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All Journal Nusantara Hasana Journal NJMS Curricula: Journal of Curriculum Development
Novi Sri Rahmi
Akademi Administrasi Rumah Sakit Mataram
Agriculture, Biological Sciences & Forestry Humanities Dentistry Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Nursing Public Health

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BEACH CLEANUP ACTION AS AN EFFORT TO IMPROVE ENVIRONMENTAL CLEANLINESS AT LOANG BALOQ BEACH, LOMBOK ISLAND, INDONESIA Slamet Mardiyanto Rahayu; Novi Sri Rahmi; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Isti Dari Sofianti; Nurfaidah Nurfaidah; Syatriawan Perdana Putra; I Made Putu Sudiartha Hartawan; Amirudin Amirudin; Ni Made Ayu Tianyar
Nusantara Hasana Journal Vol. 5 No. 8 (2026): Nusantara Hasana Journal, January 2026
Publisher : Yayasan Nusantara Hasana Berdikari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59003/nhj.v5i8.1860

Abstract

Lombok is one of the islands in the Lesser Sunda Islands group that offers various tourist attractions, one of which is Loang Baloq Beach. Community service activities carried out at Loang Baloq Beach in Mataram City demonstrated that a direct approach through beach cleanups and education has a positive impact on public and tourist awareness in maintaining a clean coastal environment. This method is effective in building public participation, increasing understanding, and encouraging collective behavioral change. Therefore, such activities need to be carried out regularly and continuously with the support of various parties, in order to establish a more participatory, educational, and sustainable coastal waste management system.
Integrating task-based learning module to develop HOTS in hospital administration students Novi Sri Rahmi; Syatriawan Perdana Putra
Curricula: Journal of Curriculum Development Vol. 4 No. 2 (2025): Curricula: Journal of Curriculum Development
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/curricula.v4i2.91175

Abstract

hospital administration students' learning needs for Higher Order Thinking Skills (HOTS) should be addressed through supportive instructional methods. This study aims to develop an English module that integrates Task-Based Learning (TBL) to improve HOTS among students at the Mataram Hospital Administration Academy. The developed module aims to help students acquire the knowledge required to serve as hospital administrators. This study is based on the Research and Design (RnD) model developed by Borg and Gall, which comprises several stages, including research and information gathering, planning, initial product development, and initial field testing. A mixed-methods approach was used to analyze the data. The analysis found that the developed English module received feasibility scores of 88% and 86% from English education and hospital administration experts, respectively. Based on the results of the initial field test, the module's aspects were rated “Very Good” and “Good” by hospital administration students. It can be concluded that the developed module is effective, practical, and suitable for students of hospital administration.   Abstrak Kebutuhan pembelajaran mahasiswa administrasi rumah sakit akan Keterampilan Berpikir Tingkat Tinggi (HOTS) perlu diperhatikan dengan menghadirkan metode pembelajaran yang mendukung. Penelitian ini berupaya untuk mengembangkan modul Bahasa Inggris dengan mengintegrasikan Pembelajaran Berbasis Tugas (TBL) untuk meningkatkan HOTS bagi mahasiswa Akademi administrasi rumah sakit Mataram. Modul yang dikembangkan mempunyai tujuan untuk membantu mahasiswa mempelajari apa yang perlu mereka ketahui sebagai administrator rumah sakit. Penelitian ini berpedoman pada model Research and Design (RnD) yang dikembangkan oleh Borg dan Gall, yang melibatkan beberapa tahap seperti penelitian dan pengumpulan informasi, perencanaan, pengembangan bentuk awal produk dan uji lapangan awal. Pendekatan campuran (mixed-methods) digunakan dalam menganalisis data. Temuan analisis menunjukkan bahwa modul bahasa Inggris yang dikembangkan menerima nilai kelayakan masing-masing sebesar 88% dan 86% dari para ahli pendidikan Bahasa Inggris dan administrasi rumah sakit. Dari hasil uji lapangan awal, aspek-aspek di dalam modul dikategorikan dalam "Sangat Baik" dan "Baik" oleh mahasiswa administrasi rumah sakit. Dapat disimpulkan bahwa modul yang dikembangkan efektif, praktis dan cocok untuk mahasiswa administrasi rumah sakit. Kata Kunci: keterampilan berpikir tingkat tinggi; mahasiswa administrasi rumah sakit; modul Bahasa Inggris; pembelajaran berbasis tugas
ANALYSIS OF PATIENT SATISFACTION WITH THE USE OF THE MOBILE JKN APPLICATION AT MATARAM UNIVERSITY HOSPITAL IN 2026 Amanda Amelia; Novi Sri Rahmi; Fathurrahman; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 7 (2026): Nusadaya Journal of Multidiciplinary Studies, September 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i7.190

