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Empowering EFL students: A review of student-centred learning effectiveness and impact Pastini, Ni Wayan; Lilasari, Luh Nyoman Tri
Journal of Applied Studies in Language Vol. 7 No. 2 (2023): December 2023
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jasl.v7i2.246-259

In the dynamic landscape of education, the paradigm shift towards student-centred learning (SCL) has emerged as a pivotal pedagogical approach, particularly in the context of EFL, the study of English for non-native speakers. This review explores the background and urgency of comprehending the effectiveness and impact of student-centred learning methods in enhancing students' empowerment within the EFL domain. The pressing need for this exploration arises from the imperative to tailor educational practices to meet the diverse learning needs of contemporary students, equipping them for a rapidly changing and complex global environment. Employing a comprehensive review methodology, this study synthesizes insights from a diverse array of prior research on SCL, specifically within EFL settings. Literature spanning various educational contexts, disciplines, and levels is systematically analysed to distil overarching conclusions about the effectiveness and impact of student-centred approaches in EFL instruction. The review critically examines methodologies, sample sizes, and key findings from selected studies, offering a nuanced understanding of the existing body of knowledge within the specific context of English proficiency development for diverse learners. The analysis focuses on key themes emerging from the reviewed literature, including student engagement, motivation, learning outcomes, and the development of critical thinking skills in the EFL context. Through a comparative lens, the review identifies patterns, trends, and gaps in the current understanding of SCL's impact on EFL education. Special attention is given to variations in outcomes based on educational levels, language proficiency levels, and cultural contexts specific to EFL instruction. Drawing on the synthesized evidence, the review concludes with insights into the overall effectiveness of SCL approaches in teaching and studying of English for non-native speakers. It underscores the positive impact on student motivation, language proficiency, and the cultivation of essential skills for lifelong language learning. The review also acknowledges challenges unique to EFL contexts and suggests areas requiring further investigation, contributing to the ongoing discourse on optimizing student-centred methodologies in language education. The pedagogical impact of this review lies in its potential to inform EFL educators, policymakers, and researchers about the nuanced benefits of adopting student-centred learning practices specifically tailored for English language instruction. By synthesizing diverse findings within the EFL context, the study offers practical insights into designing and implementing effective student-centred strategies for teaching English for non-native speakers., thus contributing to the advancement of language education practices.

An Analysis of Jargon Written on the Correspondence by Villas’ Staff in Gianyar, Bali Lilasari, Luh Nyoman Tri
LACULTOUR: Journal of Language and Cultural Tourism Vol. 1 No. 1 (2022): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Jargon, as part of a sociolinguistic study, is a language variation consists of technical terms or phrases used by a particular profession or group of individuals. The research focuses on the three points of discussion, i.e. forms, meanings, and functions of jargon found in business correspondence written in email by the staffs of Front Office Department and Sales & Marketing Department in Djanuraga villa and Letung villa in Gianyar. Forms of jargon consist of acronym, abbreviation, word, and phrase. The data was collected by observation methods of the business correspondence sent through email and also interview techniques to the employees of the Front Office department and Sales & Marketing department in the villas. Qualitative descriptive method was used to analyze data in this study. The finding in the forms of jargon that acronym is the most frequent one used in the correspondence, with 23 data and the second is abbreviation with 6 data. Regarding to the meaning of the jargon, the jargon is described clearly to make the staffs understand about the jargon more clearly. According to the finding of the functions of jargon in the correspondence used by villas’ staffs, the data analysis reveals that there are two functions, i.e. providing a technical or specialist language for particular purpose and as a sign of professionalism that showing sufficient work experience and to make communication more effective.

