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JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)
Published by Universitas Sam Ratulangi
ISSN : 23563966     EISSN : 26212331     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Arjuna Subject : -
Articles 708 Documents
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PENGARUH KOMITE AUDIT DAN AUDIT INTERNAL TERHADAP KINERJA KEUANGAN PADA PERUSAHAAN PERTAMBAGAN DI BURSA EFEK INDONESIA PERIODE 2021-2024 Erick Alamsyah Andreas Sumakud; Mc Donald F. S. Porajow; Stephanie P. Marsyalina; Dean R. Rondonuwu; Veronica Dianomo
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 13 No 1 (2026): JMBI UNSRAT Volume 12 Nomor 3
Publisher : Magister Manajemen Program Pasca Sarjana Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v13i1.67286

Abstract

Abstract. In the high-risk mining industry, effective internal oversight is essential to maintain integrity and enhance financial performance. This study aims to analyze the influence of the audit committee and internal audit on the financial performance of mining companies listed on the Indonesia Stock Exchange (IDX) during the 2021–2024 period. The research employs a quantitative approach using secondary data from 13 companies, selected through purposive sampling. Multiple linear regression was used to assess the impact on financial performance indicators: Return on Assets (ROA) and Return on Equity (ROE). The results show that the audit committee has a moderate positive influence on financial performance, with a coefficient of 0.423, while internal audit has a weak positive effect, with a coefficient of 0.113. The Adjusted R² value of 0.051 indicates that the independent variables explain only a small portion of the variation in financial performance. These findings highlight the need to strengthen internal audit functions and enhance the role of audit committees to improve corporate financial outcomes. Abstrak.    Dalam industri pertambangan yang berisiko tinggi, pengawasan internal yang efektif sangat penting untuk menjaga integritas dan meningkatkan kinerja keuangan perusahaan. Penelitian ini bertujuan untuk menganalisis pengaruh komite audit dan audit internal terhadap kinerja keuangan perusahaan pertambangan yang terdaftar di Bursa Efek Indonesia (BEI) pada periode 2021–2024. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan data sekunder yang diperoleh dari laporan keuangan 13 perusahaan, menggunakan teknik purposive sampling. Analisis dilakukan dengan regresi linier berganda terhadap indikator kinerja keuangan berupa Return on Assets (ROA) dan Return on Equity (ROE). Hasil penelitian menunjukkan bahwa komite audit berpengaruh positif sedang terhadap kinerja keuangan dengan koefisien 0,423, sedangkan audit internal memberikan pengaruh positif lemah dengan koefisien 0,113. Nilai Adjusted R² sebesar 0,051 mengindikasikan bahwa variabel bebas hanya menjelaskan sebagian kecil variasi kinerja keuangan. Temuan ini menggarisbawahi pentingnya penguatan fungsi audit internal dan peningkatan efektivitas komite audit dalam mendukung kinerja keuangan perusahaan.
THE POWER OF PSYCHOLOGICAL CONGRUENCE IN DRIVING IMPULSE BUYING ON SOCIAL PLATFORMS Brillyan Rizqi; Nia`` Kurniawati; Yolanda Masnita; Nisa Andini Faradina
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 13 No 1 (2026): JMBI UNSRAT Volume 12 Nomor 3
Publisher : Magister Manajemen Program Pasca Sarjana Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v13i1.67387

Abstract

This study examined the influence of self-congruence—both consumer–product and consumer–influencer congruence—on online impulse buying intention (OIBI), with consumer confidence as a mediating variable. A total of 239 Indonesian social commerce users participated in the survey, and the data were analyzed using PLS-SEM. The findings showed that both consumer–product and influencer–product congruence significantly affected OIBI, while consumer confidence did not act as a significant mediator. Interestingly, consumer–influencer congruence only influenced impulse buying through confidence, not directly. These results suggested that symbolic fit with influencers and products played a stronger role in impulsive buying than internal confidence.
PENGARUH DIGITAL TRUST, ISLAMIC FINANCIAL LITERACY, DAN SERVICE EXPERIENCE TERHADAP KEPUTUSAN PEMBELIAN PADA PRODUK CICIL EMAS DAN GADAI EMAS DI BANK SYARIAH INDONESIA KANTOR CABANG MANADO MANTOS Wanda Fauziyyah; Willem J. F. A. Tumbuan; Christoffel M. O. Mintardjo
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 13 No 1 (2026): JMBI UNSRAT Volume 12 Nomor 3
Publisher : Magister Manajemen Program Pasca Sarjana Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v13i1.67554

