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PENGARUH PARTISIPASI ANGGARAN, PERSEPSI KEADILAN DISTRIBUTIF DAN KEADILAN PROSEDURAL TERHADAP KINERJA MANAJEMEN HOTEL Wiryanata, I Gusti Ngurah Agung; Sudarsana, Ketut; Oka Geria, Anak Agung Gede
JURNAL KEPARIWISATAAN Vol 10 No 1 (2011): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat STP Nusa Dua Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Budgeting is one of the defining factors in the success of hotel industry. It can be a tool for coordination, delegation and monitoring which is beneficial for managers to improve their performance. This study aims to investigate the impact of participation, perception of distributive justice, and perception of procedural justice towards management performance. Data were collected from star hotels in Badung Regency based on the hotel list published by Bali Government Office in 2009. The analyses shows that there is no significant impact of participation in budgeting on management performance, meanwhile the perception of distributie justice and procedural justice significantly influence management performance.

PENGARUH PARTISIPASI ANGGARAN, PERSEPSI KEADILAN DISTRIBUTIF DAN KEADILAN PROSEDURAL TERHADAP KINERJA MANAJEMEN HOTEL Wiryanata, I Gusti Ngurah Agung; Sudarsana, Ketut; Oka Geria, Anak Agung Gede
JURNAL KEPARIWISATAAN Vol 10 No 1 (2011): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Budgeting is one of the defining factors in the success of hotel industry. It can be a tool for coordination, delegation and monitoring which is beneficial for managers to improve their performance. This study aims to investigate the impact of participation, perception of distributive justice, and perception of procedural justice towards management performance. Data were collected from star hotels in Badung Regency based on the hotel list published by Bali Government Office in 2009. The analyses shows that there is no significant impact of participation in budgeting on management performance, meanwhile the perception of distributie justice and procedural justice significantly influence management performance.

DAYA TARIK BAGI WISATAWAN BERSEPEDA DI PEDESAAN BALI Geria, Anak Agung Gde Oka; Suprastayasa, I Gusti Ngurah Agung
PARIWISATA BUDAYA: JURNAL ILMIAH AGAMA DAN BUDAYA Vol 6, No 2 (2021)
Publisher : Universitas Hindu Negeri I Gusti Bagus Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/pba.v6i2.2398

Artikel ini merupakan penelitian kualitatif deskriptif yang bertujuan untuk mengetahui minat dan fasilitas pendukung pariwisata yang dibutuhkan oleh wisatawan mancanegara yang mengikuti paket wisata bersepeda di Desa Petak Kaja. Penelitian tersebut merupakan jenis pengembangan pariwisata pedesaan atau pedesaan berdasarkan teori pariwisata berbasis masyarakat yang berkelanjutan. Hasil penelitian menunjukkan bahwa wisatawan yang mengikuti paket wisata bersepeda ini menemukan beberapa atribut desa seperti masyarakat sekitar, kehidupan sehari-hari, keindahan pemandangan, persawahan desa, upacara adat, rumah desa, pura dan sekolah yang menarik. Sedangkan kebersihan lingkungan, lalu lintas desa dan kualitas jalan desa kurang menarik. Keindahan lanskap paling menarik dan lalu lintas desa paling tidak menarik. Mereka sangat membutuhkan toilet yang bersih dan higienis serta air yang jernih dan berkualitas yang dapat mereka gunakan di rumah-rumah penduduk setempat.

PENGARUH PARTISIPASI ANGGARAN, PERSEPSI KEADILAN DISTRIBUTIF DAN KEADILAN PROSEDURAL TERHADAP KINERJA MANAJEMEN HOTEL I Gusti Ngurah Agung Wiryanata; Ketut Sudarsana; Anak Agung Gede Oka Geria
JURNAL KEPARIWISATAAN Vol 10 No 1 (2011): Jurnal Kepariwisataan
Publisher : Pusat penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v10i1.285

Budgeting is one of the defining factors in the success of hotel industry. It can be a tool for coordination, delegation and monitoring which is beneficial for managers to improve their performance. This study aims to investigate the impact of participation, perception of distributive justice, and perception of procedural justice towards management performance. Data were collected from star hotels in Badung Regency based on the hotel list published by Bali Government Office in 2009. The analyses shows that there is no significant impact of participation in budgeting on management performance, meanwhile the perception of distributie justice and procedural justice significantly influence management performance.

