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All Journal Thawalib: Jurnal Kependidikan Islam re-JIEM (Research Journal of Islamic Education Management) Tadris: Jurnal Pendidikan Islam
Hilmi Qosim Mubah
Universitas Islam Negeri Madura
Religion Education Other

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Synthesizing Itqan Values and Total Quality Management (TQM) in Enhancing Customer Satisfaction at Elementary School: A Conceptual Literature Review Aanisah Agusnani Rizq; Hilmi Qosim Mubah; Oki Darmawan
re-JIEM (Research Journal of Islamic Education Management) SPECIAL ISSUE OF 1-ST INCOME (INTERNATIONAL CONFERENCE ON MANAGEMENT AND EDUCATION)
Publisher : Islamic Education Management Study Program, Tarbiyah and Teacher Training Faculty, State Islamic University of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19105/re-jiem.vi.24273

Abstract

This conceptual literature review examines the theoretical integration of Total Quality Management (TQM) principles with Islamic Itqan (professionalism) and Ahsanu ‘Amala (excellence) values to map customer satisfaction in Islamic elementary education. Rather than reporting empirical implementation, the study synthesizes scholarly and Islamic literature to construct a conceptual framework that aligns managerial quality standards with spiritual and character development objectives. Through systematic analysis of relevant publications, the review identifies five core TQM principles (customer focus, total involvement, continuous improvement, visionary leadership, and data-driven decision-making) and recontextualizes them within Islamic educational ethics. The synthesis demonstrates that stakeholder satisfaction emerges when academic quality benchmarks are harmonized with moral and spiritual formation. The review further emphasizes that standard operating procedures (SOPs) are not merely administrative tools, but operational expressions of the Islamic principle of mizan (balance and fairness) in service delivery. By mapping the intersection of modern quality management and Islamic work ethics, this paper offers a conceptual foundation for Islamic elementary schools to synchronize national standards with institutional religious values. It concludes that ethically grounded standardization provides a structured pathway to sustain public trust and service consistency.
Religious Moderation Education at Madrasah Manbaul Uloom Malaysia Mohammad Thoha; Hilmi Qosim Mubah; Itaanis Tianah; Rinta Ratnawati; Fatikhul Amin Abdullah; Abdul Mukhid; Busahwi
TADRIS: Jurnal Pendidikan Islam Vol 20 No 2 (2025)
Publisher : Islamic State University of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19105/tjpi.v20i2.17572

Abstract

This article examines the implementation of religious moderation education at Madrasah Manbaul Uloom through two complementary models: formal and non-formal. The non-formal model is realized through institutional policies that encourage communal interaction in shared spaces without regard to ethnic distinctions, thereby fostering inclusivity and mutual respect. Meanwhile, the formal model is systematically integrated into the curriculum, ensuring that values of moderation are embedded within structured learning processes. Employing a qualitative research approach with a descriptive design, this study draws upon interviews with 15 students enrolled at Madrasah Manbaul Uloom, alongside three caregivers (ustadz/teachers) who served as key informants. These perspectives provide nuanced insights into both the conceptualization and practical enactment of religious moderation within the institution. The findings reveal that the values cultivated at Madrasah Manbaul Uloom encompass respect for religious diversity, recognition of ethnic plurality, and the active prevention of violence and hate speech. Collectively, these practices demonstrate how religious moderation education can be operationalized in ways that not only strengthen interfaith and interethnic harmony but also contribute to the broader goal of nurturing a peaceful and tolerant society. This study underscores the significance of integrating moderation values into both formal curricula and informal institutional practices, offering a model that may be replicated in similar educational contexts.
MANAGING DIGITAL TRANSFORMATION IN ISLAMIC BOARDING SCHOOL: LEADERSHIP STRATEGIES FOR E-LEARNING IMPLEMENTATION Shaimaa Abdelmonem Ahmed; Ahmad Muchlis; Delta Yaumin Nahri; Hilmi Qosim Mubah
re-JIEM (Research Journal of Islamic Education Management) Vol. 9 No. 1 (2026): In Progress
Publisher : Islamic Education Management Study Program, Tarbiyah and Teacher Training Faculty, State Islamic University of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19105/re-jiem.v9i1.25561

