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Public Inspiration : Jurnal Administrasi Publik
Published by Universitas Warmadewa
ISSN : 25812378     EISSN : 25805975     DOI : https://doi.org/10.22225
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
PUBLIC INSPIRATION: Jurnal Administrasi Publik is a journal research published by Postgraduate program of Public Administration, Universitas Warmadewa. This Journal is a group of research including; Social science, Psychology, Politic, Anthropology, Information technology, Culture, and Law. This Journal is published twice a year in June and December.
Arjuna Subject : -
Articles 131 Documents
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Efektivitas Aplikasi Religius, Adaptable, Great, Educate, Modern (RAGEM) Sebagai Bentuk Pelayanan Publik Dalam Konteks E-Government H. Holifah; Ronni Juwandi
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 1 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.1.2024.1-12

Abstract

The development of technology and information makes it possible to disseminate information in a matter of seconds, thereby changing the government's mindset in providing public services so that it can meet the needs of the community efficiently. Banten Province, especially Serang City as the capital, has launched the RAGEM Application as a form of e-Government based public service. This research aims to determine the effectiveness of the RAGEM application managed by the Information and Communication Office (Diskominfo) of Serang City as a form of e-government-based public service. The research problems formulated in this study are: (1) How is the public's knowledge of the RAGEM application? (2) What is the effectiveness of the RAGEM application as a form of public service in the context of e-government in Serang City? (3) What is the Evaluation and Strategy of Diskominfo Serang City in developing the RAGEM application? This research uses a qualitative method with a descriptive design. The subjects of this study are the staff of the e-government field of Diskominfo Serang City and the citizens of Serang City who use services at Diskomnfo Serang City. The data analysis technique involves data collection, data reduction, data presentation, and data verification. The results of this research indicate that the RAGEM application as an e-government-based public service is effective, as seen from the indicators of goal achievement, integration, and adaptation that have been running well. However, there are aspects that need improvement, as observed from the limited knowledge of Serang City residents regarding the RAGEM application. In response to this, Diskominfo Serang City has conducted internal evaluation, particularly in terms of service integration from various government agencies and the enhancement of application features, as well as a strategy for equalizing socialization to ensure information reaches all layers of Serang City society.
Implementasi Program Kampung Keluarga Berkualitas di Kelurahan Meranti Pandak Kota Pekanbaru Alex Sihol Batubara; Ali Yusri; Abdul Sadad
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 1 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.1.2024.53-61

Abstract

Quality Family Village (Kampung KB) is a rebranding of the Family Planning program. This occurred because based on the results of the 2018 evaluation, the function of the Family Planning Village had not run optimally as expected. The selection of Meranti Pandak Village as one of the Quality Family Villages (Kampung KB) in Pekanbaru City was based on 3 (three) criteria, the main one being the achievement of low family planning and Pre-Prosperous Families, from the regional criteria namely poor, remote, slum and border, and from the criteria across sectors, namely low education and inadequate infrastructure. This research aims to determine the implementation of the Quality Family Village Program in Meranti Pandak Village, Pekanbaru City. The theory used is program implementation, according to Charles O Jones in (Piay et al., 2023) which is divided into three indicators, namely organization, interpretation and application. This type of research is qualitative with a descriptive approach. The data collection techniques include observation, interviews and documentation. The data analysis used is data collection, data reduction, and drawing conclusions. The results obtained in the research explain that the implementation of the Quality Family Village Program in Meranti Pandak Village has not gone well.
Evaluasi Program Badan Usaha Milik Desa (Bumdes) Dalam Pengembangan Desa Wisata di Nagori Karang Anyar Kecamatan Gunung Maligas Kabupaten Simalungun Ainul Latifah Br Simamora; Zoraya Alfathin Rangkuti
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 1 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.1.2024.62-73

Abstract

The Village Owned Enterprises Program (BUMDES) is a form of program established by the Village Government to improve the village economy through developing the village’s potential. BUMDES ains to improve the village economy, increase community businesses in managing village economic potential. However, in practice it is still not targeted and there is no change in the independence of the people in the village. This research aims to determine and evaluate BUMDES in the Development of Tourism Villages in Nagori Karang Anyar.The resarch method used in this research is descriptive research with a qualitative approach. Data collection was carried out using interviews, observation, documentation, and literature techniques. Qualitative data analysis using the CIPP evaluation model theory approach (Context, Input, Process, Product) proposed by Daniel Stufflebeam (1993). The results of the research show that in the implementation of the BUMDES context evaluation there are still problems in developing business activities that are not yet optimal. However, judging from the target, it is in accordance with the provisions marked by improving infrastructure and developing types of business. Then, in the evaluation of inputs in its implementation was not transparent and did not understand the procedures for implementing BUMDES activities, causing the implementation to not receive a good response from the community. Then the process evaluation shows that program implementation is not in accordance with the implementation that is not in accordance with the implementation plan, indicated by business activities whose implementation is not optimal. And the product evaluation (results) shows that the presence of BUMDES in Nagori Karang Anyar in developing tourist villages is still not optimal in its implementation. In the Management of program implementation, there are still problems that cause the program to experience many obstacles, including the lack of Village Government supervision in the continuity of BUMDES in Nagori Karang Anyar.
Implementasi Prinsip Prinsip Pelayanan Publik Adistya Shofia Finanda; Jihan Fira Fadhila; Hayat Hayat
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 1 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.1.2024.74-78

