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Sugeng Santoso
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Distribusi
Published by Universitas Mataram
ISSN : 0853957x     EISSN : 24771767     DOI : http://dx.doi.org/10.29303/distribusi.v8i2.136
Core Subject : Economy, Science, Education, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other
PT PLN (Persero) Unit Induk Distribusi Jakarta Raya terus melakukan peningkatan pelayanan kepada pelanggan dengan melakukan pemasangan baru sesuai dengan waktu yang ditargetkan. Kecepatan pemasangan adalah salah satu faktor yang mempengaruhi pelayanan dan persepsi pelanggan terhadap perusahaan. PT PLN (Persero) Unit Induk Distribusi Jakarta Raya melayani penyambungan listrik Tegangan Rendah (TR) dan Tegangan Menengah (TM). Berdasarkan identifikasi yang dilakukan ditemukan adanya kendala yang dialami perusahaan sehingga menyebabkan pekerjaan penyambungan menjadi lama. Hal ini ditemukan pada layanan Tegangan Menengah pola 100 hari yang dibutuhkan diatas target 100 hari. Lamanya proses pelayanan mengalami kendala dari sisi eksternal maupun internal perusahaan. Oleh karena itu, perlu adanya analisa mendalam dengan metode tertentu agar perusahaan dapat mencapai target yang telah ditetapkan ditahun berikutnya. Penelitian ini meneliti atribut reliability dan responsivness menggunakan metrik Perfect Order Fullfilment (POF) dan Order Fulfilment Cycle Time (OFCT) dimana diperoleh nilai POF 97,52% dan OFCT 27,56 hari. Hasil penelitian didapatkan bahwa faktor perizinan dan ketidaksiapan pelanggan menjadi alasan utama keterlambatan pemasangan listrik Tegangan Menengah pola 100 hari.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 5 Documents
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Search results for , issue "Vol. 6 No. 2 (2018): Distribusi, September 2018" : 5 Documents clear
PENGUJIAN HUBUNGAN STRUKTURAL CITRA DESTINASI WISATA, KEPUASAN WISATAWAN DAN LOYALITAS WISATAWAN: KASUS PULAU LOMBOK Dwi Putra Buana Sakti; Siti Nurmayanti; Hermanto Hermanto
Distribusi - Journal of Management and Business Vol. 6 No. 2 (2018): Distribusi, September 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v6i2.25

Abstract

The growing potential of large Moslem tourists has not been fully worked out by Indonesian tourism actors. This opportunity has been anticipated by several neighboring countries by developing seriously halal tourism. Therefore, efforts are needed to develop halal tourism destination in addition to existing public tourism destinations to attract tourists and foreign tourists. The potential of foreign tourists who have not been optimized is a homework that needs to be solved together by tourism stakeholders. This research is intended to examine the structural relationship between the image of Lombok Island as a halal tourist destination, tourist satisfaction and tourist loyalty. The study was conducted in Lombok Island which has been awarded as a halal tourism destination in 2015. Data collection was done through the spreading of questionnaires to 150 tourists who visited the island of Lombok during the period of research conducted. The research findings show the image of Lombok Island as a halal tourism destination affecting the satisfaction and loyalty of tourists who visit it.
PERBEDAAN KARAKTERISTIK BPR KECIL DAN BPR MENENGAH DI NUSA TENGGARA BARAT I Nyoman Nugraha Ardana Putra; Dwi Putra Buana Sakti; I Gede Mandra; I Dewa Gede Bisma; GA Sri Oktaryani
Distribusi - Journal of Management and Business Vol. 6 No. 2 (2018): Distribusi, September 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v6i2.31

Abstract

The motivation to the studies was started with the phenomenon shows there was no regulation on classifies small credit bank society (small BPR) and medium credit bank society (medium BPR) like a standard in small medium enterprises (SMES) and it’s also new of OJK regulation. This study aims to classifies credit bank society in the category of small and medium enterprises. Location og this research  is on province of West Nusa Tenggara that used a quantitative approach, with research is comparative in clasified size character of credit bank society. The data used is taken from secondary data derived from the reports on financial credit bank society and other publication the credit bank society and Bank of Indonesia as a central bank. Data analysis was the cluster analysis by SPSS to classify the credit bank society. Results show that of a whole of credit bank society in West Nusa Tenggara 29 unit , 23 unit classified as small credit bank society (Small BPR) and 6 unit as Medium credit bank society (Medium BPR). There are the difference between small BPR  and medium BPR.
PENGARUH RELIGIUSITAS TERHADAP PERILAKU MEMILIH BANK SYARIAH MELALUI KEPERCAYAAN MEREK (Studi Pada Nasabah Bank Syariah di Kota Mataram) Baiq Handayani Rinuastuti; Sri Darwini; Eka Agustiani; Imanuella Romaputri Andilolo
Distribusi - Journal of Management and Business Vol. 6 No. 2 (2018): Distribusi, September 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v6i2.20

