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Ansari, Muh Isa
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Humanities

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Kualitas Pelayanan Drive Thru Pajak Kendaraan Bermotor Di Samsat Pembantu Pettarani Upt (Unit Pelaksana Teknis) Pendapatan Wilayah Makassar Utami, Muthiah Fadhilah; Ansari, Muh Isa; Tahir, Muhammad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 1 (2022): Februari 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i1.5378

Abstract

This study purposed to find out how good the service quality of vehicle tax drive thru in Samsat Pettarani Assistant UPT (Technical Implementation Unit) Makassar regional revenue. The method used quantitative research methods with descriptive research type with data collection techniques through questionnaires. The sample in this study were 50 people and the sampling method used accidental sampling technique. The results of this study showed that the service quality of vehicle tax drive thru in Samsat Assistant Pettarani UPT (Technical Implementation Unit) Makassar regional revenue showed that the physical appearance aspects of service officers, facilities and infrastructure were very good, then the reliability of service officers in the service completion process it was on time, the responsiveness of service officers responds,  provided fast and precise services, as well as guarantees provided by service officers such as timeliness of service completion, transparency, supervision and appropriate legitimacy and empathy aspects of service officers in the form of service officer courtesy, friendliness, not discriminating which showed very well.Keywords: Quality, drive thru service, motor vehicle tax
Kinerja Polisi Satuan Lalu Lintas (Satlantas) Di Polres Wajo Rahmawati, Rahmawati; Ansari, Muh Isa; Tahir, Muhammad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 3 (2022): Juni 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i3.7391

Abstract

Performance is one of the factors that determine the achievement of organizational goals. Based on this, this research purposed to determine the performance of the police in providing driving license (SIM) issuance services and the factors that influenced performance in providing Satlantas driving license issuance services at the Wajo Police. This research method used data collection through observation, interviews and documentation. The informants in this study were 8 people. The data that had been obtained from the research results are processed using descriptive qualitative analysis techniques. The results of this study showed the performance of  Police in the service of issuing a driving license (SIM) at the Wajo Police Satlantas office seen from the aspect of service quality where the service was passed by taking queue numbers that could be taken offline or online. It made easier for SIM applicants, the aspect of service responsiveness  had provided satisfaction with the community but the friendliness of the officers was still less, the responsiveness aspect had implemented the Standard Operating Procedure (SOP), and the accountability aspect was in accordance with its accountability but it constrainted on facilities and infrastructure but it was still be controlled properly.Keywords: Performance, driving license (SIM) Service
KUALITAS PELAYANAN ADMINISTRASI DI KANTOR DESA KAMPILI KAB. GOWA Raudha, Ramadani Al; Ansari, Muh Isa; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 4 (2023): Agustus 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i4.12044

Abstract

The purpose of this article is to find out the role of the village government in improving the quality of administrative services to the community at the Kampili Village Office. The type of research used in this research is descriptive with a qualitative approach, data collection techniques namely interviews, observation, and documentation. The research informants that were taken by the author were the Head of Kampili Village, the Village Secretary, the Head of Government Section, and the Kampili Village Administrative Services Section. The results of the study show the quality of Kampili village government services using Maswell's theory, namely 1) The services provided by staff and employees to the community are quite relevant and still need to be improved, 2) Availability and affordability of services provided by the Kampili Village government to the community can be implemented properly 3) Fair treatment with the distribution of a service provided by the village government without any system for individual communities or differentiating one community from other communities makes the community quite satisfied with the services provided, 4) It has become a priority in administrative services in Village Government by maximizing working apparatus and completing the facilities needed, 5) Kampili Village Government Services are quite efficient and affordable with no collection in services 
Efektivitas Penyaluran Pupuk Bersubsidi Bagi Petani Padi Di Desa Langi Kecamatan Bontocani Kabupaten Bone Ramlayana, Ramlayana; Ansari, Muh Isa; Sudarmi, Sudarmi
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 1, No 3 (2020): Desember 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v1i3.3764