PROFIL KETERAMPILAN KOMUNIKASI BAHASA INGGRIS PRAMUSAJI CAFE DI DESA WISATA, BALI Pastini, Ni Wayan; Darmayasa, Darmayasa; Lilasari, Luh Nyoman Tri; Geria, Anak Agung Gede Oka
Jurnal Praksis dan Dedikasi Sosial (JPDS) Vol 7, No 1 (2024)
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um032v7i1p94-103

ENGLISH COMMUNICATION SKILLS PROFILE OF CAFE WAITRESSES IN TOURIST VILLAGES, BALIThe objective of this study was to present the profile of English communication skills among servers in Bali. The research employs the phenomenological method and involves 30 participants working as waiters in restaurants and cafes in the Tourism Village of Ubud and Celuk, Gianyar Regency, Bali. The data collection techniques used in this study are interviews and observations. Interview and observation guides are used to reveal the servers' English communication profiles. The data collected were analysed using data reduction, presentation, and conclusion-drawing techniques. The study findings suggest that servers' English communication skills encompass personal, regulatory, interactional, formative, imaginative, and instrumental functions in various situational contexts. The findings support existing theories, provide insight into research in similar contexts, and inform tourism and hospitality industry policymakers.Penelitian ini bertujuan untuk mengungkap profil kemampuan komunikasi bahasa inggris pramusaji di Bali. Penelitian ini menggunakan metode fenomenologi. Subyek dalam penelitian ini adalah pramusaji restoran dan cafe yang berada di Desa Wisata Ubud dan Celuk, Kabupaten Gianyar, Bali sebanyak 6 partisipan. Teknik pengumpulan data menggunakan wawancara dan observasi. Sementara instrumen yang digunakan untuk mengungkap profil komunikasi bahasa inggris pramusaji adalah panduan wawancara dan observasi. Data yang telah terkumpul kemudian dianalisis meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Temuan penelitian ini menunjukkan bahwa profil kemampuan komunikasi bahasa inggris pramusaji mencakup fungsi personal, regulator, interaksional, formatif, imajinatif, dan instrumental terlihat dalam berbagai konteks situasional. Temuan ini mempertegas teori yang ada sekaligus memberikan wawasan terhadap penelitian dalam konteks serupa serta para pemangku kebijakan di industri pariwisata dan perhotelan.

Analysis of the Importance of Mastering English for Waiters at Several Restaurants in Ubud Bali Wayan, Pastini Ni; Lilasari, Luh Nyoman Tri; Muliana, I Wayan; Ariasri, Nyoman Reni
Journal La Edusci Vol. 5 No. 1 (2024): Journal La Edusci
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallaedusci.v5i1.1094

This research aims to find out and examine the use of types of grammatical errors in the sentences used by waiters in serving consumers when serving food and drinks in several restaurants in Ubud, Gianyar. This research uses a qualitative research approach. The population of this research focuses on waiters in several restaurants in the Ubud Gianyar area, Bali. The results of the research show that the use of English grammar in using English sentences by waiters and waiters in communicating with guests at several restaurants in Ubud Gianyar can be concluded that their mastery of English is very weak in using words such as Miss. Mrs. Ms, Mrs. Sir, Sir, they have no understanding of those words. Of the four classifications, the most common errors are omission classification errors and replacement classification errors. Of the four classifications of addition errors, only 2 sentences were found, the classification of omission errors found 38 deletion errors (9 noun deletion errors, 16 to be errors, 6 article deletion errors, 3 pronoun deletion errors and 4-word deletion errors. auxiliary work). Meanwhile, the classification of substitution errors is less than that of omission errors, namely there are only 12 errors (2 subject-predicate substitution errors. 2 pronoun form errors, 7-word usage errors and 1 preposition substitution error.

Building customer's brand awareness through social media platform Pastini, Ni Wayan; Lilasari, Luh Nyoman Tri
Journal of Commerce, Management, and Tourism Studies Vol. 2 No. 3 (2023): Dec 2023
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v2i3.148

The purpose of this research is to find out how the company, especially in the marketing division, builds customer brand awareness so that customers can recognize the company's products. Brand awareness is the first step to creating brand equity, where brand awareness refers to whether consumers can remember or recognize a brand, and brand awareness is related to the strength of the presence of a brand in consumers' memories. Brand awareness can be related to the cognitive aspect of consumers, where the more a brand can be remembered by consumers, the higher the level of brand awareness. Building brand awareness is important because before consumers buy a product, consumers will first recognize the brand of a product, especially for products that have high value. In the market, there are many companies that provide accommodation. By recognizing a particular brand of accommodation product, potential consumers' interest in buying a product that is already in their memory will be higher. This research is qualitative descriptive research where data is obtained directly as primary data using interview guides with several marketing staff, and observation. Meanwhile, secondary data was obtained from library sources both in the company and from online sources. All data is then collected, data reduction is carried out, tables are made, and analyzed and conclusions are drawn. The research results show that marketing really cares about Indonesia's demographic map, where more than 60% are millennials and Generation Z, where they are very connected to social media. There are several social media platforms used by marketing parties to build brand awareness, such as Instagram, TikTok, Facebook, YouTube, and WhatsApp, but there are indications that Instagram and TikTok are the platforms that are more popular with potential consumers.

