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All Journal TELKOMNIKA (Telecommunication Computing Electronics and Control) JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Jurnal Logistik Indonesia Dinasti International Journal of Education Management and Social Science Akbis: Media Riset Akuntansi dan Bisnis Logistik Journal Industrial Engineering and Management (JUST-ME) Jurnal Industrial Galuh Jurnal Nuansa: Publikasi Ilmu Manajemen dan Ekonomi Syariah Land Journal Competitive Jesocin : Journal of Jabar Economic Society Networking Forum Sainteks: Jurnal Sain dan Teknik Journal of Innovative and Creativity Jesocin : Journal of Economics, Accounting, Business, Management, Engineering and Society Journal of Maritime Policy Science
Syafrianita Syafrianita
Department Of Transportation Management, Universitas Logistik Dan Bisnis Internasional, Indonesia
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Predictive Modeling of Delivery Delays in Transportation Using Machine Learning: A Comparative Study of Service Types Agus Purnomo; Nava Gia Ginasta; Syafrianita Syafrianita; Syafrial Fachri Pane
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5736

Abstract

Traditional predictive models such as linear regression often struggle to capture the nonlinear interactions among operational factors that cause delivery delays in multi-category courier services. This study addresses that gap by developing and comparing machine learning (ML) algorithms to predict delivery delays across different service types at PT Pos Indonesia. The primary objective is to identify the most accurate predictive model and the dominant variables influencing delays across high-speed (Same Day, Next Day) and economical delivery services. A quantitative experimental design was employed using operational data from PT Pos Indonesia, consisting of 10,999 records and 12 variables. Three ML algorithms Logistic Regression, Random Forest, and XGBoost were trained and evaluated using standardized preprocessing, feature encoding, and stratified data splitting. Results show that Random Forest and XGBoost outperform Logistic Regression, each achieving approximately 65% accuracy with an AUC of 0.73, indicating moderate yet consistent predictive capabilities. Feature importance analysis reveals that Discount_offered, Weight_in_gms, and Prior_purchases are the most influential predictors of delivery timeliness.This study provides theoretical and practical contributions by introducing the first comparative ML framework for delay prediction in a national logistics context. The findings offer actionable insights for optimizing scheduling, load balancing, and promotional strategies, while advancing the integration of AI-based predictive analytics within postal logistics operations.
Optimization Disaster Logistics by Determining the Optimal Location and Number of Evacuation Centers Syafrianita Syafrianita; Agus Purnomo; Mohamed Ibrahim Abdul Mutalib
Jurnal Manajemen Industri dan Logistik Vol. 9 No. 2 (2025): JMIL, Vol. 9 No. 2, November 2026
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v9i2.1627

Abstract

Indonesia, particularly Bandung Regency, faces significant flood risks that disrupt livelihoods and damage infrastructure. This study identifies the optimal locations and number of evacuation centers using the Set Covering Problem (SCP) model, integrating geographic data, population density, accessibility, and infrastructure capacity. The study applied constraints including a 1,000-meter maximum service distance, minimum road width of 6 meters for Class IIIB and IIIC access, shelter capacity limits, and full coverage of demand points. Using ArcGIS 10.2.1, candidate locations were evaluated by overlaying flood vulnerability maps with accessibility and facility data. Environmental sustainability was addressed by selecting sites with minimal ecological disruption, avoiding sensitive zones, and reusing existing structures to reduce land conversion. Results show that five centralized shelters in high-density, well-connected areas can cut evacuation travel time by up to 20% compared to dispersed locations. This integrated approach improves response efficiency, ensures access for vulnerable populations, and supports sustainable site planning. The findings contribute to disaster logistics theory and offer practical, replicable guidance for policy in other flood-prone regions.
ANALISIS DAN STRATEGI PENGURANGAN WASTE PADA PROSES PEMENUHAN PERMINTAAN SUKU CADANG MENGGUNAKAN LEAN SIX SIGMA DI CV JAVA INDO SURABAYA Abel Fitria Ningsih; Syafrianita Syafrianita; Hartati Mediyanti Pakpahan
LOGISTIK Vol. 19 No. 01 (2026): Logistik
Publisher : Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/logistik.v19i01.66410

