NJMS
Vol. 3 No. 7 (2026): Nusadaya Journal of Multidiciplinary Studies, September 2026

FACTORS ASSOCIATED WITH THE IMPLEMENTATION OF ELECTRONIC MEDICAL RECORDS AND THEIR INFLUENCE ON PATIENT CARE SERVICES AT KOPANG COMMUNITY HEALTH CENTER

Muhamad Ridho Andritya Irawan (Akademi Administrasi Rumah Sakit Mataram)
Novi Sri Rahmi (Akademi Administrasi Rumah Sakit Mataram)
Fathurrahman (Universitas Islam Al-Azhar)
Muhammad Habibullah Aminy (Universitas Islam Al-Azhar)
Slamet Mardiyanto Rahayu (Universitas Islam Al-Azhar)
Lale Ajeng Khalifatun Wardani (Universitas Islam Al-Azhar)
Wahyu Aprilyaningsih (Universitas Sebelas Maret)



Article Info

Publish Date
30 Sep 2026

Abstract

Adopting Electronic Medical Record (EMR) infrastructure plays a pivotal role in optimizing operational workflow, data precision, and overall healthcare service standards. Successful EMR integration hinges on multiple operational determinants, including system usability, rapid data retriever accessibility, software stability, data protection, and inter-unit connectivity. This research evaluates the impact of EMR system dimensions on patient care delivery at UPTD BLUD Kopang Public Health Center. Using a quantitative analytical framework with a cross-sectional design, this study targeted the entire staff utilizing EMR at UPTD BLUD Kopang Public Health Center as the population. Employing a total sampling strategy, 50 active respondents were selected. Primary data were gathered through structured questionnaires, direct observation, and documentary analysis, followed by univariate and bivariate evaluations using the Spearman Rank correlation method ().Findings demonstrate that both EMR system performance and patient service delivery are classified in the good category. Statistical computation yielded a Spearman Rank correlation coefficient of with a significance level of (), confirming a robust, positive, and statistically significant relationship between EMR system capability and patient service quality. Enhanced system capabilities directly drive superior service outcomes. It is concluded that EMR system performance significantly drives patient service excellence at UPTD BLUD Kopang Public Health Center. Consequently, continuous software upgrades, robust technical infrastructure maintenance, and ongoing staff development programs are imperative to maximize EMR performance in healthcare administration.

Copyrights © 2026






Journal Info

Abbrev

njms

Publisher

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Description

Nusadaya Journal of Multidiciplinary Studies is published every month by LPPM Akademi Administrasi Rumah Sakit Mataram (Mataram Hospital Administration Academy). The journal publishes original research articles, community engangement, and literature review in the field of health and medical sciences ...