Pelaksanaan dan Evaluasi Kegiatan Pelatihan Penguatan Storytelling Produk Desa Wisata Dukuh Penaban, Kabupaten Karangasem Dianasari, Dewa Ayu Made Lily; Suasapha, Anom Hery; Lilasari, Luh Nyoman Tri; Sukariyanto, I Gede Made; Aridayanti, Dewa Ayu Nyoman
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 5 No. 1 (2025): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v5i1.1245

This article discusses the implementation of Community Service (PKM) activities conducted by lecturers of the Tourism Destination Study Program (DEP) at Bali Tourism Polytechnic in Dukuh Penaban Tourism Village. The PKM activity, which focused on "Storytelling," aimed to enhance participants' understanding and skills in storytelling in English. The activity received positive feedback from participants, as evaluated through a survey based on 25 indicators of PKM implementation. The results indicated that all participants rated the activity as "Good." Notably, the quality of the presenters and the material delivered were highly rated across all indicators. The participants, consisting of both male and female individuals, shared similar views regarding the quality of the PKM activity. Based on the positive feedback, this article recommends that future PKM activities focus on refining and improving the identified areas to achieve even greater excellence.

Efficient Technique for Assessing Oral Communication Skills in English for Tourism: A Case Study at Bali Tourism Polytechnic Muliana, I Wayan; Surata, I Ketut; Lilasari, Luh Nyoman Tri
LACULTOUR: Journal of Language and Cultural Tourism Vol. 4 No. 1 (2025): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v4i1.1814

It is generally agreed that oral communication skill is given more priority in teaching ESP for tourism compared with written one, and so is it in Poltekpar Bali (Bali Tourism Polytechnic) that educates and trains students to work or become entrepreneurs in the fields of tourism. Therefore, oral assessment becomes crucial. However, conducting this using the most common technique (i.e. one-by-one interview) takes plenty of time. This study was to find out an efficient technique for assessing oral communication skill in ESP class at Poltekpar Bali. It was an empirical classroom action research that was based on a collection of experiences and observations continuously reviewed and developed by the teachers. It was found that group oral test was an efficient technique, in which a group of students of 4 to 6 was provided with a card containing a situation relevant to their vocational subjects. They had to discuss it for about 10 minutes. Through unobtrusive listening to the discussion, the teacher carried out the assessment. This article shows how to design ‘situation cards’ and provides several examples of the cards. It also describes the procedures to be followed in handling the test, including the stages before, during, and after the implementation. Furthermore, it suggests some tips when the discussion during the test is stuck or does not work.

The proficiency of English communicative skills among homestay staff in Bangli for effective customer service Geria, Anak Agung Gede Oka; Pastini, Ni Wayan; Lilasari, Luh Nyoman Tri
Journal of Language, Literature, Social and Cultural Studies Vol. 3 No. 3 (2025): November 2025
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jllscs.v3i3.397

The growth of community-based tourism (CBT) in Indonesia has positioned homestays as a strategic avenue for rural economic empowerment, cultural preservation, and sustainable tourism development. In Bangli, Bali particularly in renowned tourism villages such as Pengelipuran and Undisan—homestays serve as key interfaces between local communities and international visitors. As English functions as the global lingua franca of tourism, oral English communication skills are essential for ensuring high-quality guest experiences. However, many homestay staff possess limited formal English training, raising concerns about their capacity to meet the communicative demands of international tourism. This study aims to assess the oral English communicative competence of Bangli homestay staff using the Common European Framework of Reference for Languages (CEFR) as the evaluative benchmark. Drawing on the theoretical perspectives of communicative competence and integrating insights from tourism communication research, the study adopts a task-based assessment approach to measure performance in practical contexts such as facility descriptions, cultural explanations, and guest interaction scenarios. The findings are expected to provide a nuanced profile of staff competencies across CEFR levels, identify specific linguistic and strategic strengths and weaknesses, and inform targeted training interventions. By aligning language development initiatives with the operational realities of CBT settings, the study seeks to enhance service quality, strengthen cultural exchange, and contribute to the long-term sustainability of homestay programs in rural Bali. This research further adds to the academic discourse on English for Specific Purposes (ESP) in tourism, particularly within developing country contexts.