Abstract

Rantai pasok berperan penting dalam mengintegrasikan proses pengadaan, produksi, dan distribusi secara terpadu guna memastikan efisiensi operasional serta terpenuhinya kebutuhan pelanggan secara tepat waktu. Tujuan penelitian ini adalah untuk mengetahui kinerja proses pelayanan pengiriman dan mengidentifikasi faktor penyebab serta merumuskan usulan perbaikan untuk meminimalisir kekurangan jumlah pengiriman suku cadang. CV Java Indo merupakan perusahaan distribusi yang menghadapi permasalahan kekurangan dalam pemenuhan permintaan suku cadang kendaraan roda empat dan truk. Metode yang dapat digunakan untuk mengatasi masalah tersebut adalah penggunaan lean six sigma dengan pendekatan DMAI (Define, Measure, Analyze, dan Improve). Hasil dari penelitian ini mendapatkan nilai rata-rata DPMO 49.848 dan nilai sigma 2,79. Masalah disebabkan oleh beberapa faktor yaitu sumber daya manusia, metode, mesin, dan lingkungan. Improvisasi dengan pertanyaan atas permasalahan yang terjadi menggunakan metode 5W+1H. Penelitian ini mengusulkan perbaikan yaitu menambahkan poin verifikasi barang pada SOP packing, melakukan pengawasan terhadap pegawai, melakukan training internal perusahaan, melakukan penilaian kinerja minimal satu kali dalam seminggu dan menerapkan scan dua tahap untuk menghindari kesalahan dalam proses picking. Implementasi terhadap solusi yang diusulkan dapat membantu perusahaan mengatasi permasalahan yang menyebabkan kekurangan pengiriman jumlah suku cadang kepada pelanggan.
A combined fuzzy AHP with fuzzy TOPSIS to locate industrial supporting bonded logistics centers Syafrianita Syafrianita; Heru Purboyo Hidayat Putro; Gatot Yudoko; Fikri Zul Fahmi
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 21, No 4: August 2023
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v21i4.23973

Abstract

Raw material availability is critical for the sustainability of industrial activity. A bonded logistics centre is required as a multipurpose warehouse for the storage of raw commodities, particularly those imported from other countries. The operationalization of bonded logistics centers in terms of supplying raw materials effectively and efficiently is largely location dependent. Proper facility placement is critical for resolving the storage issue and boosting the efficiency of the transportation system. The purpose of this article is to suggest a technique for locating a bonded logistics centre. In an unpredictable context, decision making requires a range of criteria generated from knowledge and stakeholder experience. As a result, this work proposes the combination of the fuzzy analytic hierarchy process (FAHP) with the fuzzy technique for ordering preferences by similarity to ideal solution (FTOPSIS). By disclosing linguistic characteristics, fuzzy numbers contribute to the resolution of ambiguity and imprecision. Obtaining the weighted value of the criteria and sub-criteria using fuzzy AHP. Using fuzzy TOPSIS, determining alternate preferences based on weighting factors. Its use lies in being able to distinguish between criteria that provide advantages and those that generate expenses. The findings indicate that the selected option is the one that is most closely related to the positive ideal.
MDI and PI XGBoost regression-based methods: regional best pricing prediction for logistics services Agus Purnomo; Aji Gautama Putrada; Roni Habibi; Syafrianita Syafrianita
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 22, No 5: October 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v22i5.26037

Abstract

The logistics industry in Indonesia, with PT Pos Indonesia as the dominant player, is confronted with intense price competition. The challenge lies in establishing the most favorable price for regional logistics services in every region, with the aim of gaining a competitive edge and augmenting revenue. This intricate task encompasses local market conditions, competition, customer preferences, operational costs, and economic factors. To address this complexity, this study proposes the utilization of machine learning for price prediction. The price prediction model devised incorporates the extreme gradient boosting regression (XGBR), support vector machine (SVM), random forest, and logistics regression algorithms. This research contributes to the field by employing mean decrease in impurity (MDI) and permutation importance (PI) to elucidate how machine learning models facilitate optimal price predictions. The findings of this study can assist company management in enhancing their comprehension of how to make informed pricing decisions. The test results demonstrate values of 0.001, 0.005, 0.458, 0.009, and 0.9998. By employing machine learning techniques and explanatory models, PT Pos Indonesia can more accurately determine optimal prices in each region, bolster profits, and effectively compete in the expanding regional market.
Selection of 3PL Vendors for The Distribution of Garment Products Using The ANP: A Case at An Indonesia Garment Company Wafi Hudaya; Anggi Widya Purnama; Syafrianita Syafrianita
Jurnal Logistik Indonesia Vol. 9 No. 2: Oktober 2025
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Decision-making for the selection of a 3PL vendor needs to look at many factors, currently PT BASIL has not determined a vendor for the new delivery route as well as previously the selection of a vendor based on price and fleet availability. This study uses the Analytical Network Process (ANP) method assisted by super decision which provides value information in the form of weight, alternatives that have high weight are recommended recommendations. The results of data processing from the highest order for the criteria are delivery 19%, service 16%, experience 15%, quality 14%, responsive 12%, performance 11%, insurance 7%, price 5%. For the sub-criteria, namely the reputation of the vendor, the availability of the car carrier when there is demand and the ability to fulfill the specified schedule when there is a demand 12.50%, the safety of goods 7.54%, payment 6.48%, good complaint handling 6.39%, low price 6.02%, the condition of the goods 4.96%, good communication 4.84%, liability 4.80%, late goods insurance 4.75%, damaged goods insurance 4.26%, flexible 4.24%, lost goods insurance 3.49%, punctuality 3.06%, ability to respond to defective and surviving goods claims 2.86%, non-defective goods 2.11%, accuracy of the quantity of units delivered and units received in good condition 2.10%, goods not lost 2.01%, fleet condition 1.40%, accurate 1.12%, documents 0.48%, paying attention to K3 in operational activities 0%. For the alternative with the highest weight, Lion Parcel is 36%, because Lion Parcel is a vendor that matches the priority needs of the company.
Implementasi Lean Service Dengan Metode Value Stream Mapping Untuk Mengurangi Pemborosan Waktu Pick Up Kargo Tegar Abid Ahsan; Syafrianita; Anggi Widya Purnama
Journal Industrial Engineering and Management (JUST-ME) Vol. 6 No. 02 (2025): Journal Industrial Engineering and Management (JUST-ME)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Islam Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47398/just-me.v6i02.145

