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INDONESIA
Indikator: Jurnal Ilmiah Manajemen & Bisnis
Published by Universitas Mercu Buana
ISSN : 25986783     EISSN : 25984888     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
INDIKATOR is a scientific journal of management and business published three times a year in January, April and August. The journal scope and focus are human resource management, marketing and finance.
Arjuna Subject : -
Articles 10 Documents
 1 
Search results for , issue "Vol 8, No 1 (2024)" : 10 Documents clear
The Positioning of Coffee Shops Based on Consumer Perceptions: Study of Coffee Shops in Brebes Regency Aziz, Muhamad Syahrul; Iskandar, Khalid; Ikhwan, Syariefful
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.25394

Abstract

The coffee shops are starting to bloom in Indonesia and are attracting more and more coffee lovers. Coffee shop growth rates also occur in Brebes Regency. Many new coffee shop brands offer new facilities and concepts to the community, especially the Brebes Regency area, so that every coffee shop entrepreneur must know the positioning in order to survive in the competition. The purpose of this study was to determine the mapping of consumer perceptions of the 3 coffee shops included in the research object in Brebes Regency, namely Kelirumology Coffee, Rajaswa Coffee and Warkop 12 based on the attributes of service quality, brand, location, facilities, price, menu diversity, and atmosphere so that useful to know the positioning of the coffee shop. Positioning is determined by reading the perceptual maps generated based on multidimensional scaling (MDS) analysis. The research data were obtained from questionnaires, library research, and direct observation according to the research objectives. The analysis technique uses multidimensional scaling with a sample of 86 respondents from consumers who have visited the 3 coffee shops. The results showed that consumers have their own perception of each brand based on the attributes of service quality, brand, location, facilities, price, menu variety and atmosphere. On the perception map, the coffee shop brand Kelirumologi Kopi leads because it is in quadrant I with positive coordinates in each dimension. Coffee shop brand Warkop 12 is in quadrant III. The Rajaswa Coffee brand is in quadrant IV. The results of the Kelirumologi Coffee coffee shop mapping lead with superior menu diversity, prices and facilities. But Kelirumologi Kopi has a weakness in brand attributes. Rajaswa Coffee coffee shop ranks second with excellence in brand and location attributes. But Rajaswa Coffee has weaknesses in the attributes of service quality and menu variety. Coffee shop Warkop 12 last place with excellence in service quality and atmosphere. And Warkop 12 has weaknesses in the attributes of location and price.
The Influence of Leadership, Organizational Commitment, and Work Environment on Employee Performance Ismansyah, Defrino; Parwoto, Parwoto
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.23359

Abstract

This study aims to determine the effect of leadership, organizational commitment and work environment on employee performance at PT Sugity Creatives Indonesia. The research method is associative research, with data collection through a questionnaire, literature study and interviews. Testing was carried out with a sample of 64 people using the purposive sampling method, measurement scales using Likert scale. On the analysis of data using multiple linear regression test with SPSS 26 program.Testing of partial variable results that showed leadership affected the employee performance with a level of significance of 0.007 < 0.05. organizational commitment has no effect on employee performance with a level of significance of 0.110> 0.05, and work environment affects employee performance with a level of significance of 0.032< 0.05. Therefore, it needs to be a serious concern for leaders in PT Sugity Creatives Indonesia affecting the performance of the employees, of some of the indicators that the author described based on a detailed questionnaire results are expected to increasingly see the performance of employees in PT Sugity Creatives Indonesia.
Employee Engagement of Influencer Generation: The Role of Employee Voice, Organizational Culture, and Career Development Benaya, Joseph Onesiforus; Nursanti, Tinjung Desy
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.24793

