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Sawala : Jurnal Administrasi Negara
Published by Universitas Serang Raya
ISSN : 23022231     EISSN : 25984039     DOI : -
Core Subject : Social,
Social Sciences
Journal Sawala is published two times a year in April and Oktober. This journal contains scientific articles on Public Administration science written in two languages: Bahasa Indonesia and English. The article is published in form of empirical research, conceptual or theoretical framework or issues related to the Public Administration sciences. Journal Sawala particularly focuses on the main problems in the development of the sciences of public policies and administrations areas. It covers the Administration Development, The Regional Autonomy And Bureaucracy, The State Apparatus, Good Governance, Government, The Decentralisation, Public Services, The Public Management, The Governance And Its Policy, And Any Social Sciences, Politics and Regional Planning.
Arjuna Subject : -
Articles 341 Documents
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Mal Pelayanan Publik Sebagai Praktik Inovasi Pemerintah Daerah Di Wilayah Provinsi Jawa Barat Mohamad Ichsana Nur
Sawala : Jurnal Administrasi Negara Vol. 11 No. 1 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i1.6601

Abstract

Public sector innovation is currently a big political and administrative agenda and is stealing attention from developed democratic countries, and following it to a number of other developing countries. In the context of Indonesia as a developing country, the Government is committed to continuing to support public service innovation through a series of existing rules and regulations. West Java is included in the top five highly innovative provincial government versions of the Ministry of Home Affairs of the Republic of Indonesia. Of the 27 regencies/cities in West Java, it seems that Bekasi City is the only region that has succeeded in developing its government innovations in a good and superior manner. It was recorded that from 2018 to 2021, the Regional Government of Bekasi City through the Investment Service and One-Stop Integrated Services received an award as a public service provider in the "Prime Service" category. This good achievement is known because the Regional Government of Bekasi City has succeeded in building and developing a Public Service Mall in the area effectively. Thus, this study aims to analyze the practice of local government innovation in Bekasi City, especially how the Public Service Mall in the City organizes its innovations. The results of this study indicate that the existence of the Bekasi City Public Service Mall is able to make its citizens more satisfied and trust the Regional Government. The Bekasi City Government, through its DPMPTSP, has won awards in the category of innovative public services several times. Indeed, this award is an encouraging bonus from efforts to provide public services that are able to bring benefit to its citizens. So that the people of Bekasi City become more prosperous because every need and interest in their lives can be properly taken care of by the Government.
Pendekatan Komunikasi Organisasi Dalam Pengelolaan Sampah di UPTD Tempat Pembuangan Akhir Ciangir Kota Tasikmalaya Beni Hartanto; Deni Sudrajat; Teguh Heri Widodo; Sopi Badrujaman; Tine Badriatin
Sawala : Jurnal Administrasi Negara Vol. 11 No. 1 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i1.6648

Abstract

The research was conducted with the aim of analyzing the organizational communication approach in waste management at the final disposal site of UPTD Ciangir, Tasikmalaya City. The theory used in this study is based on the opinion of experts relevant to the research problem, where the communication approach is measured in terms of internal communication and external communication. This research method uses qualitative methods with the aim of uncovering the communication barriers related to waste management at the UPTD final disposal site in Ciangir, Tasikmalaya City. The research informants were government officials, and employees of UPTD TPA Ciangir and Tasikmalaya City Environmental Department. Data analysis techniques are performed through data reduction, data display, verification, and drawing conclusions. Based on the results of this study, it appears that the communication carried out by UPTD TPA Ciangir Tasikmalaya City with an internal communication approach is going well, while for the external communication it is still not effective, therefore it requires yet another communication strategy that can solve waste management problems at TPA Ciangir Tasikmalaya City.
Peluang dan Intervensi Pengembangan Desa Wisata Potensi Wisata Bahari di Kabupaten Serang. Rahmawati Allyreza; Rahmi Winangsih
Sawala : Jurnal Administrasi Negara Vol. 11 No. 2 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i2.6576

Abstract

Village Tourism is currently a prima donna destination to release fatigue and find a new atmosphere in traveling. Especially with the covid-19 pandemic, the level of tourist visits to tourist villages has increased dramatically. Wargasara Tourism Village on Tunda Island is a tourist village in Serang Regency which has maritime potential. Wargasara Tourism Village on Tunda Island has great potential to be developed but experiences obstacles related to infrastructure facilities, understanding of tourism by the community, weak local government support. To overcome these obstacles, an analysis of opportunities and interventions in the development of Wargasara tourism village with marine potential is needed. The research method used is qualitative with literature review (using references to springer, science direct and scopus articles) and in-depth interviews with objective informants. This research provides another picture of the opportunities and interventions for the development of tourist villages with marine potential from the study of public administration using the dimensions of governance, namely institutions, values and processes. Improving and strengthening the governance of Wargasara tourism village is expected to answer the challenges faced in maximizing the potential of marine tourism in Serang Regency.
Evaluating Service Quality and Business Outcomes Post-Pandemic: Perspective From Hotels in Emerging Market Ayokunnu Adekunle Olowoporoku; Timilehin Olasoji Olubiyi
Sawala : Jurnal Administrasi Negara Vol. 11 No. 2 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i2.6975

