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Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 169 Documents
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RISK PROFILE, GOOD CORPORATE GOVERNANCE, EARNING, CAPITAL (RGEC) METHOD SEBAGAI INSTRUMEN PENGUKUR TINGKAT KESEHATAN PERBANKAN SYARIAH DI INDONESIA Amir Kusnanto
Jurnal Administrasi Bisnis Vol 6, No 2 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v6i2.16614

Abstract

Bank Indonesia perfected the Bank's health assessment method from CAMELS to RGEC method which includes factors of Risk Profile, Good Corporate Governance, Earning, and Capital in accordance with Bank Indonesia Circular Letter No.13 / 24 / DPNP dated October 25, 2011 on Assessment Health Level of Commercial Banks. Such adjustments need to be made so that the bank soundness rating can be more effectively used as a tool to evaluate the bank's financial performance. The results of the analysis on the Rating of Health Level at Bank Syariah Mandiri, Bank BRI Syariah, Bank Syariah Bukopin, BCA Syariah using RGEC method shows the bank's health predicate in accordance with the standards set by Bank Indonesia for the period 2013, 2014 and 2015 with the conclusion of the assessment results the same in composite 2, which reflects the general condition of the bank healthy. Except for Bank BNI Syariah in the period of 2013 with the conclusion of composite rating of 1, which reflects the condition of banks that are very healthy, the period 2014 and 2015 with the conclusion of composite rating 2, which reflects the general condition of the bank  healthy. The Bank's Health Level in terms of RGEC at Sharia Commercial Banks in the period of 2013, 2014, and 2015 are in healthy criteria, so it is considered very capable of facing significant negative impacts from changes in business conditions and other external factors.
Model Pengembangan Pasar Tradisional Berbasis Pada Perilaku Konsumen Wahyu Hidayat; Widiartanto Widiartanto; Apriatni Endang Prihartini; Reni Shinta Dewi
Jurnal Administrasi Bisnis Vol 7, No 2 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v7i2.22696

Abstract

This study aims to determine the factors that shape the traditional market development model based on consumer behavior. The study was conducted at Peterongan Market in Semarang City with a sample of 100 traders using Cluster Purposive Sampling and 100 buyers using Accidental Sampling. Data was collected using interviews with 2 key informants from the Market Service using Snowball Sampling. Data was processed using Factor Analysis and Regression Analysis using SPSS 16. The results of the analysis show that the Development of Peterongan Market must be based on consumer behavior, in addition to the regional regulations of Semarang City. Through consumer behavior, we can find out the desires of the consumers of Peterongan Market who are the boosters for traders to continue developing their businesses to meet consumer needs. Traders need a place or facility to transact with consumers in a comfortable, clean and well-organized. For this reason, the government has a big role to facilitate the needs of traders and consumers by build a clean, comfortable, orderly and well-organized market buildings.Penelitian ini bertujuan untuk mengetahui faktor-faktor yang membentuk model pengembangan pasar tradisional berbasis pada perilaku konsumen. Penelitian dilakukan di Pasar Peterongan di Kota Semarang dengan mengambil sampel sebanyak 100 pedagang dengan teknik pengambilan sampel Cluster Purposive Sampling dan 100 orang pembeli dengan teknik pengambilan sampel Acidental Sampling. Adapun untuk mengetahui pengembangan pasar tradisional, maka data diambil dengan menggunakan wawancara dengan 2 key informan yang berasal dari Dinas Pasar dengan teknik pengambilan sampel Snowball Sampling. Data yang telah terkumpul kemudian diolah dengan menggunakan Analisis Faktor dan Uji Analisis Regresi dengan bantuan SPSS 16. Hasil analisis menunjukkan bahwa Pembangunan Pasar Peterongan harus berbasis dari perilaku konsumen, disamping berbasis peraturan daerah Kota Semarang. Melalui perilaku konsumen dapat diketahui bagaimana keinginan para konsumen di Pasar Peterongan yang menjadi pemacu pedagang untuk terus mengembangkan usahanya demi memenuhi kebutuhan konsumen. Pedagang membutuhkan tempat atau sarana bertransaksi dengan konsumen secara nyaman, bersih dan teratur. Untuk itu pemerintah memiliki peran besar untuk memfasilitasi kebutuhan pedagang dan konsumen dengan membangun bangunan pasar yang bersih, nyaman, tertib, dan teratur.
Strategi Peningkatan Ekuitas Merek di Indonesia Kussuyatmono Bagus Wardianto; Damayanti Damayanti; Mediya Destalia; Supriyanto Supriyanto
Jurnal Administrasi Bisnis Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v9i1.26097

