West Science Social and Humanities Studies
Vol. 4 No. 10 (2026): West Science Social and Humanities Studies

Psychological Determinants of Quiet Quitting Intention Among Indonesian Civil Servants

Nazir Ultama Anugrah (Universitas Negeri Jakarta)
Khairina Widya Primandari Haryono (Universitas Negeri Jakarta)
Redo Tridinata Wijaya (Universitas Negeri Jakarta)
Dewi Fransiska Simanjuntak (Universitas Negeri Jakarta)
Lupi Yudhaningrum (Universitas Negeri Jakarta)
R.A. Fadhallah (Universitas Negeri Jakarta)



Article Info

Publish Date
29 Oct 2026

Abstract

Quiet quitting has become a pressing concern for public-sector human resource management in post-pandemic Indonesia, where civil servants (Aparatur Sipil Negara/ASN) face heavy workloads amid limited organizational resources. This study examined the simultaneous and partial effects of psychological reactance, organizational justice, and quality of work life on quiet quitting intention among Indonesian civil servants. Using a cross-sectional quantitative design, data were collected from 117 ASN (PNS and PPPK) selected through purposive sampling; all four instruments showed good to excellent internal consistency (Cronbach’s α = .825–.957). Multiple linear regression indicated that the three predictors together explained quiet quitting intention, R² = .335, F(3, 113) = 19.008, p < .001. Psychological reactance positively predicted quiet quitting (β = .358, p < .001) and quality of work life negatively predicted it (β = −.266, p = .032), while organizational justice showed no significant partial effect (β = −.063, p = .607). Curbing psychological reactance and improving working conditions may therefore matter more than perceived fairness alone in reducing quiet quitting among civil servants, offering practical direction for public human resource policy.

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Journal Info

Abbrev

wsshs

Publisher

Subject

Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

Description

West Science Social and Humanities Studies is an academic journal that focuses on interdisciplinary research in the fields of social science, science, and humanities studies. The journal aims to present high-quality articles that make significant contributions to our understanding of society, ...