IJEBD (International Journal Of Entrepreneurship And Business Development)
Focus and Scope IJEBD International Journal of Entrepreneurship and Business Development is an international, peer-reviewed journal publishing articles on all aspects of Entrepreneurship and Business Development. All accepted articles will be published on payment of an article-processing charge, and will be freely available to all readers with worldwide visibility and coverage. Section Policies Articles Open Submissions Indexed Peer Reviewed Attachment Open Submissions Indexed Peer Reviewed
Articles
681 Documents
<![CDATA[The Influence of Sustainability Report, ISO 9001 Certification, and Food Safety Management System Certification toward The Customer Satisfaction in PT XYZ, Sidoarjo ]]>
<![CDATA[Yuli Kurniawati]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1965
<![CDATA[Purpose: As the world goes into unpredictable situation, business activities have turned differently. Since the age of corporate social responsibility, sustainability is introduced. To deep dive into human development and social impact, global standards are also required to comply with. This fact is no surprise as business operations affect many aspects in life. This study focuses on the observation of three independent variables; sustainability report, ISO 9001 certification, FSMS (FSSC 22000) certification, and also how they influence customer satisfaction in the industry. Design/methodology/approach: Method used here is a quantitative approach that include classical assumption, multiple linear regression, and also hypothesis tests. Author examines them in an order, to keep the presentation well-structured that is segregated in a few chapters. Findings: Result of the study shows that all of the independent variables influence the dependent variable both partially and simultaneously with R2 score is at 0.42 and its intercept scored at 27.97. Research limitations/implications: This paper is limited to the context of management systems only observing the influence of the three independent variables and one dependent variable as stated in the abstract. Practical implications: This study will support the understanding on how the report of sustainability and management systems to be able to influence the customer satisfaction in business. This may broaden the view on corporate image and improve its acceptance in the society. Originality/value: This paper is originally written by the author with no participation of other researcher/s and only use some journals & books as reference. Paper type: Research paper]]>
<![CDATA[The Effect of Employee Trust on Customer Satisfaction With Positive Emotions As Moderating Variable ]]>
<![CDATA[I Gede Wiyasa MS]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1969
<![CDATA[Purpose: To prove and analyze positive emotions as a moderating variable to influence customer trust Satisfaction at the “Simple Group” café in Surabaya and Gresik. Design/methodology/approach: The analysis carried out is quantitative analysis using multiple linear regression to answer the problem formulation and determine the effect of the variables that have been determined. Findings: The effect of the quality of employee trust on satisfaction moderated by positive emotions at the “Simple Group” coffee shop in Surabaya and Gresik. The results of the analysis can be concluded that customer satisfaction is largely determined by the company's trust given to employees who deal directly with customers. Where in this case satisfaction when interacting is that customers get comfortable and good service from employees of the "Simple Group" coffee shop in Surabaya and Gresik. Practical implications: Intensifying efforts in the economic field. Originality/value: This paper is genuine Paper type: research paper]]>
<![CDATA[Design Thinking Model in Clever Think Application Design ]]>
<![CDATA[Rahma Dafitri]]>;
<![CDATA[Iwan Sukoco]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1976
<![CDATA[Purpose: Clever Think is one of the alternatives in the learning model. This study aims to examine the technique of designing clever think applications quickly, easily, and cheaply according to user needs.. the model can significantly reduce the weaknesses in making Clever Think applications. Design/methodology/approach: This research is a qualitative research because it describes the implementation stages of the Clever. In this research, the software that will be studied will use the System Design Model method that can engineer smartphone-based software easily and quickly Findings: The results of this study also show that this model can formulate ideas successfully and creatively to build learning applications. Research limitations/implications: This research is limited to learning applications only Practical implications: This research can be applied by lecturers, teachers as a learning solution for students during the pandemic Originality/value: This Paper is Original Paper type: Research paper]]>
<![CDATA[Project Based DMC (Digital Marketing Channel) Learning Development to Growing DMC Ability of Management Students FEB Unisma ]]>
<![CDATA[Eka Farida]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1987