Abstract

Penelitian ini bertujuan untuk menguji apakah struktur modal, profitabilitas dan investasi secara signifikan mempengaruhi ekuitas merek. Ekuitas merek dalam penelitian ini diukur dengan menggunakan nilai merek yang dihitung melalui Metode Hirose (2002). Struktur modal diukur dengan menggunakan jumlah utang, profitabilitas diukur dengan menggunakan jumlah laba bersih dan investasi diukur dengan menggunakan jumlah acquisitions of fixed assets. Sampel yang diteliti adalah Perusahaan Sektor Barang Konsumsi yang terdaftar di Bursa Efek Indonesia periode 2012-2017. Hasil pengujian statistik menunjukkan bahwa profitabilitas dan investasi berpengaruh signifikan terhadap ekuitas merek. Sedangkan struktur modal berpengaruh tidak signifikan terhadap ekuitas merek.
Determinant Analysis of Salesperson's Performance at PT. Prima Zirang Utama Semarang Widiartanto Widiartanto; Wahyu Hidayat
Jurnal Administrasi Bisnis Vol 9, No 2 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v9i2.32851

Abstract

The purpose of this research is to test empirically the effect of salesperson behavior, sales activity planning, and performance orientation on salesperson performance at PT. Prima Zirang Utama Semarang. The research method used is the survey method, namely research that takes a sample from a population and uses a questionnaire as the main data collection tool. The type of research used is explanatory research. The samples studied were all salespeople at PT. Prima Zirang Utama Semarang, totaling 36 people. The result of this research is that there is a positive and significant influence between the salesperson's behavior, sales activity planning, and performance orientation on the salesperson's performance. This can be seen from the significant value in the ANOVA recapitulation of 0.026 indicating a value smaller than 0.05. This means that the regression model is feasible to predict the effect of salesperson behavior variables, sales activity planning, and performance orientation on salesperson performance variables.
FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP PENYALURAN KREDIT PERBANKAN (STUDI PADA BANK UMUM SWASTA NASIONAL DEVISA) Saryadi Saryadi
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5349

Abstract

Problems in this study are based on the phenomenon of not optimal lending and Capital Adequacy Ratio (CAR), Non Performing Loan (NPL), and the interest rate of Bank Indonesia Certificates (SBI) to the movement of credit. The population in this study is all Devisa National Private Commercial Bank (BUSND). The number of BUSND in 2012 is 34 banks. This study uses observations from January 2011 to February 2012. The method for data analysis method is factor and path analysis. The factors being predicted to have influence to the ability of banks to credit lending is profit, CAR, KAP, ROA, ROA, Liquidity, LDR, NPL, Deposits, Credit and Interest. Based on the analysis, it can be concluded that the impact of independent variables to the amount of loans are: Profit 1.2%, KAP 0.3%, ROA 0.1%, LDR 30.9%, NPL 1.2%, deposits 72.4%, interest -2.1%, and all variables simultaneously 100%.
PENGARUH HARGA DAN KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN SHAMPO PANTENE (Studi Kasus pada Mahasiswi Fakultas Ilmu Sosial dan Ilmu Politik Universitas Diponegoro Angkatan 2012-2015) Marchella Dwichandra Trixie; Agus Hermani; Sari Listyorinim
Jurnal Administrasi Bisnis Vol 5, No 2 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v5i2.16210

