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All Journal Unram Journal of Community Service (UJCS)
Mahda, Abdul Azim
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Communicating With Confidence in the AI Era: Enhancing Professional English Competency and Literacy for Journalists in Pontianak Post Ariyati, Eka; Aunurrahman; Salam, Urai; Marta, Haratua Tiur; Basri, Muhammad; Karolina, Venny; Tazijan, Farina Nozakiah; Zakaria, Siti Fauziana; Mahda, Abdul Azim; Mohd, Aiman Zulaikha; Negara, Novantar Ramses; Arrusli, Qonita Indah
Unram Journal of Community Service Vol. 6 No. 4 (2025): December: In Progress
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i4.1280

Abstract

This article reports on a community service program conducted by FKIP Universitas Tanjungpura in collaboration with Universiti Teknologi MARA (UiTM) Malaysia, aimed at enhancing professional English competency and AI literacy among journalists at Pontianak Post. The program integrated comprehensive English communication training with artificial intelligence tool applications, including ChatGPT, Google AI Studio, Elicit, Consensus, Humata, Otter AI, and Canva AI. A post-training survey was administered to 20 participating journalists using a Likert-scale instrument supplemented by open-ended questions. Results indicate overwhelmingly positive outcomes, with overall satisfaction reaching 4.80 out of 5.00. The highest-rated aspects included the international collaboration value (4.85), AI-enhanced learning effectiveness (4.80), and participants' intention to continue using AI tools in their professional practice (4.80). Qualitative feedback revealed that journalists experienced significant improvements in their confidence to communicate in English, enhanced efficiency in news production through AI integration, and increased awareness of ethical considerations in technology-assisted journalism. The findings demonstrate that combining language competency training with digital literacy creates a synergistic effect that prepares journalists for the evolving demands of contemporary media practice.
Co-Authors Arrusli, Qonita Indah Aunurrahman Eka Ariyati Karolina, Venny Marta, Haratua Tiur Mohd, Aiman Zulaikha Muhammad Basri Negara, Novantar Ramses Tazijan, Farina Nozakiah urai salam Zakaria, Siti Fauziana