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All Journal International Journal of Health, Economics, and Social Sciences (IJHESS) Epidemia: Jurnal Kesehatan Masyarakat UNIMA Jurnal Kolaboratif Sains Lentera: Multidisciplinary Studies Lentera: Multidisciplinary Studies Jurnal Lentera Sehat Indonesia JIKMA
Christian Bertom Pajung
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Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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ANALISIS PEGELOLAAN SAMPAH DINAS LINGKUNGAN HIDUP DAN PERTANAHAN KABUPATEN KEPULAUAN SIAU TAGULANG BIARO Melisa Putri Kakesing; Christian Bertom Pajung; Maxie Moleong
JURNAL ILMIAH KESEHATAN MANADO Vol. 4 No. 1 (2025): JIKMA
Publisher : Yayasan Syalom Cipta Sumikolah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64418/jikma.v4i1.178

Abstract

Backgroud Analysis of Waste Management conducted by the Department of Environment and land Service (DPLH) is an important aspect in maintaining a clean and sustainable evironment.Good waste management helps reduce negative impacts on the analysis of waste management of the nenivormental and land services of he SITARO islands Regency. This study uses a qualitative method. Research informants consisted of the Head of the service, Pollution nd Environmental Damage Control Section, Waste Management Division,B3 Waste and Pollution Control, Waste Officers, residents. The results of the study concluded that the Environmental and Land Service of the SITARO Islands Regency at the stage of waste sorting, waste collection, wasteTransportation, snd waste management were not carried oud properly for the community in the context of waste management of the Envioronmental and Land Service of the SITARO Regency.it has shown its role in mnaging waste so that it can be further processed and provide benefits to the environment, but in waste transprtation it has not been carried out properly because of the lack of mobility in waste transportation, therefore the head of the Service plans to increase the mobility of waste collectors.
Evaluasi Sistem Informasi Manajemen Puskesmas Di Puskesmas Matani Kota Tomohon Menggunakan Metode Hot-Fit: Evaluation of the Community Health Center Management Information System at the Matani Community Health Center in Tomohon City Using the Hot-Fit Method Desidaria Uta Napa; Christian Bertom Pajung; Fuad Hilmi Sudasman
Jurnal Kolaboratif Sains Vol. 8 No. 12: Desember 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v8i12.9704

Abstract

Dalam rangka transformasi kesehatan nasional, Kementrian Kesehatan telah menggagas enam pilar transformasi, salah satunya adalah transformasi teknologi kesehatan yang menekankan digitalisasi sistem pelayanan kesehatan. Namun, implementasi SIMPUS seringkali menghadapi kendala yang berkaitan dengan sumber daya manusia, dukungan organisasi, dan keterbatasan teknologi. Penelitian ini bertujuan untuk mengevaluasi efektivitas penerapan SIMPUS di Puskesmas Matani Kota Tomohon dengan menggunakan metode Human, Organization, Technology-Fit (HOT-Fit) sehingga dapat diketahui faktor pendukung dan hambatan dalam implementasinya. Jenis penelitian yang digunakan adalah kualitatif deskriptif dengan pendekatan fenomologi. Data dikumpulkan melalui wawancara mendalam, observasi langsung, dan dokumentasi, dengan informan yang terdiri dari penanggungjawab simpus, kepala puskesmas, petugas klaster II, IV, V dan kepala tata usaha. Analisis data dilakukan menggunakan model interaktif Miles dan Huberman yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa dari aspek human, pengguna SIMPUS masih mengalami kendala dalam pemahaman teknis sehingga dibutuhkan pelatihan lanjutan. Dari aspek organization, pihak manajemen puskesmas mendukung penggunaan SIMPUS, tetapi belum optimal dalam penyediaan tenaga ahli IT dan pelatihan berkelanjutan. Dari aspek technology, SIMPUS telah membantu mempercepat proses pencatatan, pelaporan, dan penyimpanan data, tetapi masih terkendala jaringan internet yang tidak stabil. Sedangkan aspek Net Benefit, SIMPUS terbukti meningkatkan efisiensi kerja, mengurangi beban administrasi manual serta memberikan manfaat sosial. Diperlukan peningkatan kapasitas SDM melalui pelatihan, penambahan tenaga teknis IT, perbaikan infrastruktur jaringan, serta komitmen manajerial yang lebih konsisten agar SIMPUS dapat berfungsi optimal.
The Relationship Between Health Service Quality and Patient Satisfaction Level at the Old Tonsea Community Health Center in 2025. Cyndi Delimah Y.M. Pasaribu; Christian Bertom Pajung; Prycilia Pingkan Mamuaja
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 2: April 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i2.11065

Abstract

Background: Patient satisfaction is the main indicator in measuring the success of health service delivery. Based on initial observations at the Tonsea Lama Health Center, even though it has been fully accredited, there are still complaints related to waiting time and comfort. This study aims to determine the relationship between the quality of health services and the level of patient satisfaction at the Tonsea Lama Health Center in 2025. Objective: To find out the relationship between the quality of health services and the level of patient satisfaction at the Tonsea Lama Health Center. Methods: This study used a quantitative method with a cross sectional design. The study population was outpatients at the Tonsea Lama Health Center with a sample of 73 respondents taken using consecutive sampling techniques. The research instrument uses a questionnaire that has been tested for validity and reliability. Data analysis was carried out univariately, bivariate using the Chi-Square test, and the Pearson correlation test. Results: The results of the univariate analysis showed that the majority of respondents were female (69.9%), aged 55-65 years (32.9%), high school education (72.6%), and worked as IRTs (52.1%). As many as 63.0% of respondents rated the quality of service in the good category and 63.0% of respondents were satisfied. The results of the Chi Square test showed a p-value = 0.000 (< 0.05), which means that there is a significant relationship between the quality of health care and the level of patient satisfaction. The Pearson correlation test showed a value of r = 0.824, which indicated a very strong and positive relationship. Conclusion: There is a significant and very strong relationship between the quality of health services and the level of patient satisfaction at the Tonsea Lama Health Center. The better the perception of the quality of the service provided, the higher the level of patient satisfaction.
Co-Authors Agusteivie Albert Jefta Telew Cyndi Delimah Y.M. Pasaribu Desidaria Uta Napa Fuad Hilmi Sudasman I Wayan Gede Suarjana Jilly Toar Lucyana Leonita Pongoh MARTHA SELFANAY Maxie Moleong Melisa Putri Kakesing Mentari Syalom Bokau Merentek, Kristania Prycilia Pingkan Mamuaja Prycilia Pingkan Mamuaja Sintikhe Ribka Takahindangen, Gladys Evellin Theo W. E Mautang Widia Axselya Palungan Winny Frisca Gloria Pandeiroot