Claim Missing Document
Check
Articles

Found 3 Documents
Search

Overview of Logistics Management Implementation Medical Devices at Mitra Sejati Hospital Medan in 2024 Putri Mendriani; Mewani Sinaga; Mutiara Salsabila; Fika Ayu Cahaya Hasibuan
Jurnal EduHealth Vol. 16 No. 02 (2025): Jurnal EduHealt, Edition April - June , 2025
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to evaluate the implementation of medical equipment logistics management at Mitra Sejati Hospital Medan in 2024. Using qualitative methods with in-depth interviews of logistics officers, department heads, and related personnel, the research found that the logistics management covered all key stages including selection, planning, procurement, reception, storage, distribution, disposal, control, and administration, all in accordance with the Ministry of Health regulations. Medical equipment selection was based on hospital classification, actual service needs, and official regulatory guidelines, ensuring efficient and effective procurement. Stock management was systematically coordinated quarterly between relevant units and the Health Office to maintain adequate equipment availability. Maintenance and care followed clear Standard Operating Procedures (SOP) with dedicated staff conducting regular calibration and functionality tests. Equipment eligibility certificates were issued in cooperation with the Health Office and technical institutions to guarantee safety and service quality. Equipment damage handling was prompt and coordinated, either through internal repair or collaboration with suppliers, depending on the severity and warranty status. Logistics management evaluation was conducted at least twice a year, with quarterly meetings to address issues and plan continuous improvements. The hospital ensured only certified medical devices with official distribution licenses were used. Operator training and functional testing minimized operational errors. Recommendations include continuous staff capacity building through ongoing training and digitizing logistics management to enhance efficiency and data accuracy. Overall, Mitra Sejati Hospital’s medical equipment logistics management is effective, efficient, and compliant with applicable standards, supporting optimal healthcare service quality.
The Effectiveness of the Role of BPJS Kesehatan in Supporting Access to Mental Health Services in Puskesmas as a Primary Service in Indonesia: A Literature Review Mewani Sinaga; Mutiara Salsabila; Fitriani Gurning
Jurnal EduHealth Vol. 16 No. 02 (2025): Jurnal EduHealt, Edition April - June , 2025
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Mental health is an important part of public health that requires special attention, especially in the context of primary services such as health centers. This study aims to evaluate the effectiveness of the role of BPJS Kesehatan in improving access to mental health services in Indonesia through a systematic literature review of selected articles from electronic databases (Google Scholar, PubMed, SpringerLink). The results of the study show that BPJS plays an important role in expanding access and reducing treatment costs by up to 50%, as well as supporting the successful rehabilitation of patients with mental disorders by 60%. However, challenges still arise from the lack of professionals, the length of waiting time, to the limited understanding of participants regarding the scope of services. Therefore, improvements are needed in the aspects of cost management, capacity building of health workers, strengthening coordination between agencies, and socialization to the community. These findings provide important input for efforts to optimize the national health social security system in facing the challenges of mental health services.
Strategic Management in Improving the Quality of Health Services at the Tuntungan Health Center Wasiyem, Wasiyem; Wuni Barokah; Aprida Khairani Ritonga; Nur Cahaya Hasibuan; Fika Ayu Cahaya Hsb; Mewani Sinaga; Mutiara Salsabila; Ika Amanda; Maulidia Khairiah
Jurnal Multidisiplin Sahombu Vol. 5 No. 04 (2025): Jurnal Multidisiplin Sahombu, May - Juny (2025)
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze strategic management in improving the quality of health services at the Tuntungan Health Center. The method used was in-depth interviews with health workers and health center managers, as well as direct observation of the service process. The results of the study show that the commitment of health workers in providing the best service is a key factor in building patient trust. The implementation of timely and standard service procedures creates a supportive environment for patients. Responsiveness to patient complaints is also an advantage of the Health Center, where a good communication system allows staff to respond to complaints quickly, thereby increasing patient satisfaction. Quality assurance and service safety are sought through the implementation of strict standard operating procedures (SOPs), providing a sense of security for patients. In addition, the empathetic attitude shown by healthcare workers contributes to the positive experience of patients, making them feel valued and cared for. However, the study also found challenges related to the condition of physical facilities and infrastructure that still need development, which can affect patient comfort. Routine training efforts for health workers and collaboration with hospitals and other health facilities are strategic steps to expand access to services and improve service quality. The conclusion of this study emphasizes the importance of continuous improvement in these aspects to achieve optimal health services and meet community expectations.