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All Journal International Journal of Islamic Educational Research International Journal of Education Management and Religion
As’aril Muhajir
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Deming’s Quality Assurance System Model and Its Aplication in Education nikmah, laily faridhatun; As’aril Muhajir; Agus Zaenul Fitri
International Journal of Islamic Educational Research Vol. 2 No. 3 (2025): July : International Journal of Islamic Educational Research
Publisher : Asosiasi Riset Ilmu Pendidkan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijier.v2i3.371

Abstract

The purpose of the study was to determine the Deming quality assurance system model and its application in education. This study uses a library research type. Literature research as a research conducted by reviewing various journals and related reference books. The results of the study indicate that the quality assurance system model according to Deming emphasizes the importance of customer satisfaction and continuous improvement through 14 famous points. Deming also stated that the majority of production failures are caused by managers, so improving the quality of managers is the key to improving overall quality. The PDCA ( Plan, Do, Check, Action ) management function developed by Deming is the basis for managing continuous quality improvement and is the basis for the development of Total Quality Management (TQM).
Model Of A Quality Assurance System Based On ISO 21001:2018 And Its Application In Education Sutiyono; Agus Zaenul Fitri; As’aril Muhajir
International Journal of Education Management and Religion Vol. 2 No. 2 (2025): July 2025
Publisher : Pondok pesantren As-salafiyah As-Safi'iyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71305/ijemr.v2i2.327

Abstract

This article explores the development of a quality assurance system model grounded in ISO 21001:2018 and its practical implementation within educational institutions. ISO 21001:2018 is an internationally recognized standard specifically tailored for Education Organization Management Systems (EOMS), aiming to enhance the effectiveness of educational processes while meeting the needs and expectations of learners and other stakeholders. This study employs a literature review methodology using a descriptive-analytical approach to examine the core principles and operational requirements of the standard. The findings highlight ISO 21001:2018’s emphasis on a process-based management approach, continuous quality improvement, and learner-centered outcomes. Successful implementation of the standard necessitates strong leadership commitment, adequate training of human resources, and the establishment of a sustainable internal evaluation and audit mechanism. By adopting ISO 21001:2018, educational institutions can foster a structured culture of quality that systematically supports improved learning performance and institutional accountability.
Co-Authors Agus Zaenul Fitri Imro’atus Solikah Moh Khoirul Anam nikmah, laily faridhatun Sutiyono