Abstract

The impact of the novel coronavirus has been severe, and while crises are impossible to predict, they must be anticipated and planned for in business. However, less is known about the preparedness of emerging markets, particularly in the hospitality industry in Nigeria. Therefore this study seeks to situate the service quality debate within the emerging hotel service arena by exploring service quality and business outcomes in selected hotels within the Ogun East senatorial district, Ogun State, Nigeria. The study adopted the survey research design, which is cross-sectional. A convenience sampling technique was adopted in arriving at the respondents. A total of 232 copies of a questionnaire were received from the customers of twenty hotels in six major towns within the Ogun East senatorial district -Ijebu-Ode, Ago-Iwoye, Ijebu-Igbo, Sagamu, Ilishan-Remo, and Iperu-Remo representing 89.3% response rate. The regression analysis was carried out to test the effect of service quality on business outcomes. The main findings of the empirical study show that there is strong support for service quality to improve business outcomes in hotels. Specifically, service quality significantly impacted both competitiveness and brand recognition, the study's two measures of business outcomes. However, taken individually, the study found that tangibility as a factor showed little impact on outcomes but a strong impact on brand recognition. Similarly, service assurance significantly affected business competitiveness but only mildly impacted brand recognition. The distinct effects of service quality and business outcomes post-pandemic in Nigeria were highlighted. It also provided hotel stakeholders and owner-managers with insights on the need to enshrine service quality management in the corporate policies to reduce customer dissatisfaction and poor business outcomes. It is also essential for hotel operators to stay abreast of the current and future needs of an ever-evolving industry and to meet the demands of guests who are becoming more sophisticated. Innovation and originality are essential to the hotel industry's outcome. This is one of the first studies to provide empirical evidence of the relationship between service quality and business outcomes post-pandemic in Nigeria. The results provide new insights into this relationship and may clarify divergent results found in the literature from other climes
Dampak Pengelolaan Dana Desa Terhadap Peningkatan Pendidikan Desa Amirul Mustofa; Febrian Ari Anggara; Zainal Fatah
Sawala : Jurnal Administrasi Negara Vol. 11 No. 2 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i2.7243

Abstract

Tujuan dari penelitian ini adalah untuk mengkonfirmasi bagaimana pengelolaan uang desa mempengaruhi peningkatan pendidikan di Desa Sukomulyo di kecamatan Mojowarno, Kabupaten Jombang. Penelitian dilakukan di desa Sukomulyo, Kecamatan Mojowarno, Kabupaten Jombang. Prosedur penelitian yang digunakan adalah jenis penelitian kualitatif dengan menggunakan prosedur deskriptif. Objek penyelidikan adalah empat dusun di Desa Sukomulyo, Kecamatan Mojowarno. Metode pengumpulan informasi yang digunakan dalam penelitian ini adalah lapangan. Teknik analisis informasi yang digunakan dalam penelitian kualitatif meliputi transkrip wawancara, analisis reduksi informasi, dan analisis.interpretasi informasi Hasil riset menampilkan jika program dana desa di Desa Sukomulyo ialah kenaikan pembangunan infrastruktur, pengembangan serta revisi warga sanggup dikatakan sudah tercapai. Keterlibatan pemerintah desa dalam menunjang kenaikan kualitas pembelajaran di Desa Sukomulyo sudah dicoba baik dari segi akses pembelajaran fasilitas serta prasarana pembelajaran Keterlibatan pemerintah desa dalam mendukung kualitas pendidikan di Desa Sukomulyo dalam akses pembelajaran terwujud seluruhnya perihal ini dibuktikan dengan terselenggaranya serta dibangunnya fasilitas serta prasarana pembelajaran dengan menyelenggarakan PAUD, TK/TPA serta TBM yang menampilkan terdapatnya keterlibatan pemerintah desa. pemerintah desa dalam tingkatkan kualitas pembelajaran dari segi fasilitas serta prasarana sudah dilaksanakan
Analisis Penggunaan Aplikasi Tata Kelola BBM : Sebuah Pendekatan Multimetode Lilis Dewi Nurjanah Dewi; Gugun Geusan Akbar
Sawala : Jurnal Administrasi Negara Vol. 11 No. 2 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i2.7487

Abstract

This study aims to analyze the use of the My Pertamina application using a combined method between TAM (Theory Acceptance Model) and TRA (Theory of Reasoned Action). My Pertamina application is a mobile application developed by Pertamina which is used to provide non-cash fuel oil payment services. The TAM and TRA methods are used as the theoretical framework in this study to understand the factors that influence the acceptance and use of the My Pertamina application by users. TAM acceptance theory focuses on factors that influence users' attitudes toward technology adoption, while TRA addresses factors that influence users' intention to use a system. This research uses a quantitative approach by surveying users of the My Pertamina application. The data collected included users' perceptions of perceived usefulness, perceived ease of use, benefits obtained, perceived subjective norms, and attitudes toward using the application. Data analysis was conducted using regression techniques to test the relationship between the variables in the TAM and TRA models.
Implementasi Cash Management System (CMS) Pada Kementerian Kesehatan Republik Indonesia Fithriyah Susanti; Aos Kuswandi; Dwi Putranto Riau
Sawala : Jurnal Administrasi Negara Vol. 11 No. 2 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i2.7559

