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The Impact of Management Information Systems and Technological Innovation on Organizational Productivity: A Literature Review Sarianja, Suherdian Septa; Veri, Jhon
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.302

Abstract

The main objective of this study is to explore the relationship between management information systems, technological innovation, and accounting education in the context of financial statement preparation practices. The literature search process was conducted using seven keyword combinations: (1) Management Information Systems AND Organisational Productivity, (2) Technological Innovation AND Organisational Performance, (3) Impact of IT Systems on Business Efficiency, (4) Role of Information Technology in Organizational Growth, (5) Digital Transformation AND Business Performance, (6) Enterprise Resource Planning (ERP) AND Productivity (7) Business Intelligence AND Organisational Efficiency. From this search, 1 article was found in Web of Science journals, 2 articles in Elsevier journals, 3 articles in Springer journals, 1 article in Willey-Blackweell journals, 2 articles in Taylor & Francis journals, 2 articles in SAGE Publications journals, 4 articles in Emerald journals, 2 articles in ProQuest journals, 1 article in Ebsco journals and 2 articles in MDPI journals. The literature review results indicate Management Information Systems (MIS) contribute significantly to organisational productivity by enhancing data management, improving decision-making processes, and increasing operational efficiency. Technological innovation drives productivity growth by automating business processes, improving workflow efficiency, and fostering adaptability in rapidly changing markets.
The Role of CRM-Based Information Systems and Service Quality in Enhancing Customer Loyalty of MSMEs in Padang Clarissa, Cindy; Veri, Jhon
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.304

Abstract

The study aims to discover the influence of CRM-based information systems and service quality on MSMEs' customer loyalty in Padang City. The unit of analysis is Micro, Small, and Medium Enterprises (MSMEs) in Padang City. The study utilised primary data obtained through the questionnaire. Sampling technique by using quota sampling. 120 questionnaires from MSMEs were returned as a final sample. Data were analysed using multiple regression analysis performed by SPSS software. The result shows that CRM-based information systems significantly influenced customer loyalty in Padang City. Service quality significantly influenced customer loyalty in Padang City. The findings of this study have several important implications; MSMEs should invest in and adopt digital CRM solutions to improve customer interactions, data management, and personalised services, ultimately leading to increased customer retention. MSMEs should improve their service standards continuously. Enhancing responsiveness, reliability, and customer engagement can help build stronger customer relationships and trust.
Implementation of an Integrated Information System for Construction Services Development to Support Infrastructure Projects at the Public Works Department of Tarakan City Hadriansa, H; Prayogi, Denis; Fadlan, Muhammad; Fandariansyah, F
IJISTECH (International Journal of Information System and Technology) Vol 8, No 5 (2025): The February edition
Publisher : Sekolah Tinggi Ilmu Komputer (STIKOM) Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/ijistech.v8i5.373

Abstract

Efficient infrastructure development requires effective management, particularly in developing construction services. The Public Works (PU) Department of Tarakan City faces challenges in overseeing and guiding construction service providers to ensure smooth execution and project quality. This study aims to design and implement an integrated information system using the Scrum method, which supports construction service development, project progress monitoring, contractor data management, and budget supervision. Scrum was chosen to enhance flexibility and collaboration among development teams by allowing the system to be built iteratively and incrementally. The system is designed to improve transparency, efficiency, and accuracy in managing construction projects. The implementation results show that applying the Scrum method in developing the integrated information system has successfully accelerated the verification process, reduced administrative errors, and improved budget control. Additionally, the system has increased project management efficiency, expedited decision-making, and facilitated monitoring and evaluation processes. This study recommends further development and expansion of the system to support more effective construction service development in the future
Antecedents and Consequence of Information Adoption of Sariayu Skincare Prospects Hasanah, Fauziyyah Ummul; Ernawadi, Yadi
Wiga : Jurnal Penelitian Ilmu Ekonomi Vol. 14 No. 2 (2024): September 2024
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

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Abstract

This study's goal is to investigate the potential antecedent and consequential effects of Sariayu face mask information adoption by creating a conceptual model of hypotheses that takes into account a wide range of potential contributing variables. The study explores the variables that influence the credibility and utility of EWOM as well as the reasons why buyers could use it. This survey had 140 participants who are potential customers of Sariayu face masks. The data were obtained using a one-shot or cross-sectional approach. Testing for convergent validity, discriminant validity, and composite reliability have all been successfully completed by the instrument. The data analysis method employed in this study was SmartPLS version 3.0 for structural equation modeling, or SEM. Fifteen out of the eight conjectures put up had actual evidence to back them up. Based on the research findings, perceived persuasiveness, eWOM usefulness, and eWOM credibility are all positively impacted by perceived informativeness, and eWOM usefulness positively impacts information adoption. Purchase intention benefits from the uptake of information. In order to establish strategies relevant to enhancing the quality of these features, the study's results are anticipated to be beneficial for future research and assessment management in the beauty industry.
Influencer Responsibilities in Disseminating Product Information: Consumer Protection Perspective in Indonesia Nila Muhedina Simarmata; Debora; Lesson Sihotang
Journal of Legal and Cultural Analytics Vol. 4 No. 1 (2025): February 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jlca.v4i1.13745