Abstract

Quality public services are at the core of effective and responsive governance. This article discusses the key principles that form the foundation for good public service and their relevance in the current context of public administration. The principles of public service include accessibility, equity, affordability, prompt response, accountability, and user satisfaction. Accessibility ensures that public services are available and accessible to all without discrimination. Equality emphasizes the importance of treating all citizens fairly and without prejudice. Affordability means that public services should be affordable for all levels of society, regardless of economic status. Prompt response is key to meeting people's needs and expectations efficiently and effectively. Accountability ensures that service providers are accountable for their actions to the public and have mechanisms to receive feedback and criticism. User satisfaction becomes the main measure in evaluating the quality of public services. The implementation of public service principles requires a strong commitment from the government to prioritize the needs and interests of the community. Through sustained efforts to improve the quality and accessibility of public services, governments can strengthen their legitimacy, build public trust, and create a positive impact in the lives of citizens.
Implementasi Kebijakan Automatic Adjustment Pada Operasional Satuan Kerja Pemasyarakatan di Lingkungan Kantor Wilayah Kementerian Hukum Dan Ham Bali Juli Saptaputra Hantana; Ida Ayu Putu Sri Widnyani; Gede Wirata
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.109-121

Abstract

In the President's directive at the plenary cabinet meeting on November 17, 2021, it was stated that strategic steps need to be taken in 2022 to mitigate the continuing and worsening impact of the Covid-19 pandemic by reserving a 5% budget allocation (automatic adjustment) in each Ministry/Agency. This study aims to understand and analyze the processes, obstacles or constraints that arise, and their solutions in the implementation of the Automatic Adjustment policy in the operational work units of the Corrections Office within the Bali Regional Office of the Ministry of Law and Human Rights. This research is a qualitative study with a descriptive approach. Data and information collection in this study used observation, interviews, documentation studies, and online data searches. The results of the study indicate a lack of understanding of the purpose of implementing the policy, the absence of standards in the form of regulations or derivative rules that more specifically regulate policy implementation, the budgetary resources managed by the work units are insufficient for policy implementation, there are no SOPs/technical guidelines/implementation instructions in implementing the policy, and there is still minimal support from Echelon I or the Central Unit. The obstacles that arise include changes in activity implementation plans, delays in activities, difficulties in budget realization, and problems in achieving output targets, while solutions to overcome these include re-planning, budget revisions, synergy, and changes in activity implementation mechanisms.
Efektivitas Peningkatan Pelayanan Oleh Partisipasi Publik Dengan Pengaduan Sistem Layanan Aspirasi Pengaduan Online Rakyat (LAPOR) di Kota Malang Eka Nur Aning Aisyah; Dinda Salwa Nabila; Michelle Alicia Sabrina; H Hayat
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.87-92

Abstract

The People's Online Complaint Aspiration Service System (LAPOR) has emerged as a significant innovation in Indonesia, contributing to increased responsibility, accountability and openness in public services. One of the big cities in Indonesia, Malang City, has implemented this method as an effort to increase the efficiency of services provided to the community. This essay uses a combination of qualitative and quantitative research approaches. The number of complaints, response times, and resolution rates are all measured. It seeks to understand users' experiences and perceptions of the system through a qualitative research approach. Collect information regarding the number, nature and location of complaints as well as the time and place of response from the Malang city LAPOR database. Data shows that several regional apparatuses in Malang City have a high response rate to public complaints, an average of 93.67% for SAMBAT WEB and 84.85% for SAMBAT SMS. This shows that the online complaint system has succeeded in meeting the public's expectations and needs for fast and effective responses to their complaints. In the period January to December 2020, the Malang City Communications and Information Service received a total of 869 complaints via the SAMBAT WEB and SAMBAT SMS applications. The five regional agencies with the most complaints are the Transportation Service (Dishub), Population and Civil Registration Service (Disdukcapil), Civil Service Police Unit.
Mal Pelayanan Publik: Peningkatan Aksebilitas Dan Keterjangkauan Layanan (Studi Pada Mall Pelayanan Publik Ramayana Jalan Merdeka Kota Malang) Bintang Aldi; Wika Ananda; Bagus Kusuma; Aris Putra; H. Hayat
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.79-86