Abstract

The digitalization of healthcare services through the Mobile JKN application represents a strategic step toward enhancing efficiency and service quality in hospitals. This study aims to identify and analyze patient satisfaction levels regarding the use of the Mobile JKN application at Mataram University Hospital in 2026, based on the five dimensions of End User Computing Satisfaction (EUCS): Content, Accuracy, Format, Ease of Use, and Timeliness. This quantitative study employed a descriptive research design. Sampling was conducted using a consecutive sampling technique with 50 respondents comprising patients or patient family members enrolled in JKNKIS who utilized the Mobile JKN application between March 2 and March 6, 2026. Data were collected through observation, documentation, and a Likert-scale questionnaire (1–4) tested for validity and reliability (Cronbach's Alpha = 0.822), and analyzed using descriptive statistics including frequency distributions and percentages. The findings indicated that most users belonged to the productive age group of 20–40 years (56%) and were female (80%). Overall, patient satisfaction across all five EUCS dimensions was categorized as excellent. For Content, 60% of respondents strongly agreed and 39% agreed. For Accuracy, 51% strongly agreed and 48% agreed. For Format, 53% strongly agreed and 46% agreed. For Ease of Use, 52% strongly agreed and 45% agreed. Meanwhile, Timeliness achieved the highest satisfaction, with 57% strongly agreeing and 43% agreeing, with no negative responses. Minor obstacles included delayed updates on doctor schedules, complex login verification for elderly users, and registration time limits. In conclusion, the Mobile JKN application at Mataram University Hospital generally delivers high patient satisfaction, particularly in reducing physical waiting times. The hospital is advised to improve data synchronization with the Hospital Management Information System (SIMRS) and provide assistance for elderly patients.
ANALYSIS OF THE USE OF ELECTRONIC MEDICAL RECORDS IN IMPROVING HEALTHCARE SERVICE EFFECTIVENESS AT MATARAM UNIVERSITY HOSPITAL IN 2026 Hizraeni; Novi Sri Rahmi; Fathurrahman; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 7 (2026): Nusadaya Journal of Multidiciplinary Studies, September 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i7.191

Abstract

Electronic Medical Records (EMR) are a digital patient data recording system designed to improve the quality, efficiency, and effectiveness of healthcare services. Mataram University Hospital has implemented the EMR system in its patient service process; however, several technical challenges still have the potential to affect service effectiveness. This study aimed to determine the effectiveness of hospital services following the implementation of Electronic Medical Records at Mataram University Hospital and to identify the impact of EMR implementation on service effectiveness. This study employed a qualitative research method with a descriptive approach. The research informants consisted of three registration officers selected through purposive sampling, namely the head of the registration unit, a morning-shift registration officer, and an afternoon-shift registration officer. Data were collected through observation, interviews, and documentation, while data analysis was conducted using data reduction, data presentation, and conclusion drawing. Data validity was ensured through triangulation. The results showed that the implementation of Electronic Medical Records had a positive impact on the effectiveness of healthcare services at Mataram University Hospital. The use of EMR facilitated patient data recording and retrieval, accelerated service processes, improved staff work efficiency, and strengthened coordination among healthcare service units. Nevertheless, several challenges were still encountered, including internet network disruptions, system failures, and differences in staff competency in operating the application. Overall, the implementation of Electronic Medical Records has contributed to improving the effectiveness of hospital services, although further improvements in technological infrastructure and staff competency are still needed to optimize its implementation.
FACTORS ASSOCIATED WITH THE IMPLEMENTATION OF ELECTRONIC MEDICAL RECORDS AND THEIR INFLUENCE ON PATIENT CARE SERVICES AT KOPANG COMMUNITY HEALTH CENTER Muhamad Ridho Andritya Irawan; Novi Sri Rahmi; Fathurrahman; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 7 (2026): Nusadaya Journal of Multidiciplinary Studies, September 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i7.192