Abstract

Ketepatan waktu pengambilan kargo merupakan salah satu faktor penting dalam mendukung kelancaran proses distribusi logistik. Pada aktivitas pengambilan kargo yang dilakukan oleh PT XYZ masih ditemukan berbagai pemborosan waktu (waste) yang berdampak pada efisiensi proses kerja, terutama dalam alur informasi, pembuatan dokumen, dan kesiapan armada. Tujuan dari penelitian ini adalah memberikan usulan perbaikan proses dengan cara mengidentifikasi aktivitas yang tidak bernilai tambah dan merancang alur sistem kerja yang lebih efisien. Penelitian ini menggunakan pendekatan lean service dengan metode value stream mapping (VSM) untuk memetakan seluruh aktivitas proses pengambilan kargo. Pengamatan dilakukan pada delapan aktivitas kerja representatif dari rata-rata harian 507 ritase pick up dalam tiga bulan. Analisis dilakukan melalui current state map yang memetakan nilai dan waktu setiap aktivitas dan mengidentifikasi aktivitas value added dan non value added. Hasil penelitian menunjukkan bahwa total waktu aktivitas non value added pada current state map sebesar 76,4 menit (66%) dan value added sebesar 38,9 menit (34%). Setelah penerapan perbaikan alur proses kegiatan, waktu non value added berkurang menjadi 39,3 menit (50%) dan aktivitas value added menjadi 38,6 menit (50%). Penelitian ini menyimpulkan bahwa penerapan lean service mampu meminimalkan waste dan meningkatkan efisiensi proses pick up kargo.
Public Management Model in Marine Pollution Control; A Case Study of Bintan Regency Fitri Kurnianingsih; Syafrianita Syafrianita; Armauliza Septiawan
Journal of Maritime Policy Science Vol. 2 No. 2 (2025): August, 2025
Publisher : Center for Maritime Policy and Governance Studies. Universitas Maritim Raja Ali Haji. Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/jmps.v2i2.7718

Abstract

Marine pollution is one of the most pressing environmental challenges in coastal areas, particularly in areas with intensive shipping and tourism activities such as Bintan Regency, Indonesia. Recurrent oil spills, accumulation of marine debris and microplastics, and degradation of mangrove and coral reef ecosystems highlight the need for an integrated governance model capable of ensuring both ecological sustainability and the socio-economic resilience of coastal communities. This study aims to assess the performance of public management in controlling marine pollution in Bintan and propose a governance model that emphasizes strengthening institutional coordination, preventive measures, and accountability mechanisms. The method used is a case study with a qualitative-descriptive approach, based on secondary data obtained from government documents, environmental regulations, media reports, and international scientific articles. Data were analyzed using thematic content analysis techniques to identify key issues, institutional roles, and the effectiveness of policy instruments. The results show that although regulatory frameworks such as PP No. 19/1999, DIKPLHD Bintan, and MARPOL obligations are in place, implementation in the field remains fragmentary and reactive, reflected in the recurrence of black oil pollution and limited ship waste reception facilities. This study emphasizes the importance of a polycentric governance model that integrates Integrated Coastal Zone Management (ICZM), collaborative governance between state and non-state actors, and economic instruments such as indirect fee schemes for wastewater treatment facilities. In conclusion, strengthening monitoring capacity, participatory evaluation, and multi-level actor integration are key to reducing the rate of recurrent pollution while protecting Bintan's coastal ecosystems and communities.
USULAN PERBAIKAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN MODEL KANO DAN QUALITY FUNCTION DEPLOYMENT DI PT. SICEPAT EKSPRES BANDUNG Alfauzika Centaurino; Syafrianita; Nurlaela Kumala Dewi
Jurnal Industrial Galuh Vol. 8 No. 1 (2026): Jurnal Industrial Galuh
Publisher : Teknik Industri Fakultas Teknik UNIGAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/jig.v8i1.5836