Abstract

With integrated service functions at both the central and regional levels, the Public Service Mall is the center of public service activities for government administration. This also functions as an expansion of integrated service capabilities at both the central and regional levels. Apart from that, MPP services are integrated with information technology to overcome global problems caused by the Industrial Revolution 4.0. A variety of public services are offered by ministries, organizations, state, district and city governments, as well as state-owned, regional and private enterprises, at the Public Service Mall. Increasing service speed, convenience, reach, comfort and security is one of the goals. This type of research is called qualitative research with descriptive techniques, using research information and the observed behavior of research objects to produce descriptive data in the form of spoken and written words. The existence of the Public Service Mall has increased the speed, convenience, reach, comfort and safety of public services thereby providing benefits to the community, according to the findings of a study on the accessibility and affordability of services in the Ramayana Public Service. Mall in Malang City. The majority of Malang City residents think that the existence of a public service mall can directly improve services and support Malang City government policies to increase the effectiveness of public services.
Pelayanan Air Bersih Di Desa Mayumba Kecamatan Mori Utara Kabupaten Morowali Utara Lidya Veronika Mayui; A. Y. Walenta; Karmila Akib
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.122-131

Abstract

Clean water is one of the basic needs of Indonesian society. Currently, water availability tends to decrease and water demand increases, causing water resources to need to be managed by paying attention to services. This is because many people complain that the quality of clean water services is not as expected. This research aims to describe the quality of clean water services in Mayumba Village, North Mori District and the factors that influence the quality of clean water services. This research uses a descriptive qualitative approach with data collection techniques through observation, interviews and documentation related to the research. The data analysis technique in this research was carried out by data reduction, data presentation and drawing conclusions. The results of the research show that the quality of clean water services in Mayumba Village as seen from two indicators, namely assurance and empathy, is good, where officers provide friendliness and good responses to the community and also treat the community equally. However, the tangible indicators of reliability and responsiveness still need to get the attention of the Mayumba Village Government.
Persepsi Peserta Program Bantuan Langsung Tunai Terhadap Kepercayaan Publik di Desa Cintai Damai Kecamatan Percut Sei Tuan Kabupaten Deli Serdang Novri Sari MP Pasaribu; Dara Aisyah
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.132-142

Abstract

The Direct Cash Assistance (BLT) program in Indonesia aims to alleviate economic hardship, particularly during the COVID-19 pandemic. It seeks to boost purchasing power and mitigate the crisis's impact. While BLT is seen as a potential solution to poverty and economic instability, its success hinges on public trust. This study analyzes community perceptions and trust in the BLT program in Cinta Damai Village. Using a mixed-methods approach, the research found a positive perception among recipients who acknowledged the benefits of BLT funds. However, concerns persist regarding fairness and transparency in the program's implementation. The study concludes that a positive public perception enhances trust, with 21% of trust variability explained by perception, while other factors remain unexplored.
Akuntabilitas Penggunaan Dana Belanja Tidak Terduga Pada Badan Keuangan dan Aset Daerah Kabupaten Sidenreng Rappang J. Jumiati; Muhammad Nur; Muhammad Rais
Public Inspiration : Jurnal Administrasi Publik Vol. 10 No. 1 (2025)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.10.1.2025.1-10

Abstract

This study aims to analyze the accountability of the use of the Emergency Budget (BTT) funds in the Financial and Asset Management Agency of Sidenreng Rappang Regency. The Emergency Budget is an allocated fund for unforeseen urgent needs, such as natural disasters and other emergencies. This research employs a qualitative descriptive approach to understand the mechanisms of disbursement, oversight, and accountability of BTT funds. Data were collected through in-depth interviews, observations, and document reviews involving relevant stakeholders, including regional financial officers and budget users. The findings reveal that while the BTT fund management mechanism adheres to legal frameworks such as Government Regulation No. 12 of 2019 and Law No. 24 of 2007, its implementation faces several challenges. The main issues include bureaucratic delays and limited human resources, which hinder the timely disbursement of funds for disaster response. Monitoring and accountability processes are conducted through transparent financial reporting and periodic audits following governmental accounting standards. This study recommends improving BTT fund governance by enhancing human resource capacity, streamlining bureaucratic processes, and optimizing information technology. These measures are expected to ensure the more effective, efficient, and accountable management of emergency funds, thereby increasing public trust in the government.

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