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SINERGI: Jurnal Ilmiah Ilmu Manajemen
Published by Universitas Dr. Soetomo Surabaya
ISSN : 20874987     EISSN : 25490419     DOI : https://doi.org/10.25139/sng.v12i2.5705
Core Subject : Economy,
Economics, Econometrics & Finance
SINERGI : Jurnal Ilmiah Ilmu Manajemen invites scholars, researchers, and students to contribute the result of their studies and researches in management human resources and marketing field, strengthen science knowledge exchange with other institutions.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 172 Documents
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The Influence of Service Quality, Price, and Campus Image on Loyalty Through Student Satisfaction as an Intervening Variable at STIE PEMUDA Surabaya Lelono Diyah Setiyowati; Slamet Riyadi
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 12 No. 2 (2022)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (741.96 KB) | DOI: 10.25139/sng.v12i2.5756

Abstract

This study aims to analyze the effect of Service Quality (X1), Price (X2), Image (X3), on Student Loyalty (Y), STIE PEMUDA Students with student satisfaction as an intervening variable. The population in this study were all STIE PEMUDA students, the sampling technique used was stratified random sampling with 119 respondents taking data through a Likert scale model questionnaire. This study uses the Path analysis test with the help of the SPSS For Windows 16.0 computer program. The results of this study indicate that service quality has a positive and significant effect on student satisfaction. Price has a positive and significant effect on student satisfaction. Campus Image has a positive and significant influence on student satisfaction. Service Quality has a positive and significant influence on student loyalty. Price has a positive and significant effect on loyalty. Campus Image has a positive and significant influence on loyalty. Student satisfaction has a negative effect on loyalty. Service Quality has a positive and significant influence on student loyalty through student satisfaction. Prices have a positive and significant effect on student loyalty through student satisfaction. Campus image has a positive and significant influence on student loyalty through student satisfaction.
Strategies and Policies of East Java Regional Government in Encouraging The Spread of Investment and Building The Investment Climate 2021-2025 Sutarmin; Saibat
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 12 No. 2 (2022)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (857.434 KB) | DOI: 10.25139/sng.v12i2.5771

Abstract

Abstract. This research was conducted at the Investment and One-Stop Services Office / Dinas PenanamanModal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) of East Java Province. This research aims to provideinformation related to Promoting Strategy and Policy, expanding the Spread of Investment and building theInvestment Climate in East Java. This study uses a qualitative method with a descriptive approach. Datacollection techniques can be done by observation, questionnaire, documentation and a combination of all. Thedata sources used in this study are primary data and secondary data. The informants in the study were theOffice in the East Java Provincial Government, Regency / City DPMPTSP in East Java, Internal Affairs in theEast Java Province DPMPTSP. While the sampling used in this study is saturated sampling. Based on the resultsof the study it was concluded that 1. Improved coordination between the Central Government, ProvincialGovernment and Regency / City Governments of East Java, 2. designing an online-based market place that sellsInvestment Project Ready to Offer (IPRO) projects 3. Improving the investment climate to make it moreconducive and overlapping regulations, increasing bureaucratic efficiency through simplifying businesslicensing procedures, regulations and Law Enforcement. 4. Encouraging the creation of a one-door IntegratedLicensing Service institution in the Regency/City. 5. Encouraging investment in businesses that are lessattractive to investors. 6. Encouraging investment in areas that have so far had minimal investment, such as thecentral and southern regions of East Java. 7. Encouraging the opening of new industrial areas, especially outsidethe Surabaya, Gresik, Sidoarjo and Mojokerto areas. Improving the investment climate so that it is moreconducive and regulations are overlapping, increasing bureaucratic efficiency through simplifying businesslicensing procedures, regulations and Law Enforcement. 4. Encouraging the creation of a one-door IntegratedLicensing Service institution in the Regency/City. 5. Encouraging investment in businesses that are lessattractive to investors. 6. Encouraging investment in areas that have so far had minimal investment, such as thecentral and southern regions of East Java. 7. Encouraging the opening of new industrial areas, especially outsidethe Surabaya, Gresik, Sidoarjo and Mojokerto areas. Improving the investment climate so that it is moreconducive and regulations are overlapping, increasing bureaucratic efficiency through simplifying businesslicensing procedures, regulations and Law Enforcement. 4. Encouraging the creation of a one-door IntegratedLicensing Service institution in the Regency/City. 5. Encouraging investment in businesses that are lessattractive to investors. 6. Encouraging investment in areas that have so far had minimal investment, such as thecentral and southern regions of East Java. 7. Encouraging the opening of new industrial areas, especially outsidethe Surabaya, Gresik, Sidoarjo and Mojokerto areas. Encouraging the creation of a one-door IntegratedLicensing Service institution in the Regency/City. 5. Encouraging investment in businesses that are lessattractive to investors. 6. Encouraging investment in areas that have so far had minimal investment, such as thecentral and southern regions of East Java. 7. Encouraging the opening of new industrial areas, especially outsidethe Surabaya, Gresik, Sidoarjo and Mojokerto areas. Encouraging the creation of a one-door IntegratedLicensing Service institution in the Regency/City. 5. Encouraging investment in businesses that are lessattractive to investors. 6. Encouraging investment in areas that have so far had minimal investment, such as thecentral and southern regions of East Java. 7. Encouraging the opening of new industrial areas, especially outsidethe Surabaya, Gresik, Sidoarjo and Mojokerto areas. Keywords: Investment; Equity; Development
Investment Decisions, Funding Decisions, Dividend Policy and Their Effect on The Value of Food and Beverage Companies on The Indonesia Stock Exchange Harlina Meidiaswati
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 13 No. 1 (2023)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (545.379 KB) | DOI: 10.25139/sng.v13i1.5566

