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All Journal Indonesian Journal of Health Science Jurnal Penelitian dan Pengkajian Ilmiah Pratama Medika : Jurnal Kesehatan
Tuanku Banang Rabbani Imsyaamru
Universitas Pembangunan Nasional Veteran Jakarta
Humanities Computer Science & IT Dentistry Economics, Econometrics & Finance Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Pengaruh Stres Kerja Pegawai terhadap Pencapaian Tujuan Rumah Sakit Salwa Febriana Ekasari Siregar; Canttika Canttika; Maritza Adelia Putri; Seftiani Syafira; Nadya Nur Syafina Putri; Nadhira Nasywa Cordellia; Amanda Safitri; Fanny Fadlilah; Tuanku Banang Rabbani Imsyaamru
Pratama Medika : Jurnal Kesehatan Vol. 5 No. 1 (2026): February
Publisher : Yayasan Citra Dharma Cindekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56480/pratamamedika.v5i1.1

Abstract

Work stress is one of the main challenges faced by hospital employees and has the potential to hinder the achievement of institutional goals. The high workload, shift work system, and psychological and physical pressure make health workers vulnerable to occupational stress. This study is a literature review of 11 scientific articles obtained from databases such as Google Scholar, Scopus, and PubMed with a publication year range of 2018 to 2025. The purpose of this study is to analyze the effect of work stress on the achievement of hospital goals. The results showed that job stress negatively impacts quality of work life, job satisfaction, motivation, organizational citizenship behavior, and individual performance. These impacts directly or indirectly affect the quality of service and the effectiveness of the hospital organization in achieving its goals. Therefore, comprehensive management of work stress is a strategic step in maintaining the well-being of health workers and supporting the achievement of hospital goals.
Health information systems as suport for public health service governance: A literature review Nadia Putri Untiami; Tuanku Banang Rabbani Imsyaamru; Acim Heri Iswanto
Indonesian Journal of Health Science Vol 6 No 3 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i3.2208

Abstract

The management of public health services currenly relies heavily on the integration of digital technology to minimize information fragmentation and support accurate managerial decision-making. This study aims to synthesize national data on the utilization of Health Information Systems (HIS) and evaluate the role of digital maturity in supporting the efficient management of public health service. The research method employs a qualitative approach with a literature review design through a systematic search of the Google Scholar and PubMed databases for literature published over the past 10 years. The results indicate that effective HIS imlementation positively correlates with improved healthcare worker perfomance and accelerated clinical administration, where accurate data can systematically optimize operational workflows. However, challenges were identified in the form of technical system constraits that cause long queues and the potential for increased administrative workload for nurses if the system is not holistically integrated. It is recommended that future EHR development focus on strengthening cross-system interoperability, simplifying reporting variables, and enhancing human resource capacity through continuous training.
Penerapan Root Cause Analysis (RCA) dalam Meningkatkan Kualitas Pelayanan Kesehatan: Literature Review Tuanku Banang Rabbani Imsyaamru; Salsabila Firdausi; Acim Heri Iswanto
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 6 (2026): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Juni 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i6.2648

Abstract

The quality of healthcare services and patient safety are critical aspects of healthcare delivery. Various patient safety incidents and quality-related problems continue to occur, most of which are caused by system failures rather than individual errors. Root Cause Analysis (RCA) is a systematic method used to identify the underlying causes of incidents, enabling preventive and sustainable improvement efforts. This study aims to identify, analyze, and synthesize research findings related to the implementation of RCA in improving healthcare service quality. A literature review method was applied by searching articles from Google Scholar, PubMed, ScienceDirect, Springer, and Sage Journals. Eight relevant articles published between 2023 and 2026 were included, focusing on RCA, patient safety, healthcare service quality, quality management, and continuous improvement. The findings indicate that RCA implementation is effective in enhancing patient safety, improving service processes, reducing errors and waste, and supporting organizational learning and quality management. However, several challenges remain, including limited resources, lack of training, increased workload for healthcare professionals, and insufficient follow-up of RCA recommendations. Therefore, strong managerial support, continuous RCA training, and the development of a non-blaming patient safety culture are essential to optimize RCA implementation as a strategy for improving healthcare service quality.
Faktor-Faktor Keberhasilan Strategy Execution dalam Organisasi Pelayanan Kesehatan: Literature Review Salsabila Firdausi; Tuanku Banang Rabbani Imsyaamru; Acim Heri Iswanto
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 6 (2026): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Juni 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i6.2651