Abstract

The increase in gold prices over the past year has contributed to a growing public interest in investment, in line with government policies through the establishment of a Gold Bank. As the first gold bank in Indonesia, Bank Syariah Indonesia provides comprehensive services, ranging from trading and sales to gold custody. In this context, this study aims to analyze the influence of Digital Trust, Islamic Financial Literacy, and Service Experience on purchase decisions for Gold Installment and Gold Pawn products at Bank Syariah Indonesia, Manado Mantos Branch Office. The sample was determined using a purposive sampling technique, with a population of 829 customers, and based on the Slovin formula, 89 respondents were selected as the research sample. This study employed a quantitative approach with analytical techniques including validity testing, reliability testing, classical assumption testing, hypothesis testing, and multiple linear regression analysis. The results indicate that simultaneously, Digital Trust, Islamic Financial Literacy, and Service Experience have a significant effect on purchase decisions. Partially, each of these variables also has a positive and significant influence on purchase decisions. This study contributes theoretically by enriching the literature on consumer behavior in Islamic banking and practically serves as a reference for Bank Syariah Indonesia in enhancing digital trust, Islamic financial literacy, and service experience quality to encourage customers’ purchase decisions for gold products.
MANAJEMEN SUMBER DAYA MANUSIA TENAGA ADMINISTRASI FAKULTAS DALAM MENDUKUNG EFEKTIVITAS LAYANAN AKADEMIK: STUDI KUALITATIF PADA UIN IMAM BONJOL PADANG Neldawati
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 13 No 1 (2026): JMBI UNSRAT Volume 12 Nomor 3
Publisher : Magister Manajemen Program Pasca Sarjana Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v13i1.67581

Abstract

The effectiveness of academic services in higher education is shaped not only by administrative procedures but also by the quality of human resource management behind those procedures. This article analyzes human resource management among administrative staff at the Faculty of Adab and Humanities, UIN Imam Bonjol Padang, by positioning document handling as a work context rather than the main object of inquiry. The study employed a descriptive qualitative approach using interviews, observation, and documentation. Informants were selected through purposive and snowball techniques, involving administrative leaders, administrative staff, and service users. Data were analyzed through reduction, display, conclusion drawing, and source triangulation. The findings reveal five core issues: partial mismatch between educational background and job competency requirements, limited continuous technical training, increased administrative workload due to manual work systems, suboptimal work facilities, and the need for competency-based HR planning. The study indicates that administrative service problems should be interpreted as issues of job design, competency development, and organizational support. The article proposes a human resource management model consisting of competency mapping, continuous training, workload redesign, digital work support, and measurable service performance indicators.
PENGARUH REMINDER WHATSAPP TERHADAP KEPATUHAN KONTROL PASIEN DI RUMAH SAKIT SWASTA Akmal Rizky Harun; Stanislaus; Kelvina Putri Desika Rachmad; Olivia Bernadi
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 13 No 1 (2026): JMBI UNSRAT Volume 12 Nomor 3
Publisher : Magister Manajemen Program Pasca Sarjana Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v13i1.67705

Abstract

Abstract. This study used an analytical observational design with a prospective cohort approach on 174 outpatients at a private hospital in Jakarta from January to March 2026. The analysis results showed that WhatsApp reminders had a significant effect in increasing patient compliance (p = 0.004, RR = 0.727) and were the most dominant factor (p = 0.007, OR = 2.55) compared to education level (p = 0.012) and age (p = 0.012). Meanwhile, gender was found to be insignificant (p = 0.592). The study concluded that WhatsApp-based reminders are a practical, effective, and efficient digital health (mHealth) strategy to improve the quality of healthcare services.   Abstrak. Studi ini menggunakan desain observasional analitik dengan pendekatan kohort prospektif terhadap 174 pasien rawat jalan di sebuah rumah sakit swasta di Jakarta dari Januari hingga Maret 2026. Hasil analisis menunjukkan bahwa pengingat WhatsApp memiliki pengaruh signifikan dalam meningkatkan kepatuhan pasien (p = 0.004, RR = 0.727) dan menjadi faktor yang paling dominan (p = 0.007, OR = 2.55) dibandingkan variabel tingkat pendidikan (p = 0.012) dan usia (p = 0.012). Sementara itu, faktor jenis kelamin ditemukan tidak signifikan (p = 0.592). Penelitian menyimpulkan bahwa pengingat berbasis WhatsApp merupakan strategi kesehatan digital (mHealth) yang praktis, efektif, dan efisien untuk meningkatkan mutu pelayanan kesehatan.
PENGARUH LOKASI, HARGA, DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN MELALUI NIAT BELI KONSUMEN SEBAGAI VARIABEL MEDIASI PADA CAFÉ KEDAI GARASI INSPIRASI DI LANGOWAN Nikita Debora Mawar Rau; Imelda W. J. Ogi; Rudy S. Wenas
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 13 No 1 (2026): JMBI UNSRAT Volume 12 Nomor 3
Publisher : Magister Manajemen Program Pasca Sarjana Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v13i1.67732