Abstract

Shampoo is a beauty product used by all the society, Shampoo has an important role in helping to keep your hair healthy and clean. P&G Indonesian Company has produced a Shampoo named Pantene. Pantene has leading the Indonesian market share in 2012 – 2014 regarding Top Brand Index (TBI), however in 2015 Pantene is no longer taken place at the first position and also the percentage of Pantene’s user has declining year by year. It caused by the existence of the competitors who offer lower price with higher quality of product hence the society will switch their Shampoo to the competitors.This research aims to discover the influence of price and quality product toward customer loyalty of Pantene’s Shampoo. The sampling technique used accidental and purposive sampling. This type of research is explanatory with the help of Questionnaires and Google docs as the tools in collecting data. The amount of the sample used in this research is 100 respondents which consist of female student in Faculty of Social and Political Science, Diponegoro University, Semarang. This research used qualitative and quantitative analysis technique, quantitative analysis technique uses validity test, reliability test, correlation coefficient, coefficient of determination, simple and multiple regression analysis, significance test (t-test and F-test). The result of this research shows that price and product quality severally has significant, strong and positive influence toward customer loyalty. Two variables have been tested gradually or even together show that price (0,795) and product quality (0,753) simultaneously have strong relation with customer loyalty. Amount of the value owned by price is greater than product quality, coefficient of determination value (R²) for price is 63% and product quality is 56,7%. The suggestions in this research is the company allowed to increase the sales price if the economic condition of the society is increasing, but the company is not allowed to increase the price higher than what the competitor has offered. The company also suggested to improve their quality of product related to the suitability of the benefit which printed on the package to the benefit received by the society, the company also suggested to improve the durability of fragrance and package of Pantene Shampo so it could maintain the product quality
Pengaruh Ketidakamanan Kerja, Keterlibatan Karyawan dan Dukungan Organisasi Terhadap Kinerja Karyawan Dengan Komitmen Organisasional Sebagai Variabel Intervening Pada Karyawan Bagian Produksi Bulu Mata Palsu PT. Cosmoprof Indokarya di Kabupaten Banjarnega Tyasih Sukma Pawestri; Ari Pradhanawati
Jurnal Administrasi Bisnis Vol 6, No 2 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v6i2.19394

Abstract

The performance of employees the production of eyelashes PT. Cosmoprof Indokarya shown at an average of the results of each employee in the years 2013-2015 tends to fluctuate. The target of production  is set by the company is 1.56 million pairs of eyelashes, but only about 1.4 million pairs of eyelashes can  be produced. To deal with the problem is to determine what factors are causing the employee's performance did not reach the target. The high levels of stress and perceived environmental changes employees will create a sense of  insecurity that can affect the performance degradation. Lack of organizational support received by employees will affect their performance. When employees are participating in the work and do not have a strong desire to survive in the organization will decrease the performance of the employee. This is also shown by the employee turnover rate of 20% by year. This study aims to identify and analyze the effects of job insecurity, employee engagement, organizational support and organizational commitment to employee performance and organizational commitment partially as an  intervening variable. Researchers ask 10 (ten)  hypothesis in this study. This type of research is a quantitative research study classification based on objective being explanatory, where statistics were used to analyze the sample data and results will be generalizable to populations where samples were taken. The population in this study were all employees of  the production PT.Cosmoprof  Indokarya as many as 941 employees and the number of samples 91 employees. Data were analyzed using SEM-PLS and use data analysis tools SmartPLS 3.0. The data analyzed comes from distributing questionnaires to employees. Results of testing the coefficient of SEM analysis showed that: (H1) is rejected; (H2) is received; (H3) is received; (H4) is received; (H5) is received; (H6) was rejected; (H7) is received; (H8) is rejected; (H9) was rejected; (H10) is rejected. The results of the study explains there are some weak indicators of each variable job insecurity, employee engagement, organizational support, organizational commitment, and employee performance. It is recommended that companies to review, evaluation, and give motivation and training on employees in order to improve their capabilities.
Pengaruh Komunikasi Interpersonal dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Euro Management Indonesia Syifa Aulia Gumay; Agus Hermani Daryanto Seno
Jurnal Administrasi Bisnis Vol 7, No 2 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v7i2.22691