Abstract

Adopting Electronic Medical Record (EMR) infrastructure plays a pivotal role in optimizing operational workflow, data precision, and overall healthcare service standards. Successful EMR integration hinges on multiple operational determinants, including system usability, rapid data retriever accessibility, software stability, data protection, and inter-unit connectivity. This research evaluates the impact of EMR system dimensions on patient care delivery at UPTD BLUD Kopang Public Health Center. Using a quantitative analytical framework with a cross-sectional design, this study targeted the entire staff utilizing EMR at UPTD BLUD Kopang Public Health Center as the population. Employing a total sampling strategy, 50 active respondents were selected. Primary data were gathered through structured questionnaires, direct observation, and documentary analysis, followed by univariate and bivariate evaluations using the Spearman Rank correlation method ().Findings demonstrate that both EMR system performance and patient service delivery are classified in the good category. Statistical computation yielded a Spearman Rank correlation coefficient of with a significance level of (), confirming a robust, positive, and statistically significant relationship between EMR system capability and patient service quality. Enhanced system capabilities directly drive superior service outcomes. It is concluded that EMR system performance significantly drives patient service excellence at UPTD BLUD Kopang Public Health Center. Consequently, continuous software upgrades, robust technical infrastructure maintenance, and ongoing staff development programs are imperative to maximize EMR performance in healthcare administration.
THE RELATIONSHIP BETWEEN OUTPATIENT REGISTRATION STAFF PERFORMANCE AND PATIENT SERVICE QUALITY AT LABUAPI COMMUNITY HEALTH CENTER M. Suyuti Arif; Novi Sri Rahmi; Fathurrahman; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 7 (2026): Nusadaya Journal of Multidiciplinary Studies, September 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i7.194

Abstract

The outpatient registration desk initiates the service pathway for patients and their families. At this point, service quality may be shaped by the officers' accuracy, working speed, courteous manner, and ability to convey information. This research assessed the association of outpatient registration officer performance and supporting facilities with patient service quality at Puskesmas Labuapi in 2026. An analytic observational design and a cross-sectional approach were employed. The study included 50 participants recruited by accidental sampling. Responses were obtained through a Likert-scale questionnaire, and the association between variables was examined using Fisher's Exact Test. Data analysis showed that 45 participants (90.0%) placed registration officer performance in the Good category. The same number, 45 participants (90.0%), categorized patient service quality as Good. The Exact Sig. (2-sided) result was 0.000, below the 0.05 criterion, confirming a statistically significant association between the two variables. Accordingly, more favorable evaluations of officer performance tended to coincide with better patient-perceived service quality at Puskesmas Labuapi.
Co-Authors Amanda Amelia Amirudin Amirudin Fathurrahman Fathurrahman Hizraeni I Made Putu Sudiartha Hartawan Isti Dari Sofianti Lale Ajeng Khalifatun Wardani Lale Ajeng Khalifatun Wardani M. Suyuti Arif Muhamad Ridho Andritya Irawan Muhammad Habibullah Aminy Ni Made Ayu Tianyar Nurfaidah Nurfaidah Slamet Mardiyanto Rahayu Slamet Mardiyanto Rahayu Syatriawan Perdana Putra Wahyu Aprilyaningsih