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INDONESIA
JURNAL LENTERA BISNIS
Published by Politeknik LP3I Jakarta
ISSN : 22529993     EISSN : 2598618X     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis.
Arjuna Subject : -
Articles 719 Documents
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PENGELOLAAN DOKUMEN SARANA PRASARANA DAN ASET PADA SMP NEGERI XYZ JAKARTA Damiyana, Damdam; Maulana, Muhammad Akbar
JURNAL LENTERA BISNIS Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i3.1632

Abstract

Document management of infrastructure and assets is a crucial aspect in supporting operational and administrative efficiency at SMP Negeri XYZ Jakarta. However, the current practice still faces various obstacles, such as a manual recording system that is prone to errors, unorganized storage of physical documents, and limited human resource competency. These problems have an impact on inaccurate asset data, slow access to information, and obstacles in budget planning and auditing. This study aims to analyze the process of managing infrastructure and asset documents at SMP Negeri XYZ Jakarta, identify the obstacles faced, and formulate solutions for improvement. The research method uses a qualitative approach with data collection techniques through observation, interviews, and documentation studies. The results of the study indicate three main problems: (1) lack of trained human resources in document management, (2) vulnerability of physical documents to damage or loss, and (3) data discrepancies between documents and the real condition of assets. As a solution, this study recommends strategic steps such as: (1) regular training for asset management staff, (2) digitalization of documents by utilizing the SIMPAN BMN application and cloud storage, and (3) implementation of a barcode system and routine inventory to ensure data accuracy. The implementation of this solution is expected to improve transparency, efficiency, and accountability of school asset management.
PERSIAPAN PENSIUN KARYAWAN SWASTA RETAIL MELALUI PENINGKATAN LITERASI FINANSIAL, NIAT DAN PERILAKU MENABUNG Ciputra, Kurniawati; Syah, Tantri Yanuar Rahmat
JURNAL LENTERA BISNIS Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i3.1636

Abstract

The purpose of this study is so that the gap between retirement age and life expectancy can still be prepared before retirement. This study uses a purposive sampling method and primary data collected from employees of private companies in the retail sector with manager level and below as many as 132 respondents located in Jakarta, Bogor, Tangerang, Depok, and other cities in Indonesia. Data were analyzed using the Structural Equation Model (SEM) with SmartPLS 4.0. The results of the study indicate that saving behavior has a significant impact on retirement financial planning. Private retail employees who save consistently are more likely to secure welfare in old age which confirms a strong correlation between saving habits and retirement planning. This study contributes to theoretical developments in multidisciplinary studies, especially finance and management, and as a reference for future research on financial behavior, retirement planning, and group behavior. This study implies that private employees without monthly pensions should prepare for retirement earlier to ensure a prosperous post-retirement life. Companies can support this by helping employees manage their income effectively. However, this research is still limited to private retail employees in a small number of locations in Indonesia.
PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB), LINGKUNGAN KERJA, DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI PADA PT BANK BRI CABANG RAJAWALI SURABAYA Rahayu, Ida Susana Tri; Herachwati, Nuri
JURNAL LENTERA BISNIS Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i3.1701

Abstract

Employee performance is a key element in maintaining competitive advantage in human resources, especially in competitive banking sectors such as PT Bank BRI Rajawali Surabaya Branch. This study aims to analyze the influence of Organizational Citizenship Behavior (OCB), work environment, and organizational culture on employee performance. The method used is a quantitative approach through a survey of 100 employees from various divisions. Data analysis was conducted using multiple linear regression with the assistance of SPSS 25. The research results indicate that OCB, work environment, and organizational culture significantly influence employee performance. These findings indicate that improvements in employee performance are more determined by voluntary work behavior and supportive work conditions, as well as internalized organizational cultural norms. This study recommends strengthening OCB, improving the work environment, and organizational culture as strategies for enhancing performance at the branch level.
PENGARUH KUALITAS PRODUK, LIFESTYLE DAN DIGITALISASI TERHADAP KEPUTUSAN PEMBELIAN PRODUK SKINCARE PADA MARKETPLACE SHOPEE DI JAKARTA Rahman, Arif; Ariandi, Fajri; Arista, Roynaldi; Utama, Dani Chandra; Warsono, Warsono
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1710

Abstract

The millennial generation in Indonesia today is not only keeping up-to-date with technology, but also with fashion and skincare products. Besides gadgets and fashion, skincare is one of the most sought-after products by the younger generation. This is because it is relatively easy to find and obtain affordable, high-quality skincare products on marketplaces and e-commerce platforms like Shopee. The purpose of this study is to examine and analyze the influence of product quality, lifestyle, and digitalization on purchasing decisions. The research method used was a quantitative approach with accidental sampling, and a sample size of 150 respondents. The results indicate that the variables of product quality, lifestyle, and digitalization have a positive and significant influence on consumer purchasing decisions, both simultaneously and partially.
STRES KERJA DAN KOMITMEN ORGANISASI DIPENGARUHI BERPIKIR POSITIF SERTA KEPUASAN KERJA Farhansyah, Ifan; Sitepu, Adma Sari
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1712

Abstract

High work pressure in the manufacturing sector has led to a decline in employee commit-ment to organizations. This study aims to analyze the effect of job stress on organizational commitment, with positive thinking and job satisfaction as moderating variables. The popu-lation of this research includes all production operators at a Japanese automotive foreign investment company in the MM2100 industrial area, Cikarang. A total of 280 respondents were selected using purposive sampling. This research uses a quantitative approach, and the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that job stress has a negative and significant effect on organization-al commitment. The higher the perceived stress, the lower the employee's commitment. Posi-tive thinking and job satisfaction are proven to weaken the negative effect of stress on com-mitment. Employees who maintain a positive mindset and are satisfied with their superiors and career development opportunities tend to be more resilient under pressure. This study suggests that management should create a healthy work environment, provide training on positive thinking, and establish a fair career development system. The findings contribute to human resource strategies, especially in reducing the impact of work stress on employee loyalty.
PARIWISATA SUNGAI KALIMAS SEBAGAI SALAH SATU DESTINASI PARIWISATA BERKELANJUTAN DI SURABAYA Nugroho, Truli; Adinugroho, Suryo; Faskahariyanto, Kristian; Prakoso, Yusak; Mulyomo, Andreas Aris Eko
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1714

