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MEASURING INFORMATION TECHNOLOGY GOVERNANCE USING COBIT 2019 FRAMEWORK AT TOURISM INDUSTRY Lee, Nicholas; Wella, Wella
Jurnal Pilar Nusa Mandiri Vol. 21 No. 1 (2025): Pilar Nusa Mandiri : Journal of Computing and Information System Publishing Pe
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/pilar.v21i1.6060

Abstract

Although PT XYZ has adopted information technology, it has not formally assessed its governance, leading to persistent issues in IT management, human resource capabilities, and alignment with business processes. This study evaluates IT governance at PT XYZ, a company in the travel and tourism industry, where rapid technological advancements have impacted operations. Using the COBIT 2019 framework, the study assessed IT governance through interviews and literature review, focusing on the domains APO04 – Managed Innovation, BAI02 – Managed Requirements Definition, BAI03 – Managed Solution Identification & Build, and BAI05 – Managed Organizational Change. The results indicate that these domains are at level 2, "Largely Achieved," highlighting areas of improvement. This benchmark provides practical recommendations to enhance IT governance and improve integration between IT and business functions. The findings offer PT XYZ actionable steps to strengthen governance practices, improve organizational performance, and better align technology with strategic business goals.
Influence of knowledge, access to information, and health seeking behavior on antibiotic self-medication in Thailand Darasawang, Worrayot; Laohasiriwong, Wongsa; Sornlom, Kittiphong; Mahato, Roshan Kumar
International Journal of Public Health Science (IJPHS) Vol 14, No 2: June 2025
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v14i2.25741

Abstract

Antibiotic self-medication (ASM) significantly contributes to antimicrobial resistance (AMR), a pressing global health concern. However, the impact of knowledge, health information access, and health-seeking behavior on ASM in Thailand is poorly understood. This study aimed to evaluate these influences using data from the 2021 health and welfare survey conducted by Thailand’s National Statistical Office. A generalized linear mixed model was applied to assess associations. Variables with a p-value <0.25 in bivariate analysis were further analyzed in a multivariable model, with adjusted odds ratios (AOR), 95% confidence intervals (CI), and p-values reported. Among 26,030 participants, 2.79% (95% CI: 2.59%-2.99%) engaged in ASM. Low knowledge of antibiotic use was strongly linked to ASM (AOR=4.30, 95% CI: 2.61-7.08), as was moderate knowledge (AOR=2.47, 95% CI: 1.49-4.09). Lack of antibiotic-related information significantly increased ASM (AOR=3.86, 95% CI: 3.03-4.92). Recent health-seeking behaviors, including over-the-counter medication (AOR=3.54, 95% CI: 2.02-6.21) and avoiding public and private hospitals, were also major contributors. Medication and transportation expenses were additional significant factors. Enhancing access to health information, knowledge, and healthcare services could reduce ASM in Thailand.
Challenges in implementing occupational health and safety in Indian information and communication technology industry Mittra, Gaurav; Rahul, Manmohan; Mehta, Gitanjali
International Journal of Public Health Science (IJPHS) Vol 14, No 2: June 2025
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v14i2.24465

Abstract

An organization's safety culture encompasses the values, perceptions, attitudes, and behaviors of its members. This culture forms a shared bond among individuals within the organization, influencing every facet of life. As a result, the safety ethos of a company plays a crucial role in nurturing a more expansive safety culture in society. Key components of a safety culture include leadership commitment, occupational health and safety (OHS) policies, meticulous planning, resource management, active participation across all levels, seamless integration, regular review processes, well-defined procedures, comprehensive documentation, and effective risk management. The amalgamation of these elements contributes to cultivating a work environment where prioritizing workplace safety becomes paramount. This commitment not only enhances the safety of the workplace but also addresses a crucial aspect of social sustainability, directly linked to human well-being. This study investigates the correlation between the successful execution of an occupational health and safety management system (OHSMS) and the level of involvement of both internal and external stakeholders in promoting safety practices within the organization, evaluates the mediation effect of work engagement and social sustainability on OHSMS implementation and safety behavior and examines the safety standards and actual implementation of these standards in information and communication technology (ICT) industry in India.
Bettering Academic Services through the Use of an Integrated Academic Information System Hartinah, Hartinah; Aras, Suhardi; Nugroho, Moch Nur Syawalludin; Mutmainna, Mutmainna; Jafar, Lili Septiani
JURNAL ISLAM NUSANTARA Vol 8, No 2 (2024)
Publisher : Lembaga Ta'lif wa An-Nasyr (LTN) PBNU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33852/jurnalnu.v8i2.556

