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All Journal Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya RIDE Sama Jiva Jnanam (International Journal of Social Studies)
Agung, I Gusti Ngurah Pertu
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DIGITALIZATION OF RELIGIOUS RITUALS IN BALI'S CULTURAL TOURISM: A STUDY ON LIVE STREAMING OF TRADITIONAL CEREMONIES AND ITS IMPACT ON RELIGIOUS AUTHORITY Sanjaya, I Gede Wahyu; Agung, I Gusti Ngurah Pertu; Anggara Putu Dharma Putra
Ride: Journal of Cultural Tourism and Religious Studies Vol. 3 No. 1 (2025): Vol 3 No 1
Publisher : UHN IGB Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/ride.v3i1.4693

Abstract

Digitalization has transformed various aspects of life, including religious practices in the context of cultural tourism in Bali. This research explores the phenomenon of using online media in carrying out traditional Balinese Hindu ceremonial processions, as part of cultural tourism and its impact on religious authorities. Using a qualitative approach, this research analyzes how digitalization enables global access to sacred rituals and how these changes influence the perceptions of local communities, tourists and religious leaders. The findings reveal that the use of technology, especially online media, can increase the visibility of Balinese culture internationally, but also raises challenges related to the commodification of rituals and shifts in religious authority. Apart from that, there is starting to be a debate about the legality of online processions, this needs to be of special concern to policy-making authorities, especially in Hinduism. Several policy proposals were presented in this research. It is hoped that this study will be able to contribute to the discourse on the role of technology in the transformation of religious practices and cultural tourism, which has implications for cultural preservation policies and spirituality-based tourism management.
IKN News Topic Analysis of Nusantara Capital City using Frobenius Norm and Non-negative Matrix Factorization Kartika, Luh Gede; Rinartha, Komang; Putra, Anggara Putu Dharma; Agung, I Gusti Ngurah Pertu
Samā Jiva Jnānam (International Journal of Social Studies) Vol. 2 No. 2 (2024): Vol. 2 No. 2 2024
Publisher : Fakultas Dharma Duta UHN IGB Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/ijoss.v2i2.4342

Abstract

This research leverages Non-negative Matrix Factorization (NMF) with the Frobenius norm to analyze news articles from Kompas about the relocation of Indonesia's capital to Nusantara. The study is significant as it provides insights into public and media perceptions documented by Kompas, identifies critical issues surrounding this transformative national project, and demonstrates the utility of NMF in analyzing Indonesian-language news texts, particularly in the context of public policy and media discourse. A dataset of news articles related to Ibu Kota Nusantara was preprocessed through cleaning, normalization, stemming/lemmatization, and tokenization to prepare it for topic modeling. Using TF-IDF for feature extraction, Non-Negative Matrix Factorization (NMF) with Frobenius norm as the loss function was applied to generate topics, which were evaluated based on coherence scores and manual analysis for relevance and interpretability. This study identified five distinct topics related to Ibu Kota Nusantara (IKN) from Kompas news articles during January-March 2024, covering community preparations, toll road developments, buffer zone status, groundbreaking events, and ASN housing. Using the NMF model and c_uci coherence scoring, the study achieved a high coherence score of 0.991, indicating semantically connected terms that facilitate topic interpretation. The alignment between Wordcloud and NMF results demonstrates both methods' focus on significant terms, with Wordcloud highlighting key words and NMF providing a deeper structural analysis of topic interrelations.
THE ROLE OF INDONESIA NATIONAL MASS MEDIA IN FRAMING THE NEW NUSANTARA CAPITAL CITY Putra, Anggara Putu Dharma; Kartika, Luh Gede; Agung, I Gusti Ngurah Pertu; Swarthini, Ni Nyoman Ayu; Dananjaya, Cokorda Gede Ari; Chyen, Runita Dewi Chyen; Putri, Made Maheswari Putri
International Journal of Social Studies Vol. 3 No. 2 (2025): Vol. 3 No. 2 2025
Publisher : Fakultas Dharma Duta UHN IGB Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/ijoss.v3i2.5576

Abstract

The development of the Nusantara Capital City (IKN) is an important milestone in Indonesia's history. The existence of the IKN is expected to encourage inclusive and equitable economic growth throughout Indonesia. The support of the Indonesian people for the IKN is significant. The public obtains information about the IKN through the mass media. The purpose of this study was to examine the way online media presents news regarding Ibu Kota Nusantara (IKN) and to analyze the primary subjects emphasized in the news coverage. The study examines the news subjects related to IKN on the online media platforms Detik.com and Kompas.com utilizing the Latent Dirichlet Allocation (LDA) model and Robert M. Entman's framing technique. The subject analysis yielded 15 primary topics for each media channel. Detik.com mostly covers topics related to politics, investment, IKN construction projects, and accommodation. On the other hand, Kompas.com mainly focuses on investment, the IKN Authority, IKN construction projects, and infrastructure. These themes are the most significant subjects in IKN news coverage across all media platforms, based on their weight and probability. The news framing of Detik.com and Kompas.com is generally characterized by a neutral or favorable tone, to promote public understanding, acceptance, and endorsement of the development of IKN. Favorable media coverage can assist the administration in garnering popular backing and guaranteeing the triumph of the IKN project. Both media outlets present a positive framing on IKN's future and highlight the significance of infrastructure projects in attracting additional investment.
ANALYSIS OF COMMUNITY EMPOWERMENT IN TOURISM VILLAGES THROUGH DIGITALIZED EDUCATION AND CULTURAL TOURISM PROMOTION IN BALI PROVINCE Sanjaya, I Gede Wahyu; Ananda, Nyoman; Agung, I Gusti Ngurah Pertu; Putra, Anggara Putu Dharma
International Journal of Social Studies Vol. 3 No. 2 (2025): Vol. 3 No. 2 2025
Publisher : Fakultas Dharma Duta UHN IGB Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/ijoss.v3i2.5600