Dampak Pandemi Covid 19 terhadap Pekerja Pariwisata di Bali Anak Agung Gede Oka Geria
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 1 No. 1 (2021): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

This research is a study of crisis caused by Covid 19 pandemic on tourism workers in Bali. The analysis technique used is descriptive qualitative, in which interviews is the main technique of data collection. This research is based on the theory of crisis management (Soemirat & Ardianto, 2005: 181), the steps of handling it, showed by Rhenald Kasali (2003: 231). The purposes of this study are to find out, 1) The opinions of tourism workers in Bali about the economic crisis caused by covid 19 pandemic. 2) What steps have been taken to deal with the economic crisis due to the COVID-19 pandemic. 3) How they view the future of the tourism business especially in their work place in Bali. The results of this study reveal: 1) The tourism workers didn’t realize that the economic crisis caused by the COVID-19 pandemic would last for a quite long time. 2) They mostly choose a strategy of adapting their lives to the current conditions, 3) They are able to isolate the crisis in the economic field only and their views of tourism in Bali would return to normal in the future but its development might be slowing down.

Sosialisasi Penyusunan Laporan Keuangan di Desa Wisata Sayan, Kabupaten Gianyar Anak Agung Gede Oka Geria
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 1 No. 2 (2021): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

The Study Program of Hospitality Accounting Management has the duty and responsibility to carry out the Tri Dharma of Higher Education, one of which is Community Service. This time we held Community Service in Sayan tourism village, in the form of socialization of Financial Reports. Generally, it can be concluded that the community service of the Study Program was in accordance with the needs and expectations of the community in the village, they hope there would be other activities such as training and mentoring in composing financial report. Keywords: socialization, financial reports, accounting hospitality,

Inteferensi Bahasa Indonesia terhadap Bahasa Inggris yang Digunakan oleh Para Staff Hotel dan Restoran di Daerah Pariwisata Candidasa Geria, Anak Agung Gede Oka; Bawa, Dewa Gde
LACULTOUR: Journal of Language and Cultural Tourism Vol. 1 No. 1 (2022): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Research on the interference of mother tongue to second language has attracted the interest of bilingual researchers. Most of their research is related to second language learning. However, language interference that occurs in hotel and restaurant workers is still an area that has not been studied much. Therefore, this study aims to identify the interference that occurs in the use of the English language of hotel and restaurant staff in the Candidasa tourist area, Bali. By using a qualitative approach, data collection was carried out on the conversations that occurred between hotel and restaurant staff and the tourists they served. The conversations were recorded and analyzed. The results of the study indicate that there is interference between the Indonesian language and the English used, namely word choice interference, phonological interference and grammatical interference.

PROFIL KETERAMPILAN KOMUNIKASI BAHASA INGGRIS PRAMUSAJI CAFE DI DESA WISATA, BALI Pastini, Ni Wayan; Darmayasa, Darmayasa; Lilasari, Luh Nyoman Tri; Geria, Anak Agung Gede Oka
Jurnal Praksis dan Dedikasi Sosial (JPDS) Vol 7, No 1 (2024)
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um032v7i1p94-103