Abstract

Penelitian ini bertujuan untuk menganalisis dan mengusulkan perbaikan kualitas pelayanan PT SiCepat Ekspres Bandung dengan mengintegrasikan Model Kano dan metode Quality Function Deployment (QFD). Fokus penelitian diarahkan pada tiga permasalahan utama layanan, yaitu keterlambatan pengiriman, kerusakan barang, dan gangguan pada sistem tracking, yang berpengaruh signifikan terhadap tingkat kepuasan pelanggan. Metode penelitian yang digunakan adalah deskriptif kuantitatif melalui survei terhadap 100 responden pelanggan PT SiCepat Ekspres Bandung. Data diuji menggunakan uji validitas dan reliabilitas, kemudian dianalisis dengan Model Kano untuk mengklasifikasikan atribut pelayanan, serta QFD untuk menentukan prioritas perbaikan teknis. Hasil penelitian menunjukkan bahwa dari 25 atribut yang diuji, 18 termasuk kategori Attractive yang paling berpengaruh terhadap kepuasan pelanggan. Nilai tingkat kepuasan berada pada rentang 2,07–2,47, yang menunjukkan kategori cukup puas. Atribut dengan nilai tertinggi adalah kesopanan petugas dan ketanggapan terhadap keluhan, sedangkan atribut dengan nilai terendah adalah fasilitas komunikasi dan ketepatan waktu pengiriman. Integrasi Model Kano dan QFD terbukti efektif dalam mengidentifikasi prioritas kebutuhan pelanggan serta menerjemahkannya menjadi strategi teknis yang terukur. Hasil penelitian ini memberikan implikasi praktis bagi perusahaan jasa logistik untuk meningkatkan ketepatan waktu pengiriman, keandalan sistem digital, dan kompetensi pelayanan karyawan guna meningkatkan kepuasan dan loyalitas pelanggan secara berkelanjutan.
ANALYSIS OF AIR POLLUTION CAUSED BY VEHICLES ON ARTERIAL ROADS IN BOGOR CITY Annisa Aulia Rahma; Nurlaela Kumala Dewi; Syafrianita
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 6 (2025): JESOCIN - June
Publisher : Organisasi Masyarakat Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

With the growth in the number and types of vehicles in Bogor City, there are new conveniences and challenges. One of them is the large number of vehicle exhaust emissions that mix with each other in the air, causing air pollution caused by vehicles passing through arterial roads and causing congestion. This study aims to determine how much pollution caused by vehicles, especially those generated on arterial roads in Bogor City and is expected to help related parties to take mitigation actions. This research was conducted using the VKT (Vehicle Kilometer-Traveled) method to calculate vehicle pollution and the Simple Box Model to determine the amount of types of emissions produced. The vehicle exhaust emissions produced are quite high, therefore mitigation measures need to be taken.
Co-Authors Abel Fitria Ningsih Agus Purnomo Aji Gautama Putrada Alfauzika Centaurino Anggi Widya Purnama Annisa Aulia Rahma Armauliza Septiawan Fachmi Rachmat Chaidar, Diar Fahmi, Fikri Zul Fitri Kurnianingsih Gatot Yudoko Handoko, Kokoh Hartati Mediyanti Pakpahan Heru Purboyo Hidayat Putro, Heru Purboyo Hidayat Indra Batara Siahaan M. Yogi Riyantama Isjoni Melia Eka Lestiani Mohamed Ibrahim Abdul Mutalib Muhammad Ardhya Bisma Nava Gia Ginasta Nurlaela Kumala Dewi Nurlaela Kumala, Dewi Pakpahan, Hartati Mediyanti Roni Habibi Shabrina, Fitriana Nur Suryo Mukti Rury, Febrianbaqi Syafrial Fachri Pane Tegar Abid Ahsan Wafi Hudaya Zahrayni, Hafizhah