Abstract

Healthcare organizations face challenges in improving service quality, patient safety, operational efficiency, and the ability to adapt to change. An organization’s success depends not only on strategic planning but also on the effectiveness of strategy execution. This study aims to identify and summarize the factors influencing the success of strategy execution in healthcare organizations. The method used was a literature review by searching scientific articles from Google Scholar, PubMed, ScienceDirect, and Frontiers using relevant keywords. A total of ten articles meeting the inclusion criteria were analyzed narratively. The findings indicate that the success of strategy execution is influenced by effective leadership, organizational readiness, human resource management, infrastructure and technology support, a quality-oriented organizational culture, change management, and collaboration among units and stakeholders. Leadership plays a role in guiding strategy implementation and building readiness for change, while a quality-oriented culture and collaboration support continuous improvement. It is concluded that the synergy between leadership, organizational readiness, a quality-oriented culture, change management, and collaboration is a key factor in improving service quality, organizational efficiency, and patient satisfaction.
Patient benefits and cost arrangement in JKN in Indonesia and learnings from Japan: A literature review Tuanku Banang Rabbani Imsyaamru; Rizky Khaeran; Rizwandy Wasir
Indonesian Journal of Health Science Vol 6 No 3 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i3.2303

Abstract

Universal Health Coverage emphasizes the need for effective financial protection in addition to expanding health insurance coverage. The National Health Insurance (JKN) has successfully increased healthcare coverage in Indonesia, but still faces challenges in structuring benefit packages and patient costs. Study aims to synthesize scientific evidence on the design of benefit packages and patient cost mechanisms within JKN and examine lessons learned from the Japanese healthcare system. The study employed literature review design, examining scientific articles from 2016–2025 obtained from PubMed, Google Scholar, and credible health organization sources. Articles meeting the inclusion criteria were analyzed using thematic analysis based on the themes of benefit structuring, cost sharing, and financial protection. The study results indicate, although the JKN benefit package formally supports coverage expansion, a gap remains between benefits and effective access, characterized by high unmet need and indirect costs borne by participants. Furthermore, patient cost structuring within JKN remains implicit and poorly integrated. Lessons learned from Japan suggest that strengthening primary care and cost sharing based on economic capacity can improve efficiency without reducing access to services. Therefore, it is necessary to strengthen the primary service benefit package and improve the cost sharing design to be fairer and more transparent.
Evaluating the implementation of UHC policy through the strengthning of primary health care and refferral system governance in Indonesia: A literature review Tuanku Banang Rabbani Imsyaamru; Rizky Khaeran; Rizwandy Wasir
Indonesian Journal of Health Science Vol 6 No 3 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i3.2304

Abstract

The implementation of Universal Health Coverage (UHC) in Indonesia through the National Health Insurance (JKN) program has significantly expanded population coverage and improved access to healthcare services. However, challenges remain in ensuring effective service utilization, particularly in primary healthcare and referral system governance. Key issues include limited capacity of primary healthcare facilities, high rates of inappropriate referrals, and weak coordination among healthcare providers. This study aims to evaluate the implementation of the UHC policy in Indonesia through strengthening primary healthcare and referral system governance, and to identify barriers and enabling factors affecting its implementation. This study uses a qualitative approach with a literature review design. The study population consists of scientific articles, policy reports, and official government documents related to UHC implementation in Indonesia. The selected literature sample was obtained through purposive sampling based on topic relevance, publication period within the last ten years, and source credibility. The study variables include healthcare access, primary healthcare capacity, referral system, and UHC policy implementation. Data were collected through a systematic search of Google Scholar and PubMed databases and analyzed using thematic analysis and critical synthesis. The findings indicate that despite high JKN membership coverage, service quality and sustainability remain suboptimal due to human resource shortages, limited infrastructure, and ineffective tiered referral mechanisms. In conclusion, the success of UHC implementation depends not only on expanding insurance coverage but also on strengthening primary health care capacity and improving referral system governance to achieve effective, equitable, and sustainable health services.
Co-Authors A. Heri Iswanto Amanda Safitri Canttika Canttika Fanny Fadlilah Maritza Adelia Putri Nadhira Nasywa Cordellia Nadia Putri Untiami Nadya Nur Syafina Putri Rizky Khaeran Rizwandy Wasir Salsabila Firdausi Salwa Febriana Ekasari Siregar Seftiani Syafira