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E-Commerce Customer Satisfaction Analysis On Microblogs
Rahmatul Mahdalina;
Alfan Wicaksono
Syntax Idea 11-24
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2091
Technology influences various things in people's lives, ranging from socialization to shopping behaviour, and hence marketplace inevitably appears as a part of e-commerce concepts. Opinions related to shopping activities are thus interesting for further research. This paper investigates the appropriate methods for analyzing e-commerce customer satisfaction. The research was conducted by compiling aspects of customer satisfaction and then by determining the appropriate lexicon method for sentiment analysis. A dataset containing 88,816 tweets was drawn from Twitter microblogs with a predefined set of keywords related to 5 e-commerce organizers. To analyze the data in a fine-grained manner, we also propose six aspects of customer satisfaction obtained from literature studies. Then we use the WordCloud visualization technique and topic modelling to get 73 keywords to categorize tweets into aspects. Our experiments carried out two scenarios: Scenario 1 compares several opinionated dictionaries, while Scenario 2 compares different approaches for computing sentiment scores. The application produces an appropriate method using Scenario 1 with an accuracy of 0.54. Scenario 2 produces the highest accuracy is 0.46. The application of the lexicon-based (or dictionary-based) method to sentiment analysis results that throughout e-commerce in every aspect, it has dominant positive sentiment, and the most dominant aspect throughout and in every e-commerce is the "product" aspect.
Pengujian Perangkat Lunak Menggunakan Metode Regression Testing pada Aplikasi Pembelajaran Matematika untuk Siswa Tingkat Smp Berbasis Android
Syita Luginawati;
Ari Purno Wahyu
Syntax Idea 34-46
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2011
Technological developments have caused several significant changes in the world of education. One of them is as a learning media. Currently, students at every level of education are familiar with the use of devices as learning media. Through technology, it is easier for them to access every material so that it is easier to learn it. As a result, learning media applications that can be used in students' mobile devices to facilitate their activities are increasingly being loved lately. However, applications with various features and advantages will certainly leave gaps in application vulnerabilities and other errors. Therefore, this study aims to determine the readiness of the application when used in bulk and minimize errors that occur to maintain the integrity of the application so that it can be used properly by users using the Regression Testing method. In this study the application used was the Mathematics Learning Application for Android-Based Middle School Level Students.
Penguatan Disain Organisasi dalam Sistem Inovasi Daerah (SIDA) Pasca Covid19 Kabupaten Bandung Barat Propinsi Jawa Barat
Thomas Bustomi
Syntax Idea 25-33
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2054
Development of leading sectors through innovation in increasing the competitiveness of leading business sectors. In this study, information was obtained that the West Bandung Regency government had difficulty determining priority leading sectors after the COVID-19 pandemic, where in determining sectoral leading sectors and the need to identify innovation needs in priority leading business sectors. The data collected includes secondary data and primary data through survey interviews and field observations to identify leading sectors through Location Quotient (LQ), Localization Index (LI) and Shiftshare analysis. Based on the analysis, it is obtained that the sectors that have fast growth with high competitiveness are the Education Services sector. Communication, Corporate Service Sector, Health Service Sector and Social Activities and Other Services. In these sectors that have fast growth but need improvement in order to have good competitiveness, it is necessary to have a pattern of relations between various sectors from an innovation system developed through organizational design to map out the process of developing policy relations in and the creation of institutional structures that complement each other in acceleration of West Bandung Regency RPJMD.
Analisis Tingkat Kesadaran Keamanan Informasi: Studi Kasus Pengguna Aplikasi Perbankan Digital di Indonesia Guna Mencegah Social Engineering
Taufiq Ramadhan;
Betty Purwandari
Syntax Idea 86-98
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2113
Digital adoption, especially in the digital banking sector in Indonesia, is the fastest in Asia. The increase in the number of digital banking service utilization is faced with digital security threats. The government and banking service providers have tried various information security awareness programs, but many users are still subject to social engineering which results in loss of access to applications and material losses. The problem found is that there is no reference to the level of information security awareness among users of digital banking applications. In order for an information security awareness raising program to be effective and in line with user needs, information on the level of information security awareness is needed. This research was conducted to measure the level of information security awareness of users of digital banking applications to prevent cases of social engineering. This study uses the Knowledge-Attitude-Behaviour (KAB) model which is applied to the Human Aspects of Information Security Questionnaire (HAIS-Q) and the taxonomy of security awareness of cellular users. Research data was collected using a questionnaire and got 299 valid respondents. The results of this study indicate that the level of information security awareness of users of banking service applications in Indonesia is at a good level with a value of 81.30%. The value of each dimension of information security awareness is the knowledge dimension of 84.45% (good), the attitude dimension is 84.68% (good) and the behavioral dimension is 78.06% (average). Based on these results, there are several recommendations regarding maintaining information security awareness, namely on regulation on illegal application installation and information security awareness improvement materials to reduce the risk of social engineering.