DAMPAK PARIWISATA TERHADAP EKONOMI DI DESTINASI UBUD PASCA PENCABUTAN PEMBATASAN PERJALANAN Pratama, I Gusti Ngurah Wibawa; Lilasari, Luh Nyoman Tri; Widana, Ida Bgs Gede Agung
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1522

Penelitian ini bertujuan untuk mengetahui dampak pariwisata terhadap ekonomi serta mengetahui dampak pariwisata terhadap ekonomi yang paling dirasakan di destinasi Ubud pasca pencabutan pembatasan perjalanan dengan melihat dampak langsung, dampak tidak langsung dan dampak induced. Populasi dalam penelitian ini adalah masyarakat di destinasi Ubud yang bekerja di sektor pariwisata. Total responden 150 dengan teknik penentuan sampel menggunakan Purposive Sampling dilanjutkan pengambilan sampelnya menggunakan Teknik Accidental Sampling. Teknik analisis data menggunakan statistik deskriptif dan confrimatory factor analysis menggunakan aplikasi SPSS statistik 26. Hasil dari penelitian ini menunjukkan bahwa dampak pariwisata terhadap ekonomi di destinasi Ubud pasca pencabutan pembatasan perjalanan pada dampak langsung memiliki skor tertinggi sebesar 4,53 yang artinya dampak pariwisata dapat meningkatkan penjualan langsung barang suvenir, kemudian dampak tidak langsung memiliki skor tertinggi sebesar 4,44 yang artinya dampak pariwisata dapat meningkatkan harga pasar produk kerajinan lokal dan dampak induced memiliki skor tertinggi sebesar 4,60 artinya dampak pariwisata dapat meningkatkan peluang kerja tenaga lokal. Jika dilihat dari dampak pariwisata terhadap ekonomi yang paling dirasakan di destinasi Ubud pasca pencabutan pembatasan perjalanan pada dampak langsung memiliki nilai tertinggi sebesar 0,751 artinya dampak pariwisata terhadap ekonomi yang paling dirasakan dengan adanya peningkatan ketersediaan kerajinan lokal. Pada dampak tidak langsung memiliki skor tertinggi sebesar 0,898 artinya dampak pariwisata terhadap ekonomi yang paling dirasakan dengan meningkatnya pengeluaran pemerintah untuk kegiatan promosi seperti festival budaya. Pada dampak induced memiliki nilai tertinggi sebesar 0,875 artinya dampak pariwisata terhadap ekonomi yang paling dirasakan adanya peningkatan penggunaan tenaga kerja lokal.

An Analysis of Jargon Written on the Correspondence by Villas’ Staff in Gianyar, Bali Lilasari, Luh Nyoman Tri
LACULTOUR: Journal of Language and Cultural Tourism Vol. 1 No. 1 (2022): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v1i1.785

Jargon, as part of a sociolinguistic study, is a language variation consists of technical terms or phrases used by a particular profession or group of individuals. The research focuses on the three points of discussion, i.e. forms, meanings, and functions of jargon found in business correspondence written in email by the staffs of Front Office Department and Sales & Marketing Department in Djanuraga villa and Letung villa in Gianyar. Forms of jargon consist of acronym, abbreviation, word, and phrase. The data was collected by observation methods of the business correspondence sent through email and also interview techniques to the employees of the Front Office department and Sales & Marketing department in the villas. Qualitative descriptive method was used to analyze data in this study. The finding in the forms of jargon that acronym is the most frequent one used in the correspondence, with 23 data and the second is abbreviation with 6 data. Regarding to the meaning of the jargon, the jargon is described clearly to make the staffs understand about the jargon more clearly. According to the finding of the functions of jargon in the correspondence used by villas’ staffs, the data analysis reveals that there are two functions, i.e. providing a technical or specialist language for particular purpose and as a sign of professionalism that showing sufficient work experience and to make communication more effective.

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