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INDONESIA
Jurnal Teknik Mesin Indonesia
ISSN : 1907350X     EISSN : 25977563     DOI : -
Core Subject : Engineering,
Jurnal Teknik Mesin Indonesia “JTMI” " adalah jurnal ilmiah sains dan teknologi yang diterbitkan oleh Badan Kerjasama Teknik Mesin Indonesia. JTMI meliputi bidang konversi energi, material, desain mekanikal, manufaktur dan otomasi
Articles 291 Documents
Digitalization of TQM: From Manual to Smart Quality System Sastyawan, Murti; Ameliyana Rizky Syamara Putri Akhmad Yani; Zakiyan Zain Alkaf; Radita Dwi Putera; Tri Wisudawati
Jurnal Teknik Mesin Indonesia Vol. 20 No. 1 (2025): Vol. 20 No. 1 (2025): Jurnal Teknik Mesin Indonesia
Publisher : Badan Kerja Sama Teknik Mesin Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36289/jtmi.v20i1.890

Abstract

The digital transformation of Total Quality Management (TQM) represents a paradigm shift from traditional manual practices to data-driven, intelligent quality systems. This systematic literature review (SLR) examines the trajectory of TQM digitalization by analyzing 52 peer-reviewed articles published between 2011 and 2023. The review explores three main themes: (1) the transition from traditional to digital and intelligent quality tools; (2) the enablers and barriers to implementing digital TQM, including technological readiness, organizational culture, and data infrastructure; and (3) the evolving role of quality professionals in the era of Industry 4.0. Findings show that while automation and digital tools improve efficiency and decision-making, successful integration requires strategic alignment of human, technological, and managerial capabilities. The study also highlights gaps in empirical evidence regarding the long-term impact of smart quality systems on organizational performance. This review contributes to the understanding of digital quality transformation, and provides a conceptual framework to guide future research and practical implementation in quality management.