<![CDATA[Purpose: This study aims to produce a project-based DMC learning model and use it as a learning reference to improve the quality of learning and be able to grow students' DMC abilities. Methodology: The design of this study is a research and development model based on research. Design based research is a methodology to understand how, when, and why learning innovations are designed, implemented, and evaluated. There are four stages of activity, including identification of needs, preparing designs and prototypes, conducting validation tests and improving prototypes, perfecting the final product. Findings: The results showed (1) that there was no balance between theory and practice; (2) the validation test found that the objectives, content of the material, and learning presentations in terms of content and language were very good, while the appearance was classified as good; (3) the final product test shows the results of the student portfolio assessment are very good; (4) revision of the final product is carried out in the section on the instructions for using the DMC learning model. Implications: The development of this project-based DMC learning model is only developed in an effort to improve the quality of digital learning marketing. Practical implications: DMC practice is only internalized through -based DMC learning project. Originality/value: The resulting product can be used as a digital learning reference marketing to grow students' DMC skills, so that obtained learning outcomes in accordance with the objectives of MBKM. Paper type: Research paper]]>
<![CDATA[The Effectiveness and Contribution of Hotel and Restaurant Tax Revenue to PAD Palopo City ]]>
<![CDATA[Ekki Satria Jaya]]>;
<![CDATA[Eko Edy Susanto]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1990
<![CDATA[Purpose: Regional Original Income is revenue from local tax levies, regional levies, separated regional wealth management and other income. Restaurant tax and hotel tax are included in local taxes. Restaurants and hotels are potential sectors in increasing the effectiveness of tax revenues and their contributions can spur economic development in Palopo City. The purpose of this study was to determine the effectiveness and contribution of restaurant taxes and hotel taxes to PAD in Palopo City. The research was conducted at the Regional Revenue Service of Palopo City. Design/methodology/approach: The analytical method used is a descriptive method, namely analyzing the realization of restaurant tax and hotel tax realization data from 2016-2020. Findings: The results of the overall study The effectiveness of restaurant tax revenues and hotel taxes in 2016-2020 is very effective. Revenue from restaurant tax and hotel tax in 2016-2020 made a good contribution to PAD. Practical implications: The leadership of DISPENDA should be committed to the targets to be achieved every year, and strive to increase the contribution of restaurant taxes and hotel taxes to local revenues. Originality/value: The paper is original Paper type: Research paper]]>
<![CDATA[A Traffic Management System for Minimization of Intersection Traffic Congestion: Case Bengkong Junction, Batam ]]>
<![CDATA[Ilham Andika]]>;
<![CDATA[Andri Irfan Rifai]]>;
<![CDATA[Muhammad Isradi]]>;
<![CDATA[Joewono Prasetijo]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1991
<![CDATA[Purpose: An increase in the number of vehicles that are not matched by the growth of road area is one of the causes of road Traffic congestion in Batam City. Traffic congestion occurs, especially in business and densely populated residential areas. The government has carried out various engineering and traffic management to keep the road service level under control. This study aims to analyze traffic management's efficiency in reducing Traffic congestion on roads in Batam City. Design/methodology/approach: This study uses a case study at the Bengkong red light intersection, Batam City. The analysis was carried out using The Indonesian Highway Capacity Manual-1997. Findings: Traffic management and engineering must be implemented gradually to get a suitable implementation model. Actual conditions in the field become essential in determining the right choice of traffic management and engineering. Research limitations/implications: Traffic management and engineering analyzes were conducted locally at the case study site. Practical implications: The analysis of traffic management reduces traffic congestion's impact. Originality/value: Original paper Paper type: A case study]]>
<![CDATA[Study of Failure Risk Factors for Residential Infrastructure Buildings ]]>
<![CDATA[Dedy Suryadi]]>;
<![CDATA[Manlian R.A. Simanjuntak]]>;
<![CDATA[Basuki Anondho]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1992
<![CDATA[Purpose: The risks and uncertainties of construction projects have the potential to cause damage to construction projects. Risk analysis and management are the main features of construction project management to effectively deal with uncertainties and unexpected events to achieve project success. Design/methodology/approach: Some pertinent risk variables for each classification are six internal, four project risk factors, and four external. Researchers detected 14 external risk factor reasons, 36 internal risk factor causes, 16 project factor causes, and 36 external risk factor causes. Findings: Researchers suggest project risk management through this study by implementing overall risk management. A properly executed project plan and identified risks as early as possible at a later stage turn into success. Managing risks does not mean avoiding them but identifying them correctly to determine all associated opportunities and hazards for project success. Research limitations/implications: A good risk management approach anticipates the risk of building failure. It can happen in residential infrastructure projects. The first step in risk management is to study the risk factors for the loss of residential infrastructure buildings. Following an analysis, the project manager generates recommendations or plans for risk reduction in response to the primary risks in infrastructure projects. Originality/value: This paper is original Paper type: Research paper]]>
<![CDATA[Model Radical Marketing and Customer Satisfaction Bank Jatim Branch Sememi Surabaya Region ]]>
