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All Journal Parta: Jurnal Pengabdian Kepada Masyarakat Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Manajemen dan Kewirausahaan J-CEKI Jurnal Ekonomi, Manajemen, Akuntansi
Eldian Rinaldi
Unknown Affiliation
Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pengaruh Kualitas Produk, Pelayanan, dan Harga Terhadap Kepuasan Pelanggan Tropical Konveksi Bali Laksmana, I Nyoman Hendra; Rinaldi, Eldian; Putri Widhiari, Luh Kemala
Jurnal Ilmiah Manajemen dan Kewirausahaan (JUMANAGE) Vol 4 No 1 (2025): Volume 4 Nomor 1 Januari 2025
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/jumanage.2025.4.1.2036

Abstract

Penelitian ini mengkaji bagaimana kebahagiaan konsumen di Tropical Konveksi Bali dipengaruhi oleh harga, layanan, dan kualitas produk. Data dikumpulkan menggunakan metode kuantitatif dengan mensurvei tujuh puluh pelanggan. Uji regresi linier berganda, normalitas, multikolinearitas, heteroskedastisitas, dan pengujian hipotesis merupakan bagian dari proses analisis data. Temuan penelitian menunjukkan bahwa ketiga faktor tersebut secara signifikan dan positif memengaruhi kepuasan konsumen, dengan harga memberikan kontribusi terbesar. Kepuasan pelanggan secara signifikan dipengaruhi oleh faktor-faktor penelitian yang digabungkan, sebagaimana dibuktikan oleh koefisien determinasi sebesar 82%. Dengan mengoptimalkan kualitas produk, layanan, dan harga, penelitian ini memberikan wawasan strategis bagi pelaku bisnis konveksi untuk meningkatkan keunggulan kompetitif. Kata Kunci: kualitas produk, pelayanan, harga, kepuasan pelanggan, Tropical Konveksi Bali.
Analysis of Risk Management Model Simplification for Food and Beverage Industry through Small Business and Ventures Eldian Rinaldi; Luh Kemala Putri Widhiari; I Nyoman Hendra Laksmana
J-CEKI : Jurnal Cendekia Ilmiah Vol. 4 No. 3: April 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v4i3.9547

Abstract

Micro, Small, and Medium-Sized Enterprises (MSMEs) are firms with assets and annual sales of up to Rp500 million that are held by individuals, families, or commercial groups. However, the failure rate is significant, and some MSMEs fail to survive. The concept of risk management detailed a collection of activities by recognizing issues, mapping prospective risks to determine the hazards that presently exist in the business, and forecasting possible risks that may develop in the future. Based on these principles, the majority of research respondents in Bandung, Jawa Barat are micro, small, and medium-sized food and beverages business owners. Using a questionnaire, the brand name and owner's age, educational background, expected gross profit, and understanding of the risk management concept are gathered. validity and reability ab are utilized to accomplish the data analysis. The analysis based on 0.729 performed by KMO-Bartlett. 33.849%, 15.600 % for Factor 2 among 5 variables because the value is bigger than 1. As those factor could be described as 37,276% for F1 and 65,817% for F2. The factor loadings resulting from the communalities are used as scoring to generate a recommended solution in the approach of a risk mitigation plan, while the risk action and monitoring plan is utilized for the implementation plan. The goal of the research is to develop a proposed solution for business improvement in MSMEs by handling the business issue with a risk management approach, which entails identifying the business issue, conducting an assessment to know the severity of the issue, determining the treatment, initiatives and strategies to overcome the issue, and determining a monitoring plan as a step of evaluation and improvement continuously because risk management is a continuous process to create sustainable businesses. As the research is conduct in the manufacture and trade, food & industry sector there are 7 industries that left and the research could also implemented in another region, cities and country.
Pengaruh Literasi Keuangan dan Digital Payment terhadap Prilaku Konsumtif Generasi Z di Kecamatan Kuta selatan Widhiari, Luh Kemala Putri; I Nyoman Hendra Laksmana; Eldian Rinaldi
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 4: Mei 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i4.8764

