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DISABLING WORK: NEOLIBERAL LABOR, DIGITAL GOVERNANCE, AND THE MAKING OF STRUCTURAL IMPAIRMENT IN INDONESIA’S SERVICE INDUSTRIES Khalid Syaifullah; Wardatul Adawiah
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 10 No. 3 (2025): Agustus
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

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Abstract

Occupational disability is often defined in terms of physical impairment or social exclusion. However, in neoliberal service economies like Indonesia, disablement increasingly emerges from everyday labor conditions. This study explores how digital governance, algorithmic control, and performance pressure contribute to structural disablement among service workers. Based on qualitative fieldwork from January to March 2025 in Jakarta, West Java, and Banten, we conducted in-depth interviews and participant observation across transportation, graphic design, civil service, and education sectors. Using a grounded political economy approach and Engels’ concept of social murder, we argue that disablement is produced within the labor process itself. Workers reported chronic pain, anxiety, insomnia, and emotional exhaustion linked to blurred work-life boundaries and digital surveillance. Despite these harms, managerial narratives normalize suffering under the guise of productivity and resilience. Occupational health programs fail to recognize cumulative, non-visible harm, especially in the Global South. Many workers did not identify as disabled despite ongoing impairment. We reconceptualize disability as a structural outcome of labor regimes, urging systemic reform beyond individualized care.
PENINGKATAN LITERASI FINANSIAL PADA KOMUNITAS MIGRAN INDONESIA MELALUI PROGRAM PENDAMPINGAN DI PERMAI PULAU PINANG, MALAYSIA Tedjomurti, Febriandita; Mudzakkir, Moh.; Wardatul Adawiah; Eufrasia Kartika Hanindraputri; Putri Dwi Permata Indah; Kholida Ulfi Mubaroka
Jurnal Pengabdian Masyarakat FKIP UTP Vol 7 No 1 (2026): PROFICIO : Jurnal Abdimas FKIP UTP
Publisher : FKIP UNIVERSITAS TUNAS PEMBANGUNAN SURAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/jpf.v7i1.5739

Abstract

Program pengabdian kepada masyarakat ini bertujuan untuk memperkuat literasi finansial anggota Pertubuhan Masyarakat Indonesia (PERMAI) di Pulau Penang, Malaysia. Rendahnya pengetahuan dan keterampilan dalam pengelolaan keuangan menyebabkan banyak anggota menghadapi kesulitan dalam membuat anggaran, menabung, menghindari penipuan, dan mengelola hutang. Kegiatan dilaksanakan melalui forum group discussion (FGD) secara daring serta workshop tatap muka dengan metode pre-test dan post-test untuk mengukur peningkatan pemahaman literasi finansial. Hasil kegiatan menunjukkan adanya peningkatan signifikan dalam pengetahuan anggota terkait pencatatan keuangan, pengelolaan utang, serta pemahaman produk keuangan. Program ini diharapkan dapat berkelanjutan melalui mekanisme peer educator yang membagikan pengetahuan kepada komunitas lainnya.