Abstract

ABSTRACT This study aims to analyze the influence of location, price, and product quality on customer satisfaction through purchase intention as a mediating variable at Café Kedai Garasi Inspirasi in Langowan. This study used a quantitative method with a sample of 100 respondents. Data analysis was conducted using SEM-PLS with SmartPLS software. The results showed that location and product quality did not significantly affect purchase intention, while price had a positive and significant effect on purchase intention. Purchase intention had a positive and significant effect on customer satisfaction. In mediation testing, only price significantly affected customer satisfaction through purchase intention. The conclusion of this study indicates that price is the most dominant factor in increasing purchase intention and customer satisfaction at Café Kedai Garasi Inspirasi in Langowan. Keywords: Location, Price, Product Quality, Purchase Intention, Customer Satisfaction, SEM-PLS
DIGITAL ENTREPRENEURSHIP PADA PETANI HORTIKULTURA: PENGARUH KUALITAS PRODUK DAN STRATEGI PEMASARAN TERHADAP PERSEPSI PENDAPATAN PETANI MELALUI PEMANFAATAN MEDIA SOSIAL (STUDI KASUS PETANI DESA AMPRENG KABUPATEN MINAHASA) Vikaristi Emor; Imelda W. Ogi; Christoffel M. O. Mintardjo
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 13 No 1 (2026): JMBI UNSRAT Volume 12 Nomor 3
Publisher : Magister Manajemen Program Pasca Sarjana Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v13i1.67847

Abstract

This study aims to analyze the effect of product quality and marketing strategy on farmers’ income perception through the mediating role of social media utilization within the context of digital entrepreneurship among horticultural farmers in Ampreng Village, Minahasa Regency. This research employed a quantitative approach with a survey method by distributing questionnaires to 77 respondents. Data were analyzed using path analysis and PROCESS Macro in SPSS. The results show that product quality and marketing strategy have positive and significant effects on social media utilization. In addition, product quality, marketing strategy, and social media utilization positively and significantly influence farmers’ income perception. The mediation test indicates that social media utilization mediates the effects of product quality and marketing strategy on farmers’ income perception. These findings highlight the importance of product quality improvement, effective marketing strategy implementation, and social media optimization as part of digital entrepreneurship practices to strengthen agricultural marketing performance and farmers’ income perception in the digital era.
ANALISIS STRATEGI PEMASARAN UMKM SEMBAKO DI PASAR TRADISIONAL BERSEHATI KOTA MANADO Jeysri Maarontong; Silvya L. Mandey; Christoffel M. O. Mintardjo
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 13 No 1 (2026): JMBI UNSRAT Volume 12 Nomor 3
Publisher : Magister Manajemen Program Pasca Sarjana Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v13i1.67976

Abstract

This study aims to analyze the marketing strategies of grocery SMEs at Bersehati Traditional Market in Manado City based on the 7P marketing mix and relationship marketing approaches. This research was motivated by increasing business competition, the development of modern retail markets, changes in consumer behavior, and the importance of social relationships in traditional market trading activities. The study employed a descriptive qualitative approach to obtain an in-depth understanding of the marketing strategies implemented by grocery SMEs. The research was conducted at Bersehati Traditional Market in Manado City with 20 informants consisting of 5 main and 15 supporting informants. Data collection techniques included observation, interviews, and documentation. Data analysis used the interactive model of Miles, Huberman, and Saldaña, which includes data reduction, data display, and drawing conclusions. Data validity was ensured through source triangulation, technique triangulation, and time triangulation.The results showed that the marketing strategies of grocery SMEs at Bersehati Traditional Market are still dominated by traditional marketing approaches based on social relationships, service quality, product quality, and customer closeness. The aspects of product, price, people, and relationship marketing were found to be important factors in maintaining customer loyalty and business sustainability. In addition, interpersonal relationships, direct communication, and customer trust significantly influence SME marketing activities in traditional markets.This study concludes that the implementation of the 7P marketing mix in grocery SMEs is influenced not only by economic aspects but also by social dimensions and interpersonal relationships between sellers and customers. Therefore, strengthening relationship-based marketing strategies is an important factor in improving the competitiveness and sustainability of grocery SMEs in traditional markets.

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