<![CDATA[Chandra Kartika]]>;
<![CDATA[Chamariyah Chamariyah]]>;
<![CDATA[Rena Febrita Sarie]]>;
<![CDATA[Veronika Nugraheni Sri Lestari]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1993
<![CDATA[Purpose: The purpose of the study is to test and analyze the Influence of Service Marketing, Referral Marketing, Trust Icon Corporate on Radical Marketing through Customer Satisfaction at Bank Jatim Sememi Branch Surabaya. Design/methodology/approach: Purposive Sampling Method. The total sample of 100 Customer Respondents at Bank Jatim Sememi Branch. This research is a Survey Research and Quantitative approach. The data analysis technique of this study uses the Partial Least Square (PLS) method. Findings: The results of Service Marketing Research do not directly affect Customer Satisfaction, Referral Marketing has a direct effect on Customer Satisfaction, Trust Icon Corporate does not directly affect Customer Satisfaction, Service Marketing has a direct effect on Radical Marketing, Referral Marketing has a direct effect on Radical Marketing, Trust Icon Corporate directly affects Radical Marketing. Service Marketing does not have an indirect effect on Radical Marketing through Customer Satisfaction. Radical Marketing does not have an indirect effect on Radical Marketing through Customer Satisfaction. Trust Icon Corporate does not indirectly affect Radical Marketing through Customer Satisfaction. Originality/value: This paper is original Paper type: Research paper]]>
<![CDATA[The Effect of Work Stress, Communication, Work Ability on Employee Performance Through Job Satisfaction at PT. Global Way Indonesia in Pasuruan ]]>
<![CDATA[Sahid Sumitro]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1994
<![CDATA[Purpose: Research aims to determine the Effect of Work Stress, Communication, Work Ability on Employee Performance through Job Satisfaction at PT. Global Way Indonesia Pasuruan. The population and samples in this study were employees at PT. Global Way Indonesia Pasuruan as many as 100 respondents. Design/methodology/approach: This research is a type of explanatory research, and the approach is Quantitative. The sampling method used in this study was saturated sampling. The instrument will be used using the Likert Scale. Data collection methods using primary data and secondary data and by using questionnaires, documentation and field research. Data processing techniques use validity test validity test, reliability test, description test, Data analysis technique using PLS. Version.3.0. Findings: The result of the study is that Work Stress does not have a direct effect on Job Satisfaction at PT. Global Way Indonesia Pasuruan. Communication directly affects Job Satisfaction at PT. Global Way Indonesia Pasuruan. Work Ability directly affects Job Satisfaction at PT. Global Way Indonesia Pasuruan. Work Stress directly affects Employee Performance at PT. Global Way Indonesia Pasuruan. Communication directly affects employee performance at PT. Global Way Indonesia Pasuruan. Work Ability directly affects employee performance at PT. Global Way Indonesia Pasuruan. Job Satisfaction directly affects Employee Performance at PT. Global Way Indonesia Pasuruan. Work Stress does not have an indirect effect on Employee Performance through Job Satisfaction at PT. Global Way Indonesia Pasuruan. Communication affects indirectly on Employee Performance through Job Satisfaction at PT. Global Way Indonesia Pasuruan. Work Ability affects indirectly employee performance through Job Satisfaction at PT. Global Way Indonesia Pasuruan. Practical implications: This research is expected to find research results that can contribute to the company PT. Global Way Indonesia Pasuruan. Originality/value: This is a Original paper Paper type: Research paper]]>
<![CDATA[Sorghum (Sorghum Bicolor) Entrepreneurship Products: Chemical Quality Analysis ]]>
<![CDATA[Ami Silvia Rusydah]]>;
<![CDATA[Endang Noerhartati]]>;
<![CDATA[Tri Rahayuningsih]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 5 (2022): September 2022 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v5i5.1996
<![CDATA[Purpose: The study aims to find to determine the effect of the proportion of sorghum flour: glutinous rice flour and types of sugar on the quality of sorghum dodol products Design/methodology/approach: This study used a factorial randomized block design (RAK) with factor (T) the proportion of sorghum flour: glutinous rice flour (T1 = 30:70 and T2 = 40:60 and factor (G) the type of brown sugar (G1 = palm sugar and G2 = palm sugar. While each treatment was repeated three times. Data on yield value, water content, ash content, protein content, fat content, carbohydrate content, and total sugar were analyzed using analysis of variance (ANOVA) and if there was a difference The results will be followed by Duncan's test with a confidence level of 95%. Findings: The results will be followed by Duncan's test with a confidence level of 95%. Research results show that product entrepreneurship dodol sorghum treatment T1G1 (proportion of sorghum flour: glutinous rice flour 30:70 and palm sugar) became the selected treatment with an expected value of 8.75. This treatment had a yield of 88.83%, water content 26.59%, ash content 0.52%, protein content 1.47%, fat content 0.52%, carbohydrate content 70.90% and total sugar 67.53%. Research limitations/implications: This research is specifically for the development of sorghum dodol entrepreneurial products with chemical quality studies Practical implications: The development of sorghum-based entrepreneurship products must continue to be promoted in order to continue to support food security Originality/value: This paper is original Paper type: Research paper]]>
