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All Journal Journal of Pharmaceuticals and Natural Sciences JMAEKA: Jurnal Manajemen Ekonomi Akuntansi
Khotimah, Ika
Unknown Affiliation
Humanities Biochemistry, Genetics & Molecular Biology Economics, Econometrics & Finance Health Professions Immunology & microbiology Medicine & Pharmacology

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Pengaruh Kualitas Pelayanan dan Kualitas Produk Terhadap Kepuasan Pelanggan Pada CV Sumber Rejeki Tehnik Sukses Khotimah, Ika; Armaniah, Henny
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 1 (2025): Desember 2025 - Februari 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i1.285

Abstract

Business competition requires companies to maintain the quality of services and products in order to increase customer satisfaction. CV Sumber Rejeki Teknik Sukses which is engaged in repair services and manufacturing machine components using lathe techniques. The purpose of this study is to determine the influence of service quality and product quality on customer satisfaction on CV. A Source of Success Techniques. The research method used is a quantitative method with data collection techniques using observation, questionnaires, interviews, and literature studies. The population in this study was 62 customers, with a sample of 62 respondents. The result of this study is that the quality of service partially does not have a positive and significant effect on customer satisfaction in CV. A Source of Success Techniques. The results were obtained from t calculated -0.820 > from t table 1.2960 with a sig of 0.416 > 0.05. Product quality partially has a positive and significant effect on customer satisfaction in CV. A Source of Success Techniques. The results were obtained from t calculation 9,130 > from t table 1.2960 with sig 0.000 < 0.05. Simultaneously, the quality of service and product quality had a significant effect on customer satisfaction in CV Sumber Rejeki Teknik Sukses. The results were obtained from the value of f calculated 420,222 > from f table 3.15 and significant of 0.000 < 0.05
Toxicity Analysis: A Collection of Case Studies and Drug Management Strategies Samsul, Erwin; Khotimah, Ika; Harludi, Theodora Jane; Purba, Gmelina Adelia Putri; Wahyuda, Aji Arda Nur; Sudarma, Mahatma Setya; Rajo, Nur Wulan Mas; Rahma, Saina Cintami Abdila; Ardhito, Willy
Journal of Pharmaceuticals and Natural Sciences Vol. 2 No. 1 (2025): J. Pharm. Nat. Sci.
Publisher : B-CRETA Publisher (CV. Borneo Citra Kreatama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70392/jpns.v2i1.0114

Abstract

Narcotics, Psychotropics, and Addictive Substances (NAPZA), are any compound or drug that can alter the central nervous system and behavioural patterns, that can also cause an addiction. Narcotics and psychotropics in itself can be categorized into 3 categories of narcotics, and 4 categories of psychotropics, based on their use as a medication and the possibility of an addiction. Since NAPZA can alter the central nervous system, the possibility of their toxicity needs more attention. This study is done to review the handling and the mechanism of toxicity of NAPZA. We used the narrative review method to gather information from various sources, including 3 websites, 1 book, 7 national articles, and 22 international articles that were published in the time span of 2014 to 2024. From the 11 cases of NAPZA toxicity, 4 were caused by narcotics, 4 by psychotropics, and 3 by addictive substances, with most cases were of drug misuse by the productive population. The main handling of narcotics toxicity were to secure the breathing function, oxygen supplementation, and the use of Naloxone as an antidote. While psychotropics and addictive substances poisoning were handled with the use of benzodiazepines, hemodialysis, or to increase the rate of drug elimination in the plasma.
Co-Authors Ardhito, Willy Erwin Samsul Harludi, Theodora Jane Henny Armaniah Purba, Gmelina Adelia Putri Rahma, Saina Cintami Abdila Rajo, Nur Wulan Mas Sudarma, Mahatma Setya Wahyuda, Aji Arda Nur