Abstract

The Kalimas River, located in the heart of Surabaya, is a crucial yet underexplored asset for sustainable tourism development. This study aims to explore the potential of the Kalimas River as a sustainable tourism destination, analyzing its role in supporting economic, social, and environmental sustainability in Surabaya. Using a mixed-methods approach, combining qualitative and quantitative research with 100 respondents, the study assessed tourist satisfaction, environmental impact, and local community engagement. The findings indicate that while the Kalimas River has significant potential to promote ecotourism, challenges remain related to infrastructure, environmental preservation, and stakeholder collaboration. This study highlights the importance of community-based tourism strategies and environmentally friendly practices in sustaining tourism growth along the river. The study's contribution lies in providing recommendations for policymakers and tourism stakeholders to enhance the role of the Kalimas River in Surabaya's tourism development while ensuring its sustainability for future generations.
PENGARUH CUSTOMER KNOWLEDGE MANAGEMENT, KEPUASAN PELANGGAN DAN PERCEIVED VALUE TERHADAP LOYALITAS PELANGGAN YANG DIMEDIASI OLEH KEPERCAYAAN PELANGGAN Khotimah, Mia Husnul; Sitepu, Adma Sari
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1716

Abstract

This study aims to analyze the influence of customer knowledge management, perceived value, and customer satisfaction on customer loyalty, with customer trust as a mediating variable. Using a quantitative approach with Partial Least Squares Structural Equation Modeling (PLS-SEM) through SmartPLS software, data was collected from an online survey. The results indicate that customer trust has a positive effect on customer loyalty, reinforcing the importance of building trust in customer relationships. Customer knowledge management significantly influences customer trust and customer loyalty. Customer satisfaction was also found to have a positive influence on customer trust and loyalty, both directly and through the mediation of trust. Additionally, perceived value positively influences customer trust and customer loyalty through trust. These findings suggest that companies should focus on customer knowledge management, enhancing customer satisfaction, and creating perceived value to strengthen customer loyalty.
PENGARUH SISTEM PELACAKAN ONLINE DAN KETEPATAN WAKTU PENGIRIMAN TERHADAP KEPUASAN PELANGGAN Kencana, Dadang Surya; Al Munir, Sipon; Mahardika, Yoga Pranaya
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1760

Abstract

This study aims to determine the effect of the online tracking system and on-time delivery on customer satisfaction at PT Berkah Prima Gemilang, both partially and simultaneously. This type of research is descriptive quantitative. Primary data was obtained through distributing questionnaires to customers. The study was conducted at PT Berkah Prima Gemilang located in West Cikarang, Bekasi Regency, from January to June 2025. The operationalization of variables includes the Online Tracking System (X1), On-Time Delivery (X2), and Customer Satisfaction (Y), with evidence of validity and reliability through Pearson and Cronbach Alpha tests using SPSS software. The study population was 39 people and the sampling technique used a saturated sampling method. Data collection techniques were carried out with a closed questionnaire using a Likert scale. Data were analyzed using validity tests, reliability tests, multiple linear regression analysis, t-tests, F-tests, and coefficients of determination. The results showed that the online tracking system and on-time delivery, both partially and simultaneously, had a significant effect on customer satisfaction. The conclusion of this study is that improving the quality of the tracking system and on-time delivery can increase customer satisfaction. Suggestions for companies are to strengthen information systems and optimize on-time delivery to build better customer loyalty.
PENGARUH BRANDING DAN DIGITAL MARKETING TERHADAP UPAYA OPTIMALISASI PEMASARAN BAGI PELAKU USAHA MIKRO KECIL MENENGAH Ridwansyah, Muhammad
JURNAL LENTERA BISNIS Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i3.1854

Abstract

This research activity was conducted to help explain the steps that need to be taken by UMKM stakeholders to develop digital branding and marketing strategies to optimize their businesses. One of the problems faced by most UMKM is the lack of understanding of branding and digital marketing in optimizing the marketing of their products as a function of maintaining business sustainability, that branding is not only about marketing. The method used is qualitative descriptive, aiming to describe each stage of the process carried out to provide a cognitive and emotional impact applied to their UMKM, provide socialization and training on how to improve knowledge, insights, skills, and awareness and motivate the community, especially UMKM actors in local-based economic development which can be done by increasing the selling value of local products so that they can increase community income by means of product branding. In conclusion, UMKM actors can create their product branding by selling through social media and applying innovations to their packaging.
PENGAMBILAN KEPUTUSAN INVESTASI CRYPTOCURRENCY PADA INVESTOR MUDA Simanjuntak, Agus Nakkok; Aruan, Hicca Maria Gandi Putri; Sidabutar, Rimbun C. D.; Naulibasa, Maria Oktavia
JURNAL LENTERA BISNIS Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i3.1899

Abstract

This study focuses on how bitcoin investment decisions can be influenced by financial literature and fear of missing out (FoMO). In this study, high school students in Medan and members of the Zoomers Generation (Gen Z) at HKBP Nommensen University completed a Likert-scale survey. Additionally, Partial Least Squares (PLS) analysis of the gathered data was performed using SmartPLS 4 software. The test findings show that both can greatly enhance investment choices in cryptocurrencies.

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