Abstract

Firm value is very important for managers and investors. To increase the value of the firm, managers are required to be able to make the right financial decisions, which include investment decisions, funding decisions, and dividend policies. The purpose of this study is to analyze the effect of investment decisions, funding decisions, and dividend policy on firm value in food and beverage companies listed in the Indonesia Stock Exchange period 2017-2020. The sample used in this study were 12 companies. The sampling technique used was purposive sampling method. The analysis technique used is multiple linear regression. The results of this study indicate that simultaneously investment decisions, funding decisions, and dividend policy affect firm value. But partially, investment decisions have negative insignificant effect on firm value, funding decisions have positive significant effect on firm value, and dividend policy has positive significant effect on firm value.
Bibliometric Analysis Toward to Intellectual Capital on Small Medium Enterprises (SMES) Nanik Kustiningsih; Ardianto; Rifda Fitrianti; , Irawat Abdul; Marwan Altarawneh
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 13 No. 1 (2023)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (799.166 KB) | DOI: 10.25139/sng.v13i1.5779

Abstract

This study determines the development trend of Intellectual Capital research in SMEs published by leading journals indexed by Scopus by identifying key authors, keywords, journals that publish in IC and MSMEs and countries that write a lot of research related to it.The data analyzed consisted of 266 research publications from 1998-2020 using the VoS viewer application to discover the intellectual Capital research development bibliometric map.The findings suggest that there are two major theories related to intellectual capital in technology-based SMEs, namely resource-based view and knowledge base view, which support and complement each other
The Impact of Discipline and Integrity on The Performance of Telkom Employees in The South Surabaya Region Okky Nur Susanto; Slamet Riyadi; Abdul Halik
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 13 No. 1 (2023)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (870.834 KB) | DOI: 10.25139/sng.v13i1.5799

Abstract

Discipline and integrity possessed by employees is a reflection of the company's performance, both of which will be able to affect employee performance. Maintaining the discipline and integrity of employees is one of the important functions of operational human resource management because the better the level of discipline and integrity of employees, it will simultaneously affect the company's performance. This study aims to determine the impact of discipline and integrity on employee performance. Discipline is tested through example, waskat (attached supervision), firmness. Integrity is tested through honesty, consistency, commitment. Performance is tested through the quality of work, responsibility, cooperation. The research method is quantitative with a sample taken of 110 Telkom employees in the South Surabaya Region. The data analysis technique uses the Structural Equation Modeling (SEM) method using IBM SPSS Statistics and AMOS version 24 software. The results of this study indicate that discipline and integrity have a significant influence on the performance of Telkom employees in the South Surabaya Region
The Influence of Work Discipline, Motivation, Organizational Culture, and Leadership Style on Employee Performance Galang District, Batam City Martinus Buulolo; Yanto; Kepi Kusumayanti
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 13 No. 1 (2023)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (264.928 KB) | DOI: 10.25139/sng.v13i1.5814

Abstract

Organizations have quite serious challenges, namely managing, developing in achieving the end results of employee performance. Creative resources bring renewal, contribution to the interests of modern organizations at work. This study aims to determine the involvement of work discipline, motivation, organizational culture, and leadership style on employee performance. The approach used in research uses a quantitative descriptive approach. 69 respondents as data sources in this study were employees of Galang District, Batam City. The alternative method used to analyze this research is the Statistical Package for the Social Sciences (SPSS). Each variable is tested for validity, reliability test at the initial stage. Furthermore, the variables of work discipline, motivation, organizational culture, and leadership style will be tested on employee performancewhich is the second stage of testing. Work discipline is proven to have a positive and significant effect on employee performance in research, and organizational culture shows positive results and has a significant effect on employee performance, and leadership style shows positive and significant results on performance. Then work discipline has a negative and significant effect. Lastly, other findings about the relationship between work discipline, motivation, organizational culture, and leadership style show positive and significant results on their involvement in employee performance.
Effect of Leverage, Inventory Intensity, Fixed Asset Intensity, and Political Connections on Tax Aggressiveness (Empirical Study of Multinational Companies Listing on The Indonesia Stock Exchange 2017-2021) Inggrit Dewi Sartika; Sri Lestari Yuli Prastyatini
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 13 No. 1 (2023)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (526.876 KB) | DOI: 10.25139/sng.v13i1.5926

