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All Journal Jurnal Ilmiah Ekonomi dan Manajemen Journal of Sharia Business Management SYAHADAT: Journal of Islamic Studies
Anggun Rohaya Putri Munthe
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Religion Humanities Economics, Econometrics & Finance Social Sciences Other

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PERSEPSI MAHASISWA TERHADAP PELAYANAN BANK SYARIAH Annisa Afwani; Anggun Rohaya Putri Munthe; Khaila Calsa Fhadillah; Muhammad Ikhsan Harahap
INTERNATIONAL, Journal of Sharia Business Management Vol 4 No 4 (2025)
Publisher : CV. Barokah Publsiher

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Abstract

This study aims to analyze students' perceptions of Islamic banking services using a qualitative, interview-based approach. The primary focus of the study is students' understanding of Islamic service principles, their experiences as customers and prospective customers, and the factors influencing their assessment of service quality. Data were obtained through semi-structured interviews with several students from various study programs. The results indicate that most students have positive perceptions of Islamic banking service ethics and transaction security. However, complaints persist regarding the limited digitalization of services and the lack of socialization regarding Islamic products. This study recommends optimizing education, improving digital technology, and strengthening services based on the values ​​of maqāṣid al-Shari'ah (the principles of Islamic principles).
PERSEPSI MAHASISWA TERHADAP PELAYANAN BANK SYARIAH Annisa Afwani; Anggun Rohaya Putri Munthe; Khaila Calsa Fhadillah
SYAHADAT: Journal of Islamic Studies Vol. 2 No. 4 (2025): December
Publisher : Academic Solution Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70489/6jpqm493

Abstract

This study aims to analyze students' perceptions of Islamic banking services using a qualitative, interview-based approach. The primary focus of the study is students' understanding of Islamic service principles, their experiences as customers and prospective customers, and the factors influencing their assessment of service quality. Data were obtained through semi-structured interviews with several students from various study programs. The results indicate that most students have positive perceptions of Islamic banking service ethics and transaction security. However, complaints persist regarding the limited digitalization of services and the lack of socialization regarding Islamic products. This study recommends optimizing education, improving digital technology, and strengthening services based on the values ​​of maqāṣid al-Shari'ah (the principles of Islamic principles).
Analisis Manajemen Global Ti Untuk Meningkatkan Efisiensi Dan Pendapatan Anggun Rohaya Putri Munthe; Juliya Arma; Nidaul Husna; Nurbaiti Nurbaiti
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 12 (2025): Desember
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i12.7711

Abstract

The research results show that the implementation of global IT through cloud computing, data integration, business process automation, and standardized IT governance can significantly improve operational efficiency. Furthermore, IT utilization also contributes to increased revenue through innovation of digital products and services, improved customer service quality, and accelerated international market expansion. However, global IT implementation faces several challenges such as data security, regulatory differences, and the digital competency gap. The development of information technology (IT) in the digital era has encouraged companies to implement IT management on a global scale to improve operational efficiency and expand revenue potential. This study aims to analyze how a global IT management strategy can be implemented effectively and how it impacts organizational efficiency and revenue. The research method uses a qualitative approach with literature review techniques and content analysis of various journals, company reports, and relevant scientific publications. This study concludes that global IT management is a strategic factor that can strengthen a company's competitiveness in global competition. Integrated, adaptive IT management that is aligned with business objectives has been proven to drive efficiency, innovation, and sustainable revenue growth.  
Co-Authors Annisa Afwani Harahap, Muhammad Ikhsan Juliya Arma Khaila Calsa Fhadillah Nidaul Husna Nurbaiti Nurbaiti