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All Journal RABIT: Jurnal Teknologi dan Sistem Informasi Univrab Jurnal Teknimedia: Teknologi Informasi dan Multimedia Jurnal Sistem Informasi Triguna Dharma (JURSI TGD) SUBSERVE: Community Service and Empowerment Journal Journal of Informatics, Intelligent Technology, Cybersecurity, and Software (JIITeCS)
Vera Wati
Politeknik Negeri Indramayu
Humanities Computer Science & IT Control & Systems Engineering Education Engineering Social Sciences Other

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PENGEMBANGAN SISTEM PEMESANAN TIKET WAYANG ORANG SRIWEDARI MENGGUNAKAN PAYMENT GATEWAY MIDTRANS Vera Wati; Nisrina Yulia Setyawati; Wartono Wartono
TEKNIMEDIA: Teknologi Informasi dan Multimedia Vol. 6 No. 2 (2025): Desember 2025
Publisher : Badan Penelitian dan Pengabdian Masyarakat (BP2M) STMIK Syaikh Zainuddin NW Anjani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46764/teknimedia.v6i2.272

Abstract

ABSTRACT Cultural tourism is one of the travel options that can be chosen by the community. Cultural destinations usually emphasize the arts or culture in an area, like one of the cultural destinations in Surakarta City, namely Wayang Orang Sriwedari. Wayang Orang Sriwedari is a destination with quite high enthusiasm and is currently quite popular among young people. With the current operational conditions, several complaints have emerged, such as the lack of information provided regarding the synopsis of the show to the occurrence of queues in front of the ticket counter. Some people have also started asking how to buy tickets online. To overcome the complaints and problems that occur, a ticket ordering information system for Wayang Orang Sriwedari performances was created using the waterfall method. This system is also integrated with midtrans so that it supports multi-payment payment transactions. System testing was carried out on the payment endpoint connection and the results showed that the integration with the midtrans payment gateway was running well. The results of the functionality test with the black box test also showed that the system could work well and provide the appropriate output. Keywords: Ticket Booking System, Wayang Orang Sriwedari, Midtrans
PENGUATAN LAYANAN ADMINISTRASI DESA MELALUI APLIKASI MOBILE SURAT DIGITAL DI DESA RAMBATAN WETAN, INDRAMAYU Vera Wati; Fachrul Pralienka Bani Muhamad; Rosena Shintabella; Muhamad Mustamiin; Tia Seftiani; Mohammad Rizky Permana; Putri Widanti Setyani
SUBSERVE: Community Service and Empowerment Journal Vol. 4 No. 2 (2026): Juli 2026
Publisher : Prime Identity Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67766/scsej.v4i2.216

Abstract

Digitalisasi pelayanan administrasi desa merupakan salah satu upaya untuk meningkatkan kualitas layanan publik yang efektif, transparan, dan mudah diakses masyarakat. Desa Rambatan Wetan, Kabupaten Indramayu, telah menerapkan sistem surat digital berbasis web untuk mendukung pengelolaan administrasi desa. Namun, sistem tersebut masih berfokus pada kebutuhan internal perangkat desa sehingga masyarakat belum dapat mengakses layanan administrasi secara mandiri melalui perangkat mobile. Kegiatan pengabdian ini bertujuan memperkuat layanan administrasi desa melalui implementasi aplikasi mobile surat digital yang terintegrasi dengan sistem surat digital berbasis web yang telah diterapkan sebelumnya. Metode pelaksanaan meliputi analisis kebutuhan layanan, pengembangan aplikasi mobile, pendampingan perangkat desa, pengujian beta tertutup (closed beta testing), dan evaluasi implementasi awal. Hasil kegiatan menunjukkan bahwa aplikasi mobile berhasil dikembangkan dengan fitur pengajuan surat daring, unggah dokumen persyaratan, pemantauan status permohonan, dan notifikasi layanan. Pendampingan yang dilakukan meningkatkan kesiapan perangkat desa dalam mengelola layanan administrasi berbasis digital. Pengujian beta tertutup yang melibatkan 15 pengguna terpilih dan 5 perangkat desa menunjukkan bahwa seluruh fitur utama aplikasi dapat berjalan dengan baik serta terintegrasi dengan sistem surat digital berbasis web. Implementasi aplikasi mobile memberikan kemudahan akses layanan administrasi bagi masyarakat sekaligus mendukung penguatan transformasi digital pelayanan publik desa. Pengembangan lebih lanjut diperlukan untuk memperluas implementasi dan menyempurnakan pengalaman pengguna.
ANALISIS KUALITAS WEBSITE PT.POS INDONESIA MENGUNAKAN PENDEKATAN WEBQUAL 4.0 MENURUT PERSEPSI ONLINE SELLER Apit Priatna; Arif Maulana Yusuf; Ulia Rahma; Vera Wati; Muhammad Edi Iswanto; Joko Irawan
Rabit : Jurnal Teknologi dan Sistem Informasi Univrab Vol 11 No 2 (2026): Juli
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/rabit.v11i2.7713