Abstract

In the digital era, social media has become a primary platform for product marketing, with influencers playing a crucial role in promoting goods and services. However, influencers often promote products that are not registered with the Indonesian Food and Drug Supervisory Agency (BPOM), potentially harming consumers. This study aims to analyze the responsibilities of influencers in promoting unregistered products and the mechanisms of consumer protection available in Indonesia. This research employs a normative legal method by analyzing statutory regulations, including Law Number 8 of 1999 on Consumer Protection and various BPOM regulations. The findings indicate that influencers can be held legally accountable for promoting illegal products, either due to negligence or intentional actions. Furthermore, consumer protection mechanisms are available through BPOM's supervision, sanctions against violators, and legal dispute resolution channels, both in and out of court. Strict law enforcement and comprehensive education are expected to foster a more responsible and safer marketing environment for consumers in the digital era.
Dynamic Archiving Information System (SIKD) For Company Operational Effectiveness Pt. Jakarta Industrial Estate Pulogadung (Persero) Nanda Salsabila Putri Harsya; Al Hasin
International Journal of Economics, Business and Innovation Research Vol. 4 No. 02 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

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Abstract

This study analyzes the implementation of Dynamic Archiving Information System (SIKD) at PT Jakarta Industrial Estate Pulogadung (PT JIEP) to improve operational effectiveness. SIKD replaces manual methods in archive management, thereby accelerating document searches, improving data security, and reducing paper use. This study uses a qualitative approach through observation, interviews, and fishbone diagram analysis. The results of the study indicate that Dynamic Archiving Information System (SIKD) improves time efficiency, employee productivity, and transparency and accountability of company operations. However, there are obstacles such as dependence on internet connection and lack of employee training. Other technical obstacles include limited document re-registration features (backdate) and suboptimal system capacity. To improve the effectiveness of SIKD, it is recommended to improve technology infrastructure, continuous training, and update features to make them more user-friendly. With these steps, SIKD can be more optimal in supporting PT JIEP's operations.
Study Literatur: Analisis Efektivitas Pelayanan Kesehatan Di Puskesmas Dalam Implementasi Sistem Informasi Manajemen Puskesmas (SIMPUS): Literature Study: Analysis of the Effectiveness of Health Services in Health Centers in the Implementation of the Health Center Management Information System (SIMPUS) Ade Risma; Juhri Panjaitan; Sultan Faqih Muhammad Lubis; Munanda Andin; Sri Hajijah Purba
Jurnal Kolaboratif Sains Vol. 8 No. 1: Januari 2025 - Jurnal Kolaboratif Sains (JKS)
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v8i1.7133

Abstract

Sistem Informasi adalah sistem yang sangat bermanfaat bagi penggunanya untuk menyelesaikan tugas dengan lebih efisien juga menyeluruh dan salah satu sistem informasi dibidang kesehatan adalah sistem informasi manajemen Puskesmas (SIMPUS) yang merupakan sistem yang menyediakan data mengenai semua keadaan kesehatan masyarakat di tingkat Puskesmas yang mencakup data tentang orang sakit, rujukan orang sakit, ketersediaan obat-obatan, dan data penyuluhan kesehatan masyarakat. Tujuan penelitian ini adalah untuk mengetahui dan memahami bagaimana efektifitas penerapan sistem informasi manajemen Puskesmas (SIMPUS) dalam memberikan layanan di Puskesmas. Metode yang digunakan adalah literatur review dengan proses seleksi artikel dilakukan dengan mempertimbangkan kriteria inklusi, yaitu artikel yang terbit dalam rentang tahun 2020-2024 dan memiliki relevansi langsung dengan SIMPUS, Puskesmas, Pelayanan Kesehatan melalui database Google Schoolar.Hasil yang didapat dari review k3-8 artikel yaitu SIMPUS mempermudah akses data pasien, mempercepat proses administrasi, dan meningkatkan efisiensi kerja staf medis. Selain itu, sistem ini memastikan ketersediaan informasi yang akurat dan tepat waktu, yang sangat penting untuk pengambilan keputusan dalam layanan kesehatan. Kesimpulan penelitian ini adalah penerapan sistem informasi manajemen puskesmas (SIMPUS) terbukti efektif dalam meningkatkan kualitas pelayanan kesehatan di puskesmas dan SIMPUS tidak hanya meningkatkan efisiensi operasional, tetapi juga memberikan pengalaman pelayanan yang lebih baik bagi pasien.
Fintech dan Inklusi Keuangan: Bagaimana Teknologi Informasi Mengubah Lanskap Ekonomi Global: Fintech and Financial Inclusion: How Information Technology is Changing the Global Economic Landscape Yulianti Karoma; Manggalawati Tande Bura
Jurnal Kolaboratif Sains Vol. 7 No. 12: Desember 2024 - Jurnal Kolaboratif Sains (JKS)
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v7i12.7173

