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Psychological Determinants of Quiet Quitting Intention Among Indonesian Civil Servants Nazir Ultama Anugrah; Khairina Widya Primandari Haryono; Redo Tridinata Wijaya; Dewi Fransiska Simanjuntak; Lupi Yudhaningrum; R.A. Fadhallah
West Science Social and Humanities Studies Vol. 4 No. 10 (2026): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v4i10.3157

Abstract

Quiet quitting has become a pressing concern for public-sector human resource management in post-pandemic Indonesia, where civil servants (Aparatur Sipil Negara/ASN) face heavy workloads amid limited organizational resources. This study examined the simultaneous and partial effects of psychological reactance, organizational justice, and quality of work life on quiet quitting intention among Indonesian civil servants. Using a cross-sectional quantitative design, data were collected from 117 ASN (PNS and PPPK) selected through purposive sampling; all four instruments showed good to excellent internal consistency (Cronbach’s α = .825–.957). Multiple linear regression indicated that the three predictors together explained quiet quitting intention, R² = .335, F(3, 113) = 19.008, p < .001. Psychological reactance positively predicted quiet quitting (β = .358, p < .001) and quality of work life negatively predicted it (β = −.266, p = .032), while organizational justice showed no significant partial effect (β = −.063, p = .607). Curbing psychological reactance and improving working conditions may therefore matter more than perceived fairness alone in reducing quiet quitting among civil servants, offering practical direction for public human resource policy.