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Predictive Modeling of Delivery Delays in Transportation Using Machine Learning: A Comparative Study of Service Types Agus Purnomo; Nava Gia Ginasta; Syafrianita Syafrianita; Syafrial Fachri Pane
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5736

Abstract

Traditional predictive models such as linear regression often struggle to capture the nonlinear interactions among operational factors that cause delivery delays in multi-category courier services. This study addresses that gap by developing and comparing machine learning (ML) algorithms to predict delivery delays across different service types at PT Pos Indonesia. The primary objective is to identify the most accurate predictive model and the dominant variables influencing delays across high-speed (Same Day, Next Day) and economical delivery services. A quantitative experimental design was employed using operational data from PT Pos Indonesia, consisting of 10,999 records and 12 variables. Three ML algorithms Logistic Regression, Random Forest, and XGBoost were trained and evaluated using standardized preprocessing, feature encoding, and stratified data splitting. Results show that Random Forest and XGBoost outperform Logistic Regression, each achieving approximately 65% accuracy with an AUC of 0.73, indicating moderate yet consistent predictive capabilities. Feature importance analysis reveals that Discount_offered, Weight_in_gms, and Prior_purchases are the most influential predictors of delivery timeliness.This study provides theoretical and practical contributions by introducing the first comparative ML framework for delay prediction in a national logistics context. The findings offer actionable insights for optimizing scheduling, load balancing, and promotional strategies, while advancing the integration of AI-based predictive analytics within postal logistics operations.
Optimization Disaster Logistics by Determining the Optimal Location and Number of Evacuation Centers Syafrianita Syafrianita; Agus Purnomo; Mohamed Ibrahim Abdul Mutalib
Jurnal Manajemen Industri dan Logistik Vol. 9 No. 2 (2025): 10 original research articles, were authored/co-authored by 33 authors from 2 c
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v9i2.1627

Abstract

Indonesia, particularly Bandung Regency, faces significant flood risks that disrupt livelihoods and damage infrastructure. This study identifies the optimal locations and number of evacuation centers using the Set Covering Problem (SCP) model, integrating geographic data, population density, accessibility, and infrastructure capacity. The study applied constraints including a 1,000-meter maximum service distance, minimum road width of 6 meters for Class IIIB and IIIC access, shelter capacity limits, and full coverage of demand points. Using ArcGIS 10.2.1, candidate locations were evaluated by overlaying flood vulnerability maps with accessibility and facility data. Environmental sustainability was addressed by selecting sites with minimal ecological disruption, avoiding sensitive zones, and reusing existing structures to reduce land conversion. Results show that five centralized shelters in high-density, well-connected areas can cut evacuation travel time by up to 20% compared to dispersed locations. This integrated approach improves response efficiency, ensures access for vulnerable populations, and supports sustainable site planning. The findings contribute to disaster logistics theory and offer practical, replicable guidance for policy in other flood-prone regions.
MDI and PI XGBoost regression-based methods: regional best pricing prediction for logistics services Agus Purnomo; Aji Gautama Putrada; Roni Habibi; Syafrianita Syafrianita
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 22, No 5: October 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v22i5.26037

Abstract

The logistics industry in Indonesia, with PT Pos Indonesia as the dominant player, is confronted with intense price competition. The challenge lies in establishing the most favorable price for regional logistics services in every region, with the aim of gaining a competitive edge and augmenting revenue. This intricate task encompasses local market conditions, competition, customer preferences, operational costs, and economic factors. To address this complexity, this study proposes the utilization of machine learning for price prediction. The price prediction model devised incorporates the extreme gradient boosting regression (XGBR), support vector machine (SVM), random forest, and logistics regression algorithms. This research contributes to the field by employing mean decrease in impurity (MDI) and permutation importance (PI) to elucidate how machine learning models facilitate optimal price predictions. The findings of this study can assist company management in enhancing their comprehension of how to make informed pricing decisions. The test results demonstrate values of 0.001, 0.005, 0.458, 0.009, and 0.9998. By employing machine learning techniques and explanatory models, PT Pos Indonesia can more accurately determine optimal prices in each region, bolster profits, and effectively compete in the expanding regional market.