Abstract

This study examines the role of digital empowerment in strengthening community participation within Bali’s culture-based tourism villages. Using a qualitative descriptive approach supported by quantitative data from the Bali Provincial Tourism Office (Disparda, 2025), the research analyzes 505 tourism attractions categorized by type—natural, cultural, and artificial—and by compliance with tourism standardization criteria. Results indicate that only 20.2% of attractions are compliant, highlighting significant disparities in digital readiness and management quality. Gianyar and Badung Regencies show higher preparedness for digital promotion, while Buleleng, Klungkung, and Karangasem require focused efforts in digital literacy and content creation. The study’s novelty lies in integrating quantitative indicators of tourism feasibility with qualitative assessments of digital education and empowerment. By linking compliance data with community digital capacity, the findings offer strategic insights for policymakers and tourism stakeholders. The study concludes that advancing digital skills and literacy among local tourism actors is essential for fostering sustainable, inclusive, and culturally grounded digital tourism development in Bali.
Analisis Sentimen Pengguna Terhadap Aplikasi Tripadvisor Sebagai Media Informasi Pariwisata Sanjaya, I Gede Wahyu; Ananda, I Nyoman; Agung, I Gusti Ngurah Pertu
Jurnal Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya Vol 11 No 1 (2026): Volume 11 No 1
Publisher : UHN IGB Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

TripAdvisor is a widely used digital application for tourists to access information on destinations, accommodations, and travel experiences. User reviews on the Google Play Store reflect direct perceptions of the application, making them a valuable source for evaluating user satisfaction. This study analyzes 493 tourism-related reviews using a text mining approach, including text preprocessing and sentiment classification. The results show a dominance of positive sentiment, primarily related to ease of use, completeness of information, and the effectiveness of search features. Negative sentiment appears less frequently and is mainly associated with account issues, transactions, and refund processes. These findings indicate that user satisfaction is more influenced by the quality of service and application features than by the tourism destinations themselves. The study provides insights for application developers and offers a systematic understanding of tourist perceptions toward digital tourism applications.
EXPLORING USER SATISFACTION WITH A DIGITAL TOURISM PLATFORM: A SENTIMENT ANALYSIS OF TRAVELOKA ONLINE REVIEWS Sanjaya, I Gede Wahyu; Ananda, I Nyoman; Agung, I Gusti Ngurah Pertu
International Journal of Social Studies Vol. 4 No. 1 (2026): Vol. 4 No. 1 (2026)
Publisher : Fakultas Dharma Duta UHN IGB Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/ijoss.v4i1.6266

Abstract

Digital tourism applications have become an essential component of contemporary travel experiences, influencing how tourists search for information, make reservations, and evaluate services. Although various theoretical studies emphasize the role of digital platforms in enhancing tourist satisfaction, there remains a gap between these theoretical expectations and empirical evidence derived from large-scale user-generated content, particularly in the context of tourism applications in developing countries. This study aims to analyze user satisfaction with the Traveloka application by examining online reviews through sentiment analysis in order to bridge this gap between theory and actual user experiences. The research employed a quantitative descriptive approach combined with sentiment analysis techniques. Data were collected from user reviews on the Google Play Store, where an initial dataset of 2,500 reviews was filtered to obtain 516 tourism-related reviews for analysis. The instruments used in this study included text preprocessing procedures, a sentiment classification model, frequency-based keyword analysis, and statistical tests to examine the relationship between user sentiment and rating levels. The results show that positive sentiment dominates user reviews, accounting for 71.23% of the data, followed by negative sentiment at 26.03% and neutral sentiment at 2.74%, supported by an average rating of 3.89 and a median rating of 5. Dominant positive expressions highlight ease of use, fast service, affordable prices, and convenience in booking, while negative sentiment is mainly associated with refund issues, payment systems, account access, and booking cancellations. The chi-square test confirms a significant relationship between sentiment and user ratings (χ² = 1022.00; p < 0.001). In conclusion, while Traveloka is generally perceived as a reliable and user-friendly tourism application, improving service quality in transaction handling and post-purchase processes is crucial to enhancing overall user satisfaction.
Co-Authors Anggara Putu Dharma Putra Chyen, Runita Dewi Chyen Dananjaya, Cokorda Gede Ari I Komang Rinartha Yasa Negara I Nyoman Ananda Kartika, Luh Gede Putra, Anggara Putu Dharma Putri, Made Maheswari Putri Sanjaya, I Gede Wahyu Swarthini, Ni Nyoman Ayu