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Journal of Economicate Studies
Published by Islamicate Institute
ISSN : -     EISSN : 25984799     DOI : -
Core Subject : Economy, Education,
Economics, Econometrics & Finance Education Other
Journal of Economicate Studies (JoES) is a publication dedicated to and focused on the scholarly study of all aspects of Economicate studies. This journal receives articles from lecturers and researchers who have the new and progressive issues on scholarly study of all aspects of Economicate related, but not limited to, microeconomics, macroeconomics, managerial economics, monetary economics, fiscal policy, public sector economics, development economics, economics of education, economics of health, labor economics, economics of philanthropy, and religion based economics, as well as ethical questions related to the economics available in the societies all around the world.
Arjuna Subject : -
Articles 5 Documents
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Search results for , issue "Vol. 7 No. 1 (2023): Journal of Economicate Studies" : 5 Documents clear
Development Literacy in Urban Communities Tirtana, Arief; Rifaatussaadah, Nahida; Rahmayani, Emay
Journal of Economicate Studies Vol. 7 No. 1 (2023): Journal of Economicate Studies
Publisher : Islamicate Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32506/joes.v7i1.841

Abstract

This research discusses development literacy in urban communities, focusing on understanding city infrastructure, environmental issues, technology and the economy. Through a literature study approach and qualitative data analysis, this research reveals the vital role of development literacy in empowering urban communities to actively participate in urban planning and decision-making. The results show that development literacy creates urban citizens who deeply understand rights, obligations and various development issues. In conclusion, development literacy is not only a theoretical instrument but also a practical one in shaping sustainable and inclusive cities.
Referral Marketing as a Strategic Tool to Expand Customer Networks and Reach Yuliawan Barokah, Bella
Journal of Economicate Studies Vol. 7 No. 1 (2023): Journal of Economicate Studies
Publisher : Islamicate Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32506/joes.v7i1.845

Abstract

Referral marketing leverages customer networks to organically and cost-effectively expand brand reach. This study explores the theoretical foundations and practical applications of referral marketing, emphasizing its role in trust-based customer acquisition. Using a qualitative literature review approach, it integrates insights from behavioral economics, network theory, and trust models to explain how referral programs influence consumer behavior and drive brand loyalty. Findings indicate that well-designed programs—with aligned incentives, optimal timing, and cultural adaptability—enhance customer engagement and retention. Challenges such as incentive misalignment, ethical considerations, and attribution complexity are also discussed. The study contributes a conceptual framework that merges psychological, technological, and strategic dimensions, offering businesses a comprehensive roadmap for implementing referral marketing effectively. By situating referral strategies within broader marketing theory, this research informs both academic discourse and practical marketing innovation in a digitized, network-driven economy.
Strategic CRM Approaches for Strengthening Customer Loyalty and Satisfaction Purwati, Suci; Novari, Eri
Journal of Economicate Studies Vol. 7 No. 1 (2023): Journal of Economicate Studies
Publisher : Islamicate Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32506/joes.v7i1.848

Abstract

Customer Relationship Management (CRM) plays a pivotal role in enhancing customer satisfaction and loyalty by integrating strategy, technology, and relationship-building practices. This study investigates CRM as both a managerial philosophy and operational framework, focusing on how organizations strategically implement CRM to foster long-term customer relationships. Using a qualitative method through literature-based analysis, the study identifies key CRM strategies such as personalization, customer segmentation, multichannel communication, and cultural adaptation. It also examines how contextual factors—such as technological readiness, organizational culture, and industry-specific dynamics—shape CRM effectiveness. Findings suggest that CRM is most impactful when aligned with organizational goals and embedded in a culture of customer-centricity. The study contributes a conceptual synthesis that integrates relational and technological dimensions of CRM, offering theoretical refinement and practical guidance for organizations, particularly in emerging markets. The research highlights the need for context-sensitive CRM models and provides strategic implications for CRM deployment and performance enhancement.
Comparative Analysis of the Health Level of Islamic Banks and Conventional Banks in Indonesia Before (2017-2019) and During Covid 19 (2020-2022) Using RGEC Method Miptahudin, Iip; Nur Rizqi Rhommadhonni, Vania; Prabandari, Fitriana; Gemma Nurrahman, Ahmad
Journal of Economicate Studies Vol. 7 No. 1 (2023): Journal of Economicate Studies
Publisher : Islamicate Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32506/joes.v7i1.850

Abstract

This research aims to analyze the differences in the health of Sharia Banks and Conventional Banks in Indonesia before and during Covid-19. The research method used was quantitative descriptive using the RGEC method, data analysis using the Normality Test, and the Wilcoxon Signed Difference Test. The sampling technique used was a purposive sampling technique with the criteria of Islamic banks and conventional banks having core capital of less than 3 trillion. The samples obtained were 4 Sharia Commercial Banks and 7 Conventional Commercial Banks. The data comes from the bank's quarterly financial reports and GCG reports for the 2017-2019 (Before Covid-19) and 2020-2022 (During Covid-19) periods. The overall level of bank health using RGEC analysis shows that Sharia Commercial Banks are in a "Fairly Healthy" condition before and during the Covid-19 pandemic. Meanwhile, conventional commercial banks were in a "healthy" condition before and during the Covid-19 pandemic. The results of the Sign-Wilcoxon difference test show that comparing the health level of Islamic banks before and during the Covid-19 period, there is no difference in each ratio. Meanwhile, conventional banks have different ROA and ROE ratios, while there are no differences in the NPL, LDR, GCG, and CAR ratios.
Achieving Full Satisfaction: Revealing the Influence of the Quality of Information, Systems, and Application Services on Information System User Satisfaction Prasojo, Luqman
Journal of Economicate Studies Vol. 7 No. 1 (2023): Journal of Economicate Studies
Publisher : Islamicate Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32506/joes.v7i1.816

Abstract

Influence testing is the goal of this study, by analyzing information quality, system quality, and application service quality to information system users. In today's digital era, information systems play an important role in increasing organizational efficiency and effectiveness. However, user satisfaction with the information system is an important benchmark that can affect the success of the implementation and acceptance of the system by its users. This study uses a quantitative approach using survey data collected from information system users. Survey data were analyzed using the regression analysis method to examine the relationship between the independent variables (information quality, system quality, and application service quality) and the dependent variable (system user satisfaction). This variable was adopted from the Information System Success model designed by DeLone and McLean in 2003 by using several required variables. The results of this study indicate that there is a significant positive effect of information quality on system user satisfaction. Information that is accurate, relevant, and easily accessible provides great benefits for users in using information systems. In addition, the quality of information also has a positive effect on system user satisfaction. The good performance, reliability, and speed of the system in processing user requests, enables users to achieve their goals more effectively and efficiently. Furthermore, application service quality also has a positive influence on system user satisfaction. Services that are responsive, accessible anytime and anywhere, friendly and professional provide a positive experience for users. This research provides important insights, especially for information system developers and application service providers to be able to consider that user experience and system user satisfaction are components that need to be prioritized. In facing increasingly fierce competition, service providers need to ensure that their information systems are able to provide good quality information, have reliable systems, and provide application services that meet user expectations. Thus, achieving full satisfaction is the goal of the organization to continue to improve, which in turn will increase the adoption and acceptance of information systems by users.

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