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh literasi keuangan dan digital payment terhadap perilaku konsumtif Generasi Z di Kecamatan Kuta Selatan. Penelitian ini menggunakan metode kuantitatif dengan pendekatan purposive sampling, di mana sebanyak 200 responden dipilih secara selektif berdasarkan kriteria tertentu yang relevan dengan tujuan penelitian.. Pengumpulan data dilakukan melalui kuesioner online, kemudian dianalisis menggunakan metode regresi linier berganda dengan bantuan perangkat lunak SPSS. Penelitian ini mengungkap bahwa literasi keuangan dan penggunaan digital payment berperan positif dan signifikan dalam memengaruhi perilaku konsumtif. Dengan nilai koefisien determinasi (R²) sebesar 79,2%, model ini menunjukkan bahwa mayoritas variasi dalam perilaku konsumtif dapat dijelaskan oleh kedua variabel tersebut. Selain itu, rendahnya tingkat literasi keuangan dapat berkontribusi pada kurangnya kebijaksanaan dalam mengelola keuangan, sementara kemudahan digital payment mendorong transaksi impulsif. Temuan ini menegaskan perlunya peningkatan edukasi keuangan bagi Generasi Z untuk mengontrol pengeluaran secara lebih efektif. Rekomendasi penelitian ini mencakup peningkatan program literasi keuangan serta pengembangan fitur digital payment yang lebih mendukung manajemen keuangan pribadi.
Export Packaging Training, Export Documents and Export Market Research at MHY Devata Bali Tabanan in Collaboration with Arkansas University ELFAROSA, Ketut Vini; SINTADEVI, Ni Putu Rita; RINALDI, Eldian; WIDHIARI, Luh Kemala Putri; LAKSMANA, Nyoman Hendra
Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat Vol. 3 No. 2 (2024): Akuntansi dan Humaniora: Jurnal Pengabdian Masyarakat (Juni – September 2024)-I
Publisher : Indonesia Strategic Sustainability

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ahjpm.v3i2.1153

Abstract

MHY Devata Bali is a local business created to accommodate semi-finished products from farmers in Pupuan to Selemadeg Tabanan to be processed, packaged, and marketed. The methods used are surveys, training, and mentoring to adjust the level of understanding and the needs of the solutions offered. The raw materials include coffee, coconut and honey, which produce ground coffee, VCO oil, cooking oil, honey, etc. In its operations, it can market products to local and national markets. It has digital marketing and marketplaces in several places. This has great potential to be developed into an export commodity. For this reason, several requirements must be met according to export standards and requirements that require training and assistance. Because some jobs are still manual, and the company still needs this capability. It is hoped that the company can develop its marketing more widely to the international market to have product advantages and improve the community's welfare, especially local farmers in Tabanan.
Optimalisasi Pemasaran Digital, Branding, dan Customer Service pada Usaha Coffee Shop Wasta Kopi Desa Ungasan, Provinsi Bali Eka Saputra, Upayana Wiguna; Putra, Kadek Dwi Cahaya; Priyana, I Putu Okta; Dananjaya, Ida Bagus; Widiantara, I Made; Nurfakhrurozi, Rifqi; Rinaldi, Eldian
Parta: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 2 (2025)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/parta.v6i2.6998

Abstract

Program Pengabdian kepada Masyarakat (PKM) ini dilaksanakan untuk menjawab permasalahan utama yang dihadapi Wasta Kopi, yaitu keterbatasan dalam pemasaran digital, lemahnya branding visual, serta belum adanya standar operasional prosedur (SOP) pelayanan pelanggan. Metode yang digunakan meliputi pelatihan, pendampingan, dan implementasi langsung dengan melibatkan 10 staf, 3 main team, dan 3 support team. Hasil kegiatan menunjukkan adanya peningkatan signifikan pada aspek pemasaran digital, ditandai dengan bertambahnya jumlah pengikut Instagram, konten yang lebih kreatif, kehadiran website resmi, serta optimalisasi Google Maps. Pada aspek branding visual, pemasangan neonbox, signage, serta penerapan logo pada produk meningkatkan visibilitas dan brand recall. Sementara itu, penyusunan dan sosialisasi SOP pelayanan menghasilkan peningkatan konsistensi layanan staf, yang juga berdampak pada meningkatnya kepuasan pelanggan. Evaluasi menggunakan skala Likert memperlihatkan adanya peningkatan keterampilan staf dan kepuasan pelanggan pada seluruh aspek yang diukur. Program ini tidak hanya berdampak positif pada Wasta Kopi, tetapi juga berkontribusi terhadap citra Desa Ungasan sebagai destinasi kuliner dan wisata.
Co-Authors Dananjaya, Ida Bagus Eka Saputra, Upayana Wiguna Elfarosa, Ketut Vini I Putu Okta Priyana Kadek Dwi Cahaya Putra Luh Kemala Putri Widhiari Nurfakhrurozi, Rifqi Putri Widhiari, Luh Kemala SINTADEVI, NI PUTU RITA Widhiari, Luh Kemala Putri Widiantara, I Made