Abstract

This study purposed to detrmine the effectiveness of the distribution of subsidized fertilizer for rice farmers in Langi Village, Bontocani District, Bone Regency. This study used qualitative research. The number of informants was 7 people. data collection techniques used Observations, interviews and documentation. Data analysis techniques were data reduction. Data reduction, data presentation, verification of qualitative data. The results of this study showed that the effectiveness of the distribution of subsidized fertilizer for rice farmers in Langi village, Bontocani District, Bone Regency was quite good, but some were effective and some were not effective. This was seen from the indicators (1) Exactly the type was effective because in the RDKK concept stated farmer who submitted or ordered various types of fertilizers in developing his farming business. (2) Exact amount was effective because it was based on the area of land of farmers who were trying to farm in the fields. (3) Right Price had not been effective because there were additional costs for farmers so that prices had not increased according to HET. (4) Punctuality was not effective yet because distribution was often experiencing delays.
Manajemen Pelayanan Air Bersih Di Desa Maropokot Kecamatan Aesesa Kabupaten Nagekeo Provinsi Nusa Tenggara Timur Mbusa, Haris Towa Pua; Ansari, Muh Isa; Fatmawati, Fatmawati
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 2, No 2 (2021): April 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i2.3855

Abstract

This study pruposed to determine the management of PDAM water services to meet the needs of the community in Maropokot Village, Aesesa District, Nagekeo Regency, East Nusa Tenggara Province. This study used qualitative descriptive. Data collection techniques were observation, interview, and documentation techinques. Data analysis were data reduction, data presentation, and conclusions, while the validity of the using triangulasi of sources, methods, and time. The results of this study showed that the management of PDAM water services included four indicators, namely: 1) Planning at Nagekeo PDAM had been carried out well, but there were still some budget problems that bad not been able to meet the needs, especially efforts to enlarge the pipeline network. 2) Implementation carried out by the Nagekeo PDAM, trough outreach and routine meetings from thr PDAM that visited each village. 3) Coordination of the organizational structure chart could know the duties and authority of each employee. 4) Settlement had been carried out by the Nagekeo Regency PDAM trough two types of supervision, preventive supervision and repressive supervision.
Implementasi Program Inovasi Pelayanan Berkelanjutan Inseminsi Buatan Dan Gangguan Reproduksi Sapi Di Kabupaten Pinrang Baharuddin, Baharuddin; Ansari, Muh Isa; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 1, No 2 (2020): Oktober 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v1i2.3702

Abstract

This study purposed  to find out organizational and interorganizational behavior, lower level bureaucratic behavior, and the behavior of the target group towards the success of the service program for continuous innovation in artificial insemination and cow reproductive disorders in Pinrang Regency. The research method used qualitative. The number of informants in this study was 7 people. The data collection techniques were documentation, observation, and interviews. The results of the study showed that organizational and inter-organizational behavior determine the success of implementation through improvement / strengthening of organizational structure, collaborating between organizations, developing various inter-organizational interests and actions to achieve organizational goals, in this case the government for implementing sustainable service innovation programs for artificial insemination and reproductive disorders in Pinrang Regency.
Pengawasan Pergudangan Di Kota Makassar Pangestu, Fitri Putri; Ansari, Muh Isa; Malik, Ihyani
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 2 (2022): April 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i2.7367

Abstract

The purpose of this study was to find out the Methods and Stages of Warehousing Supervision in Makassar City. The number of informants were 8 people. This study used a qualitative research with a case study type. Data collection techniques were interviews, observation and documentation studies. Data analysis refered to Miles Huberman data analysis. The results of this study showed warehouse supervision in the city were seen from two aspects, namely the method and stages of supervision. The method of supervision carried out by the Department of Trade had been carried out with several methods such as direct and indirect supervision. This supervision method involved the role of the Trade Office employees as well as the roles of people outside the Trade Office such as the sub-district head, village head, and the community. While the stages of supervision at Makassar City Trade Office related to warehousing in Makassar City were very structured, starting from receiving reports related to violations of the warehousing business area and then issuing the first warning letter and carrying out supervision to the issuance of the third warning letter.Keywords: Supervision, Warehousing
Model Kualitas Pelayanan Penerbitan Surat Tanda Nomor Kendaraan Bermotor Di Kantor Sistem Administrasi Manunggal Satu Atap Kabupaten Bulukumba Syamsir, Syamsir; Ansari, Muh Isa; Haerana, Haerana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 2, No 1 (2021): Februari 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i1.3853