Abstract

Religion is an invaluable factor in understanding culture as it is the most universal and influential social institution as well as it serves a significant role in attitude, values, and behaviour. There has been a lack of research that includes roles of religion as cultural element in terms of consumer behaviour especially using religiosity as its estimator. This research intents to analyze the relationship between an individual’s level of religiosity towards his/her behaviour in choosing a syariah bank, and to provide deeper understanding of the relation between religiosity, brand trust, and consumer behaviour. Location for the research is Mataram City with 100 respondents. Path analysis result proves that religiosity has a significant positive influence both directly and indirectly on the respondents’ decision to choose syariah banking. This finding supports the need for more understanding of religion as sub-culture, target markets and the importance of brand as company strategy in industrial positioning.
ANALISA FAKTOR-FAKTOR YANG MEMOTIVASI PEREMPUAN BERWIRAUSAHA MELALUI BISNIS ONLINE (Studi Kasus Pada Ibu Muda di Kecamatan Bangkalan) S Anugrahini Irawati; Bambang Sudarsono
Distribusi - Journal of Management and Business Vol. 6 No. 2 (2018): Distribusi, September 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v6i2.35

Abstract

Peran perempuan dalam dunia bisnis itu perlu dipertimbangkan, khususnya di bidang kewirausahaan. Perkembangan teknologi dalam kasus teknologi informasi dapat membantu menyederhanakan melakukan kegiatan usaha yang dikenal sebagai bisnis online. Kegiatan usaha online membantu menciptakan lapangan kerja baru dan kesempatan kerja serta membantu ekonomi keluarga. Hampir semua perempuan dalam hal ini ibu-ibu muda yang menggunakan internet memiliki kesempatan untuk membuka lapangan kerja dan mengisi waktu luang mereka. Tujuan penelitian ini adalah untuk mengetahui faktor faktor yang memotivasi wirausaha perempuan melalui bisnis online. Populasi pada penelitian ini adalah ibu-ibu muda dari kecamatan bangkalan menjalani bisnis online. Penelitian ini adalah penelitian kuantitatif. Pengumpulan data dilakukan dengan mengedarkan kuesioner , menggunakan nonprobability sampling  dengan teknik sampling  purposive yaitu sebanyak 75 ibu ibu muda yang melakukan bisnis online . Dalam upaya mencari tahu faktor faktor apa saja yang menjadi semangat dan motivasi bagi bisnis online melalui wirausahawan perempuan, maka  peneliti menggunakan metode penelitian kualitatif deskriptif. Hasilnya menunjukkan bahwa ada enam faktor yang terbentuk dalam memotivasi wirausahaan perempuan melalui bisnis online terutama pada ibu-ibu muda yaitu faktor keluarga, kepentingan pribadi, kesempatan kerja, pengetahuan teknis, pengalaman wirausaha, latar belakang keluarga, dan pasar potensial.
PENGARUH KONFLIK PEKERJAAN-KELUARGA TERHADAP KEPUASAN KERJA DAN KEPUASAN HIDUP (STUDI PADAPEREMPUAN ETNIS BALI YANG BEKERJA DI KOTA MATARAM) Siti Nurmayanti; Dwi Putra Buana Sakti; I Nyoman Nugraha Ardana Putra; Laila Wardani
Distribusi - Journal of Management and Business Vol. 6 No. 2 (2018): Distribusi, September 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v6i2.23

Abstract

The Balinese, wherever they live either individually or in groups, will always carry out their lives as in the ancestral area of ​​Bali Island. Implementation of the livelihood arrangements that have been regulated and inherited by Balinese ethnic ancestors apply to both men and women. Of course this adds a role for Balinese women, especially to those who work. Balinese ethnic women who work are faced with fulfillment of obligations in various roles. This condition if it can not be aligned, can lead to conflict Conflict that arise can be a work-family conflict that can impact on job satisfaction and life satisfaction.     This study aims to analyze the influence of conflict of family work on job satisfaction of ethnic Balinese women who work and analyze the influence of conflict of family work to life satisfaction of Balinese ethnic women who work .. The paradigm used in this research is a positivist paradigm with quantitative method as the right design for achieve research objectives. Through this approach the researcher distributed a structured questionnaire aimed at obtaining data to be analyzed. to 149 Balinese women respondents in Mataram working, All data were analyzed using Partial Least Squre (PLS). The result of the research shows that the conflict of family work negatively and significantly influence the work satisfaction of the working ethnic Balinese women and the conflict of family work have a negative and significant effect to the satisfaction of life of Balinese ethnic women who work.

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