Konsep Nilai-Nilai Keislaman dalam Kawruh Pamomong Ki Ageng Suryomentaram pada Aplikasi Pembelajaran Agama Islam di Sekolah
Nur Yaqin
Syntax Idea 99-112
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2118
The rapid progress and human civilization has resulted in increasingly dimming Islamic values ​​and even starting to disappear from the existing vortex. This results in the dimming of Islamic values ​​and Islamic religious education and learning including the dimming of the attitude of religious and social responsibility from individuals and society, including the responsibility for children's Islamic education which has begun to nail and display in western education however, the form of reduced responsibility responsibility or trust include, such as reduced obedience to orders to carry out religious obligations, indifference to religious education in children, disregard for ethical and moral values ​​and diminished sense of empathy for people who are less affluent. This research is a research on the analysis of the concept of the content of Islamic values ​​in Ki Ageng Suryomentaram's kawruh pamomong in the application of Islamic religious learning. The purpose of describing the Islamic values ​​of the ancient text of kawruh pammong Ki Ageng Suryomentaram The object of study is the ancient manuscripts of Ki Ageng Suryomentaram. This type of research is qualitative research with a literature study model. The results of the study explain that local wisdom also has grain values ​​that can be used as speech and limitations in carrying out daily life. Results, The value points of kawruh pammong can be implemented in learning including several values ​​(1) exemplary; (2) habituation; and (3) question and answer. In conclusion, the application of Islamic values ​​as a benchmark or benchmark in applying belief to the understanding of the values ​​taught in the form of monotheism and morals. These values ​​can be applied and practiced in everyday life by believing in Islam as a reference material for its adherents.
Perlindungan Hukum terhadap Pembeli Lelang Eksekusi PUPN dalam Hal Objek Lelang Tanah Kabur
Afifah Nur Azizah;
I Gede Widhiana Suarda;
Firman Floranta Adonara
Syntax Idea 47-58
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2101
Banks are one of the most important financial institutions and have a large role in the economic life of society, considering that banks are one of the people's choices that can provide credit facilities. Problems in the field are increasingly complex with various sources of data used as a reference to find answers from the processes carried out by researchers so that this problem approach method is a sub-method to be able to solve a problem. The auction principles based on the auction regulations include the principle of publicity, the principle of competition, the principle of certainty, the principle of accountability, the principle of efficiency, the principle of balance and the principle of justice in the land auction object, even though there is a certificate of title. on valid Land and SKPT, one of the principles that has not been implemented except for the principle of certainty because it does not involve BPN in taking care of the existence of the object prior to auctioning to find out the location of the land. As a result, one of the principles has an impact on the implementation of the auction principle, namely the principle of accountability and the principle of justice, which is not realized
Analisis Critical Success Factor Kinerja Proyek Preservasi Jalan Nasional dengan Skema Long Segment: Pelaksanaan di Provinsi Sumatera Utara
Masista Marpaung;
M. Ridwan Anas;
Gina Cynthia Raphita Hasibuan
Syntax Idea 122-136
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i2.2106
A construction project is a form of activity that takes place within a certain period of time and with certain resources to achieve results in the form of buildings or infrastructure. Problems that occur in a construction project are determined by the suitability of time, cost, and quality agreed in the contract documents. The road handling project is one of the areas of construction projections that are also fighting for the project. The road maintenance program in Indonesia is implemented by the Ministry of Public Works and Public Housing in the form of a preservation project with a long segment scheme. The long segment scheme has performance indicators that can assess the performance of road preservation projects so that the success of road preservation projects can be measured. This underlies this research to analyze the Critical Success Factor (CSF) on the success of road preservation projects. The Partial Least Square – Structural Equation Modeling (PLS – SEM) analysis method was used in this study to analyze the CSF performance of a road preservation project with a long segment scheme. The results of the analysis show that the Critical Success Factor that has an impact on the success of the road preservation project with the long segment scheme is the standard quality test factor with a value of 0.371 having the greatest impact. Overall, the CSF factors of the performance of the road preservation project with the long segment scheme have quite an effect (moderate) on the success of the project in the performance indicator slogan, namely with a proportion value of 47.5%. In conclusion, overall the Critical Success Factor elements of road preservation project performance with a long segment scheme are quite influential on project success in the performance indicator slogan, namely with a proportion value of 47.5%.