Abstract

The purpose of this study was to find out how the quality of service issuance of motorized vehicle number certificates in the one-stop administrative system office in Bulukumba district. This type of research used in this research is descriptive qualitative research. Data collection techniques used by researchers are observation, interviews with the amount of information as many as 7 people. Data analysis techniques used are data reduction, data presentation and conclusion drawing. The validity of the data used triangulation namely time triangulation, source triangulation and technical triangulation.The results of this study can be seen that the service of publishing motor vehicle number signs in the office of the one-stop administrative system in Bulukumba district has been running in accordance with applicable and optimal procedures. With appropriate services and not convoluted, it really helps the community in solving the vehicle tax problem in Bulukumba district.
Kepegawaian Dan Pengembangan Sumber Daya Manusia Kabupaten Gowa Musyawwir, Musyawwir; Ansari, Muh Isa; Parawu, Hafiz Elfiansyah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 2, No 2 (2021): April 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i2.3757

Abstract

This study purposed to determine and analyze the effect of Work Motivation on Personnel Performance in the Office of Personnel and Human Resources Development in Gowa Regency.  This study used a descriptive study with quantitative methods and approaches that described Work Motivation on Staffing Performance and Human Resources Development in Gowa Regency.  The population in this study were all employees in the Office of Human Resources and Human Resources Development, Gowa Regency, as many as 46 people.  Sampling technique used saturated sampling.  Based on the results of the static table summary model explained the magnitude of the correlation or relationship (R) value of 0.698.  Of the influence of the independent variable or work motivation (X) on the dependent variable of employee performance (Y) showed by the Adjusted R Square value of 0.575 meant 57.5% of the influence of the independent variable or work motivation on the employee performance dependent variable (Y) in the Office of the Agency  Gowa Regency Human Resources and Human Resources Development.
Implementasi Kebijakan Program Pengembangan Komoditas Pada Kawasan Strategi Kabupaten Di Kabupaten Bone Rahmawati, Andi; Ansari, Muh Isa; Parawangi, Anwar
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 1, No 1 (2020): Agustus 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v1i1.3681

Abstract

This study purposed to analyze and describe the implementation of commodity development program policies in the strategy area at Bone Regency. The research method used  descriptive qualitative. The number of informants in the study were 15 people. Data collection used observation, interview, and documentation techniques. Data analysis were data reduction, data presentation and conclusion. The results of this study showed that the implementation of the Commodity Development Program Policy in the Strategic Area in Bone Regency was good, this was seen from the collaboration of the implementor in carrying out its duties but there were difficulties that got by the government especially in providing data and information about the superior commodities owned by the CWC. Commodity development programs in the CWC in Bone Regency especially in Palakka Sub-District, Awangpone and Barebbo greatly helped to increase the income of the local community with this program the community could find out how to develop superior commodities in the CWC region it had been  realization  in the CWC area. 
Co-Authors ., Haerana Alifianti, Ade Anwar Parawangi, Anwar Ariyanti, Nur Afrisa Asrul, Muhammad Baharuddin Baharuddin Fatmawati, Fatmawati Ihyani Malik Lukman Samboteng & Rulinawaty Kasmad Mbusa, Haris Towa Pua Muhammad Tahir Musyawwir, Musyawwir Pangestu, Fitri Putri Parawu, Hafiz Elfiansya Parawu, Hafiz Elfiansyah Rahim, Samsir Rahmawati, Andi Rahmawati, Rahmawati Ramlayana, Ramlayana Rasdiana, Rasdiana Raudha, Ramadani Al Riskasari Riskasari, Riskasari Sudarmi Sudarmi Syamsir Syamsir Tahir, Nurbiah Utami, Muthiah Fadhilah Yuliani Yuliani Yusman, Yusman