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All Journal Arus Jurnal Sosial dan Humaniora Journal of Economics and Social Sciences
Musthofa , M Arif
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Religion Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Social Sciences

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An Analysis of Service Quality and Consumer Satisfaction from the Perspective of Islamic Business Ethics Zulfi; Musthofa , M Arif; Nurjali; Fatimah, Siti; Dewi, Hasna
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.859

Abstract

Grocery businesses represent a popular form of entrepreneurship within communities due to their easy accessibility, stable market demand, and relatively affordable capital requirements. Amidst the intense competition in the retail sector, service quality and the application of business ethics are critical to success. This study aims to evaluate the service quality of April Grocery Store in Kota Baru Village through the lens of Islamic business ethics, encompassing principles such as honesty (ṣidq), trustworthiness (amānah), justice (ʿadl), and excellence (iḥsān). Employing a descriptive qualitative approach, data were collected through observation, in-depth interviews, and documentation involving the store owner, employees, and customers. The findings indicate that although ethical values have been incorporated into sales interactions and service practices, challenges remain in operational aspects, including the absence of standardized service procedures, infrastructural limitations, and suboptimal adaptation to the needs of modern consumers. The study concludes that integrating Islamic ethical values with professional service management can enhance customer satisfaction and support the sustainability of small-scale enterprises in a competitive market environment.
Charcoal from Coconut Shells: An Innovation in Agricultural Waste Management for Local Economic Development Rahayu, Della Putri; Musthofa , M Arif; Dewi, Hasna; Kartika Devi, Erwina
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.874

Abstract

Indonesia is one of the world's largest agrarian countries, with abundant agricultural and plantation outputs. Among its leading commodities, coconut holds a strategic role in both national and regional economies. However, the substantial volume of coconut shell waste is often underutilized. This study aims to explore the processing of coconut shell waste into high-value charcoal in Lagan Tengah Village and to analyze the production process, technical challenges, market potential, and its impact on community economic empowerment. Using a descriptive qualitative approach, data were collected through field observations, in-depth interviews, and documentation studies. The findings reveal that local business initiatives, such as “Jan Rahayu Lestari,” have succeeded in producing high-quality charcoal with a fixed carbon content of approximately 75%, low moisture levels, and long burn duration. The simple pyrolysis technology employed proves to be both effective and appropriate for the local community's capacity. This initiative not only generates alternative income for farmers and housewives but also mitigates environmental pollution caused by open burning. The study affirms that the integration of local knowledge with cross-sectoral support can transform agricultural waste management into a replicable, inclusive, and sustainable model for rural economic development. These findings are relevant for the formulation of policies related to green economy, renewable energy, and the strengthening of micro-industries based on local resources
Tinjauan Hukum Islam terhadap Akad Jual Beli Pengepul Ikan di Desa Pematang Rahim Maslaini; Musthofa , M Arif; Yatima, Khusnul; Hidayat, Ahmad; Dewi, Hasna
Arus Jurnal Sosial dan Humaniora Vol 5 No 2: Agustus (2025)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v5i2.1325

Abstract

Penelitian ini membahas praktik akad jual beli antara pengepul dan nelayan di Desa Pematang Rahim, Kabupaten Tanjung Jabung Timur, Provinsi Jambi, dengan tujuan menganalisis kesesuaiannya dengan ketentuan hukum Islam. Metode penelitian menggunakan pendekatan normatif-empiris, menggabungkan studi literatur dan observasi lapangan melalui wawancara. Hasil penelitian menunjukkan bahwa transaksi jual beli antara nelayan dan pengepul telah memenuhi sebagian besar rukun dan syarat akad jual beli menurut Islam, seperti adanya pihak yang berakad, objek akad yang jelas, serta ijab kabul. Namun, ditemukan permasalahan dalam penetapan harga yang cenderung sepihak oleh pengepul dan indikasi kecurangan pada penimbangan ikan, yang bertentangan dengan prinsip keadilan dan kerelaan dalam syariat Islam. Penelitian ini merekomendasikan perlunya mekanisme transaksi yang lebih adil dan transparan agar tercipta keadilan bagi semua pihak.
An Analysis of Gharar and Maisir in Claw Machine Games: A Review from the Perspective of Islamic Economic Law Karisna, Anggi; Musthofa , M Arif; Sunarti, Zeni
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.970

Abstract

Claw machine games have become an increasingly popular form of entertainment in various places, including shopping malls and cafés. However, despite their popularity, these games raise several concerns, particularly for children and teenagers. This study aims to analyze the practice of claw machine gaming and its impact from the perspective of Islamic economic law. A qualitative research method with a field study approach was used. Data were collected through observations and interviews with café owners, players, and parents of players at Café Kopi INJE, Tanjung Solok. The findings reveal that the game’s appeal lies in its element of challenge and luck, which encourages players to keep trying until they successfully win a prize. However, the game also increases consumerist behavior, triggers addictive effects, and can lead to psychological impacts such as frustration due to repeated failures. Furthermore, the game contains elements of uncertainty (gharar) and gambling (maisir), which contradict the principles of Islamic economic law. In the context of Indonesian law, luck-based games involving money may violate gambling regulations. The novelty of this study lies in its specific analysis of the implications of claw machine games from the perspective of Islamic economic law and their impact on the consumer behavior of children and teenagers. Therefore, stricter regulations are needed for luck-based games targeting children, along with early financial education. Educational and skill-based entertainment alternatives can serve as solutions to reduce the negative effects of these games
Co-Authors Ahmad Hidayat dewi, hasna Karisna, Anggi Kartika Devi, Erwina Maslaini Nurjali Rahayu, Della Putri Siti Fatimah Sunarti, Zeni Yatima, Khusnul Zulfi