Abstract

PT. Euro Management Indonesia have some low level performance of employees such as not good in giving directives or guidance or work orders, some work space is not adequate, and the achievement of quality and quantity targets that have not maximized. It is allegedly due to the existence of interpersonal communication and work environment employees are still considered not good.The aims of this study to determine how the influence that given by interpersonal communication and work environment to the performance of employees of PT. Euro Management Indonesia. Type of this research is explanatory research, with 50 respondents of samples. Used questionnaire as data collecting with Likert measurement scale. In the data analysis method used is test of validity and reliability, correlation coefficient (R), regression test, coefficient of determination (R2), significance of t test and F test by using SPSS 20.0.The results of this research shows that interpersonal communication and work environment severally has significant, strong and positive influence toward employee performance. Two variables has been tested gradually or even together show that interpersonal communication (0,682) and work environment (0,678) simultaneously have strong relation with employee performance. The amount of contribution value (R2) by interpersonal communication is greater than work environment, coefficient of determination value (R2) for interpersonal communication is 46,5% and work environment is 46%.PT. Euro Management Indonesia memiliki tingkat kinerja beberapa karyawan rendah seperti pemberian arahan/bimbingan/perintah kerja yang kurang baik, beberapa ruangan kerja yang masih belum memadai, dan pencapaian target kualitas maupun kuantitas yang belum maksimal. Hal ini diduga karena terdapat komunikasi interpersonal dan lingkungan kerja karyawan yang dinilai masih kurang baik. Penelitian ini bertujuan untuk mengetahui pengaruh yang diberikan oleh komunikasi interpersonal dan lingkungan kerja terhadap kinerja karyawan PT. Euro Management Indonesia. Tipe penelitian yang digunakan adalah tipe penjelasan (explanatory research), dengan jumlah sampel sebanyak 50 responden. Pengumpulan data menggunakan kuesioner dengan skala pengukuran Likert. Metode analisis data yang digunakan adalah uji validitas dan reliabilitas, koefisien korelasi (R), uji regresi, koefisien determinasi (R2), signifikansi uji t dan uji F dengan aplikasi SPSS 20.0. Hasil penelitian ini menunjukan bahwa variabel komunikasi interpersonal dan lingkungan kerja memiliki pengaruh yang signifikan, kuat dan positif terhadap kinerja karyawan. Dua variabel telah di uji secara bertahap maupun bersama-sama menunjukkan hasil bahwa variabel komunikasi interpersonal (0,682) dan lingkungan kerja (0,678) secara simultan memiliki hubungan yang kuat terhadap variabel kinerja karyawan. Besarnya sumbangan yang dimiliki oleh variabel komunikasi interpersonal lebih besar dari besaran sumbangan pengaruh yang dimiliki oleh lingkungan kerja, nilai koefisien determinasi (R2) untuk variabel komunikasi interpersonal sebesar 46,5% dan lingkungan kerja sebesar 46%.
Studi Niat Pelaporan Pelanggaran: Tinjauan Literatur Dalam Prilaku Organisasi Mengenai Moral dan Rasa Takut Karyawan Akan Pembalasan Muhammad Fikry Aransyah; Adietya Arie Hetami; Putry Satriani Ramba
Jurnal Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i2.25373