Abstract

It is the goal of this research to figure out the extent to which elements such as employee voice, organizational culture, and career development have an impact on employee engagement among Influencer Generation, or generation Z as it is more commonly referred to.  In this study, a quantitative methodology is utilized, and the participants are members of Influencer generation who are now employed. For the purpose of this investigation, the application SmartPLS version 4 and the Structural Equation Model (SEM) are utilized for the processing and analysis of the data. According to the findings of the analysis of the data, the factors of career development, corporate culture, and employee voice all have positive and significant effects on employee engagement. Due to the fact that these aspects have an effect on employee engagement, which in turn can lead to increased economic performance, researchers propose that organizations pay attention to employee voice, organizational culture, and career development.
The Effect of Motivation on Employee Performance with Work Discipline as Mediating Variable at Pos Indonesia Bekasi Main Branch Dewi, Syntia; Widigdo, Aslam Mei Nur
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.23761

Abstract

The purpose of this research is to quantify and examine the impact of employee motivation on performance, with work ethics serving as a mediating factor. The population in this research amounted to 260 employees of PT Pos Indonesia Bekasi Main Branch. The sample used in the research amounted to 50 employees, calculated based on the Slovin formula. The technique used is probalility sampling and the sample method used is simple random sampling. The data collection method uses a survey method with data collection in the form of a questionnaire. Furthermore, the data is processed through SmartPLS version 3 and the Data Analysis Method with PLS-SEM. The results of this research concluded that Motivation has a positive and significant influence on Work Discipline; Work Discipline has a positive and significant influence on Employee Performance and Motivation has a positive and significant influence on Employee Performance. Then Motivation has a positive and significant influence on Employee Performance through mediation of Work Discipline.
The Effect of Empowering Leadership on Happiness at Work Using Job Crafting as a Mediation Variable on Bank Pengkreditan Rakyat (BPR) Profidana Paramitra Employess Fajrunnikmah, Bonafida Isma; Probosari, Ninik
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.24304

Abstract

This study aims to determine and analyze the effect of Empowering Leadership on Happiness at Work Using Job Crafting as a Mediation Variable on Bank Pengkreditan Rakyat (BPR) Profidana Paramitra Employess in Bantul, DIY. This type of research is quantitative research. The population of this study were all permanent employees of 44 employees with saturated sampling (census), the majority aged 21 to 32 of 22 employees (50%), female sex of 27 employees (61.4%), had studied There are 40 employees (90.9%) with undergraduate degree, and 36 employees (81.8%) have worked for 1-11 years for 1-11 years. The data analysis method uses the Structural Equation Model (SEM) method with the help of SmartPLS 3.0 software. The results of this study state that there is a significant positive effect of empowering leadership on happiness at work. There is a significant positive effect of empowering leadership on job crafting. There is a significant positive effect of empowering leadership on happiness at work which is mediated by job crafting. 
The Effect of Debt Policy, Profitability and Liquidity on Dividend Policy Khairi, Himmatul
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.21735

Abstract

The purpose of this study is to investigate the impact of debt policy (measured by Debt to Equity Ratio), profitability (measured by Return on Asset), and liquidity (measured by Current Ratio) on dividend policy (measured by Dividend Payout Ratio). The study focuses on companies listed on the Indonesia Stock Exchange (IDX) under the Jakarta Islamic Index 70. Secondary data from financial statements spanning three consecutive years (2019 to 2021) were utilized for the analysis. The research employed purposive sampling, resulting in a sample of 44 companies, and multiple linear regression analysis was employed to test the research hypotheses. The findings indicate that, collectively, debt policy, profitability, and liquidity significantly influence the dividend policy of companies within the Jakarta Islamic Index from 2019 to 2021. However, when considering individual variables, only profitability demonstrates a significant impact on dividend policy among the listed companies from 2019 to 2021
Return and Risk of Stock Investment in Finance Sector Sibarani, Bintang Berliana
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.22751

