kementerian Agama Provinsi Jawa Timur, khususnya ketika mengajukan dokumen pengadaan Pegawai Pemerintah dengan Perjanjian Kerja (PPPK). Pelaksanaan penelitian ini memiliki tujuan untuk menganalisa dan mendeskripsikan implementasi kebijakan e-government di Kanwil Kemenag Provinsi Jawa Timur. Pendekatan penelitian menggunakan deskriptif kualitatif dengan observasi, wawancara, dokumentasi, dan studi kepustakaan sebagai teknik dalam mengumpulkan data. Berdasarkan hasil dan pembahasan pada penelitian diketahui bahwa implementasi e-government melalui aplikasi TTE Kemenag dalam proses pengajuan dokumen pengadaan PPPK untuk dilakukan pengesahan jika ditinjau dari teori Edward III yang meliputi faktor komunikasi, disposisi, dan struktur birokrasi telah terimplementasi dengan sangat baik meskipun pada faktor sumber daya masih disertai permasalahan kinerja dari para pegawai yang belum optimal serta kendala jaringan internet. Guna menyikapi permasalahan tersebut, pihak terkait harus memberikan optimalisasi pada jaringan internet, mengadakan monitoring, dan membuat pamflet informasi tentang penggunaan aplikasi TTE Kemenag.