Abstract

Cash Management System (CMS) is a service provided by banks for institutions or companies to be able to manage finances non-cash. This non-cash policy is something that has just been implemented within the Directorate General of Pharmaceuticals and Medical Devices. This study aims to determine the implementation of CMS using the McKinsey 7S model, and analysis of strategies with SWOT and QSPM to obtain the best alternative strategies to improve CMS implementation. The method used is descriptive qualitative using primary and secondary data. The results of the study reveal that CMS implementation has been going well, although system errors, transaction failures and third parties still cannot make non-cash payments. The best alternative strategy that can be applied to institutions is to prepare SOPs, improve the quality of financial human resources, and carry out regular CMS evaluations. Thus, the implementation of CMS Banking within the Directorate General of Pharmaceuticals and Medical Devices still needs to be refined by considering the results of alternative strategies so that CMS implementation can be better in realizing clean, transparent and accountable financial management.
Pengaruh Self-Agency Perempuan Pengolah Bakso Ikan Terhadap Tingkat Ketahanan Pangan Keluarga di Desa Muara, Kecamatan Wanasalam, Kabupaten Lebak Shanty Kartika Dewi; Mahpudin Mahpudin; Wawan
Sawala : Jurnal Administrasi Negara Vol. 11 No. 2 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i2.7560

Abstract

In the view of feminism, women who are in a subordinate position have an influence on the formation of women's gender identity. This limits women in making decisions in their own lives. Thus, women become vulnerable to poverty, underdevelopment, and violence. Nevertheless, women fish ball processors in Muara Village, Wanasalam Sub-district, Lebak Regency are able to be empowered and choose to take on multiple roles. They become Self-Agencies as fish ball artisans motivated by economic factors. In the perspective of food security, income is one of the indicators that determine the level of household food security. This study examines the effect of Self-Agency of Women Fish Meatball Processors (X) on the Family Food Security Level (Y) in Muara Village, Wanasalam District, Lebak Regency. With a quantitative research method with a Guttman scale model and purposive sample technique. The results of the hypothesis test showed that there was an effect of Self-Agency of women fish ball processors on family food security by 25%. And the regression test results that the regression coefficient value of X is 0.351 (b) and the consistent value of the family food security variable is 14.521 (a). So that the conclusion obtained is that every additional 1% value of X value, the value of Y increases. Thus, the direction of the influence of X on Y is positive.
Public Policy from A State Administration Perspective Mandalawangi Bumdes Development Strategy Tasikmalaya District Astri Siti Fatimah; Deni Sudrajat; Beni Hartanto; Tine Badriatin
Sawala : Jurnal Administrasi Negara Vol. 11 No. 2 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i2.7568

Abstract

This research aims to develop a strategy for developing Village-Owned Enterprises (BUMDes) in Mandalawangi Village, Tasikmalaya Regency. Bumdes is an economic institution owned by village communities with the aim of improving the welfare of village communities. This research uses qualitative methods with data collection techniques through interviews, observation and documentation studies. The research results show that Bumdes Mandalawangi has great potential in developing various economic businesses in the village. However, to optimize this potential, the right strategy is needed. The Mandalawangi Bumdes development strategy is expected to help improve the welfare of village communities, create jobs and reduce dependence on certain economic sectors. Apart from that, this strategy can also be a guide for other villages in developing their Bumdes.
Mendiskusikan Penelitian-penelitian Terdahulu dengan Tema “Politik Uang di Indonesia” dari Tahun 1983-2023 Berdasarkan Pencarian Scopus Bunga Aprillia; Yamardi Yamardi
Sawala : Jurnal Administrasi Negara Vol. 11 No. 2 (2023): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v11i2.7608

Abstract

Money politics in Indonesia is a phenomenon that often occurs in general elections at the central, regional and village levels. There are very few studies on money politics in the world, in a Scopus search from 1983-2023 there were only 50 documents discussing it. Among the 50 writers, there are dominated by writers from Indonesia who study money politics in Indonesia. This research is descriptive research using the literature study method. The literature study method is a series of activities related to methods of collecting library data, reading, and taking notes, and managing research materials. Based on Scopus search results, of the 50 documents only 7 (seven) documents are relevant to Indonesia's political conditions. This previous research document discusses the origins of money politics from the new order to money politics from a gender dan religiosity perspective. The results of the research state that money politics is about people's willingness to buy votes but normatively it does not determine the choice of political party that gives monetary gifts. Keywords: Literature Study, Money politic, Scopus website.

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