Abstract

Digital transformation has become a strategic priority for educational institutions seeking to improve learning quality, organizational effectiveness, and sustainable governance, including Islamic boarding schools with distinctive educational traditions and religious values. This study examined leadership strategies for managing digital transformation through the implementation of e-learning at Islamic Boarding School Padepokan Kyai Mudrikah Kembang Kuning in Pamekasan, Indonesia. A qualitative case study design was employed. Data were collected through semi-structured interviews, observations, and document analysis and analyzed using the interactive model of Miles, Huberman, and Saldaña. The findings indicate that successful digital transformation depends not merely on technology adoption but on leadership's capacity to integrate strategic leadership, resource management, human capacity development, and institutional adaptation into a sustainable organizational change process. The study contributes to the educational management literature by conceptualizing digital transformation as an organizational development process supported by institutional learning, collaborative governance, and adaptive management while preserving the educational identity and Islamic values that shape the long-term sustainability of e-learning implementation.
ALIGNING MANAGEMENT OF APPLIED EDUCATION PROGRAMS IN INFORMATION AND COMMUNICATION TECHNOLOGY WITH GRAPHIC DESIGN INDUSTRY NEEDS TO ENHANCE STUDENT COMPETENCIES Moh. Badruddin Amin; Hilmi Qosim Mubah
re-JIEM (Research Journal of Islamic Education Management) Vol. 8 No. 2 (2025)
Publisher : Islamic Education Management Study Program, Tarbiyah and Teacher Training Faculty, State Islamic University of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19105/re-jiem.v8i2.22143

Abstract

Aligning vocational education management with contemporary creative industry demands is crucial for successful technological integration. This study describes managing applied information and communication technology education programs to enhance student competencies in graphic design at a state Islamic senior high school in Pamekasan. Employing a qualitative phenomenological approach, data were gathered through in-depth interviews, observations, and documentation involving school leaders, program managers, and students. Data analysis followed Miles, Huberman, and Saldana's model. Results indicate program management consists of planning, implementation, and evaluation. Planning involves identifying student needs and curricula based on industry partner guidelines. Implementation focuses on project-based learning to foster creativity and technical skills within collaborative teams. Evaluation occurs continuously through partner cooperation, encompassing formative and summative assessments plus competency certification. Despite challenges like limited facilities and motivation drops, collaborative strategies involving time management and instructional innovation were applied. This research contributes to developing adaptive applied education models responsive to workforce dynamics.
Good Governance-Based Governance in School Infrastructure to Support School Quality Gesit Yudha; Hilmi Qosim Mubah; Mohamed Esse Mohamoud
Thawalib: Jurnal Kependidikan Islam Vol. 7 No. 1 (2026): Thawalib: Jurnal Kependidikan Islam
Publisher : STAI Publisistik Thawalib Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54150/thawalib.v7i1.923

Abstract

This study is motivated by the gap between the ideal concept of good governance and the practice of managing school infrastructure, which remains limited in terms of participation, transparency, accountability, and the effectiveness of its implementation at the secondary school level. This research aims to analyze the application of good governance principles in the management of school infrastructure to improve educational quality. The methodology used is a qualitative case study design at Sekolah Menengah Atas Negeri 1 Terusan Nyunyai, employing interview, observation, and documentation techniques, along with data analysis that includes condensation, presentation, and conclusion drawing. The results of the study indicate that infrastructure management has been carried out in a participatory manner by involving all stakeholders in planning and evaluation, is transparent through the disclosure of budget information and the use of digital technologies such as ARKAS, and is accountable through a systematic, well-documented reporting system. In addition, school independence is reflected in its ability to make decisions based on internal needs without external intervention, and in accountability conducted in accordance with applicable regulations. The implementation of these principles has been proven to improve the effectiveness of facilities and infrastructure management and to support the continuous improvement of educational service quality. Thus, the application of good governance in school infrastructure management effectively increases efficiency, transparency, and educational quality. This study is significant as a practical model of good governance-based infrastructure management that can serve as a reference for other schools in improving educational quality.
Co-Authors Aanisah Agusnani Rizq Abdul Mukhid Ahmad Muchlis Busahwi Delta Yaumin Nahri Fatikhul Amin Abdullah Gesit Yudha Itaanis Tianah Moh. Badruddin Amin Mohamed Esse Mohamoud Mohammad Thoha Oki Darmawan Rinta Ratnawati Shaimaa Abdelmonem Ahmed