Abstract

The rapid development of information technology encourages companies to utilize websites as a medium for providing information and services to users effectively and efficiently. PT. Pos Indonesia, as a courier and logistics service company, utilizes its website to provide various digital services such as tariff information, service coverage areas, and shipment tracking. However, several issues related to website quality have been identified based on user experiences. This study aims to analyze the quality of the PT. Pos Indonesia website based on user perceptions, particularly among online sellers in Karawang Regency. The method used in this study is Webqual 4.0, which measures website quality based on three main dimensions: usability, information quality, and service interaction quality. This research employs a quantitative approach with data collection conducted through questionnaires distributed to 100 respondents who are users of the PT. Pos Indonesia website. The data were analyzed using descriptive statistics and the Importance Performance Analysis (IPA) method to determine the level of conformity between the importance and performance of website services. The results show that the average importance score is 4.39, while the average performance score is 3.03, resulting in a gap value of -1.36. The negative gap value indicates that the quality of the PT. Pos Indonesia website has not fully met user expectations. Therefore, improvements are required in several website service attributes in order to enhance digital service quality and user satisfaction.
PENGEMBANGAN SISTEM PEMESANAN TIKET WAYANG ORANG SRIWEDARI MENGGUNAKAN PAYMENT GATEWAY MIDTRANS Vera Wati; Nisrina Yulia Setyawati; Wartono Wartono
TEKNIMEDIA: Teknologi Informasi dan Multimedia Vol. 6 No. 2 (2025): Desember 2025
Publisher : Badan Penelitian dan Pengabdian Masyarakat (BP2M) STMIK Syaikh Zainuddin NW Anjani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46764/teknimedia.v6i2.272

Abstract

ABSTRACT Cultural tourism is one of the travel options that can be chosen by the community. Cultural destinations usually emphasize the arts or culture in an area, like one of the cultural destinations in Surakarta City, namely Wayang Orang Sriwedari. Wayang Orang Sriwedari is a destination with quite high enthusiasm and is currently quite popular among young people. With the current operational conditions, several complaints have emerged, such as the lack of information provided regarding the synopsis of the show to the occurrence of queues in front of the ticket counter. Some people have also started asking how to buy tickets online. To overcome the complaints and problems that occur, a ticket ordering information system for Wayang Orang Sriwedari performances was created using the waterfall method. This system is also integrated with midtrans so that it supports multi-payment payment transactions. System testing was carried out on the payment endpoint connection and the results showed that the integration with the midtrans payment gateway was running well. The results of the functionality test with the black box test also showed that the system could work well and provide the appropriate output. Keywords: Ticket Booking System, Wayang Orang Sriwedari, Midtrans
Rancang Bangun WebGIS Pemetaan Rawan Bencana dan Ketangguhan Desa di Indramayu Vera Wati; Muhammad Edi Iswanto; Arif Maulana Yusuf
Jurnal Sistem Informasi Triguna Dharma (JURSI TGD) Vol. 5 No. 1 (2026): EDISI JANUARI 2026
Publisher : STMIK Triguna Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53513/jursi.v5i1.12329