Abstract

Penelitian ini mengkaji peran teknologi finansial (fintech) dalam meningkatkan inklusi keuangan di berbagai negara, dengan fokus pada dampak sosial dan ekonomi yang ditimbulkan serta tantangan yang dihadapi. Perkembangan fintech telah memberikan solusi inovatif dalam memperluas akses layanan keuangan, terutama bagi individu dan usaha kecil yang sebelumnya terpinggirkan oleh sistem perbankan tradisional. Studi ini menggunakan pendekatan kualitatif dengan metode eksploratif, yang menggabungkan wawancara mendalam dan analisis dokumen terkait fintech dan inklusi keuangan. Hasil penelitian menunjukkan bahwa fintech memiliki peran kunci dalam mengatasi kesenjangan akses keuangan, dengan tingkat signifikansi sebesar 90%. Meskipun demikian, tantangan utama yang dihadapi termasuk masalah regulasi (70%) dan keamanan data (75%), yang masih menjadi hambatan utama bagi pengembangan industri ini. Selain itu, fintech juga memberikan dampak ekonomi yang signifikan (88%), meningkatkan efisiensi ekonomi global melalui akses keuangan yang lebih inklusif. Kolaborasi antara fintech dan perbankan tradisional terbukti menjadi solusi yang efektif dalam mempercepat inklusi keuangan, dengan tingkat signifikansi 78%. Penelitian ini diharapkan dapat memberikan wawasan bagi pembuat kebijakan, pelaku industri, dan akademisi untuk mengembangkan strategi yang lebih efektif dalam memanfaatkan fintech untuk meningkatkan kesejahteraan ekonomi global, sambil mengatasi tantangan yang ada, seperti regulasi dan keamanan data.
Analisis Kepuasan Pengguna Aplikasi Access By KAI : Personal Innovativeness In Information Technology Sebagai Variabel Moderator Aulia, Gesi; Lattu, Arny; Permana, M. Anton
Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics Vol 11 No 1 (2025): Journal CERITA : Creative Education of Research in Information Technology and Ar
Publisher : UNIVERSITAS RAHARJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/cerita.v11i1.3381

Abstract

Banyaknya transportasi yang digunakan pada era sekarang ini adalah salah satu faktor banyak orang memilih transportasi yang bisa memanejemen waktu contohnya transportasi kereta api yang dapat diakses melalui aplikasi. Penelitian ini bertujuan untuk menganalisis kepuasan pengguna aplikasi Access By KAI dalam memenuhi kebutuhan penggunanya. Teknik penelitian menggunakan teknik SEM dengan aplikasi SMART PLS 3.0. Penelitian ini melibatkan 308 responden pada usia produktif yang menggunakan aplikasi Access By KAI. Penelitian ini menggunakan metode End User Computing Satisfaction (EUCS) dengan variabel dependent yaitu Accuracy, Content, Format, Ease Of Use, Timeliness dan Personal Innovativeness In Information Technology (PIIT) dan variabel independent yaitu Kepuasan Pengguna. Hasil penelitian menunjukkan bahwa Format, Timelineess dan PIIT berpengaruh signifikan terhadap kepuasan pengguna. Upaya yang diharapkan ialah perlunya peningkatan pada aspek Accuracy, Content dan Easy of Use agar meningkatkan kepuasan pengguna aplikasi Access By KAI.
Implementation of a centralized health quarantine information system at the Pangkalpinang Port Health Office Pratama, Fikry; Ahmad, Riris Andono; Sanjaya, Guardian Yoki
BKM Public Health and Community Medicine Vol 38 No 05 (2022)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/bkm.v38i05.19976

Abstract

Purpose: This research aims to evaluate and analyze the factors affecting the implementation the health quarantine information system (SINKARKES) in KKP Pangkalpinang. Methods: Quantitative research with cross-sectional design research. The population studied several 65 respondents. Test statistical and data analysis using structural equation model Partial least-square with smartpls 3.0 software. Results: Five factors have significant effects in supporting the success of the implementation of SINKARKES, the quality of the system to the user satisfaction, the quality of information on user satisfaction, the quality of service to user satisfaction, the use of systems against net benefit and management support of net benefit. Conclusions: The implementation of SINKARKES uses a top-down approach with the development and adjustment of a system that runs thoroughly by focusing on meeting the needs of the central unit. This approach model is considered not ideal for the characteristics of the complex health quarantine information system module.

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