Abstract

Studi ini mempelajari dan meringkas literatur yang mengulas pengaduan. Penelitian ini mencari  informasi rinci dan data empiris mengenai faktor-faktor yang mempengaruhi studi intensi pengaduan dalam tinjauan literatur. Menerapkan Model Intensitas Moral yang diperkenalkan oleh Jones (1991), penelitian ini melihat bagaimana besarnya konsekuensi, konsensus sosial, dan kedekatan mempengaruhi intensi pengaduan. Selain itu, ketakutan akan pembalasan adalah variabel tambahan untuk memperpanjang studi berdasarkan Model Intensitas Moral. Prediktor pertama adalah besarnya konsekuensi. Studi yang berkaitan dengan prediktor ini memeriksa bahaya atau manfaat yang dilakukan pada korban atau penerima manfaat dari tindakan moral yang dimaksud. Studi yang terkait dengan prediktor kedua, konsensus sosial, memeriksa Tingkat persetujuan sosial bahwa tindakan yang diusulkan itu jahat atau baik. Prediktor ketiga adalah kedekatan. Studi-studi dalam bidang ini berfokus pada perasaan kedekatan (sosial, budaya, psikologis, atau fisik) yang dimiliki agen moral bagi para korban kejahatan yang dipertanyakan. Studi yang terkait dengan prediktor akhir, takut akan pembalasan, memeriksa sebagai tindakan yang tidak diinginkan terhadap pelapor yang disebabkan oleh pelapor internal atau eksternal. Untuk setiap prediktor, penulis pertama-tama meringkas dan menganalisis temuan penelitian sebelumnya dan kemudian mengajukan saran untuk penelitian pengaduan di masa depan.
Pengaruh Komitmen Perusahaan Terhadap Loyalitas Pelanggan Supermarket di Kota Manado Robby Tanod Mamusung; Effendy Rasjid
Jurnal Administrasi Bisnis Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v9i1.26085

Abstract

The research objective was to test and to analyze the influence of corporate commitment towards customer loyalty, especially in the retail industry. In such an industry, corporate commitment is the key to improve competitiveness. The research was carried out in Manado City with 70 supermarket customer as the sample. The sampling technique was purposive sampling. The research result showed that corporate commitment had significantly positive influence on customer loyalty. Such finding was in line with the concept of Commitment - Trust Theory, stating that Commitment-Trust is two based factors relationship marketing interaction would give a success relationship so that it would improve customer trust and eventually they would be back to shop more. The implication of such managerial research was that the supermarket leader in Manado city must focus more and emphasize more on the dimension of corporate commitment especially in terms of room is roomy or not cramped in the supermarket. Once they could be met, then costumer trust would increase, and it led to an increase in customer loyalty to shopping more and invites others to shop at the supermarket. The limitation of this research was the limited area of research, therefore, the area scope should be broader for the next research so that the conceptual model could be generalized. Tujuan penelitian ini adalah untuk menguji dan menganalisis pengaruh komitmen perusahaan terhadap loyalitas pelanggan, terutama di industri ritel. Dalam industri seperti itu, komitmen perusahaan adalah kunci untuk meningkatkan daya saing. Penelitian ini dilakukan di Kota Manado dengan sampel 70 pelanggan supermarket. Teknik pengambilan sampel adalah purposive sampling. Hasil penelitian menunjukkan bahwa komitmen perusahaan berpengaruh positif signifikan terhadap loyalitas pelanggan. Temuan tersebut sejalan dengan konsep Teori Komitmen - Kepercayaan, yang menyatakan bahwa Komitmen-Kepercayaan adalah dua faktor yang mendasari interaksi pemasaran yang akan memberikan hubungan yang sukses sehingga akan meningkatkan kepercayaan pelanggan dan akhirnya mereka akan kembali berbelanja lebih banyak. Implikasi dari penelitian manajerial tersebut adalah bahwa pemimpin supermarket di kota Manado harus lebih fokus dan lebih menekankan pada dimensi komitmen perusahaan terutama dalam hal ruang yang lapang atau tidak sempit di supermarket. Begitu mereka dapat bertemu, maka kepercayaan pelanggan akan meningkat, dan itu menyebabkan peningkatan loyalitas pelanggan untuk berbelanja lebih banyak dan mengundang orang lain untuk berbelanja di supermarket. Keterbatasan penelitian ini adalah bidang penelitian yang terbatas, oleh karena itu, ruang lingkup wilayah harus lebih luas untuk penelitian berikutnya sehingga model konseptual dapat digeneralisasi.

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