Abstract

This study aims to prove empirically thst leverage, inventory intensity, fixed asset intensity, and political connections have an effect on tax aggressiveness. The population of this study are multinational companies listed on the Indonesia Stock Exchange between 2017 and 2021. This survey relied on quantitative research and a variety of secondary data sources. In the population, there are 85 businesses. The sampling technique is 25 companies x 5 years = 125 financial report data from companies. In this case, the analytical method used is multiple linear regression analysis. Testing outcomes of the multiple linear regression coefficients show that Leverage does not affect tax aggressiveness. Inventory intensity influences tax aggressiveness positively. The power of fixed assets has a positive effect on tax aggressiveness. The political connections have no bearing on tax evasion. Keywords: Leverage, inventory intensity, fixed asset intensity, political connections, tax aggressiveness.
Innovational Model for Cooperation Membership Development Through Human Resources Development Dwi Astutiek
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 13 No. 1 (2023)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (460.639 KB) | DOI: 10.25139/sng.v13i1.5989

Abstract

The model for fostering cooperative members has so far been limited to general and ceremonial matters, which is not sustainable, resulting in the cooperative becoming ill and possibly collapsing. For the development of cooperative members so that they can give meaning and be carried out in a sustainable manner, an innovation model is needed in coaching through the concept of human resource development. The purpose of this study is first, to describe the innovative model of fostering cooperative members. Second, to answer the question of survival in relation to family economic independence in an era of uncertainty. This type of research uses a qualitative descriptive approach. Data collection techniques were carried out by means of observation, in-depth interviews, and documentation of references and photos/videos. Data were obtained from several informants whose number was not determined beforehand, by appointing one key informant. Members of cooperatives whose postscript are MSME actors. It is necessary to strengthen survival from an uncertain era, namely by involving members to organize their hearts, mapping their own potential, conducting market mapping, having strong faith in doing business and surrendering to the giver of fortune, expanding relationships, building an entrepreneurial spirit by continuing to innovate in life and always be grateful for destiny to be Happy (7M).The results showed that there was an increase in the productivity of cooperative members from the 7M coaching innovation model approach.
What Leads to Counterproductive Work Behavior? Predicting The Effect of Resistance to Change Miftachul Mujib; Masitha Fahmi Wardhani; Rudi Kurniawan
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 13 No. 2 (2023)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/sng.v13i2.6574

Abstract

There is still limited literature on organizational change management that focuses on examining the impact of resistance to change on deviant work behavior. This study examines the effect of resistance on changes in counterproductive work behavior. Change information is proposed as a moderating variable in the effect of resistance on changes to counterproductive work behavior. This study took a population of lecturers in the context of organizational change in higher education institutions with the establishment of the MBKM Curriculum as a substitute for the previous curriculum. Data were obtained from a sample of 156 using a random sampling technique. Data analysis used the SEM-PLS technique with the Warp-PLS application. The study results prove that resistance to change has a positive effect on counterproductive work behavior. However, the study results contradict the second hypothesis, where the moderating effect of change information is positive. These results contribute to developing organizational change management literature that has not been studied before by providing evidence that resistance to change can lead to counterproductive work behavior. The results of this study also explain the need for organizations to deal with resistance to organizational change shown by employees so that it does not lead to behavior that is detrimental to the organization, such as counterproductive work behavior
Factors in Influencer Marketing That Affect Generation Z's Impulse Buying Behavior on Instagram Fadhilah F; Galih Ginanjar Saputra
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 13 No. 2 (2023)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/sng.v13i2.6683

Abstract

Influencer marketing is one of the strategies used to influence consumers in deciding on purchases through Instagram social media. However, along with the development of Instagram social media, the number of influencers on Instagram social media has also grown, which makes it difficult for brands to choose the right influencers to influence Generation Z to make purchase decisions. Generation Z, the majority of Indonesia's population, is the digital generation that most often makes online purchases. The phenomenon of impulse buying or unplanned purchases is a phenomenon that can be an opportunity for business actors to develop their marketing strategies to increase sales. This study aimed to analyze the factors that can influence the impulse buying behavior of Generation Z on Instagram. The survey was conducted based on a sample of 109 Instagram users in Indonesia who had made impulse purchases because they saw content uploaded by Influencers on Instagram. The results of this study state that factors in influencer marketing that can influence the impulse buying behavior of Generation Z on Instagram social media are source credibility moderated by the type of influencer. Source credibility has 3 components: expertise, attractiveness, and trustworthiness. At the same time, the type of influencer is divided into micro-influencers and macro-influencers, which are measured based on the number of followers they have. Furthermore, the findings from this study have beneficial implications for developing effective Instagram marketing communication strategies with the Generation Z target market. Keywords: Generation Z, Impulse Buying, Source Credibility, Influencer Marketing

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