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INOVASI PAKET WISATA BERBASIS SISTEM INFORMASI GEOGRAFIS (Studi Kasus: CV Holiday Indonesia, Kabupaten Balukumba) Thesa, Suma; Sarira, Matius Tinna; Ridwan, Masri; Madjid, Rahmawati; Sugiarto, Agus; Sianipar, Christina Indriani; Takasi, La Ode Muhammad Ruspan; Sejati, Andri Estining
GEOGRAPHY : Jurnal Kajian, Penelitian dan Pengembangan Pendidikan Vol 12, No 1 (2024): APRIL
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/geography.v12i1.20836

Abstract

Abstrak: Turunnya pandemi Covid-19 memberikan tantangan dalam inovasi paket wisata yang aman dan berkualitas. Tujuan penelitian ini untuk mengusulkan  inovasi dalam pembuatan paket wisata di CV. Holiday Indonesia. Penelitian berjenis kualitatif dengan deskriptif. Pengumpulan data dengan teknik wawancara dan dokumentasi. Analisis data menggunakan teknik deskriptif dan langkah kualitatif reduksi data, penyajian data, dan kesimpulan. Hasil penelitian menunjukkan bahwa pemanfaatan Sistem Informasi Geografis Pariwisata Kabupaten Bulukumba bermanfaat untuk mengetahui letak lokasi atraksi wisata, akomodasi dan aksesibilitas. Sistem Informasi Geografis Pariwisata CV. Holiday Indonesia. bermanfaat untuk memasarkan produk wisata yang dikelolah oleh perusahaan, Produk Paket Wisata yang dapat di pasarkan melalui website berbasis sistem infomasi geografi menggunakan model stopover yang terdiri dari Pantai Apparalang, Pantai Tanjung Bira, Pulau Liukang dan Pusat Pembuatan Kapal Phinisi di Tana Beru’dengan rute selama 2 Hari 1 Malam.  Penelitian ini merekomendasikan kepada CV. Holiday Indonesia untuk menyusun model website pemasaran pariwisata berbasis sistem informasi geografi. Serta diperlukan uji coba produk sebelum dikembangkan.Abstract:  The decline of the Covid-19 pandemic presents a challenge in innovating safe and quality tour packages. The purpose of this study is to advocate innovation in making tour packages at CV. Indonesian Holidays. This type of research is qualitative with descriptive. Collecting data with interview and documentation techniques. Data analysis used descriptive analysis techniques and qualitative data reduction steps, data presentation, and conclusions. The research results show that the use of the Bulukumba Regency Tourism Geographic Information System is useful for finding out the location of tourist attractions, accommodation and accessibility, CV Tourism Geographic Information System. Indonesian Holidays. useful for marketing tourism products managed by the company, Tour Package Products which can be marketed through websites based on geographic information systems using a stopover model consisting of Apparalang Beach, Tanjung Bira Beach, Liukang Island and the Phinisi Shipbuilding Center in Tana Beru' with a route of 2 Day 1 Evening. This research recommends to CV. Holiday Indonesia to develop a tourism marketing website model based on geographic information systems. As well as required product trials before being developed.
Enhancing Tourist Satisfaction And Revisit Intention Through Experience-Based Tourism At Rotterdam Fort Thesa, Suma; Sudiksa, I Nyoman; Darmawijaya, I Gede
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 4 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i4.8148

Abstract

This study aims to analyze the effect of tourist experience on satisfaction and revisit intention at Rotterdam Fort, Makassar, as well as to examine the mediating role of satisfaction. The research employed a quantitative approach by distributing questionnaires to 310 tourist respondents, and the data were analyzed using Partial Least Square (PLS). The results indicate that tourist experience has a positive and significant effect on both satisfaction and revisit intention. Furthermore, tourist satisfaction also has a significant influence on revisit intention and is proven to mediate the relationship between tourist experience and revisit intention. These findings support the Expectation Confirmation Theory, which emphasizes the importance of congruence between expectations and actual experiences in shaping satisfaction. Practically, the results of this study provide valuable insights for Rotterdam Fort’s management to enhance service quality, supporting facilities, and innovative attractions in order to create more satisfying experiences and foster tourist loyalty.