Abstract

The goal of this study is to offer investors with information to aid in deciding how to allocate their investment dollars. Investment risk results from the discrepancy between the projected return and the actual return; unfavorable risk is brought on by uncertain situations. If macroeconomic conditions are favorable, inflation is under control, exchange rates improve, and interest rates are low, investors will feel secure. Investors look for a return on their investments, either in the form of dividends or capital gains. Investors' behavior toward risk have an impact on investment decisions that are based on risk and return. The five economic circumstances studied in this study are as follows: (1) recession; (2) moderate recession; (3) normal; (4) good; and (5) excellent. The result of this study is investment at BNGA (PT CIMB NIAGA, Tbk) and BBCA (PT BANK CENTRAL ASIA, Tbk) as a high return and low risk. These stocks are recommended in any economic situation. If an investor fits the suggested risk-taker profile, they should consider investing in BNGA; otherwise, they should consider BBCA.
The Effect of Service Quality and Price on Customer Loyalty with Customer Satisfaction as an Intervening Variable (Case Study at Hotel Dedy Jaya Brebes) Ariyani, Deva; Harini, Dwi; Setiadi, Roby; Syaifulloh, Muhammad
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.22522

Abstract

The problem in this study is the decrease in demand for rooms at Hotel Dedy Jaya Brebes. The results of this study are a reference for the importance of maintaining customer loyalty, because the purpose of this study is to determine how the effect of service quality and price on customer loyalty, with customer satisfaction as an intervening variable. The research method used is a case study, which takes one particular object to be analyzed in depth by focusing on one problem. Purposive sampling technique on 86 people aged 17 years and over and have stayed or used the services of Hotel Dedy Jaya Brebes. Instrument tests are carried out with validity tests and reliability tests. This research was conducted with a Structural Equation Model (SEM) approach using Partial Least Square (PLS) software. The results showed that service quality affects customer satisfaction; price affects customer satisfaction; service quality affects customer loyalty; price affects customer loyalty; and customer satisfaction affects customer loyalty. The variable contribution of service quality and price to customer satisfaction is 75.4%, while service quality and price to customer loyalty is 82.6%. By conducting this research, it is hoped that there will be an improvement in the quality of service and prices offered by Hotel Dedy Jaya Brebes to its customers.
Analysis of Price, Product Quality and Location on Purchasing Decisions (Case Study at D'Top Chicken & Burger, Responsibility Branch) Barkah, Dwi Ariyanti; Dewi Mulyani, Indah; Ernitawati, Yenny; Afridah, Nur
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.23036

Abstract

D'Top Chicken & Burger is a franchise business operating in the fast food sector that sells processed food products. Made from fried chicken, it can be combined with other menus. This study aims to analyze the effect of price, product quality and location on purchasing decisions and what factors influence purchasing decisions at D'Top Chicken & Burger, Keuntungan Branch. The approach used in this research is a quantitative approach. Data collection techniques were carried out using observation, interviews, questionnaires, documentation and literature study. The sample determination technique used nonprobability sampling, with incidental sampling, obtaining 100 respondents. The statistical analysis techniques of this research include validity test, reliability test, classic assumption test, t test, F test, coefficient of determination (R2), and multiple linear regression analysis with the help of SPSS. The results in this study show that price has a positive and significant effect on purchasing decisions, product quality has a positive and significant effect on purchasing decisions, location has a negative and insignificant effect on purchasing decisions. D'Top Chicken & Burger, Kenggungan Branch, pays more attention to places of business such as expanding parking lots and supporting infrastructure to create a sense of comfort.
The Influence of Price, Consumer Taste, and Product Quality on Consumer Satisfaction Seen from a Sharia Management Perspective (Case Study: Sanjai Sil Aur Kuning Bukittinggi) Maisaroh, Maisaroh; Nurani, Khadijah
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 1 (2024)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v8i1.24570

Abstract

This research aims to analyze the influence of price, consumer tastes and product quality on consumer satisfaction. This research is classified as quantitative. The approach used in this research is a descriptive quantitative approach. Sampling used the purposive sampling method. The data used is primary data obtained from the owner of Sanjai Sil, Aur Kuning Bukittinggi. Meanwhile, the data analysis technique used is Multiple Linear Regression, which includes the Classic Assumption Test, Instrument Test, Hypothesis Test, Multiple Linear Regression Analysis, Determinance Test. The analysis of this research uses SPSS 16, based on the results of the T and F test hypothesis testing analysis shows that the independent variables (X1, Simultaneously, X3 has no simultaneous effect on the dependent variable (Y) or H0 is rejected with the Sig value. >0.0

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