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All Journal JUKEJ: Jurnal Kesehatan Jompa Jurnal Pengabdian Kader Bangsa
Gita Sopianti
Universitas Kader Bangsa
Economics, Econometrics & Finance Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Veterinary

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Edukasi Dan Sosialisasi Perilaku Hidup Bersih dan Sehat (PHBS) Pada Masyarakat Desa Suka Raja Siti Salwa Hanafiah; Syuaib Afri Mulana; Vioni Nabila Alyaza; Rosi Anggraini; Putri Kirana; Ayu Nani; Putri Lestari; Sri Handayani; Sulastri Asriatun; Sumarti Agustina; Suparmi Suparmi; Fitri Fitri; Indra Gunawan; Gita Sopianti; Desi Febriani; Muhammad Fajri; Rina S.E Sitindaon
JURNAL PENGABDIAN KADER BANGSA Vol 1 No 2 (2025): Jurnal Pengabdian Kader Bangsa
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Kader Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54816/jpkb.v1i2.909

Abstract

Education and socialization of clean and healthy living behavior (PHBS) is one of the important efforts to maintain environmental cleanliness and health. One behavior that needs serious attention is the habit of littering. The purpose of this counseling activity (PHBS) is to encourage the community to dispose of waste in its place which is carried out through direct communication in the Sukaraja Village community. The data processing method used in this activity is SPSS software, to make it easier to detect the data. Based on the results of data processing, it was found that 67.5% of respondents still burned waste because the community did not know how to properly manage waste while 12% of respondents said that they littered because there was no landfill, and 8.4% of respondents disposed of waste by piling it up because the community did not know how to properly manage waste and 4.8% of respondents threw waste in the river. Based on the data obtained, it can be concluded that the community still burns waste because the landfill has not been provided, but we can take this from this counseling and education activity to encourage the community to change healthy behavior such as disposing of waste in its place.
Analisis Kepuasan Pasien terhadap Pelayanan Resep di Puskesmas Lubuk Bintialo Tahun 2025 Hilda Muliana; Gita Sopianti; Sabda Wahab; Yovi Pranata; Nia Azzahra
JUKEJ : Jurnal Kesehatan Jompa Vol 5 No 2 (2026): JUKEJ: Jurnal Kesehatan Jompa
Publisher : Yayasan Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jkj.Vol5.Iss2.2558

Abstract

Pelayanan resep merupakan bagian penting dari pelayanan kefarmasian di Puskesmas yang berperan dalam menjamin keselamatan pasien dan mutu layanan. Penelitian ini bertujuan untuk menganalisis tingkat kepuasan pasien serta pengaruh dimensi kualitas pelayanan resep berdasarkan model SERVQUAL terhadap kepuasan pasien di Puskesmas Lubuk Bintialo Kecamatan Batang Hari Leko Tahun 2025. Penelitian ini menggunakan desain deskriptif analitik dengan pendekatan kuantitatif dan rancangan cross-sectional. Populasi penelitian adalah seluruh pasien yang menerima pelayanan resep sebanyak 2.542 pasien, dengan sampel 94 responden yang ditentukan menggunakan teknik accidental sampling. Variabel independen meliputi tangible, assurance, reliability, empathy, dan responsiveness, sedangkan variabel dependen adalah kepuasan pasien. Pengumpulan data dilakukan menggunakan kuesioner tertutup berbasis skala Likert, sedangkan analisis data menggunakan metode Partial Least Squares–Structural Equation Modeling (PLS-SEM) dengan bantuan SMART PLS 4. Hasil penelitian menunjukkan bahwa dimensi tangible (0.002), reliability (0.004), dan responsiveness (0.004) berpengaruh positif dan signifikan terhadap kepuasan pasien, sedangkan assurance (0.843) dan empathy (0.245) berpengaruh positif namun tidak signifikan. Kesimpulan penelitian ini adalah bahwa kepuasan pasien pelayanan resep di Puskesmas Lubuk Bintialo terutama dipengaruhi oleh bukti fisik pelayanan, keandalan, dan daya tanggap petugas, sehingga peningkatan aspek tersebut perlu menjadi prioritas dalam upaya peningkatan mutu pelayanan kefarmasian.
Co-Authors Ayu Nani Desi Febriani Fitri Fitri Hilda Muliana Indra Gunawan Muhammad Fajri Nia Azzahra Putri Kirana Putri Lestari Rina S.E Sitindaon Rosi Anggraini Sabda Wahab Siti Salwa Hanafiah Sri Handayani Sulastri Asriatun Sumarti Agustina Suparmi Suparmi Syuaib Afri Mulana Vioni Nabila Alyaza Yovi Pranata