Abstract

Nowadays, humans cannot be separated from information technology; this significantly impacts various fields, especially educational administration. Academic services that were initially manual have now transformed into digital, where academic data, both information and other administration, can now be handled by information systems. This study aimed to determine the effectiveness of implementing the integrated academic information system (SIAT) that has been running in Islamic universities. Data collection was carried out using a descriptive qualitative method concerning the field research approach combined with data triangulation; data collection was obtained by distributing questionnaires, qualitative interviews, and observations. The findings were that SIAT could increase the effectiveness and efficiency of academic services at the Faculty, ease of accessing information, especially in KRS filling activities, KHS checking, lecture monitoring, lecturer grade input, and distribution of lecture schedules can be done in one system. The obstacles felt were few, especially if the system was undergoing maintenance, data loading was hampered, and some students did not understand how to operate the information system. The solution that can be done is to hold periodic socialization regarding the implementation of SIAT and to update the system so that it remains optimal in its operation.
AN EVALUATION OF THE SUCCESSFUL IMPLEMENTATION OF THE INFORMATION SYSTEM PLATFORM MERDEKA MENGAJAR USING HUMAN ORGANIZATION TECHNOLOGY FIT MODEL APPROACH Abidin, Uun; Hariguna, Taqwa; Barkah, Azhari Shouni
Jurnal Teknik Informatika (Jutif) Vol. 6 No. 1 (2025): JUTIF Volume 6, Number 1, February 2025
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2025.6.1.4282

Abstract

The implementation of technology in education has great potential to improve the quality of learning that supports the implementation of the Merdeka curriculum. The Merdeka Mengajar platform (MMP) is designed to help educators by providing various features including self-development, inspiration and teaching. Uneven ICT infrastructure and teachers' personal abilities are problems in the implementation of the MMP, so it is necessary to analyze the success of the implementation of the MMP. The purpose of this study is to analyze the success of the implementation of the information system for the Merdeka Mengajar Platform by adopting the Hot Fit Model by expanding the Technology component with the ICT Infrastructure variable, expanding the Human component with the personal competence variable, expanding the organizational component with the organizational culture variable and the training & learning variable which can affect the successful implementation of the MMP. The data obtained were 328 respondents who were analyzed using SmartPLS 3.2.9. The analysis results obtained the proposed conceptual model has an accuracy of 58.6%. Net benefits are influenced by system use, user satisfaction, personal competence, structure, environment, organizational culture, and training & learning. Service quality, system quality, information quality, and ICT infrastructure have a positive impact on system use and user satisfaction.
Structural Equation Modeling of Social Media Influences: How Visual Appeal and Product Information Shape Positive Word of Mouth Iswanto, Dedy; Premananto, Gancar Candra; Sudarnice, Sudarnice; Sangadji, Suwandi S.
Journal of Applied Data Sciences Vol 6, No 2: MAY 2025
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v6i2.584

Abstract

Social media has become an essential tool in contemporary marketing strategies, allowing brands to enhance consumer engagement and foster trust. This study examines the direct effects of visual appeal and product information on brand satisfaction and positive Word of Mouth (WOM) in the context of Samsung’s social media campaigns. The research aims to provide empirical insights into how specific content elements drive consumer satisfaction and WOM, which are critical factors in expanding a brand’s digital influence. Data were collected from 132 active social media users frequently exposed to Samsung’s advertisements. Structural Equation Modeling (SEM) using the Partial Least Squares (PLS) approach was employed to analyze the relationships between variables. The results indicate that visual appeal significantly impacts brand satisfaction (path coefficient = 0.419, T-statistic = 3.765, P-value = 0.000) and WOM (path coefficient = 0.221, T-statistic = 2.437, P-value = 0.015). Product information also shows a significant influence on brand satisfaction (path coefficient = 0.337, T-statistic = 3.126, P-value = 0.002) and WOM (path coefficient = 0.320, T-statistic = 3.795, P-value = 0.000). Additionally, brand satisfaction strongly contributes to positive WOM (path coefficient = 0.458, T-statistic = 7.191, P-value = 0.000). The findings emphasize the critical role of high-quality visual and informational content in fostering brand satisfaction and promoting WOM. The novelty of this research lies in its detailed examination of how visual appeal and product information independently influence consumer outcomes, offering actionable insights for marketers. This study contributes to the growing literature on digital marketing by providing evidence-based recommendations for optimizing social media strategies in highly competitive and digitally connected marketplaces.
Comparative Analysis of Deep Learning Models for Retrieval-Based Tourism Information Chatbots Af'idah, Dwi Intan; Dairoh, Dairoh; Handayani, Sharfina Febbi
Jurnal Ilmiah Teknik Elektro Komputer dan Informatika Vol. 11 No. 1 (2025): March
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26555/jiteki.v11i1.30373