ENGLISH COMMUNICATION SKILLS PROFILE OF CAFE WAITRESSES IN TOURIST VILLAGES, BALIThe objective of this study was to present the profile of English communication skills among servers in Bali. The research employs the phenomenological method and involves 30 participants working as waiters in restaurants and cafes in the Tourism Village of Ubud and Celuk, Gianyar Regency, Bali. The data collection techniques used in this study are interviews and observations. Interview and observation guides are used to reveal the servers' English communication profiles. The data collected were analysed using data reduction, presentation, and conclusion-drawing techniques. The study findings suggest that servers' English communication skills encompass personal, regulatory, interactional, formative, imaginative, and instrumental functions in various situational contexts. The findings support existing theories, provide insight into research in similar contexts, and inform tourism and hospitality industry policymakers.Penelitian ini bertujuan untuk mengungkap profil kemampuan komunikasi bahasa inggris pramusaji di Bali. Penelitian ini menggunakan metode fenomenologi. Subyek dalam penelitian ini adalah pramusaji restoran dan cafe yang berada di Desa Wisata Ubud dan Celuk, Kabupaten Gianyar, Bali sebanyak 6 partisipan. Teknik pengumpulan data menggunakan wawancara dan observasi. Sementara instrumen yang digunakan untuk mengungkap profil komunikasi bahasa inggris pramusaji adalah panduan wawancara dan observasi. Data yang telah terkumpul kemudian dianalisis meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Temuan penelitian ini menunjukkan bahwa profil kemampuan komunikasi bahasa inggris pramusaji mencakup fungsi personal, regulator, interaksional, formatif, imajinatif, dan instrumental terlihat dalam berbagai konteks situasional. Temuan ini mempertegas teori yang ada sekaligus memberikan wawasan terhadap penelitian dalam konteks serupa serta para pemangku kebijakan di industri pariwisata dan perhotelan.

The proficiency of English communicative skills among homestay staff in Bangli for effective customer service Geria, Anak Agung Gede Oka; Pastini, Ni Wayan; Lilasari, Luh Nyoman Tri
Journal of Language, Literature, Social and Cultural Studies Vol. 3 No. 3 (2025): November 2025
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jllscs.v3i3.397

The growth of community-based tourism (CBT) in Indonesia has positioned homestays as a strategic avenue for rural economic empowerment, cultural preservation, and sustainable tourism development. In Bangli, Bali particularly in renowned tourism villages such as Pengelipuran and Undisan—homestays serve as key interfaces between local communities and international visitors. As English functions as the global lingua franca of tourism, oral English communication skills are essential for ensuring high-quality guest experiences. However, many homestay staff possess limited formal English training, raising concerns about their capacity to meet the communicative demands of international tourism. This study aims to assess the oral English communicative competence of Bangli homestay staff using the Common European Framework of Reference for Languages (CEFR) as the evaluative benchmark. Drawing on the theoretical perspectives of communicative competence and integrating insights from tourism communication research, the study adopts a task-based assessment approach to measure performance in practical contexts such as facility descriptions, cultural explanations, and guest interaction scenarios. The findings are expected to provide a nuanced profile of staff competencies across CEFR levels, identify specific linguistic and strategic strengths and weaknesses, and inform targeted training interventions. By aligning language development initiatives with the operational realities of CBT settings, the study seeks to enhance service quality, strengthen cultural exchange, and contribute to the long-term sustainability of homestay programs in rural Bali. This research further adds to the academic discourse on English for Specific Purposes (ESP) in tourism, particularly within developing country contexts.

Inteferensi Bahasa Indonesia terhadap Bahasa Inggris yang Digunakan oleh Para Staff Hotel dan Restoran di Daerah Pariwisata Candidasa Geria, Anak Agung Gede Oka; Bawa, Dewa Gde
LACULTOUR: Journal of Language and Cultural Tourism Vol. 1 No. 1 (2022): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v1i1.874

Research on the interference of mother tongue to second language has attracted the interest of bilingual researchers. Most of their research is related to second language learning. However, language interference that occurs in hotel and restaurant workers is still an area that has not been studied much. Therefore, this study aims to identify the interference that occurs in the use of the English language of hotel and restaurant staff in the Candidasa tourist area, Bali. By using a qualitative approach, data collection was carried out on the conversations that occurred between hotel and restaurant staff and the tourists they served. The conversations were recorded and analyzed. The results of the study indicate that there is interference between the Indonesian language and the English used, namely word choice interference, phonological interference and grammatical interference.

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