Pengembangan Media Mobile Learning Berbasis Android pada Materi Pengolahan dan Penyajian Kue Tradisional Indonesia Berbahan Dasar Tepung
Adinda Febryanti;
Sachriani Sachriani;
Rina Febriana
Syntax Idea 59-68
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2105
Background, in the era of digital transformation like now in the 21st century, where information and communication technology has developed very rapidly. The use of technology is considered very important in all areas of human life to facilitate communication and information in a very wide scope and reach, quickly and easily. This research method was carried out using the research and development (r&d) method. Development research is a process used to develop and validate educational products. In this research and development, the researchers used the addie development model. The material expert trial was conducted by expert lecturers from the culinary education faculty of engineering, jakarta state university. The results of the material expert assessment instrument consisted of 3 aspects of assessment, which were divided into 13 indicators and 17 statements with a maximum score of 68 points. Material Experts, Media Experts And Linguists stated that android-based mobile learning media on the material for processing and serving traditional indonesian flour-based cakes was stated suitable for use in the learning process. The conclusion of the students stated that android-based mobile learning media on traditional cake material was declared feasible for use in the learning process
Konsep yang Ideal tentang Pengaturan Pemilihan Kepala Daerah untuk Mewujudkan Otonomi Daerah di Indonesia
Suratin Eko Supono
Syntax Idea 69-85
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2108
The ideal concept of setting regional head elections to realize regional autonomy in Indonesia, namely the Change in the Concept of Election of Governors of Provincial Regional Heads as Intermediary Units, is elected indirectly democratically by the Regional People's Representative Council (DPRD) on the basis of the consideration that the 4th (fourth) Pancasila precept ) Democracy Led by Wisdom in Deliberation/Representation, Article 18 paragraph (4) of the 1945 Constitution and Law Number 23 of 2014 concerning Regional Government stipulates that the Governor has a dual function, namely as the head of the provincial autonomous region and as the representative of the government center. The Governor must be seated as the representative of the central government in the regions as a deconcentration function, the Province is only tasked with coordinating the center to the regions so that it does not directly serve the needs of the community when compared to the scope of the Basic Units or Districts/Cities. The reason for the effectiveness and efficiency of the budget towards good government (good government) from a provincial perspective is that a regional area consisting of several regencies/cities requires a very large budget if the election for governors is directly elected by the people
Peran Budaya Organisasi Sekolah dan Kepuasan Guru dalam Meningkatkan Prestasi Siswa
Anisah Anisah;
Eka Wahyu Hidayat
Syntax Idea 113-121
Publisher : Ridwan Institute
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DOI: 10.46799/syntax-idea.v5i1.2123
Cultural organizations in the context of educational management, recently there have been many interesting researchers. They study cultural organizations with the background of educational institutions both at the secondary and tertiary levels. The aim of this research is to examine the role of school organizational culture and teacher satisfaction in improving student achievement. The research method used in this research is library research. The data used in this study were secondary data in the form of books, scientific journals and various relevant references collected through library research. The results showed that teachers have a central role in student learning. With rapidly expanding classrooms, resource constraints, and increasing tensions for personal responsibility for student learning outcomes, teachers face challenges on multiple fronts. Reform efforts have largely focused on increasing teacher effectiveness and student achievement, neglecting the organizational role of schools and teacher job satisfaction, which are critical to student success.