Abstract

Despite significant advancements in deep learning models for chatbots, comprehensive analyses tailored to the tourism sector remain limited. This study addresses the gap by comparing the performance of six prominent models—MLP, RNN, GRU, LSTM, BiLSTM, and CNN—in creating chatbots designed to address traveler needs such as information about facilities, ticket prices, activity suggestions, and operational details. The methodology includes key stages such as data collection, preparation, model training, and evaluation using accuracy, precision, recall, F1-score, and qualitative assessments. The dataset, derived from interviews with managers of 11 tourism destinations, captures critical details to replicate real-world user interactions. The results indicate that the CNN model performed the best, achieving the highest accuracy (0.98), precision (0.99), recall (0.98), and F1-score (0.98), showcasing its ability to effectively handle user queries by identifying relevant patterns in data. While MLP achieved strong accuracy (0.94), its simpler design limited its capacity to manage complex questions. The RNN model had the lowest accuracy (0.82), highlighting its challenges in understanding structured information. These findings confirm CNN as the most effective model for retrieval-based chatbots in tourism, balancing accuracy and practicality. This research offers valuable insights for improving AI-driven tourism tools, providing guidelines for selecting optimal models and enhancing chatbot performance to enrich the traveler experience.
The Effect of Information Overload on Decision Difficulty Mediated by Consumer Confusion in Generation Z in Jepara Putri, Rima Zuliana; Roosdhani , Mohamad Rifqy
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1185

Abstract

This study aims to analyze how Information Overload impacts decision difficulty mediated by Consumer Confusion on generation Z in Jepara. The target of this study is generation Z in Jepara. This study uses quantitative methods. The source of research data uses Primary Data. The survey was conducted through Google Form, the sampling method in this study was random sampling, and 310 respondents were taken as samples. This study uses Smart (PLS), with the SmartPLS Version 4.0 application to conduct statistical analysis. The results show that there are findings that Information overload has a positive relationship with decision difficulty, and between consumer confusion and decision difficulty, the results of consumer confusion mediation are positively correlated.
Website-Based Information System for Recording Sales and Purchase Activities at Rayyan's Grocery Store Efendi, Tino Feri
International Journal of Computer and Information System (IJCIS) Vol 5, No 4 (2024): IJCIS : Vol 5 - Issue 4 - 2024
Publisher : Institut Teknologi Bisnis AAS Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijcis.v5i4.220

Abstract

Toko Sembako Neena Solo is a grocery store business located in Surakarta, specializing in the sale of staple products such as rice, cooking oil, sugar, and eggs. The store conducts transactions by purchasing products from suppliers and reselling them to customers. However, the transaction records for both purchases and sales are still manually documented in a notebook, which poses risks such as the loss or damage of documents and makes it difficult for the store owner to perform financial calculations. Therefore, there is a need to develop a web-based information system to facilitate the recording of sales and purchase transactions, as well as to support the store’s financial report management. This information system is designed for three types of users: admin, store staff, and the store owner. The system development follows the waterfall method, which includes requirement analysis, system design, coding, testing, and system maintenance. System testing is conducted using the Black Box method. The result of this research is a web-based transaction recording system that helps store staff and owners manage transaction data and generate sales and purchase reports.
Design Mockup of the Teacher Attendance Monitoring Information System at SMK Ibnu Sina Batam: Desain Mockup Sistem Informasi Pemantauan Kehadiran Guru di SMK Ibnu Sina Batam Arifin, Nofri Yudi
Engineering and Technology International Journal Vol 6 No 03 (2024): Engineering and Technology International Journal (EATIJ)
Publisher : YCMM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55642/eatij.v6i03.948

Abstract

Teacher attendance is a crucial aspect in maintaining the quality of education in schools. SMK Ibnu Sina Batam currently employs a manual method for recording teacher attendance, which is prone to errors, delays in data compilation, and a lack of transparency in reporting. This study aims to develop a web-based information system mock-up to monitor teacher attendance more efficiently, accurately, and transparently.The research adopts the prototype model, which allows system development by involving users in each stage. The designed mock-up includes key features such as user login, attendance recording, teacher data management, and attendance report generation. The analysis results indicate that a web-based system offers advantages over the manual method in terms of recording speed, data security, and information accessibility.The findings suggest that a web-based teacher attendance monitoring system can serve as an effective solution to enhance school administration efficiency. Further implementation is recommended by incorporating biometric features and a mobile version to improve system functionality.

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