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All Journal Abdimas Polsaka: Jurnal Pengabdian Masyarakat Journal Interdisciplinary Health
Andre Mangaya Takke, Jessy
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Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Strengthening the role of community health workers through supportive supervision: A Scoping Review Cahya Mulat, Trimaya; Asprimi Anggraeni, Tirta; Hardi, Wahyudi; Kamaruddin, Muh Ihsan; Andre Mangaya Takke, Jessy
Journal Interdisciplinary Health Vol. 1 No. 3 (2025): Journal Interdisciplinary Health
Publisher : Edukasi Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61099/jih.v1i3.139

Abstract

Introduction: Community health workers (CHWs) are critical in expanding access to primary healthcare, particularly in underserved areas. Despite their essential role, CHWs often face challenges such as inadequate supervision, limited feedback, and lack of professional development. Supportive supervision, which emphasizes mentorship, joint problem-solving, and performance improvement, has emerged as a key strategy to strengthen CHW effectiveness and retention. Methods: This scoping review followed Arksey and O’Malley’s framework and the PRISMA-ScR guidelines. Relevant literature published between 2010 and 2025 was systematically searched in PubMed, Scopus, and Web of Science. Studies focusing on supportive supervision models, strategies, or outcomes for CHWs were included. Data were extracted and synthesized thematically to identify supervision approaches, implementation factors, and impacts on CHW performance. Results: Thirty-seven studies met the inclusion criteria. The findings revealed that supportive supervision enhances CHW motivation, service quality, and community trust. Effective supervision models were characterized by regular feedback, participatory monitoring, and peer learning. Barriers included insufficient resources, supervisor workload, and weak institutional support. Digital tools and community-based supervision showed promise in improving supervision frequency and data-driven decision-making. Conclusion: Supportive supervision plays a pivotal role in strengthening the performance and sustainability of CHW programs. Integrating structured, participatory, and technology-assisted supervision mechanisms into health systems can foster CHW empowerment, accountability, and long-term impact.
Basic medical record education and training to prepare professional health human resources Asmi, A Syamsinar; Ihsan Kamaruddin, Muh; Ode Novi Angraeni, Wa; Hardi, Wahyudi; Andre Mangaya Takke, Jessy
Journal Pengabdian Masyarakat Politeknik Sandi Karsa Vol 4 No 2 (2025): Abdimas Polsaka: Jurnal Pengabdian Masyarakat
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat,Politeknik Sandi Karsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35816/abdimaspolsaka.v4i2.122

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Accurate and well-managed medical records are crucial for ensuring the quality of health services, supporting informed clinical decision-making, and enhancing health information systems. However, many health workers especially those in primary care and early-career stages lack adequate competence in basic medical record management. This community service program aimed to enhance participants’ knowledge and skills in fundamental medical record practices as part of preparing professional and reliable health human resources. This program was conducted through a structured educational and training intervention involving a one-day workshop delivered to 45 health workers and students. Activities included lectures, demonstrations, hands-on practice, and group discussions. Pre- and post-training assessments were used to measure improvements in knowledge and practical skills. Observational checklists evaluated participants’ accuracy in completing medical record components, including patient identification, documentation standards, coding basics, and confidentiality procedures. The results showed a significant improvement in participants’ understanding and performance. The mean knowledge score increased from 62.4 (pre-test) to 88.7 (post-test). Practical skills in completing standardized medical record forms improved from 54% to 90% accuracy. Participants reported increased confidence in maintaining documentation quality and understanding the legal and ethical responsibilities related to medical records. Feedback indicated high satisfaction with training methods and relevance to daily practice. This community service program effectively strengthened the foundational competencies required for health workers to manage medical records professionally. The combination of theory and practical sessions proved essential in building both conceptual understanding and hands-on skills. Continuous training and mentoring are recommended to ensure sustained quality and compliance with health information standards
Co-Authors Asmi, A Syamsinar Asprimi Anggraeni, Tirta Cahya Mulat, Trimaya Ihsan Kamaruddin, Muh Kamaruddin, Muh Ihsan Ode Novi Angraeni, Wa Wahyudi Hardi