Abstract

Kerentanan wilayah pesisir Kabupaten Indramayu terhadap bencana alam seperti banjir, kekeringan, abrasi, dan cuaca ekstrem menuntut adanya sistem informasi yang mampu memetakan risiko dan tingkat ketangguhan masyarakat secara spasial. Ketersediaan data risiko bencana umumnya masih tersebar dalam bentuk laporan tekstual dan belum terintegrasi ke dalam sistem berbasis peta digital. Kondisi ini menyulitkan proses analisis wilayah prioritas dan pengambilan keputusan kebijakan mitigasi di tingkat desa. Pendekatan System Development Life Cycle (SDLC) dengan Prototyping digunakan untuk merancang sistem informasi geografis berbasis web (WebGIS) yang mampu mengintegrasikan data batas wilayah, jenis bencana, serta hasil penilaian ketangguhan desa berdasarkan indikator DESTANA. Setiap data diolah dalam format spasial agar dapat divisualisasikan pada peta interaktif dengan kategori risiko tinggi, sedang, dan rendah. Hasil perancangan menghasilkan prototipe WebGIS yang menampilkan hubungan antara wilayah rawan bencana dan kapasitas ketangguhan desa secara simultan. Sistem ini dapat menjadi media pendukung analisis spasial awal dalam perencanaan kebijakan penanggulangan bencana di tingkat daerah, serta dasar pengembangan model analisis spasial lanjutan pada tahap penelitian berikutnya.  
Pengujian usability WebGIS DESTANA dengan metode SUS Vera Wati; Muhammad Edi Iswanto; Arif Maulana Yusuf; Nisrina Yulia Setyawati; Achmad Nugrantoro
Journal of Informatics, Intelligent Technology, Cybersecurity, and Software (JIITeCS) Vol. 1 No. 1 (2026)
Publisher : LPPM Universitas Muhammadiyah Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67618/g7d13x39

Abstract

Ketersediaan informasi spasial yang akurat dan mudah diakses menjadi faktor penting dalam mendukung kesiapsiagaan masyarakat terhadap bencana. WebGIS DESTANA Kabupaten Indramayu merupakan sistem yang menyajikan informasi spasial wilayah rawan bencana dan data ketangguhan desa atau yang disebutkan sebagai Desa Tangguh Bencana (DESTANA) guna mendukung kesiapsiagaan masyarakat. Penelitian ini bertujuan untuk mengevaluasi tingkat usability WebGIS DESTANA Kabupaten Indramayu berdasarkan persepsi pengguna menggunakan metode System Usability Scale (SUS). Pengujian dilakukan terhadap 30 responden yang dipilih secara purposive sampling dengan teknik pengumpulan data menggunakan kuesioner SUS. Data dianalisis menggunakan perhitungan skor standar SUS. Hasil pengujian menunjukkan bahwa WebGIS DESTANA Kabupaten Indramayu memperoleh skor rata-rata SUS sebesar 78 yang termasuk dalam kategori baik dan berada di atas nilai ambang batas standar, sehingga dapat disimpulkan bahwa sistem memiliki tingkat usability yang dapat diterima dan mudah digunakan.
Co-Authors Achmad Nugrantoro Apit Priatna Arif Maulana Yusuf Fachrul Pralienka Bani Muhamad Joko Irawan Mohammad Rizky Permana Muhamad Mustamiin Muhammad Edi Iswanto Nisrina Yulia Setyawati Nisrina Yulia Setyawati Putri Widanti Setyani Rosena Shintabella Tia Seftiani Ulia Rahma Wartono Wartono